Zoom Phone automatic device model detection and correction
Account owners and admins benefit from intelligent device model validation that prevents mismatched hardware configurations. Certified devices with incorrect model information are automatically corrected and reflected across all web portal pages. When non-certified devices are detected, the system displays persistent red warning messages alerting admins that the device is not compatible with Zoom Phone features and is not supported. This automated validation streamlines device management and improves deployment accuracy.
Device model validation for certified and non-certified devices
If the following certified devices have incorrect model information, they are automatically updated so that the correct details appear across all pages in the web portal. If a non-certified device is detected, the system displays a persistent red warning message to alert admins that the device is not supported and may not work with Zoom Phone features.
| Device models |
|---|
| AudioCodes |
|---|
| 445HD |
| 450HD |
| C450HD |
| Avaya |
|---|
| J139 |
| J159 |
| J179 |
| Cisco |
|---|
| CP6821 |
| CP6851 |
| CP6861 |
| CP6871 |
| CP7811 |
| CP7821 |
| CP8832 |
| CP8845 |
| CP8865 |
| DP9871 |
| Grandstream |
|---|
| GDS3710 |
| GRP2601 |
| GRP2602 |
| GRP2603 |
| GRP2604 |
| GRP2612 |
| GRP2613 |
| GRP2614 |
| GRP2615 |
| GRP2616 |
| GRP2634 |
| GRP2670 |
| WP822 |
| WP825 |
| Mitel |
|---|
| 6920w |
| 6930w |
| Poly |
|---|
| VVX101 |
| VVX201 |
| VVX300 |
| VVX310 |
| VVX400 |
| VVX410 |
| VVX600 |
| VVX601 |
| Edge-E300 |
| Edge-E400 |
| Edge-B10 |
| SoundStation 5000 |
| SoundStation 6000 |
| SoundPoint IP 650 |
| CCX505 |
| CCX700 |
| D230 |
| T56A |
| Yealink |
|---|
| CP925 |
| CP960 |
| CP965 |
| T27G |
| T29G |
| T31W |
| T40G |
| T53 |
| T58A |
| VP59 |
| W80DM |
| W90DM |