Zoom Webinars Plus event level analytics glossary

This glossary defines the key metrics, tables, charts, and engagement terms used in Zoom Webinar Plus event level analytics for single-session full and recurring events. It helps hosts understand attendee behavior, engagement patterns, and overall event performance.

Requirements for Zoom Webinars Plus event level analytics

Table of Contents

Zoom Webinars Plus event level analytics metrics

 
MetricDefinition
Engagement
Attendees using chatPercentage of attendees who sent at least one message in the session chat.
Attendees answering pollsPercentage of attendees who submitted at least one poll response.

Attendees using reactions

Percentage of attendees who clicked at least one reaction.

Attendees using Q&A

Percentage of attendees who submitted a question or comment via Q&A.

Resource documents downloaded

Total number of resource documents downloaded by attendees.
Resource links clickedTotal number of clicks on shared resource links.
Session
RegistrantsNumber of users who registered for the session.

Attendees

Number of users who joined the session live.

Turnout rate

Percentage of registrants who attended the session.
 

Participation types

Distinguishes between live attendance and recording views. 

Zoom Webinars Plus event level analytics charts and tables

MetricDefinitionControls / Actions
Q&A & Resource Engagement
Q&A by SessionLine chart showing Q&A activity over time across sessions.Hover for details, select specific session, download CSV/JPEG
Resource EngagementDisplays downloads and clicks per resource across sessions.Select resource, filter sessions, download CSV/JPEG
Reactions
Reactions Usage ComparisonBar chart comparing usage of different reactions across sessions.Select reactions to display, filter sessions, download CSV/JPEG
Reaction Usage TrendLine chart showing reaction activity over time within a session.Select reactions, choose session, download CSV/JPEG
Session & Attendee Tables
Session Engagement TableProvides detailed metrics for each session in a recurring event series. Columns: registrants, attendees, turnout rate, participation type (live/recording), other engagement metrics.Sort, apply filters, download CSV, enable/disable columns, navigate pages
Attendee Engagement TableDisplays attendee-level insights across sessions. Columns vary by view: Overview, Polls & Quizzes, Surveys, Resources, including registration, participation, and engagement metrics.Select table view, sort, filter, download CSV, enable/disable columns, navigate pages
Polls, Q&A, Surveys & Resources
Polls & Quizzes TableOverview and individual responses for polls and quizzes.Filter, view responses, download CSV
Q&A TableOverview and individual questions submitted by attendees.Filter, download CSV
Surveys TableLists individual survey submissions for the session or channel.Filter, download CSV, view aggregated survey results
Resources TableTracks interactions with shared resources during the session(s). Columns: resource name, resource type, number of downloads/clicks.Filter, download CSV
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Event analytics has been redesigned for greater clarity and smoother navigation. The new experience is active by default, but if you prefer, you can switch back to legacy analytics by clicking the Switch to legacy analytics toggle at the top of Event analytics. You can switch back and forth as desired at any time.