Using Zoom AI for workspace reservations

Zoom AI helps you manage workspace reservations through intelligent recommendations and natural language interactions. It provides personalized suggestions for office attendance based on your building context and colleagues' schedules. Zoom AI can recommend available desks, meeting rooms, and optimal office days while maintaining context about your preferred locations and reservation history.

Requirements for using Zoom AI with workspace reservations

• Zoom Workspaces with reservation functionality enabled
• Show conversational AI enabled
• Access to the Zoom desktop app or web portal

How to access Zoom AI workspace features

1. Sign in to the Zoom desktop app or web portal.
2. Navigate to the Workspaces tab.
3. Click the AI chat icon from the upper-right corner to pull out the AI chat panel.
   The AI chat displays four hero prompts specifically for workspace reservations:
   • Reserve a desk for me today
   • Reserve a room for my next meeting
   • Who is in the office today?
   • Which day should I go into the office?

How to reserve a desk/room using an AI-recommended desk/room

1. Sign in to the Zoom desktop app or web portal.
2. Navigate to the Workspaces tab.
3. In the upper left corner, click the Reserve button, then click Reserve a desk or Reserve a room.
4. A side panel will appear recommending an available desk or room.
5. Click the Reserve button to continue.
6. (Optional) Fill out the questionnaire if prompted, then click Submit and reserve.

How to get workspace recommendations

Request office attendance recommendations

1. In the AI chat panel, click Which day should I go into the office? or type your question about optimal office days.
2. The AI chat analyzes your building context, colleague schedules, and meeting patterns.
   You'll receive personalized recommendations based on when your team members will be in the office and your upcoming meetings.

Find colleague attendance information

1. Click Who is in the office today? or ask about specific colleagues' office schedules.
2. The AI chat provides information about colleague attendance for your current floor or building context.
   The recommendations reference the floor plan you're currently viewing or your last reservation location.

How to make reservations through AI chat

Reserve a desk

1. Click Reserve a desk for me today or specify your preferred date and location.
2. The AI chat suggests available desks based on your building context and previous reservation history.
   Recommendations prioritize locations on the floor or building you're currently viewing.
3. Confirm your desk selection when prompted.

Reserve a meeting room

1. Click Reserve a room for my next meeting or describe your meeting room needs.
2. Provide meeting details such as:
   • Date and time
   • Number of attendees
   • Required equipment or features
3. Review the AI chat's room suggestions and select your preferred option.

How to use AI chat context features

Understanding location context

The AI chat maintains context about your workspace preferences:

• When on the Workspaces tab: Recommendations relate to the specific floor or building you're currently viewing
• When navigating away from Workspaces: The AI chat retains context from your last reservation location
• For new users: Recommendations default to the floor or building that appears when you first access the Workspaces tab

Override location context

1. When asking the AI chat about workspace options, specify a different location if needed.
2. Include building names, floor numbers, or specific areas in your request.
   Example: "Reserve a desk on the 3rd floor" or "Show me available rooms in Building A"

Access AI chat from other tabs

1. Navigate to any tab within the Zoom app or web portal.
2. Open the AI chat panel.
3. Ask workspace-related questions using natural language.
   The AI chat responds with recommendations based on your last workspace reservation context.

Note: The AI chat maintains workspace context even when you're not actively viewing the Workspaces tab, ensuring consistent and relevant suggestions across your Zoom experience.