Zoom provides up-to-date release notes for AI Companion on the web. This article contains information about recent changes, including new and enhanced features, updates to existing features, and bug fixes. In addition, you can find information about upcoming changes (if available) and see a full history of updates made in the last two years by release date.
Other Platform updates: Release notes for the Zoom Workplace app
Details about upcoming releases will be posted as they become available.
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| General features | |||
| New or enhanced feature | Web crawling node in personal workflows | Users can incorporate web crawling functions into workflow automation by configuring dedicated crawling nodes with adjustable parameters. The feature allows users to define start URLs, set crawl depth to limit the scope of data retrieval, and apply URL prefix filters to restrict processing to specific content sources. This capability enables collection of web-based data from users' websites as part of automated workflow processes. | Web portal |
| New or enhanced feature | SMS and voice notifications for workflows | Users can configure their personal workflows to include SMS messages and voice notification actions. Supported notification scenarios include reminders for scheduled meetings, alerts when a user is mentioned in workflow discussions or comments, and updates when workflow events require attention or move to a new stage. The feature includes usage limits and measures intended to reduce misuse. This functionality enables notifications to be delivered to workflow users through multiple communication channels as part of automated workflow processes, so they can easily keep up to date. | Web portal |
| New or enhanced feature | New Reasoning AI node supported in personal workflow | The new Reasoning AI node in personal workflow is an LLM-powered action node that lets users describe a task in natural language, ground the model with selected knowledge documents, and connect Zoom and third-party apps or prebuilt skills so the node can reason through unstructured inputs and take the right action. With this, users can set up a workflow with this reasoning node, for example, to review every new customer conversation against configured playbooks, policies, and product documentation, interpret signals like customer intent, sentiment, urgency, and issue type, and then automatically take the appropriate next step, e.g., creating a Jira ticket when it identifies a product bug or technical blocker, updating Salesforce when it detects account risk or expansion signals, and drafting a Gmail follow-up when the best next step is customer communication. | Web portal |
| New or enhanced feature | Interactive conversational workflow creation and editing | Users can create workflows through an enhanced interactive conversational interface that integrates guided prompts with automated data entry. The system generates relevant workflow components and configurations based on user-defined objectives in an enhanced workflow canvas. Throughout the workflow setup, users receive contextual guidance on available actions and next steps, minimizing manual input and uncertainty. The workflow canvas updates in real time to reflect changes as components are added or adjusted. This approach simplifies workflow creation and supports a more efficient, dialog-based setup process. | Web portal |
| New or enhanced feature | Human-in-the-loop approval for AI workflow actions |
Users can add approval checkpoints to AI workflows to review and authorize actions before they are executed. When AI nodes initiate tool calls or external operations, the workflow pauses and requests user confirmation. The approval interface displays the proposed action and allows the user to review, modify, or decline it before proceeding. Users can review the AI-generated content and editing prior to actions such as sending messages or updating external systems through a centralized dashboard. This functionality enables user review and control over automated AI-driven actions within the workflow. | Web portal |
| New or enhanced feature | Memory preview and management interface |
Users can import their saved memories from other AI assistants, such as ChatGPT, to carry over existing context into AI Companion. The feature provides guidance on how to retrieve memory data from external platforms, explains the purpose of memory import, and offers a preview to confirm successful transfers. Users also have access to a memory management interface that shows summaries of stored memories before deletion. This cross-platform integration helps maintain continuity in user interactions by consolidating personalized context within a single environment.
| Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| General features | |||
| New or enhanced feature | Memory from past conversations for personalized responses | Users can allow AI Companion to retain certain personal context, such as role, preferences, and focus areas, across conversations. This information may be saved when users request it or when relevant context appears during interactions. Users can access a "My Memory" interface to delete or disable the use of saved memories. Administrators can manage whether this capability is available at the account level. This feature is intended to reduce the need for users to repeat the same context in multiple conversations. | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Usage and adoption dashboard for AI Companion on the web | Account owners and administrators can monitor AI Companion for Web adoption and usage through a dedicated analytics dashboard. It provides an adoption funnel (licensed, enabled, and active users), key metrics such as daily, weekly, and monthly active users, and historical trends for user activity, queries, and conversation threads across categories like General, Writing, Deep Research, and Workflow. The dashboard also supports filtering by groups or departments, customizable date ranges, and report exports in CSV or PDF formats to help administrators track engagement and optimize deployment. | Web portal |
| General features | |||
| New or enhanced feature | Guest mode for exploring AI Companion capabilities | Users can access a guest mode that allows limited interaction with AI Companion without signing in. The homepage presents example prompts to illustrate available capabilities. Users may enter text in the input field; however, signing in is required before submitting queries or initiating AI actions.Feature and profile pages include sign-in prompts with explanatory information about available functionality. This guest mode provides an overview of the product prior to authentication. | Web portal |
| New or enhanced feature | Enhancements to navigation layout and menu positioning | Users can access an updated interface layout with navigation elements placed in new positions. The profile entry is now located in the top right corner, and a waffle menu has been added to provide centralized access to features and applications. Settings remain in the bottom left corner for access to configuration options. These changes adjust the structure and organization of the interface. | Web portal |
| New or enhanced feature | Direct meeting content access from post-meeting summary emails | Users receive meeting summary emails that include links to open the content in AI Companion for Web while retaining the related meeting context. The system identifies first-time users and may display introductory tips based on the meeting content. Returning users can access their meeting summaries with associated metadata and recording links. The linked content opens directly without additional navigation steps. | Web portal |
| New or enhanced feature | Chat history search with real-time results | Users can search past conversations using a search function within the chat history panel. The feature displays matching results as users type, based on keywords found in chat titles and message content. Users can select a result or press Enter to open the corresponding conversation thread. This functionality supports locating specific discussions within existing chat history. | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | Personal workflows general availability | Personal workflows is generally available for users within AI Companion for Web (not currently available for all users or in all areas). The tool enables users to automate repetitive tasks using natural language on a flexible, node-based visual canvas that integrates with existing data sources and connects to first and third-party applications. Users can create workflows without requiring IT admin assistance, using simple everyday language to build automation. Feature and usage limits for personal workflows may apply based on the user's account type | Web portal |
| General features | |||
| New or enhanced feature | Personal transcription for in-person meetings | Users can transcribe in-person conversations directly from AI Companion for Web. Users can view real-time transcripts and ask questions based on the live content. After transcription completes, users can access AI-generated summaries, interact with the full transcript, and use AI Companion to create content based on the transcript, such as notes, documents, and action items. | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | UX enhancements for connected data sources | Users can view and manage access to different categories of data sources through an updated source selection panel in AI Companion on the web. The interface allows users to enable or disable entire categories, such as Web search, My sources, and Organization sources, and to customize access to individual third-party sources using independent toggle controls. When categories are disabled, all nested sources will appear grayed out with visual feedback, and individual connector states are preserved when categories are re-enabled. The feature allows users to control which data sources AI Companion on the web will access and use as context in responding to user queries. | Web portal |
| Changed feature | Customize AI Companion pre-built agents using natural language | The feature allows users to customize prebuilt agents for common tasks, such as post-meeting follow-ups, by providing natural-language feedback, such as "make it more concise" or "add a gratitude section." This feedback adjusts the agent's behavior and response style. Users can save their customized agents, give them personalized titles and descriptions, and access them directly from the homepage. | Web portal |
| Changed feature | Agentic retrieval of Zoom chat messages and meeting recordings | Users can search across Zoom chat messages with comprehensive indexing that captures message content, participants, timestamps, and mentions from individual, group, and channel chats. Users can apply search filters and keyword-based queries to find specific information with better precision across their chat history. | Web portal |
| General features | |||
| New or enhanced feature | Support for uploading images | Users can upload images to AI Companion on the web, such as documents, charts, and whiteboards, so that AI Companion can extract insights from the uploaded image through AI-powered image understanding. The feature supports up to 10 files, with a 10MB per-file limit, and accepts PNG, JPG, JPEG, GIF, and WebP formats. Users can ask AI Companion questions about the uploaded visual content. | Web portal |
| New or enhanced feature | Personal meeting summary templates | Users can create personalized meeting summary templates with natural-language descriptions to define their preferred format and content structure. Templates are managed from a centralized location (Templates), which is located under the Meetings tab within AI Companion on the web. Here, users can view, edit, and organize all their custom templates. When reviewing meeting details, users can apply their personal templates to generate. Note: Using personal meeting summary templates requires the Custom AI Companion add-on. | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| New or enhanced feature | AI Companion standalone web application for task completion and knowledge search | AI Companion on the web is designed to boost productivity by offering an AI-driven, intuitive web interface that connects to your work context, providing a personalized experience by integrating with the tools you already use. AI Companion on the web is accessible through supported browsers at https://ai.zoom.us and key features include:
| Web portal |