| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Admin control over workflow action nodes and triggers by user group | Account owners and admins can define which workflow action nodes and triggers are available to specific user groups or all users across the organization. Permissions are configured at the group level, restricting access to only the integrations and triggers that have been explicitly approved for each group. When users open the workflow builder, they see only the action nodes and triggers their admin has permitted. This control supports organizations in maintaining governance over automation workflows by limiting user access to sensitive systems and data connections. | Web app Windows macOS Linux iOS Android |
| General features | |||
| New or enhanced feature | Third-party connector expansion for engineering, design, and enterprise workflows | Users can connect ZoomMate with a growing set of third-party tools through a phased connector expansion. For the August release, ZoomMate supports Canva, Coda, Zendesk, Asana, Box, and Microsoft Teams. Future phases will expand the available integrations to include additional tools across engineering, design, enterprise collaboration, and other specialized workflows. | Web app Windows macOS Linux iOS Android |
| New or enhanced feature | Zoom Mail action nodes support in workflows | Users can create a workflow automation with Zoom Mail using the new action nodes including send message, get message, search threads and get attachment. Certain feature limitations apply depending on users' email security settings. | Web app Windows macOS Linux iOS Android |
| New or enhanced feature | Workspace reservation triggers and actions in workflows | Users with a Zoom Workspace license can build automated workflows using workspace reservation action nodes, including create reservation, update reservation, delete reservation, list meetings, list reservations, list workspaces, search workspace users, and search workspaces. It empowers organizations to build end-to-end automated workflows directly within the room and desk booking process. | Web app Windows macOS Linux iOS Android |
| New or enhanced feature | New Zoom Phone workflow nodes for voicemail escalation and post-call insights | Users with a Zoom Phone license can build automated workflows using new Zoom Phone trigger and action nodes designed to handle voicemail and post-call events. A new trigger fires when a voicemail is recorded and passes along metadata such as caller number, timestamp, and duration, while action nodes allow users to forward voicemails or retrieve voicemail details within a workflow. A separate trigger activates when a Zoom Phone call ends and includes call transcript data as part of the metadata, supporting post-call insight workflows. An additional trigger fires when a call is abandoned in a Zoom Phone queue, providing context such as caller number, queue name, timestamp, and wait duration. Together, these nodes allow Zoom Phone users to create intelligent, automated follow-up workflows, such as sending an SMS to a caller after a voicemail is received or routing post-call data to a doc or sheet. | Web app Windows macOS Linux iOS Android |
| New or enhanced feature | Enhancements to the webhook trigger full payload output variable | Users can access the full payload output in the "From webhook" trigger that captures the entire raw request body as a nested JSON structure, accessible via dot-notation in downstream workflow nodes. This enhancement is designed to eliminate the need to predefine every expected field before building a workflow, reducing the risk of silently missing data when a provider's payload structure varies by event type. The full payload variable preserves the original structure of the webhook body, including arrays delivered in a single webhook call, so users can iterate over batched events using a loop iterator node and reference nested properties dynamically. The existing field-declaration option remains available for users who prefer structured, typed definitions alongside raw body capture. | Web app Windows macOS Linux iOS Android |
| New or enhanced feature | Enhancements to storing meeting summaries in OneDrive and Google Drive using workflows | Users can create automated workflows that store ZoomMate-generated meeting summaries directly into OneDrive or Google Drive as new documents, saved to a folder location they designate within the workflow. Once the workflow is configured, each time a meeting ends, the workflow is triggered automatically, routing the summary into the specified folder without any manual copying or filing. Both user-level and org-level connectors are supported, and the workflow respects the admin-configured meeting summary settings. | Web app Windows macOS Linux iOS Android |
| New or enhanced feature | Support My Notes triggers in Workflows | Users can configure automated workflows that activate when a My Notes summary or recording transcript becomes ready, retrieving that content and routing it to Zoom or connected third-party applications supported by Workflows. This reduces the need to manually copy and distribute meeting summaries or transcripts across multiple platforms after each meeting. Workflows using the My Notes triggers are also surfaced within My Notes in the Attach Workflows dialog, listed under "My workflows,", making relevant workflows accessible directly from where the content is generated. | Web app Windows macOS Linux iOS Android |
| New or enhanced feature | Enhancements to meeting summary templates in workflows | Users can benefit from updated pre-defined meeting summary workflow templates that use Zoom AI-generated summaries instead of the AI reasoning node. The updated templates also produce summaries that are consistent with the meeting summaries users see directly in Zoom AI. | Web app Windows macOS Linux iOS Android |
| New or enhanced feature | Enhancements to human-in-the-loop notifications and card readability in workflows | Users receive proactive Zoom Team Chat, email, and Zoom Activity Center notifications when a workflow is pending their review at a human-in-the-loop step, allowing users to take timely action without manually monitoring the Workflows tab. A link included in the notification takes users directly to the corresponding pending action page. Users can configure their notification preferences to receive chat messages, emails, both, or neither, with both channels enabled by default. | Web app Windows macOS Linux iOS Android |
| New or enhanced feature | Custom HTTP APIs as workflow tools | The HTTP node lets a workflow talk to web services over HTTP. User gives it a method (GET, POST, UPDATE, PATCH, DELETE), a URL, optional headers, query parameters, and a body, and it send the request and hands the response back to the rest of user's workflow. | Web app Windows macOS Linux iOS Android |