Managing and signing in to Zoom with a Passkey

Passkey sign-in is a passwordless authentication method that replaces traditional passwords with cryptographic key pairs. This feature provides a more secure and user-friendly way to access your Zoom account using biometric authentication like Face ID, fingerprint, or device PIN. Passkeys are designed to be phishing-resistant and eliminate the need to remember passwords or go through password reset processes.

Requirements for passkey sign-in

Note: Linux users can use existing passkeys created on Windows or macOS devices through hardware keys, but cannot create new passkeys directly on Linux systems due to platform limitations.

Table of Contents

How to enable passkey 

Admin

  1. Sign in to the Zoom web portal as an owner or admin with edit privileges.
  2. In the navigation menu, click Advanced, then Security.
  3. Under Sign-in Methods, toggle on Allow users to sign in with passkey.
  4. (Optional) Under Sign-in with two-factor authentication, then Authentication methods, enable Passkeys.

Note: Signing in with a passkey does not require a separate two-factor authentication step because passkeys already meet two-factor security standards.

User

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Profile.
  3. Under Sign in, then Passkeys, click Start using passkeys.
  4. In the pop-up window, click Next.
  5. Enter your password, then click Confirm.
    Your device will open a security window. Follow the instructions to complete the passkey setup.

How to manage a passkey

Add a passkey

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Profile.
  3. Under Sign in, then Passkeys, click Manage passkeys.
  4. Click Create a passkey.
    Your device will open a security window. Follow the instructions to complete the passkey setup.

Note: A maximum of 5 passkeys can be saved per account.

Edit a passkey

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Profile.
  3. Under Sign in, then Passkeys, click Manage passkeys.
  4. Select the passkey you want to edit and click More .
  5. Click Edit name.
  6. Rename your passkey and click Save.

Delete a passkey

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Profile.
  3. Under Sign in, then Passkeys, click Manage passkeys.
  4. Select the passkey you want to delete and click More .
  5. Click Delete.
  6. Type Delete to confirm.
  7. Click Delete.

Warning: Once deleted, this passkey can no longer be used to sign in to your account.

How to set up passkey sign-in using your device

Windows | macOS | Linux
  1. Launch the Zoom desktop app.
  2. Sign in using your email address, and click Next.
  3. Enter your password and click Sign-in.
  4. Click Next.
    A pop-up window will appear asking to create a passkey.
  5. Click Continue to create a passkey.
    A pop-up window will appear requesting your password.
  6. Click Use Password... and enter your password.
  7. (Optional) Use your device’s Touch ID instead of your password, if available.
    A pop-up window will appear confirming the creation of the passkey.
  8. Click Done.
Android | iOS
  1. Launch the Zoom mobile app.
  2. Tap Sign in using your email address, and tap Next.
  3. Enter your password and tap Sign-in.
  4. Tap Next to create a passkey.
    Note: Zoom will use your Face ID as a passkey.
  5. Tap Continue to create a passkey using your Face ID.
    Zoom will log you in to your account and will confirm the creation of the Passkey.
Zoom web
  1. Sign in to the Zoom web portal.
  2. Enter your email address, and click Next.
  3. Enter your password and click Sign-in.
  4. Click Next to create a passkey using your face, fingerprint, or PIN.
    A pop-up window will appear asking to create a passkey.
  5. Click Continue to create a passkey.
  6. Click Use Password... and enter your password.
  7. (Optional) Use your device’s Touch ID instead of your password, if available.
    A notification message will appear confirming the creation of the passkey.

How to sign in with a passkey

Windows | macOS | Linux
  1. Launch the Zoom desktop app.
  2. Click your email address to log in.
  3. Click Continue.
    A pop-up window will appear requesting to enter your password.
  4. Click User Password... to enter your password.
  5. (Optional) Use your Touch ID to log in, if available.
Android | iOS
  1. Launch the Zoom mobile app.
  2. Enter your email address, and tap Next.
  3. Tap Continue.
    Zoom will use your Face ID to sign in to your account.
Zoom web
  1. Launch the Zoom desktop app.
  2. Enter your email address and click Next.
    A pop-up will appear requesting your password.
  3. Click Use Password... to enter your password.
  4. (Optional) Use the Touch ID to log in, if available.