Using ZECO connectors in custom script tool

Admins can leverage ZECO’s secure connector authentication framework in the custom script tool to integrate with any API while maintaining ZECO’s robust security protocols and centralized credential management. This functionality allows admins to retrieve authentication tokens for subsequent API calls, expanding integration capabilities beyond existing support channels and built-in tools to support a wide range of custom requirements.

Requirements for using ZECO connectors in custom script tool

Account owner or admin privileges; or relevant role/privilege
Basic, Pro, Business, Education, or Enterprise account
Zoom Virtual Agent and Zoom Contact Center licenses

How to use ZECO connectors in custom script tool

This functionality enables you to retrieve authentication tokens for subsequent API calls, extending capabilities beyond existing support channels or built-in tools to fulfill custom requirements.

Create a custom script tool.
In the JavaScript box, insert the following function:

async function main () { 
// code starts here 
const token = zcx_builtin_functions.connector.get_integration_token("integration id"); 
return { 
"token"
}

This article applies to Zoom Virtual Agent voice and chat agent. If you are using Zoom Virtual Agent classic chatbot, refer to this documentation for setup and deployment instructions.