Managing multiple subscriptions license for Zoom Webinars Plus and Events

Zoom's multiple subscription quoting (MSQ) feature lets enterprise admins and channel partners manage multiple, non-co-terminous subscriptions within a single account. This provides flexibility for different purchasing needs, usage plans, and contract durations across departments or regions. With MSQ, you can purchase Zoom products with varying terms and start dates, allowing deals that include subscriptions of different durations to meet your organization’s complex requirements.

The system tracks each user’s individual license start and end dates to determine product eligibility, core experience availability, and feature access periods. By matching license validity directly to subscription timelines rather than account-level dates, MSQ ensures more accurate access control.

If you have questions about how to sign up for multiple subscriptions with quoting or licensing, contact our sales team for more information.

Requirements for multiple subscription management

• A Pro, Business, Enterprise, or Education account
• Zoom Events Unlimited license or Zoom Events Pay Per Attendee license; or, Zoom Webinars Plus Unlimited or Zoom Webinars Plus Pay Per Attendee license
• Multiple active subscriptions within your account
• Account admin or owner privileges for license management 

How to assign licenses from different subscriptions in User management

Assign licenses in web portal

1. Sign in to the Zoom web portal.
2. In the left navigation menu, click User Management, then Users.
3. To the right of the user you want to assign a license to, click Edit.
   A window where you can add and remove licenses will appear.
4. In the license selection area, you'll see available licenses grouped by subscription name.
5. Click the checkbox for the license you want to assign, and confirm it belongs to the correct subscription by checking the subscription name below the license.
6. Click Save.
   The user will now have the license assigned from the specified subscription.

Note: You cannot assign the same license type from different subscriptions to the same user. The system will prevent duplicate license assignments.

How to manage concurrency assignments in the the events portal

Account owners and admins can assign licenses through User Management in the web portal, MSQ does not change this workflow. On the Events portal, the Assign license option only applies to concurrency management and Video CMS add on management, not general license assignment.

Note: Always verify the subscription dates when assigning licenses to ensure users receive access for the intended period.

Manage concurrency in the events portal

1. Sign in to the Zoom Events portal as an admin.
2. At the top, click the Account tab.
3. In the left navigation menu, click Concurrency management.
   Under Hubs & license for concurrency, the license subscription information will be displayed in association with your licenses. This helps distinguish between the license and the subscription package.
4. Under Concurrency mode, select Assign license for multiple concurrency.
5. On the bottom-right corner, on the list of active hubs, click add  .
   A list of subscriptions with associated licenses will appear.
6. Use the up and down arrows  to adjust the number of licenses to add.
7. Click Save.

How to manage Video CMS add-on licenses

Assign Advanced Video CMS licenses in account management

1. Sign in to the Zoom Events portal as an admin.
2. At the top, click the Account tab.
3. In the left navigation menu, click Add on licenses, then select Video CMS
   The License type section displays which subscription each Video CMS license is associated with, along with the number of assigned licenses and the total licenses available.
4. To assign a license, go to Hubs and click Assign license next to the hub you want to assign a license to. To move an existing license to another hub, click Reassign license.
   Note: Video CMS licenses can only be assigned to hubs if they're under the same subscription as the Zoom Events/Webinars Plus licenses. The system will prevent assignment if subscriptions don't match
5. Select the Advanced Video CMS license you want to assign.
6. Choose a hub that has matching subscription alignment.
7. Click Confirm.

   Note: Video CMS licenses from different subscriptions cannot be assigned to the same hub. Ensure subscription alignment before attempting assignment.

Video CMS credit billing cycle updates

Video CMS credits are now billed according to each subscription's specific dates rather than account-level dates.

• Credit usage is tracked per subscription period.
• Billing cycles align with individual subscription start and end dates.

How to view license and subscription information

1. Sign in to the Zoom Events portal.
2. In the top-left corner of the page, click Hub.
3. Select the top dropdown arrow  and select the host hub.
4. In the left navigation menu, click Configuration, then Plan details.
   This section displays your license type, showing the subscription name linked to your Zoom Webinars Plus or Events license, along with the license’s active period based on its subscription dates.