My Notes is a personal note-taking capability that lets you take notes during meetings, webinars, or phone calls and enhance them with a transcript. The notes you create are yours and aren't automatically shared with meeting or webinar hosts or participants.
My Notes is accessible in the Zoom Workplace desktop app, Zoom Workplace mobile app, and Zoom Web App. Depending on the platform and meeting type, you can use My Notes for Zoom Meetings, Zoom Webinars, in-person meetings, and virtual meetings on third-party platforms.
Requirements for using My Notes
Pro, Business, Enterprise, or My Notes standalone account
Zoom Workplace desktop app for Windows or macOS: 6.7.5 or higher*
macOS version 14.2 or higher for full My Notes functionality
Windows version 21H1 (OS build 18430) or higher for full My Notes functionality
Zoom Workplace mobile app for Android or iOS: 7.0.3 or higher*
Zoom Web App
Windows: 10 or higher using Google Chrome or Microsoft Edge browser version 107 or higher
macOS: 14.2 or higher using Google Chrome or Microsoft Edge browser version 142 or higher
ChromeOS: 114 or higher using Google Chrome browser version 114 or higher
Generate and enrich content with AI feature enabled to make enhancements to notes
Transcribe my meetings with My Notes feature enabled to transcribe meetings with My Notes
Microphone and system audio access must be enabled to obtain transcripts for your notes
*Notes:
Both hosts and participants must use Zoom Workplace desktop app version 6.7.5 or higher, or mobile app version 7.0.3 or higher, to access full My Notes functionality during a Zoom meeting, including the ability to manage and disable My Notes transcription for individual participants.
Users on earlier Zoom Workplace desktop app or mobile app versions may have limited or no access to My Notes usage management, transcription, and other related features.
Limitations of using My Notes
My Notes is not designed to be used by Zoom Contact Center participants
My Notes is not currently compatible with Zoom Rooms
Use of My Notes with third-party platforms is not supported with the Zoom Workplace mobile app
Use of My Notes with Zoom Webinars is not supported with the Zoom Workplace mobile app
Use of My Notes in the Zoom Web App supports microphone and system audio capture for transcribing third-party and in-person meetings only when using Google Chrome or Microsoft Edge browsers. Other browsers support microphone audio capture only.
When using My Notes to transcribe a Zoom meeting or webinar using the out-of-meeting functionality, My Notes will treat the meeting or webinar audio the same as audio from a third-party app if the user joined the meeting or webinar from another device, joined without signing in, or signed in with a different Zoom account. Before you start transcribing, make sure you follow all applicable laws when transcribing conversations, which may include providing notice.
This also applies to Zoom Meeting SDK experiences hosted on third-party platforms. In these cases, the transcription uses the system and microphone audio on the device where My Notes is enabled, instead of the Zoom in-meeting transcript.
Start a note using My Notes
Start a note during a Zoom meeting using My Notes
To create a note linked to your current meeting, open My Notes from the top of the Zoom meeting window. You can also choose to use transcription to enrich your note.
Use My Notes with audio from a third-party app
You can use My Notes while using a third-party app or browser, such as Microsoft Teams, Slack, or Google Chrome, to capture your notes and transcribe audio using your Zoom Workplace desktop app. If automatic voice activity detection is enabled and voice activity from the third-party app or browser is not set to be ignored, a Take notes notification will appear when voice activity is detected so you can open My Notes and begin taking notes. To choose which apps or browsers will trigger a notification to start taking a new note when voice audio is detected, update your automatic voice activity detection preferences within the Zoom Workplace desktop app settings. Learn more about managing My Notes automatic voice activity detection.
When using My Notes to transcribe audio from a third-party app or browser, using the out-of-meeting functionality for a Zoom meeting or webinar, and when using My Notes for the Zoom Meeting SDK experiences hosted on third-party platforms, the transcription uses the system and microphone audio on the device. Before you start transcribing, make sure you follow all applicable laws when transcribing conversations, which may include providing notice. Because My Notes uses the system and microphone audio, using the mute button in a third-party app or browser during a virtual meeting will not prevent My Notes from transcribing audio detected by the device microphone. Due to this, you must use the Pause icon in My Notes to pause or stop the transcription.
To use My Notes with a third-party app or browser:
Sign in to the Zoom Workplace desktop app.
In the navigation bar, click the My Notes tab. Note: If you do not see the My Notes tab, click the More tab , then click My Notes .
In the top-right, click the Create a new note icon to begin taking notes.
(Optional) You can also click the Home tab in the navigation bar, then click My Notes .
If a verification dialog appears, click Continue, then click Allow to grant Zoom access to your system audio, or click Skip for now. Note: If you click Skip for now, you will be unable to use audio transcription for My Notes.
On your third-party app or browser, start or join a third-party meeting.
(Optional) If automatic voice activity detection is enabled and the third-party app's or browser's voice activity is not set to be ignored, a Take notes desktopnotification will appear when voice activity is detected.
Click Take notes to open the My Notes window and begin taking notes. Transcription will begin immediately when a new note is opened.
(Optional) In the Notes tab, enter your notes manually. Your notes will be saved as you enter them.
(Optional) In the My Notes window, click the more icon to use the following options:
Copy link: Adds a link to the note to your clipboard.
Delete: Cancels the current note. Note: If transcription was used, deleting the current note will also delete the associated My Notes transcript.
View all notes: Opens My Notes in the Zoom Workplace desktop app and lets you directly access your previously generated notes.
(Optional) Click the Pause icon to stop the transcription, then click the Resume icon to continue the transcription.
Click Done.
When prompted for verification, click Complete to complete the note and end the transcription. Note: After you complete your note, you won't be able to resume the same note, but you can start a new note and transcription.
How to access notes generated with My Notes
Once a note is generated, you can open it in My Notes to review, refine, or make any additional edits.
Access notes generated with My Notes using tags
In My Notes, tags help you categorize and find notes for specific meetings, meeting participants, projects, or any topic that matters to you. Instead of scrolling through your notes list, tags let you instantly surface the note you need.
Notes from recurring meetings and 1:1s are automatically grouped together in the Tags section of My Notes, making it easy to view all notes associated with a recurring series in one place.
How to enrich notes with transcripts
If you have enabled transcripts for use with My Notes, AI can enrich your notes using the available transcript, either automatically after you finish a note, or manually by opening the note and clicking Generate. You can also refine the note further by entering prompts in the AI chat panel.
If Auto-save recordings of non-Zoom meetings in My Notes on mobile has been enabled, once a note has been recorded and transcribed on a mobile device, the recording will be saved and can be viewed at a later date. To manage a My Notes mobile recording:
In the top-right corner, click your profile picture or initials, then click Profile.
In the side menu, click Recordings & Transcripts .
Click the My Notes recordings tab. A list of recordings created with My Notes will appear.
(Optional) Browse recordings by the note name or filter by recording date.
Click Search.
Click the desired recording.
On the recording's information page, you can play the recording, rename, download, share, or delete it. Note: If you delete a recording, it will be moved to the Trash tab in Recordings & Transcripts . You can still choose to recover it for the next 30 days.
How to know if My Notes is being used during a Zoom meeting
If the host has allowed participants to use My Notes with transcription during a Zoom meeting, any eligible participant who has the My Notes feature available and enabled can use it during the meeting. As a Zoom meeting participant, you can confirm if My Notes with transcription is active and being used when the My Notes icon is present and the Transcription icon is illuminated or glowing in the meeting notifications at the top-right corner of the meeting window.
How to request or approve My Notes transcription access during a meeting
Request My Notes transcription access as a participant
If My Notes transcription is disabled or turned off in a meeting you've joined, you can send an access request to the host or co-host.
From the My Notes icon
In the top-right corner of the meeting window, click the My Notes icon .
In the My Notes panel that appears, click Send request.
From within the My Notes window
Open the My Notes window during the meeting. If transcription requires host approval, a callout will appear at the top of your note with the option to send an access request to the host.
In the callout note, click Send request to submit your request.
Approve or decline My Notes transcription access requests as a host or co-host
When a participant sends a transcription access request, a pop-up dialog will appear in the host's or co-host's meeting window showing the requesting participant's name. Click or tap Approve to grant the participant transcription access, or Decline to deny the request.
How to manage a participant's My Notes transcription as a Zoom meeting host
As the Zoom meeting host, you can see who is currently using My Notes transcription during a meeting, as well as end the use of My Notes transcription for individual participants or for all participants in the meeting from the Participants panel or the Transcription controls. You can also manage whether participants can use My Notes in meetings you host by updating your My Notes settings. Learn more aboutmanaging My Notes settings for Zoom meetings you host.
The meeting host must join the Zoom meeting to disable a My Notes transcription started by other meeting participants. Although the option to delete meeting assets applies to transcripts and summaries, it does not apply to My Notes transcripts that were completed by meeting participants before the meeting host deletes the meeting assets. Therefore, while participants will not be able to continue transcribing in My Notes, they will still retain what has been transcribed before the meeting host stopped the transcription.
When using My Notes to transcribe audio from a third-party platform, the transcription uses the system and microphone audio on the device. Before you start transcribing, make sure you follow all applicable laws when transcribing conversations, which may include providing notice.