Enabling or disabling the My notes feature

Account owners, admins, and users can enable or disable My notes features in the Zoom web portal and desktop app, controlling whether My notes is available, whether meeting or webinar audio can be transcribed to enhance notes, whether participants, panelists, and attendees can use My notes transcription, and whether My notes email notifications and automatic voice activity detection are available. These settings can be managed at the account, group, or user level.

Note: If you need to manage participants' access to My notes while in a meeting, you can do this from within the Host controls.

Requirements for enabling or disabling My notes features

• Pro, Business, Enterprise account, or AI Companion standalone
• Account owner or admin privileges to change account or group settings
• Supported browser: Chrome, Edge, Safari, or Firefox (latest versions)

How to enable or disable the My notes feature

You can control the My notes settings at the account, group, or user level.

Account

To enable or disable the My notes feature for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management, then Account Settings.
3. Click the Notes tab (note: users can also find this setting under the AI Companion tab, where they will be redirected to the Notes tab).
4. Under My notes, click the Enable My notes toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
   (Optional) If Enable My notes is enabled at the account level, you can enable or disable the following settings as needed:
   • Allow account users to transcribe meetings with My notes: Enable or disable the ability for users in the account to create My notes transcriptions using system and microphone audio, so notes can be enhanced with transcript-based content.
   • Generate and enrich content with AI Companion: Enable or disable the ability for users in the account to automatically expand note content using the meeting transcript when enriching notes, and to use AI Companion to help draft and refine note content directly, as well as the instant translation ability in My notes.
   • Enable email notifications for My notes: Enable or disable whether users in the account receive email notifications related to My notes activity and content.
6. (Optional) Click the Allow participants to transcribe meetings with My notes toggle to enable or disable Zoom meeting participants’ use of My notes transcription in their meetings, regardless of whether the host can use My notes. This setting can be used to disable the ability for anyone joining meetings hosted by your account from creating a My notes transcript. 
7. (Optional) Click the Allow panelists and attendees to transcribe webinars with My notes toggle to enable or disable the ability for panelists and attendees to use My notes transcription in webinars.
8. (Optional) To prevent all users in your account from changing these settings, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable the My notes feature for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management, then Groups.
3. Click the applicable group name from the list.
4. Click the Notes tab.
5. Under My notes, click the Enable My notes toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
7. (Optional) If Enable My notes is enabled, you can enable or disable the following settings as needed:
   • Transcribe my meetings with My notes: Enable or disable the ability for users in the group to create My notes transcriptions using system and microphone audio, so notes can be enhanced with transcript-based content.
   • Generate and enrich content with AI Companion: Enable or disable the ability for users in the group to automatically expand note content using the meeting transcript when enriching notes, and to use AI Companion to help draft and refine note content directly, as well as the instant translation ability in My notes.
   • Enable email notifications for my notes: Enable or disable whether users in the group receive email notifications related to My notes activity and content.
8. (Optional) Click the Allow participants to transcribe meetings with My notes toggle to enable or disable Zoom meeting participants’ use of My notes transcription in their meetings. Allows Zoom meeting participants in meetings hosted by users in the group to use My notes transcription.
9. (Optional) Click the Allow panelists and attendees to transcribe webinars with My notes toggle to enable or disable the ability for panelists and attendees to use My notes transcription in webinars.
10. (Optional) To prevent all users in the group from changing these settings, click the lock icon , and then click Lock to confirm the setting.
    Note: If any of the above options are grayed out, they have been locked at the account level and need to be changed at that level.

User

To enable or disable the My notes feature for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Notes tab.
4. Under My notes, click the Enable My notes toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) If Enable My notes is enabled, you can enable or disable the following settings as needed:
   • Transcribe my meetings with My notes: Enable or disable the ability for you to create My notes transcriptions using system and microphone audio, so notes can be enhanced with transcript-based content.
   • Generate and enrich content with AI Companion: Enable or disable the ability for you to automatically expand note content using the meeting transcript when enriching notes, and to use AI Companion to help draft and refine note content directly, as well as the instant translation ability in My notes.
   • Enable email notifications for my notes: Enable or disable whether you will receive email notifications related to My notes activity and content.
7. (Optional) Click the Allow participants to transcribe meetings with My notes toggle to enable or disable the ability for meeting participants to use My notes transcription in your meetings. 
8. (Optional) Click the Allow everyone to use webinar transcript with My notes toggle to enable or disable the ability for panelists and attendees to use My notes transcription in webinars.
   Note: If any of the above options are grayed out, they have been locked at the account or group level and need to be changed at that level.

How to manage My notes features in the desktop app

Manage notifications when voice activity is detected

Users can control whether Zoom automatically notifies them to start a new note when voice activity is detected during a Zoom meeting, or when using third-party apps such as Microsoft Teams, Slack, or Google Chrome to capture their notes and transcribe audio. To control this behavior:

1. Sign in to the Zoom desktop app.
2. In the top-right corner, click your profile picture, then click Settings.
   Note: Alternatively, at the bottom of the left navigation bar on versions 6.7.0 and higher, click the gear icon .
   The Settings window will open.
3. In the top-right corner, click your profile picture, then click Settings.
4. In the navigation menu, click Notifications & sounds.
5. Under Send desktop notifications for, click the Automatically detect voice activity to create My notes toggle to enable or disable My notes notifications when voice activity is detected.
6. (Optional) Click Manage, then click the app toggle to select which apps for voice activity detection notifications to suppress.

Manage auto-start for My notes

Users can control whether Zoom automatically opens My notes when joining a Zoom meeting. To control this behavior:

1. Sign in to the Zoom desktop app.
2. Click your profile picture, then click Settings.
3. Click Meetings & webinars.
4. Click the Auto-start My notes toggle to enable or disable it.