Zoom Virtual Desktop Infrastructure (VDI)

Virtual desktop infrastructure (VDI) delivers a desktop image from a server to endpoint devices, enabling users to securely access their operating system and applications from PCs, thin clients, or mobile devices while supporting remote work and extending hardware lifespan. Zoom Workplace for VDI supports major platforms such as Citrix, VMware, Azure/Windows 365, Amazon WorkSpaces, and HP Anyware, with available download packages and media optimization for Remote Desktop connections to physical Windows machines.

Below you will find information on using and configuring the Zoom Workplace VDI client.

Table of Contents Getting started & setting up Frequently asked questions Product features Settings & configuration Devices & platforms Analytics & reporting Release notes and updates Troubleshooting & known issues Troubleshooting Known issues Getting started & setting up Getting started with VDI VDI installation and connectivity VDI releases and downloads Zoom system requirements: Virtual Desktop Infrastructure (VDI) VDI client features comparison VDI backwards compatibility Frequently asked questions VDI release cycle FAQ Understanding the Windows Universal Installer Product features VDI plugin and VDI Plugin Management plugin versions Zoom VDI Plugin Management expected behavior and limitations Understanding Zoom VDI Plugin Management Zoom Phone optimization for VDI Zoom Meetings optimization for VDI Calculating video streams for VDI clients Updating Virtual Desktop Infrastructure (VDI) Allow list for Smart Virtual Background for Linux and Windows Zoom VDI client and roaming profiles Using the Opt Out policy for VDI Plugin Management Capturing a screenshot with the Zoom VDI app Using a policy to silently update the VDI Plugin VDI version compatibility check between the VDI Host and Plugin HID support for the VDI Client and Plugin Using the Zoom VDI client with AVD on macOS Zoom VDI Client support for Citrix Local App Access Settings & configuration Downloading Citrix Workspace apps for macOS Optionally installing Zoom VDI Plugin Management Managing macOS VDI Plugin Management Software requirements for Zoom VDI Plugin Management Updating the Zoom VDI Plugin Management component on a workstation Managing the VDI plugin version Enabling the virtual desktop for Zoom VDI Plugin Management Enabling window compositing for IGEL Managing the VDI minimum client version Managing the user experience for incompatible VDI plugins VDI bandwidth management through GPO policies Citrix device default configurations (Linux) Obtaining VDI plugin information using WMI Configuring the Citrix virtual channel allow list policy VDI client registry settings Enabling Smart Virtual Backgrounds for Linux Configuring the Zoom VDI Linux plugin with ZoomMedia.ini Using Zoom for Amazon WorkSpaces Customizing the VDI Plugin update prompt Using Zoom VDI Plugin Management Settings Enterprise Auto Update policies for the Zoom VDI plugin Managing host permissions with the Zoom VDI Plugin Management tool Configuring Zoom VDI to support WebRTC redirection for the Zoom Web App Devices & platforms 64-bit Intel VDI client and plugin (Beta) Advance notice of Zoom moving to the Windows Universal Installer VDI platform support for macOS Feature support by plugin release Using Windows Universal Installer for VDI plugins Accessing VDI statistics Dell ThinOS direct links for Zoom VDI Plugins Upcoming end-of-support notices for VDI Configuring Zoom VDI for ChromeOS VDI Thin Client file location and Registry location VMware Horizon to Omnissa Horizon branding change Analytics & reporting Dashboard for VDI Release notes and updates Release notes for Virtual Desktop Infrastructure (VDI) Troubleshooting & known issues Troubleshooting Zoom VDI Plugin Diagnostic Tool Troubleshooting VDI plugin installation Troubleshooting Outlook IM integration for VDI Using the VDI log tool Using the Network Connectivity tool with VDI Using Zoom VDI Plugin Management for Diagnostics Known issues Potential crash on 32-bit Windows devices with very high-resolution screens Zoom compatibility issues for VMware Agent 8.6 VDI announcements and notices Zoom VDI Client failing to launch Zoom VDI Announcements Notice of Zoom Certificate Update for Zoom Plugin Management