Using Certification for Zoom Webinars Plus and Events

1. Sign in to Zoom Events.
2. In the left navigation menu, click the down arrow and select Across Hubs.
3. In the left navigation menu, click Events.
4. In the top-right corner, click Create event, then select Blank event.
5. Select Single session as the event type, then click the Switch to a simplified setup workflow with improved layout and fewer steps toggle below.
   Note: The simplified event setup workflow must be enabled for Certificates to be available. The simplified event setup workflow can be enabled during the event creation process, in the section where you select the event type.
6. In the bottom-right corner of the page, click Next.
   A window asking for event details will appear.
7. Complete the following event details. The fields may span multiple screens. Click Next to view the remaining options or Back to return to previously entered information. The Certification options is found under Advanced features.
   • Basic information: Enter the essential details for your event, including title, date and time, time zone, capacity, and associated hub.
     • Event title: Enter your preferred name for the event.
     • Event date & time: Select when the event will take place.
     • Time zone: Use the dropdown to choose the time zone.
     • Event capacity: Set the maximum number of attendees for the event.
       Note: The default capacity is set to match your hub's linked license. You can adjust this capacity depending on your concurrent license status.
     • This is associated with the: Use the dropdown to choose which hub you want to associate the event with.
   • Event experience: Configure how attendees will interact with your event, including session format and layout options.
     • What should the registration experience be?: Select how attendees will register for the event. Registration captures attendee information before they can access your event.
     • Choose how attendees authenticate to join: Choose how attendees will access your event.
     • Will you need a lobby experience?: A lobby is a branded event space where attendees can access session details, resources, and recordings before and after your event.
       Note: If lobby is enabled, attendees can download their certificate in the event lobby.
     • What type of session do you want?: Choose the session type, either webinar or meeting, that fits your event. Webinars are ideal for presentations where only hosts and panelists appear on video. Meetings allow all participants to share video and audio, creating a collaborative experience.
     • Will you share recordings with attendees after the event?: Choose whether recordings will be accessible to participants after the event ends.
   • Additional features: Enable optional settings and tools to enhance your event, such as certificates or engagement features.
     • Add a role: Click to create a new role for the event.
     • Main event image: Click the thumbnail to select an image from the content library or upload one from your device.
       Note: Recommended image dimensions are 1920x1080 pixels. Supported file formats are JPG, JPEG, and PNG. Maximum file size is 15 MB.
     • Certification: Click to mark this event as certification-eligible. Attendees can receive certification by attending this event and meeting specific criteria.
       Note: Once enabled, a confirmation prompt will appear, showing the change in event capacity to 5,000 attendees maximum.
     • Onsite experience: Enable to set up attendee check-in options via QR codes and enable the companion app.
     • Require alternative hosts and speaker roles to authenticate at time of join: Enable to ensure all alternative hosts and speakers verify their identity when joining the event.
8. Click Done, create this event.
   You will be directed to the event setup page with Certification enabled.

1. Sign in to Zoom Events.
2. In the left navigation menu, click the down arrow and select Across Hubs.
3. In the left navigation menu, click Events.
4. In the top-right corner, click Create event, then select Blank event.
5. Select Recurring sessions as the event type. Choose from the following:
   • All sessions have the same content: Shows only the date and time of each session to the attendee.
   • Sessions have different content: Shows details of the event such as the session title, image, and speakers to the attendee.
6. Complete the following event details:
   • Event configuration: Enter the essential details for your event, including event name, session start date and duration, time zone, capacity, attendee experience, and session type.
     • Event name: Enter your preferred name for the event.
     • Session starts: Select the date when the recurring session will start.
     • Duration: Select your preferred duration per session.
       Note: Set a session duration of up to 24 hours.
     • Time zone: Use the dropdown to choose the time zone.
     • Recurrence: Select from daily, weekly, or monthly recurrence.
     • Repeat every: Set sessions to repeat on your preferred number of days.
       Note: Select to repeat sessions up to 15 days.
     • End date: Set the end date of the recurring sessions by selecting the exact date in the calendar or after a specific number of sessions.
       Note: The event may have up to 60 sessions.
     • Event capacity: Set the maximum number of attendees for the event.
       Note: The default capacity is set to match your hub's linked license. You can adjust this capacity depending on your concurrent license status.
     • Main event image: Set the main event image by uploading an image from the content library or clicking Create image with AI.
       Note: Recommended image dimensions are 1920x1080 pixels. Supported file formats are JPG, JPEG, and PNG. Maximum file size is 15 MB.
     • What kind of attendee experience do you want?: Choose how attendees will participate in and view the event.
       • Virtual: Attendees can only participate online.
       • Hybrid: Attendees can access venue maps, location services, QR code check-in, eBadge, and reserve a session spot.
       • In-Person: Attendees can access venue maps, location services, QR code check-in, eBadge, and reserve a session spot.
     • What type of session do you want for this event?: Select your preferred session type.
       • Webinar: Attendees can interact through Q&A, polls, chat (if enabled), and reactions. Only the host, alternative hosts, and speakers can turn on their video and audio.
       • Meeting: Interactive session where all attendees and alternative hosts can share video, audio, screen, and chat freely.
   • Event access: Set the registration requirement and access permissions for the event.
     • How will attendees access this event?: Set a registration process.
     • Access profile: Controls who can use the join event link and how attendees authenticate.
     • Post registration: Shows join info, calendar, and link to the event page on confirmation page.
     • Security at join: Select if the event requires authentication using the same email address used at registration.
     • How do attendees register for sessions?: Select how often registration is required for attendees to access each session.
     • Is this registration free or paid?: Select if attendees need to pay before they can register for the event.
       Note: The payment method, payout method, and billing address must be set up to register for a paid event.
   • Special role access: Require alternative hosts and speaker roles to authenticate at time of join.
7. Click Save to create the event.
8. In the left navigation menu, select Event configuration, then click Certification.
9. To the right of Certification, click the toggle to enable it.
   A confirmation prompt will appear showing the change in event capacity to 5,000 attendees maximum.
10. In the Certification scope, select Use same certification settings for all sessions or Customize certification settings per session, then click Save.

1. Sign in to Zoom Events.
2. In the left navigation menu, click the down arrow and select Across Hubs.
3. In the left navigation menu, click Events.
4. In the top-right corner, click Create event, then select Blank event.
5. Select Recurring sessions as the event type.
6. Complete the following event details:
   • Event configuration: Enter the essential details for your event, including event name, date and time, time zone, capacity, attendee experience, and session type.
     • Event name: Enter your preferred name for the event.
     • Date and time: Select when the event will take place.
       Note: Event date cannot be more than 6 days.
     • Time zone: Use the dropdown to choose the time zone.
     • Event capacity: Set the maximum number of attendees for the event.
       Note: The default capacity is set to match your hub's linked license. You can adjust this capacity depending on your concurrent license status.
     • Main event image: Set the main event image by uploading an image from the content library or clicking Create image with AI.
       Note: Recommended image dimensions are 1920x1080 pixels. Supported file formats are JPG, JPEG, and PNG. Maximum file size is 15 MB.
     • What kind of attendee experience do you want?: Choose how attendees will participate in and view the event.
       • Virtual: Attendees can only participate online.
       • Hybrid: Attendees can access venue maps, location services, QR code check-in, eBadge, and reserve a session spot.
       • In-Person: Attendees can access venue maps, location services, QR code check-in, eBadge, and reserve a session spot.
   • Event access: Set the registration requirement and access permissions for the event.
     • How will attendees access this event?: Set a registration process.
     • Access profile: Controls who can use the join event link and how attendees authenticate.
     • Post registration: Shows join info, calendar, and link to the event page on confirmation page.
     • Security at join: Select if the event requires authentication using the same email address used at registration.
     • Is this registration free or paid?: Select if attendees need to pay before they can register for the event.
       Note: The payment method, payout method, and billing address must be set up to register for a paid event.
   • Special role access: Require alternative hosts and speaker roles to authenticate at time of join.
7. Click Save to create the event.
8. In the left navigation menu, select Event configuration, then click Certification.
9. To the right of Certification, click the toggle to enable it.
   A confirmation prompt will appear showing the change in event capacity to 5,000 attendees maximum.
10. In the Certification scope, select Use same certification settings for all sessions or Customize certification settings per session, then click Save.

1. Create a single-session event with simplified event setup workflow enabled.
2. In the left navigation menu, select General configuration, then click the Advanced features tab.
3. To the right of Certification, click the toggle to enable  it.
   A confirmation prompt will appear showing the change in the event capacity to 5,000 attendees maximum.
4. Click Continue to confirm.
   The confirmation prompt will close, and you will be directed to the Advanced features tab, where Certification will show as enabled and a new Edit option will be available.

Note: To disable Certification, click the toggle to disable  it, then click Continue to confirm. This will remove the 5,000 attendee limit, disable certification emails, and restore all registration options.

1. Create a recurring session event or a multiple-session event.
2. In the left navigation menu, select Event configuration, then click Certification.
3. To the right of Certification, click the toggle to enable it.
   A confirmation prompt will appear showing the change in event capacity to 5,000 attendees maximum.
4. In the Certification scope, select Use same certification settings for all sessions or Customize certification settings per session, then click Save.

Note: To disable Certification, click the toggle to disable it, then click Continue to confirm. This will remove the 5,000 attendee limit, disable certification emails, and restore all registration options.