Enabling or disabling AI Function

Account owners and admins can control the use of AI in Zoom Sheets to generate, summarize, categorize, and analyze spreadsheet data. This feature uses AI technology, which may include third-party models, and enables users to leverage the =AI() function for intelligent data processing and analysis. The feature can be enabled at the account and group levels, and to restrict access, it can be hidden and locked at the account level.

Learn more about using AI Function with AI and how Zoom AI features handle your data.

For language availability, review the supported languages for Zoom AI features.

Requirements for enabling or disabling AI Function

• Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace for Education, or Zoom Workplace Enterprise account
• Zoom AI Productivity Suite or ZoomMate add-on
• Account owner or admin privileges
• Zoom Sheets enabled 

Note: AI features may not be available for select verticals and select regional customers.

How to enable or disable AI Function

Enable or disable AI Function for the entire account

This setting allows account owners or admins to enable or disable the AI Function  feature for all users in the account:

1. Sign in to the  Zoom web portal as an admin with the privilege to edit account settings.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click  Settings  .
4. Click the Zoom AI.
5. Under the Zoom Sheets section, click the AI Function toggle to enable or disable the option.
6. If a verification dialog appears, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in your account from changing these settings, click the lock icon , and then click  Lock to confirm the setting.

Enable or disable AI Function for a group of users

This setting allows account owners or admins to enable or disable the AI Function for a specific group of users. Changes apply only to users in the selected group.

1. Sign in to the  Zoom web portal as an admin with the privilege to edit groups.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click  Users  .
4. Click  Groups.
5. Click the applicable group name from the list.
6. In the General configuration section, click Edit product settings.
7. Click the Zoom AI tab.
8. Under the Zoom Sheets section, click the AI Function toggle to enable or disable the option.
9. If a verification dialog appears, click Enable or Disable to verify the change.
   Note : If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
10. (Optional) To prevent all users in the group from changing these settings, click the lock icon , and then click  Lock to confirm the setting.