Troubleshooting error 200: Address mismatch

If you encounter an error message stating “200: Address mismatch.”, it means the following:

• The Address Verification Service (AVS) check has failed because the billing address you entered does not match the address your card issuer has on file.

This issue typically occurs when:

• The street address or ZIP code entered does not exactly match your bank’s records.
• Abbreviations, formatting differences, or missing details (such as apartment numbers) cause a mismatch.
• Your bank has an outdated address on file.

How to troubleshoot payment error code 200

Follow these steps to troubleshoot:

• Enter your billing address manually
  Go to your billing portal and navigate to the Payment Method section. Uncheck any “Same as Bill To Contact” option to manually enter the billing address.
• Match your bank’s records exactly
  Enter the billing address exactly as it appears on your bank statement. Pay close attention to street number, street name, apartment or suite number, and ZIP code.
• Check for common formatting issues
  Ensure consistency in how the address is entered (for example, “Street” vs “St”), include any apartment or unit numbers, and verify the ZIP code is correct.
• Confirm your address with your bank
  If you are unsure which address your bank has on file, call the number on the back of your card to verify the exact billing address.
• Update your address if recently changed
  If you have recently moved, update your address with your bank first. Wait 1 to 2 business days for the update to take effect before retrying the payment.
• Clear browser data and retry
  After correcting your address, clear your browser’s cache and cookies, then attempt the transaction again.