Troubleshooting 208: Card is out of date

If you encounter an error message stating “208: Card is out of date or expiration date invalid.”, it means the following:

• The card you are attempting to use has expired, or the expiration date entered is not valid. Expired cards cannot be used to complete transactions.

This issue typically occurs when:

• The card’s expiration date has already passed.
• The expiration date was entered incorrectly during checkout.
• A replacement card has been issued, but the old card is still being used.

How to troubleshoot payment error code 208

Follow these steps to troubleshoot:

• Check your card’s expiration date
  Review the expiration date printed on your physical card. If the current date is past that month and year, the card is no longer valid.
• Use a replacement card if available
  If your bank has issued a replacement card, use the new card with the updated expiration date.
• Update your payment method
  Go to your billing portal, remove the expired card, and add the new card with the correct details.
• Request a new card if needed
  If you have not received a replacement card, contact your bank to request one.
• Use an alternative payment method
  While waiting for a new card, complete the transaction using a different valid credit or debit card.
• Verify expiration date format
  When adding or updating your card, ensure the expiration date is entered correctly in MM/YY format to avoid validation errors.