Troubleshooting 230: Authorization approved but declined

If you encounter an error message stating “230: The authorization request was approved by the issuing bank but declined.”, it means the following:

• Your bank initially approved the transaction, but it was later declined by the payment processor during additional verification checks.

This issue typically occurs when:

• Multiple transaction attempts trigger velocity or security checks.
• Additional fraud screening flags the transaction after initial approval.
• There is a mismatch or inconsistency detected during secondary verification.

How to troubleshoot payment error code 230

Do the following to troubleshoot:

• Wait before retrying
  Allow 30 to 60 minutes before attempting the transaction again, as repeated attempts in a short period can trigger declines.
• Contact your bank
  Inform your bank that the transaction was approved on their end but declined afterward, and ask if there are any flags or restrictions affecting the payment.
• Clear browser data and retry
  Clear your browser’s cache and cookies, then attempt the payment again using an Incognito or Private browsing window.
• Try an alternative payment method
  Use a different credit or debit card, as the issue may be specific to your current card or issuing bank.
• Start a fresh session
  If you have made multiple attempts, close your browser completely, wait, and begin a new session before retrying.