Manually synchronizing data in Zoom Phone Local Survivability

Zoom Phone Local Survivability (ZPLS) is fully managed from the cloud, with configurations automatically synchronized to ZPLS nodes and node groups at regular intervals. Data synchronization is required whenever changes are made to the Local Survivability configuration. This includes adding new users, common areas, phone numbers, Survivable Distribution Groups, and other configuration updates.

Full data synchronization occurs in the following scenarios:

• When a ZPLS node boots up with network connectivity available
• Automatically every 10 hours for all ZPLS nodes
• When an administrator manually initiates synchronization from the Zoom admin portal

Requirements for manually synchronizing data with Zoom Phone Local Surviability

• Business, Education, or Enterprise account
• Zoom Node subscription
• Zoom Phone subscription
• Account owner or admin privilege
• A deployed Zoom Phone Local Survivability service module

How to manually synchronize data with ZPLS

Note: Manual synchronization is limited to once every 30 minutes

Administrators can initiate data synchronization manually directly from the Zoom admin portal by following the steps outlined below:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Phone System Management, then click Company Info.
3. Select the site that is assigned to the ZPLS node you want to sync.
4. Click the Settings tab, and then scroll down to the Zoom Node section.
5. Next to Local Survivability, click Manage.
6. To sync the data, do one of the following:
   • If syncing an individual ZPLS node, scroll down to the Status section and click Sync.
   • If syncing a ZPLS node group, scroll down to the Site section and click Sync.