Using Revenue Accelerator MCP integration on ChatGPT

Zoom Revenue Accelerator's (ZRA) Model Context Protocol (MCP) integration lets you access your conversation intelligence, deal data, and team performance insights directly from ChatGPT. Instead of switching between tools or exporting data manually, you can ask your AI assistant questions in natural language and get answers pulled directly from your ZRA account with your existing role-based access controls intact.

Requirements for using ZRA MCP integration on ChatGPT

Limitations for using ZRA MCP integration on ChatGPT

MCP integration has the following limitations:

Table of Contents

How to integrate revenue insights on ChatGPT

ChatGPT workflow

For a general outline of using the MCP integration of ZRA on ChatGPT, follow these steps:
  1. Launch the Zoom for ChatGPT app on ChatGPT.
  2. Connect other third-party tools needed for the workflow, such as Salesforce, Slack, or Google Docs.
  3. Prompt ChatGPT based on what information is needed from the available MCP integration capabilities.
    The response will be based on the existing accessible revenue insights in the form of a structured content, such as a summary.
  4. Review the generated content, then prompt ChatGPT to draft a follow-up output.
  5. Approve or edit the draft, then confirm which output to deploy.

How to use ZRA MCP capabilities

The ZRA MCP integration includes 14 capabilities spanning conversation intelligence, deal tracking, team analytics, and scorecard insights. You can use these by asking your AI assistant questions in natural language.

Conversation intelligence

 
CapabilityWhat it doesExample prompts
Browse all conversations
  • Search and browse all your recorded sales conversations
  • Filter by date range, and see who was on each call, how long it lasted, and when it happened
  • "Show me all conversations from last week."
  • "How many calls did the team have in April?"
Conversation details
Get full details of any conversation:
  • Participants
  • Date and time
  • Duration
  • Meeting title
  • Associated metadata
  • "Who was on the [client] call on Tuesday?"
  • "How long was my last call with the procurement team?"
Conversation transcript and interactions
Access the full transcript of any conversation, broken down by speaker, with timestamps for each speaker turn
  • "Show me the transcript from the demo call."
  • "What did the customer say about pricing?"
AI content analysis
Get AI-generated insights from any conversation:
  • Key topics discussed
  • Extracted next steps and action items
  • Notable questions asked
  • Keyword tracker hits
  • "What were the next steps from yesterday's call?"
  • "What topics came up in the QBR with [client]?"
Conversation comments
View all comments and feedback your team has left on a conversation, such as who commented, when, and what they flagged
  • "Are there any comments on the [client] call?"
  • "What feedback did my manager leave on my last demo?"
Scorecard evaluations
Review scorecard results for any conversation: how the call was evaluated against your methodology criteria, with individual scores for each category
  • "How did I score on the discovery call?"
  • "Show me the scorecard for the [client] negotiation."

Deal tracking

 
CapabilityWhat it doesExample prompts
Browse all deals
View your complete deal pipeline with each deal's current details:
  • Stage
  • Value
  • Status
  • Key dates
  • "Show me all open deals"
  • "Which deals are in the negotiation stage?"
Deal details
Get the full picture on any deal:
  • Stage
  • Value
  • Expected close date
  • Associated contacts
  • Linked conversations
  • Custom fields
  • "What's the status of the [client] deal?"
  • "When is the [client] deal expected to close?"
Deal activity timeline
See the complete activity history for any deal, which covers all the following in chronological order:
  • Call
  • Email
  • Meeting
  • Touchpoint
  • "What's happened on the [client] deal this month?"
  • "When was the last interaction on our biggest deal?"

Team and organization

 
CapabilityWhat it doesExample prompts
List all teams
View all teams configured in your ZRA account, including team names, IDs, and structure
  • "How many teams do we have?"
  • "List all the sales teams."
Team details
Get detailed information about a specific team, such as its configuration, settings, and associated metadata
  • "Tell me about the West Region team."
  • "What are the settings for the Enterprise team?"
Team managers
See who manages each team and view the management hierarchy across your revenue organization
  • "Who manages the Mid-Market team?"
  • "Show me all team managers."
Team members
View the roster of any team, including every rep assigned, their roles, and team membership details
  • "Who's on Sarah's team?"
  • "List all members of the APAC team."

Account settings

CapabilityWhat it doesExample prompts
Conversation indicator settings
View your organization's conversation quality benchmarks:
  • Talk-to-listen ratio thresholds
  • Longest monologue limits
  • Filler word sensitivity
  • Patience metrics
  • Other behavioral indicators
  • "What's our talk-to-listen ratio target?"
  • "Show me the account indicator settings."

How to create a follow-up output

To create a follow-up package from a recent Zoom Meeting or Zoom Phone conversation, copy the following prompt to serve as a starting point. Replace the placeholder elements with your details before submitting.
Prompt FieldPrompt Entry
Prompt title
Create post-conversation follow-up package
Prompt body
Use my most recent Zoom meeting. Retrieve the Zoom transcript and AI Companion summary. Summarize the key takeaways, decisions, risks, opportunities, and action items. Then draft a customer follow-up email, create a Google Docs account plan, prepare a Salesforce update with notes, risks, next steps, and owners, and draft a Slack message to [team/channel/person] with the most important details.
Use evidence from the transcript where possible. Mark anything uncertain. Do not send emails, post Slack messages, create docs, update Salesforce, assign owners, or expose private data until I review and approve each action.
Must include
  • A source meeting identifier, customer name, or meeting date
  • A request for both the Zoom transcript and AI Companion summary
  • Output sections for summary, risks, opportunities, decisions, action items, email draft, Google Docs account plan, Salesforce update, and/or Slack message
  • A request for evidence or confidence markers for important claims
  • A review step before any external write actions are taken
  • A privacy requirement to avoid exposing confidential customer data or internal-only links
Must not do
  • Do not send emails or Slack messages without your approval
  • Do not create or modify Salesforce records without your approval
  • Do not create, share, or publish Google Docs without your approval
  • Do not expose private customer data, unreleased product details, or internal-only URLs
  • Do not make unsupported claims about time savings, quality, or business impact