GIF issue on Zoom Workplace app versions 7.0.0-7.0.4

Table of Contents

Issue

Due to a recent service degradation, GIFs do not work in Zoom Chat and Meetings on app versions 7.0.0-7.0.4. For more details, refer to the Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat incident report on the Zoom Status page.

Environment

This issue impacts the use of GIPHY in Zoom Chat and Meetings on the following platforms and versions:

Resolution

If you are on a version between 7.0.0-7.0.4, update your Zoom Workplace app to version 7.0.5 or higher to continue using GIFs.

Additionally, versions 7.0.0-7.0.4 have been removed from ZDM to prevent further upgrades to these affected versions.