Using the DHL for Zoom app
Admins can connect the DHL for Zoom app to Zoom Virtual Agent (ZVA) to enable integration with DHL services.
Requirements for using the DHL for Zoom app
- Account owner or admin privileges for the Zoom web portal and DHL
How to add the DHL for Zoom app
- Sign in to the Zoom Marketplace with your Zoom account.
- In the top-right corner of your screen, enter DHL for Zoom in the search box to find the app.
- In your search results, find the DHL for Zoom app and click it.
- Click Add.
How to use DHL for Zoom app
Use the DHL for Zoom app with Zoom Virtual Agent
With DHL for Zoom app, Zoom Virtual Agent serves as a transactional agent capable of handling shipment lifecycle interactions such as tracking, scheduling, modifying, and exception handling.
How to remove the DHL for Zoom app
- Sign in to the Zoom Marketplace web portal.
- Click Manage and then click Added Apps.
- Next to the DHL for Zoom, click Remove.
Data security with the DHL for Zoom app
Communications between this app and Zoom are encrypted:
- Protocol: TLS 1.2
- Cipher suite: ECDHE-ECDSA-AES128-GCM-SHA256
- Key length: 128 bits
- Perfect Forward Secrecy: YES
This app stores access credentials in the local data store:
- DHL OAuth2 tokens and Zoom OAuth credentials (both user-level only) are stored in an encrypted database.
How your data is used with the DHL for Zoom app
The DHL for Zoom app allows Zoom Communications, Inc. to access your DHL files and content. To do so, you'll need to share DHL permissions. The permissions you'll share with Zoom Communications, Inc. include:
- Access DHL content: Zoom Communications, Inc. will have permission to access your DHL files and content.
By authorizing this connection, the DHL for Zoom app maintains ongoing access to your information unless and until authorization is revoked.