Purchasing Zoom Virtual Agent Receptionist for any Phone (Standalone)

The Zoom Virtual Agent Receptionist for any Phone (Standalone) plan provides AI-powered receptionist capabilities without requiring Zoom Phone or Zoom Contact Center. It includes a dedicated US or Canada phone number (local or toll-free) that handles incoming customer calls through conversational AI. Businesses can forward existing lines to the Zoom Virtual Agent number or share it directly with clients. When a caller needs human assistance, the agent automatically transfers them to any standard PSTN number.

This article walks you through purchasing the Zoom Virtual Agent Receptionist for any Phone (Standalone) plan from the Zoom web portal.

Requirements for purchasing Zoom Virtual Agent Receptionist for any Phone (Standalone)

• Account owner or admin privileges

How to purchase a Zoom Virtual Agent Receptionist for any Phone (Standalone)

1. Sign in to the Zoom web portal as an admin.
2. At the top of the page, click Pricing.
3. Click Virtual Agent.
   Two Virtual Agent offerings are presented side by side.
4. Select Receptionist with Any Phone (the self-serve, online-purchase plan used for Zoom Virtual Agent Standalone).
5. Click Buy now to proceed to checkout or Start free trial to try it first.
6. On the Your products screen:
   • Confirm or edit the included phone number.
   • Select a minute tier (100, 250, or 500 minutes per month).
   • Choose a billing cycle (Annual or Monthly).
   • (Optional) Add a one-time Virtual Receptionist Minute Pack to top up minutes.
   • Review the order summary, then continue.
7. Create the account for the new plan:
   • Enter name, email, password, and age range.
   • Agree to Zoom’s Privacy Statement and Terms of Service.
8. Provide billing details:
   • Address, account type (Business or Personal), and optional tax-exempt info.
9. Select a payment method (credit/debit card, PayPal, Apple Pay, or Google Pay).
   • You can reuse the same billing address.
   • Acknowledge auto-renewal.
10. Click Place order to complete the purchase.

After processing, a confirmation page appears with options to Get started or Download Zoom. Learn how to set up the Zoom Virtual Agent Receptionist for any Phone (Standalone).