Certification credit types in Zoom Webinars Plus and Events

Hosts can create multi-level credit structures that automatically calculate and award partial continuing professional education (CPE) credits based on attendee participation levels during sessions. They can also customize each tier for required viewing time, poll responses, and resource access including the congratulatory message for the attendees.

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop or mobile app.

Hosts can choose to apply either a full or partial credit certification on their event and set the certification criteria for each.

Hosts can set the certification criteria based on the following:

Hosts can create up to 20 levels, each with its own set of requirements. They can set a custom congratulatory message for each level and the certificate automatically shows the exact credit amount the attendee earned.

How to set the certification credit type in Zoom Webinars Plus and Events

Set a full credit certification

1. Sign in to Zoom Events.
2. In the left navigation menu, click the top dropdown arrow and select Across Hubs.
3. In the left navigation menu, click Events.
4. Click the Upcoming, or Drafts tab.
5. To the right of an event you want to access and edit, click the pencil icon .
   The event creation setup will appear.
6. In the left navigation menu, select Event configuration, then click Certification.
7. Click Edit .
8. In the Criteria tab, select Full credit.
9. In the bottom-right corner, click Save.

Set a partial credit certification

1. Sign in to Zoom Events.
2. In the left navigation menu, click the top dropdown arrow  and select Across Hubs.
3. In the left navigation menu, click Events.
4. Click the Upcoming, or Drafts tab.
5. To the right of an event you want to access and edit, click the pencil icon .
   The event creation setup will appear.
6. In the left navigation menu, select Event configuration, then click Certification.
7. Click Edit .
8. In the Criteria tab, select Partial Credit.
9. Under Credit levels, click Credit Level 1 to set the first criteria attendees must meet.
   Note: You can customize the level name once selected.
10. Select View time, Polls answered, or Resources accessed to set which criteria attendees must meet.
    Note: Polls answered is only available if you've created a poll. Resources accessed is only available if you've uploaded resources.
11. Under the selected criteria, enter the minimum value in the field.
    Note: Set a higher requirement for each subsequent credit level.
12. Select Credits earned, then enter the credit value that attendees will receive when they meet the requirement.
    Note: Set a higher credit for each subsequent level.
13. Select Completion message.
    A preview of the completion message will appear.
    Example: Congratulations! You've completed Credit Level 1 and earned 1 credit.
    Note: You can customize the completion message for each credit level.
14. In the bottom-right corner, click Save.

View certification results

Attendee experience with partial credit certification

• Receive the credit level matching the highest tier they fully completed
• Receive a certificate with their individual credit value automatically applied