Zoom Scheduler Basic FAQs on what's changing: October 2026
Zoom Scheduler Basic, the free version of Zoom Scheduler included with Zoom Workplace Basic and Zoom Workplace Pro plans, is being removed from both plans. Scheduler Basic gives you access to core scheduling features, such as one-on-one booking page creation and calendar integration, without requiring a paid subscription. This article answers common questions about what this change means for your account and what you need to do.
What is Zoom Scheduler?
Zoom Scheduler is an appointment-booking tool that is separate from the standard meeting-scheduling feature in Zoom Workplace. It gives you a personal booking page that others can use to book time with you directly, without back-and-forth emails to find a time. It handles calendar sync, availability, and automatically creates the Zoom meeting link for each booking.
Scheduling a Zoom meeting, on the other hand, is the everyday act of setting up a meeting in your Zoom Workplace account. You pick a time, send an invite, and host. This is included in your plan and is not affected by this change.
Note: This change only affects the Zoom Scheduler, not your ability to schedule or host regular Zoom meetings.
What's changing?
Starting October 23, 2026, Zoom Scheduler Basic will no longer be included in Zoom Workplace Basic and Zoom Workplace Pro plans. If you activated and onboarded to Zoom Scheduler Basic before September 4, 2026, you will continue to have access to Zoom Scheduler Basic.
Am I affected?
Existing Zoom Scheduler users (before September 4, 2026): You're not affected if any of the following apply:
- You used Zoom Scheduler before September 4, 2026. Your existing access is preserved, and you will retain access to Zoom Scheduler Basic. No action is needed.
- You have purchased the Zoom Scheduler add-on. Your service continues uninterrupted. No action is needed.
- You only schedule and host regular Zoom meetings. This change does not affect you at all.
New or non-Zoom Scheduler users: You're affected if all of the following apply:
- You haven't activated Zoom Scheduler before September 4, 2026, and
- You want to start using Zoom Scheduler or set up a booking page.
You're not affected if:
- You don't use Zoom Scheduler and don't need a booking page. Your ability to schedule and host regular Zoom meetings is unaffected. No action is needed.
What happens if I don't upgrade?
If you don't upgrade and your existing access isn't preserved:
- Any booking pages you created will be deactivated, and new bookings cannot be made.
- You'll still be able to access the Scheduler app.
- You can still view past and future bookings. You can cancel them, but you will not be able to reschedule them.
What happens to booking pages I have already shared?
Anyone who clicks a link to your deactivated booking page will see a message letting them know the page is no longer active and directing them to contact you directly.
What are my options?
Existing Zoom Scheduler users (onboarded before September 4, 2026):
- Upgrade to a paid Zoom Scheduler plan to continue using the product. A free 30-day trial is available for eligible users via the link included in the email notifying you of this plan change. Learn more about Zoom Scheduler plans and pricing.
New or non-Zoom Scheduler users:
- Do nothing if you don't use Zoom Scheduler and don't need a booking page. Your ability to schedule and host regular Zoom meetings is unaffected. No action is needed.
- If you're interested in trying Zoom Scheduler, you can take advantage of the free 14-day trial to explore its features.