Zoom Scheduler Basic FAQs on what's changing: October 2026

Zoom Scheduler Basic is being removed from Zoom Workplace Basic and Zoom Workplace Pro plans. This article answers common questions about what this change means for your account and what you need to do.

What is Zoom Scheduler?

Zoom Scheduler is an appointment-booking tool that is separate from the standard meeting-scheduling feature in Zoom Workplace. It gives you a personal booking page that others can use to book time with you directly, without back-and-forth emails to find a time. It handles calendar sync, availability, and automatically creates the Zoom meeting link for each booking.

Scheduling a Zoom meeting, on the other hand, is the everyday act of setting up a meeting in your Zoom Workplace account. You pick a time, send an invite, and host. This is included in your plan and is not affected by this change.

Note: This change affects only Zoom Scheduler, not your ability to schedule or host regular Zoom meetings.

What's changing?

Starting October 23, 2026, Zoom Scheduler Basic will no longer be included in Zoom Workplace Basic and Zoom Workplace Pro plans. If you activated and onboarded to Zoom Scheduler Basic before September 4, 2026, you will continue to have access to Zoom Scheduler Basic.

Am I affected?

You are not affected if any of the following apply:

• You used Zoom Scheduler before September 4, 2026. Your existing access is preserved, and you will keep access to Zoom Scheduler Basic. No action is needed.
• You've purchased the Zoom Scheduler add-on. Your service continues uninterrupted. No action is needed.
• You only schedule and host regular Zoom meetings. This change doesn't affect you at all.

You're affected if:

• You had not activated Zoom Scheduler before September 4, 2026, and
• You want to continue using the Zoom Scheduler.

What happens if I don't upgrade?

If you don't upgrade and your existing access isn't preserved:

• Any booking pages you created will be deactivated, and new bookings cannot be made.
• You'll still be able to access the Scheduler app.
• You can still view past and future bookings. You can cancel them, but you will not be able to reschedule them.

What happens to booking pages I have already shared?

Anyone who clicks a link to your deactivated booking page will see a message letting them know the page is no longer active and directing them to contact you directly.

What are my options?

• Upgrade to a paid Zoom Scheduler plan to continue using the product. A free 30-day trial is available for eligible users. Learn more about Zoom Scheduler plans and pricing.
• Do nothing if you do not use Zoom Scheduler. Your ability to schedule and host regular Zoom meetings is unaffected.

If you need further assistance, contact Zoom Support.