Getting Started with the Zoom Canvas mobile app

The Zoom Canvas app is a standalone mobile application that lets you work with your Canvas content directly from your iPhone or iPad. It provides a dedicated space to access, create, and organize your Canvas documents outside the Zoom Workplace app. The app also supports notifications for comments and activity on your documents, so you can stay up to date on collaboration while on the go.

Requirements for using the Zoom Canvas app

• iOS 16 or higher

How to download the Zoom Canvas app

How to use the Zoom Canvas app

Sign in to the Zoom Canvas app

After installation, open the Zoom Workplace app on your device. When you open the app for the first time, you have the option to sign in with your current Zoom account.

Navigating and using the Zoom Canvas app

Once logged into the Zoom Canvas app, you will be taken to the Home tab, where your most recent files will be displayed.

In the top right corner of the app, you can click your profile picture to manage your settings.

Learn more about managing your Zoom Canvas app settings.

In the bottom right corner, click the Create new icon  to create a new file. Learn more about creating and editing Zoom Canvas documents.

Home tab

Once logged into the app, you will be taken to your Home tab. Here you can search for documents, as well as view your Starred and Recent Canvas documents.

Under the Starred section, your starred (favorite) Canvas documents appear. Under Suggested, your recently accessed documents will be displayed. Alternatively, at the top of the screen, use the Search bar to search for your specific document.

Tap a file to open it to view or edit the document.

My Docs tab

On the My Docs files tab, your files and folders that you have created will be displayed. Here you can search for your owned or created documents.

At the top of the home page, the following System folders will be displayed:

• My Notes: Contains notes and transcripts created with My Notes.
• Meeting summaries: Generated summaries of your Zoom meetings, including key discussion points and action items.
• Meeting agendas: Houses pre-meeting agendas and planning documents for upcoming Zoom meetings.
• Cloud recordings: Provides access to your Zoom meeting recordings stored in the cloud, along with associated transcripts and files.

Below the System folders, the rest of your folders and Canvas documents will be displayed and ordered by the last time they were opened.

Shared tab

On the Shared tab, your files and folders that have been shared with you by other users are displayed, sorted by the date and time they were shared with you.

Inbox tab

The Inbox tab contains all notifications for your Canvas documents. Notifications be filtered by tapping one of the following tabs at the top of the screen:

• Unread: Displays only notifications that you haven't viewed yet.
• All: Shows all notifications for your Canvas documents, including both read and unread items.
• Mentions: Filters notifications to show only instances where you were mentioned by other users.
• Requests: Shows notifications related to access requests or permission changes for your Canvas documents.

Tap the desired notification to be taken to the document or specific comment.

In addition to marking all notifications as read, you can tap the More icon  in the top right corner and tap Mark all as read.

How to manage the Zoom Canvas app settings

From within the Zoom Canvas app settings, you can manage your notifications, provide feedback, and log out of your current profile. To disable Zoom Canvas notifications:

1. In the top-right corner, tap your profile picture.
2. Tap one of the following options:
   • App notification: Tap the toggle to enable or disable notifications for Zoom Canvas.
   • Provide feedback: Tap to provide feedback for the Zoom Canvas app.
   • Privacy Statement: Tap to view Zoom's Privacy Statement.
   • Terms of Service: Tap to view Zoom's terms of service.
   • Log out: Tap to log out of your Zoom profile.
     Note: This will not log you out of the Zoom Workplace mobile app if you are logged in there as well.

Disable Canvas notifications in the Zoom Workplace mobile app

If you have both the Zoom Workplace mobile app and the Zoom Canvas app installed on your device, both apps will notify you if there are new comments for your Canvas documents. If you desire to use the Zoom Canvas app as your primary app for Canvas content, you can disable comments for Canvas in the Zoom Workplace app.

To disable notifications for Canvas in the Zoom Workplace mobile app:

1. Sign in to the Zoom Workplace mobile app.
2. In the top-left corner, tap your profile picture.
3. Tap Settings.
4. Tap Notifications & sounds.
5. Under Set Canvas docs notifications, tap Disable.

Permissions requested by the Zoom Canvas app

The Zoom Canvas app may ask you to authorize access to the following permissions with a pop-up, depending on which features you are accessing in Zoom. You can enable these options beforehand or at your overall discretion by going to Settings on your device, tapping Apps, then scrolling down and selecting Zoom Canvas on your device. The following permissions are requested by Zoom Canvas:

• Siri: Allows suggestions and content for Zoom Canvas to be displayed in search and other widgets
• Search: Enables the ability to have Zoom Canvas content displayed when searching.
• Notifications: Allows the ability for Zoom Canvas to display notifications for comments and other notifications.
• Background App Refresh: Allows for notifications for Zoom Canvas document activity when the app is closed and not actively running.