Using analytics in Forecast

Forecast provides sales teams with analytics and report data for numerous metrics, such as pipeline trends, drivers to pipeline changes, and forecast accuracy. This enables users and managers to review these metrics across their team. This article goes into more detail about navigating the analytics page in Forecast between the different types of metrics.

Learn more about using Forecast for Revenue Accelerator.

Requirements for using analytics in Forecast

Table of Contents

How to access analytics in Forecast

Web
  1. Sign in to the Zoom web portal.
  2. In the top-right corner, click the Zoom Products icon .
  3. In the Zoom Products menu, click Revenue Accelerator .
    Revenue Accelerator will open in a new browser tab.
  4. In the side menu, click Forecast then Analytics.

Windows | macOS | Linux
  1. Sign in to the Zoom desktop app.
  2. In the navigation bar, click the Revenue tab .
    Note: If you do not see the Revenue tab , click the More tab , then click Revenue .
  3. In the side menu, click Forecast then Analytics.

How to navigate the trends tab in Forecast

To navigate the trends tab, follow these steps:
  1. Select a forecast board from the first dropdown.
  2. Select a team or individual member from the second dropdown.
    Note: Selecting a team displays all individual members of the team in the list.
  3. Select a month or quarter period to cover from the third dropdown.
    The tab will generate a graph comparing the current open pipeline and revenue against submitted forecast and projection over time. It will also display tiles each for closed-won deals, open deals, and forecast information.

How to navigate the changes tab in Forecast

To navigate the changes tab, follow these steps:
  1. Select a forecast board from the first dropdown.
  2. Select a team or individual member from the second dropdown.
    Note: Selecting a team displays all individual members of the team in the list.
  3. Select a month or quarter period to cover from the third dropdown.
  4. Select a snapshot range from the following options in the fourth dropdown:

  5. Select a deal category from the following options in the fifth dropdown:

How to navigate the accuracy tab in Forecast

To navigate the accuracy tab, follow these steps:
  1. Select a forecast board from the first dropdown.
  2. Select a team or individual member from the second dropdown.
    Note: Selecting a team displays all individual members of the team in the list.
  3. Select a forecast board from the third dropdown.
  4. Select a time period to cover from the fourth dropdown based on your board period settings:

  5. Select a week to cover from the fifth dropdown.
    The tab will populate with a list of each individual on the team, showing the calculated accuracies from the last four months or quarters.
    Note: Accuracy level is calculated as 100% * submitted forecast / closed-won revenue.