Troubleshooting receiving emails from Zoom

You may receive emails from Zoom regarding notifications, activation emails, password resets, and more.

While most mail servers receive Zoom's emails within a few minutes, some mail servers may take 30 minutes or longer. 

Zoom's email server IPs

If your email is managed by your organization, you can ask them to ensure
no-reply@zoom.us, as well as the following IP addresses, are allowed by your company's email server:

134.224.168.131
134.224.168.132
149.72.21.92
149.72.32.163
149.72.59.154
149.72.112.79
149.72.122.209
149.72.134.114
149.72.163.203
149.72.185.127
149.72.191.243
149.72.196.70
149.72.196.77
149.72.198.96
149.72.198.100
149.72.199.144
149.72.249.102
149.72.73.235
159.183.141.227
159.183.146.28
159.183.146.37
159.183.146.41
159.183.150.18
159.183.151.211
159.183.151.213
159.183.156.108
159.183.179.39
159.183.187.77
159.183.192.104
159.183.198.7
159.183.198.70
159.183.204.195
159.183.220.232
159.183.220.239
167.89.93.232
168.245.118.48
170.114.15.172
170.114.15.173
170.114.15.174
170.114.15.175
170.114.15.176
170.114.15.177
170.114.15.178
170.114.15.179
170.114.15.180
170.114.15.181
170.114.15.182
170.114.15.183
170.114.15.184
170.114.15.185
170.114.15.186
170.114.15.187
170.114.15.188
170.114.15.189
170.114.15.190
170.114.15.191
170.114.15.192
170.114.15.193
170.114.44.124
170.114.44.125
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Exercise caution if you receive a suspicious or unexpected email appearing to come from Zoom that’s not from one of the IPs listed above. If you receive a suspicious email from Zoom, you can report it by submitting a request to Zoom’s Trust & Safety team. To help prevent fraudulent or suspicious emails, we encourage organizations to consider enabling a DMARC (Domain-based Message Authentication, Reporting, and Conformance) policy that rejects emails that fail DKIM and SPF.

How to troubleshoot not receiving emails from Zoom