Zoom provides up-to-date release notes for our core products available in the web portal. This article contains information about recent changes to the web portal, including new and enhanced features, updates to existing features, and bug fixes. In addition, you can find information about upcoming changes (if available) and see a full history of updates made in the last two years by release date.
Other Platform updates: Release notes for the Zoom Workplace app
Details about upcoming releases will be posted as they become available.
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where the Group Settings GET API omitted replacement keys and returned false for deprecated settings after a feature-setting or feature toggle change | Web portal |
| Resolved an issue where participants joining via the Web App or web browser were kicked out of their meetings when breakout rooms were launched for the first time | Web portal |
Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | Updated migration timeline for the new web experience | Zoom has established new migration dates for the new web experience. These dates are subject to change.
| Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | Update to planned migration enforcement for new web experience |
Update (August 26, 2026): Updated migration dates have been announced. See the August 26, 2026, release notes for details. Previously, we announced that Enterprise (Direct sales channel) customers would be migrated to the new web experience on August 26, and Indirect/Channel customers would be migrated on September 19. This mandatory migration will not take place on the previously specified dates. Customers can continue to opt into and use the new UI, but will not be automatically migrated at this time. We will share updated timeline information in a future release. | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | General availability: Unified System Health Dashboard | Account owners and admins can view the Unified System Health dashboard with quality metrics and drill-in functionality at both session and user levels to monitor and troubleshoot technical issues across the Zoom platform. This phase only covers see quality data for live Meetings. They can also view a global heat map, which displays the health score by city, based on network IP locations. This feature is available to Business, Enterprise, and Education accounts. | Web portal |
| New or enhanced feature | AI Dashboard Enhancement | Account owners and admins can now access additional data points in the Zoom AI Dashboard, including My Notes created with transcripts, Canvas active users and assisted actions, and more. | Web portal |
| User features | |||
| New or enhanced feature | Enhancements to schedule privilege for cloud recording delegation | When setting up scheduling privilege, users can grant delegates permission to view, share, download, and delete their cloud recordings. Access scope can be set per delegate to cover meetings the delegate scheduled, meetings any delegate scheduled, or all meetings. This setting can be configured under Settings > Meetings > Other > Schedule Privilege > Cloud Recordings. | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Admin controls and notifications for new web experience |
Update (August 21, 2026): The previously announced mandatory migration dates (August 26 and September 19) will not take place. Customers will not be automatically migrated to the new web experience at this time. The opt-in controls described below remain available. We will share updated timeline information in a future release. Account owners and admins have additional controls to manage the rollout of the new web experience for their organization. Changes include:
| Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where the sub-account list appeared blank | Web portal |
| Resolved an issue where users could not download their own meeting transcripts | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Enhancements to contact group member management | Account owners and admins can use a dedicated, full-page member list experience to add, remove, and search contact group members, replacing the small dialog box previously used for member management. The member list improves performance for contact groups with large numbers of members and resolves issues with the full-list load that previously occurred when opening the management dialog.Note: Implementation will be done in phases, with deployment expected to complete on August 2026. | Web portal |
| New or enhanced feature | Centralized external account management | Account owners and admins can view and manage all external (delegated) account relationships within their account using a new Manage all delegated accounts permission (Admin Center > Users > Roles > Account Management). This permission includes separate View and Edit choices, allowing flexible control over who can see or modify relationships. Previously, only the user who created a relationship could manage it. With this change, admins can now have a full account level view of all external relationships providing account level transparency and backup management coverage. The existing permission for adding external accounts has also been renamed to from External accounts to Add delegated accounts with no changes to its functionality to align with the navigation and page naming transition from External Accounts to Delegated Accounts. | Web portal |
| New or enhanced feature | Ability to export members from the Groups detail page | In the new groups and settings management experience, account owners and admins can download a CSV file containing the complete member list of any group directly from the Group Detail page. Previously, exporting members list can only be done under User Management. | Web portal |
Note: The Admin controls and notifications for new web experience feature has been pulled from this release and will be included in an upcoming release.
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Split Collect Respondent Email Addresses setting into separate controls for Surveys and Polls & Quizzes | Account owners and admins can configure respondent email collection for Surveys and Polls & Quizzes independently, allowing organizations to apply different policies to each product type.
| Web portal |
| New or enhanced feature | Enhancements to survey sharing and respondent email collection controls | Account owners and admins can access two updated compliance controls for Zoom Survey in the web portal.
| Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Self-service migration to new groups and settings management experience |
Accounts with 2 or more groups that have not already migrated, can self-migrate to the new groups and settings management experience using the migration banner that appears at the top of the Admin > User Management > Groups dashboard. Admins can click Run migration simulator to preview the migrationen, review group settings in the w experience, and confirm, with the option to cancel at any point before the final step. Previously, migration for these accounts required enablement by Zoom.
Learn more about the new groups and settings management experience. | |
| New or enhanced feature | Separate email address collection settings for surveys and polls and quizzes | Account owners and admins can now manage respondent email address collection separately for surveys and for polls & quizzes. The setting is split into two independent controls: Collect respondent email addresses for Surveys and Collect respondent email addresses for Polls & Quizzes. When either setting is enabled, responses collect respondent email addresses by default; when disabled, responses are anonymous. Each setting can be locked to prevent users from changing it. | Web portal |
| New or enhanced feature | Enhancements to Advanced Client Chat Encryption configuration | Account owners and admins can configure Advanced Client Chat Encryption as a standalone option for client-level chat encryption, without requiring CMK Hybrid to be deployed. Previously, Advanced Client Chat Encryption was only supported in conjunction with Client-Side Encryption. This update adds dedicated configuration support in the web portal, allowing organizations to enable client-level encryption without an on-premises server. A CMK license is required to access this setting. | Web portal |
| New or enhanced feature | Customer Managed Keys (CMK) encryption context includes account identifier | Account owners and admins can view account identifier information in encryption context logs for Customer Managed Keys (CMK). The system automatically adds an acct field to the encryption context, making account information visible in AWS CloudTrail logs for example. This enhancement enables customers to audit and verify that their CMK is being used correctly for their specific account. Account owners can implement policy restrictions based on this identifier to prevent accidental cross-account key usage. This feature must be enabled by Zoom. | Web portal |
| New or enhanced feature | Admin-configured tab ordering for Zoom Workplace mobile app | Account owners and admins can establish organization-wide default tab ordering for the Zoom Workplace mobile app navigation bar, either mirroring their desktop configuration or defining a mobile-specific layout. The Use custom default Workplace navigation bar configuration setting allows admins to specify which tabs appear on the bottom bar versus under the More menu. Admins can choose to apply configurations to new users only or push changes to all existing users, with appropriate user notifications when overriding personal customizations. The system displays the complete set of tabs available, automatically adapting to individual user licensing and permissions. | Web portal iOS iOS (Intune) Android Android (Intune) |
| User features | |||
| New or enhanced feature | Unified short and long link domains in Zoom Surveys | Users with branded Zoom domains now have consistent domain usage across both short and long survey links in Zoom Surveys. Short links now use the same domain as long links, including custom branded domains such as abc.zoom.com. This update applies across all survey link types and custom domain configurations. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where Mobile SDK participants incorrectly received a This Meeting Is Being Transcribed notification when transcript saving was enabled in the meeting template but meeting transcripts were not enabled at the account level | Web portal |
| Resolved an issue where the Meeting Transcript retention setting did not correctly enforce locked account-level retention policies when users enabled transcripts at the personal level | Web portal |
| Resolved an issue where registrants received a message that user does not exist when registering for recurring webinars with PayPal integration | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| General features | |||
| New or enhanced feature | Simplified navigation experience for web interface users and admins | The new Zoom Web experience offers a unified, intuitive interface that aims to help users to access key features faster and manage settings more efficiently. The key changes features the following:
| Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Usage Data Dashboard: Client Platform Page Enhancements for Sorting, Pagination, and Date Filtering | Account owners and admins managing large deployments can more efficiently review client version data on the Client Platform page within the Usage Data Dashboard. The page supports column-based sorting by Last Login Time, Client Version, Email, First Name, and Last Name, allowing admins to organize data according to their monitoring needs. Pagination indicators display both the total number of pages and the current page, providing clearer navigation context when browsing through large volumes of client records. | Web portal |
| New or enhanced feature | Mask personal data from reports and dashboard | Account owners and admins can control when personally identifiable information (PII) appears as Anonymized in meeting and webinar reports and dashboards. When enabled, this setting automatically masks PII, such as participant names, email addresses, IP addresses, and location data, in all meeting and webinar reports after a specified time period. The masking applies retroactively to previously generated reports when they are reaccessed or exported. This feature provides admins with enhanced control over participant privacy and data protection across their organization. Previously, this feature required Zoom enablement. | Web portal |
| New or enhanced feature | Customer Managed Key: Support adding of proxy and certificate information | Account owners and admins can add proxy and certificate information to Customer Managed Key Hybrid to support traffic monitoring between the key connector and key broker. Previously, Customer Managed Key Hybrid connected directly via TLS without proxy support. With this update, admins can specify proxy settings along with the corresponding certificate details, giving organizations greater visibility into encrypted key management traffic. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where the End poll and Launch poll icons were grayed out, preventing the host from launching a new poll in a webinar | Web portal |
| Resolved an issue where permission checkboxes overlapped in Settings > Mail & Calendar during Calendar and Contact Integration setup, affecting the display of permission options | Web portal |
| Resolved an issue where recurring Zoom meetings displayed incorrect times and returned errors (Error 0, Error 4502) after a daylight saving time change | Web portal |
| Resolved an issue where SSO configuration settings disappeared after saving changes | Web portal |
| Resolved an issue where CRC port count did not update to reflect an active license after subscription activation, causing a maximum ports reached error. | Web portal |
Note: The Simplified navigation experience for web interface users and admins feature has been pulled from this release and will be included in an upcoming release.
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | Enhancements to recording download permissions for admins | Admins with the View the recording and transcript content role permission can download cloud recordings on the account, even when the Allow users to download cloud recordings setting is disabled in the Zoom web portal. This role permission overrides the organization-wide setting, giving admins download access regardless of how the broader account is configured. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Enhancements to group settings management with individual setting selection for General tab options | Account owners and admins can configure individual settings within user groups for the General tab instead of applying all settings in a product category at once. This gives admins precise control over what's enforced for each group, reducing unintended policy changes and making group configuration safer at scale. General tab sub-sections include Security, System Updates, Profile and Contacts, Smart recognition, Data & Storage, and Others. Note : This feature is applicable to accounts on the new groups and settings management experience . | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | Enhancements to keep me signed in functionality | Users can maintain login sessions for up to 90 days by default across all Zoom web products, with automatic renewal for active users. As before, the login state duration follows administrator settings when configured. In addition, users no longer need to take any additional action to maintain their login status during the effective period. Users can manually sign out at any time to end their session. | Web portal |
| Admin features | |||
| New or enhanced feature | Enhancements to the new groups user interface | Account owners and admins will see a series of usability improvements across the New Groups interface designed to make group creation and management more intuitive. Terminology has been standardized throughout the interface, with labels such as Priority replacing Settings enablement, and action buttons updated to more precisely reflect their function, such as Edit product list and Edit product settings . In the Add Group flow, the product settings option defaults to enabled, and revised copy clarifies the impact of toggling that setting. Additionally, in User Management, a user's detailed page will now indicate the group priority number for any groups the user is a member of to assist with troubleshooting tasks. | Web portal |
| New or enhanced feature | Enhancements to the groups migration wizard | Account owners and admins navigating the groups migration wizard see updated terminology and clearer instructions across each screen of the migration flow, along with a numeric step indicator that communicates progress through the process. The first step has been clarified to indicate that a simulation is initially performed providing an analysis report. Only after review and confirmation will the actual migration be performed. Admins can cancel the migration process at any time prior to the final confirmation step. Additionally, when the conflict report is generated, admins can download a second report containing tested group priority order. This feature must be enabled by Zoom. | Web portal |
| AI Companion | |||
| New or enhanced feature | General availability: Manage meeting summary permissions for scheduling delegates | Users can allow their scheduling delegates to manage AI Companion meeting summaries for all meetings on their calendar, meetings scheduled by the delegate or any meetings scheduled by any delegate. Delegates can view, edit, and share summaries on behalf of the delegator. | Web portal |
| Mail and Calendar features | |||
| New or enhanced feature | Zoom Mail: Link and document preview support in email body composition | Users can view link previews and document previews when composing emails, matching the functionality already available in chat and docs. The system generates previews for public links and replaces document URLs with document names for better readability. Account owners and admins can configure a user setting to disable public link preview functionality, with the feature enabled by default. | Web portal |
| User features | |||
| New or enhanced feature | Expanded maximum poll and quiz library capacity to 500 | Users and admins can now store up to 500 polls and quizzes in the poll and quiz library, increased from the previous limit of 150. The expanded limit applies to accounts where the poll and quiz library limit is configurable, allowing organizations to build a larger repository of reusable polls and quizzes. This enhancement gives users and admins greater flexibility to manage and scale their polling content without hitting capacity constraints. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where the Webinar Survey tab showed 0 responses despite available survey results | Web portal |
| Resolved an issue where exporting a report added a blank row in the CSV file after the 2000th entry | Web portal |
| Resolved an issue where restoring summaries from the Trash folder required users to perform the action twice | Web portal |
| Resolved an issue where account owner role information was incorrect | Web portal |
| Resolved an issue where the Summary Management page showed an error when searching older summaries | Web portal |
| Resolved an issue where cancellation emails did not follow the webinar's selected language when using the Same as recipients' default language setting | Web portal |
| Resolved an issue where editing meetings from Show all occurrences sent cancellations instead of updates | Web portal |
| Resolved an issue where the plans usage API did not return full license details for the main account | Web portal |
| Resolved an issue where a Simulive webinar restarted automatically after the host ended the session | Web portal |
| Resolved an issue where recordings were not properly linked and ingested due to missing tracking field association with the meeting ID | Web portal |
| Resolved an issue where the Past Meeting Participants API returned a User does not exist error for valid requests | Web portal |
Note: The Mask personal data from reports and dashboard feature has been pulled from release due to issues with deployment and will be available in another upcoming release.
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Zoom Dashboard: Enhancements to AI Companion dashboard for ROI tracking | Account owners and admins with dashboard access can access enhanced AI Companion dashboard features designed to track return on investment and usage analytics to help understand an estimated time saving by using Zoom AI Companion meeting summaries across the organization. The dashboard is available under Zoom Dashboard > AI Companion tab > ROI tab. The ROI dashboard comes with calculation settings where time-saving values and parameters can be edited. The dashboard shows the following data:
The ROI productivity metrics displayed in the dashboard are estimates only, calculated based on available account data and the current calculation settings. The calculations can use either the default values based on research-based benchmarks or custom configured values. These estimates do not guarantee actual time or cost savings. Actual results may vary significantly depending on the organization's implementation, user adoption, and specific use cases. | Web portal |
| New or enhanced feature | Updated Zoom Rooms dashboard to match device-level status | Account owners and admins can now view expanded Zoom Room statuses on the Room Management page and dashboard. The interface displays more detailed device states, including Available , Offline , In a Meeting , In a Calendar Event , Presenting , On a Call , and Under Construction . Status updates reflect real-time room conditions with consistent alignment between device-reported states and the dashboard display, providing more comprehensive room visibility to support informed management decisions. This enhancement does not impact the List Zoom Rooms Open API or the Dashboard Open API in this release. This feature must be enabled by Zoom. | Web portal |
| New or enhanced feature | Settings snapshot - Settings configuration export to CSV file | Admins can generate detailed exports of top level account settings. The settings snapshot feature is accessible through Account Management > Reports > User Activity Reports > Settings Snapshot . With this feature, admins can capture the configuration state of the account for change management, environment comparisons, auditing/compliance, and backups. The settings snapshot is particularly valuable for organizations migrating to the new groups and settings management experience to document their before and after changes. | Web portal |
| New or enhanced feature | Lock user profile attribute fields when mapped through SAML | In SAML response mapping, account owners and admins can control which user profile attributes SSO users can edit. Admins can choose to allow or prevent SSO users from editing the following attributes: Pronouns, Display Name, Location, Company, Department, Job Title, Manager, and Custom attributes. The system maintains backward compatibility by automatically migrating existing restrictions and preserving SAML data synchronization during sign-in processes. This enhancement streamlines administrative workflows while providing granular permission management across user profiles. | Web portal |
| New or enhanced feature | Create custom banner in Zoom Workplace for organizational messaging | Account owners and admins can create custom banners that display organizational announcements to users on the Zoom Workplace app Home tab. Admins can target specific user groups or the entire organization, include hyperlinks within banner content, and control display frequency with options ranging from every sign in to annually. The banners include dismiss options and follow the same methodology as custom disclaimers, with a maximum of two banners displayed simultaneously alongside service banners such as on a Zoom Phone call. When an admin creates a custom banner, users on desktop app version 7.0.0 and higher will see the custom banner. Users on versions below 7.0.0 will not see custom banners set by their admin. Note: This feature will not be immediately available, as it is dependent on the client release currently scheduled for March 24, 2026 | Windows macOS Linux |
| New or enhanced feature | Admin-configured tab ordering for Zoom Workplace desktop app | Account owners and admins can establish organization-wide default tab ordering for the Zoom Workplace desktop app navigation bar. The App tab configuration settings allow admins to specify which tabs appear on the left navigation bar versus under the More menu. Admins can choose to apply configurations to new users only or push changes to all existing users, with appropriate user notifications when overriding personal customizations. The system displays the complete set of tabs available, automatically adapting to individual user licensing and permissions. This functionality streamlines the user experience by surfacing the most business-critical Zoom features while preserving individual customization capabilities. Note: This feature will not be immediately available, as it is dependent on the client release currently scheduled for March 24, 2026 | Web portal Windows macOS Linux |
| AI Companion | |||
| New or enhanced feature | Enhancements to the onboarding workflow for AI Companion | Workplace Pro users receive an improved AI Companion onboarding experience through a redesigned widget with updated logic and user interface. The system removes previous limitations where admin-locked settings would prevent the entire widget from displaying to users. The onboarding process guides users through setting up AI Companion for hosted meetings, connecting third-party calendars when needed, and configuring summary delivery to external applications. Users retain the ability to maintain existing settings, save selections progressively, or defer setup with reminder notifications. The enhanced onboarding widget provides better accessibility and clearer guidance for optimizing AI Companion functionality across meeting workflows. Note: This feature will not be immediately available, as it is dependent on the client release currently scheduled for March 24, 2026 | Web portal Windows macOS Linux |
| Mail and Calendar features | |||
| New or enhanced feature | Admin settings panel for email and calendar feature management | Account owners and admins can control which users have access to email and calendar functionality through new Web portal settings under the Account level. The panel includes a master toggle to enable or disable users within the organization to manage email and calendar on the Zoom Workplace app, along with specific checkboxes to control access to the Zoom Mail, Zmail.com account creation, and custom domain usage for email and calendar. All settings default to disabled, allowing admins to selectively enable features based on their organization's needs. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where users were unable to lock Zoom Events waiting room settings. | Web portal |
| Resolved an issue where users with scheduling privileges could not find their own account when adding themselves as an alternative host for webinars scheduled on behalf of another user | Web portal |
| Resolved an issue where users were getting a blank page when they access Zoom Clips | Web portal |
| Resolved an issue where Calendar and Contacts integration settings displayed inconsistent presence information between the Profile page and Mail & Calendar settings | Web portal |
| Resolved an issue where Digital Signage content playlists did not display all available rooms in the floor dropdown menu, causing inconsistent room listings | Web portal |
| Resolved an issue where the Zoom Workplace Enterprise Plus licenses were not available for assignment and caused users to be incorrectly added as Basic users when assigned to Zoom Phone | Web portal |
| Resolved an issue where invoices for the main account were not displayed in the UI | Web portal |
| Resolved an issue where watermark settings were not consistently applied to recurring meetings when users were moved to watermark-enforced groups | Web portal |
| Resolved an issue where the Get Inactive Hosts API returned fewer records than the specified page size | Web portal |
| Resolved an issue where a virtual user remained in the account and could not be deleted | Web portal |
| Resolved an issue where alternative hosts received meeting summary emails despite the setting being disabled by the host | Web portal |
| Resolved an issue where Office 365 scheduled meetings did not appear in the Upcoming Meetings tab | Web portal |
| Resolved an issue where Enterprise Plus customers were incorrectly limited to creating five Zoom Clips with a maximum duration of two minutes despite having the appropriate licenses | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Granular download permissions for cloud recordings | Account owners and admins can configure cloud recording download permissions with granular controls, instead of a single global setting. They can enable downloads for Meetings, Webinars, Webinars Plus, Zoom Events, or all of them. | Web portal |
| AI Companion | |||
| New or enhanced feature | AI Companion consent requirements for phone participants |
Account owners and admins can configure consent requirements and customize audio notifications for AI Companion (AIC) when participants join meetings via phone or audio-only connections. The system provides separate audio prompts for AIC and recording functions, with options for users to provide full consent (Press 1), join in muted listen-only mode (Press 2), or exit the meeting (Press 3). When both AIC and recording consent are required, the system processes AIC consent first before proceeding to recording notifications. Timeout scenarios automatically place users in listen-only mode for meeting continuity while maintaining compliance standards. Note: Implementation will be done in phases, with deployment expected to complete on February 16, 2026. | Web portal |
| New or enhanced feature | Default settings for AI Companion meeting summaries | Account owners and admins can manage default settings for AI Companion meeting summaries. By default, summaries are automatically shared with meeting hosts and invitees within the same organization. Email notifications for shared summaries exclude summary text, maintaining awareness while protecting meeting content. These default settings apply to Business and Pro accounts where sharing preferences have not been modified and do not affect Enterprise accounts or users with modified configurations. | Web portal |
| General features | |||
| New or enhanced feature | Introducing Enhanced Media add on |
With the Enhanced Media add-on, customers can experience high quality media enhancements ideal for professional collaboration and production environment. In this release, the Enhanced Media add-on includes: Meetings
| Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where customers could not view external attendees' email addresses in reports | Web portal |
| Resolved an issue where the meeting participant limit displayed an incorrect number | Web portal |
| Resolved an issue where customers could not reactivate a deactivated user as they exceed the Basic account maximum host limit | Web portal |
| Resolved an issue where deleted Digital Signage content was not available in the Content Library and continued to consume storage capacity | Web portal |
| Resolved an issue where enabling the chat restriction for unauthorized devices caused Presence and meeting-related features to stop working | Web portal |
| Resolved an issue where registration reports for meetings were unavailable | Web portal |
Note: The Enhancements to the onboarding workflow for AI Companion feature has been pulled from this release and will be included in an upcoming release.
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| AI Companion | |||
| New or enhanced feature | Use My notes with AI Companion on the web | Users can access My notes in the Zoom Workplace app as a data source within AI Companion on the web, allowing users to utilize available audio transcription from in-person meetings, Zoom Meetings, and third-party meetings. AI Companion on the web can use the associated transcripts and any written notes to provide insights for users alongside other selected data sources. Note : While this feature is generally available, it may not be accessible to all users right away, as it is being rolled out gradually. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where users were unable to download the Settings Snapshot report for Zoom Rooms | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Enhancements to usage data Client Platform Page filtering and navigation | Account owners and admins can monitor client platforms across large enterprise deployments using an improved Client Platform Page interface under the Zoom Dashboard >Usage Data > Client versions. The enhanced client version filter provides hierarchical organization, allowing selection of version ranges like 5.x.x with expandable sub-versions, streamlining version analysis workflows. Pagination controls enable admins to customize page sizes and navigate through extensive user lists more effectively. The interface includes column sorting for Last Login Time and Client Version, helping administrators quickly identify and analyze client usage patterns. | Web portal |
| New or enhanced feature | Manage which Zoom apps can join as a participant in meetings and webinars in your organization | Account owners and admins can manage which Software Development Kit (SDK) applications are allowed to join their organization's meetings and webinars. A new account-level setting called Manage which Zoom apps can join as a participant in meetings and webinars in your organization provides admins with controls for SDK apps. Admins can select multiple SDK apps from the Zoom Marketplace to create a customized allow or block list. Customers who previously requested backend blocking of SDK apps will have those restrictions automatically migrated to the new feature with no change in behavior. This feature enables administrators to control unauthorized SDK apps from joining and accessing meeting content. If the feature is OFF, any SDK app may join meetings and webinars for the account. Notes:
| Web portal |
| New or enhanced feature | Improved handling of orphaned meeting archive data deletion | Account owners and admins can resolve orphaned meeting archive data issues that occur when user accounts become disabled. The archiving API has been enhanced to process deletion requests based on account matching rather than requiring active user status. Previously, when users were disabled, their associated meeting data could not be deleted through the API due to user ID validation failures. The updated deletion process for past meeting archive files and individual file records helps with comprehensive data cleanup capabilities across all account states. | Web portal |
| New or enhanced feature | Enhanced groups management for new and qualifying existing accounts | Existing accounts with 0 or 1 group are automatically updated to the new groups management experience. New accounts ( signed up after January 10, 2026 ) will also default to the new groups management experience. This update provides greater flexibility and control to manage users in multiple groups. It allows admins to create groups targeting product-specific settings rather than comprehensive settings across all products. Account owners and admins can utilize these capabilities to establish test groups for evaluating new features like AI Companion (AIC), configure groups with varying settings for specific functionalities, or create new no-settings groups for organizational purposes such as Zoom App Marketplace approvals and Workspace reservation neighborhoods. This update enables more efficient deployment of Zoom products and features across different user segments. Note : For existing accounts with 2 or more groups, this feature must be enabled by Zoom. Learn more about the new groups and settings management experience . | Web portal |
| New or enhanced feature | Compliance controls for external survey sharing and email collection | Account owners and admins can apply granular compliance controls for Zoom Surveys at the account, group, and user levels. A new Allow inviting external participants sub-setting lets admins control which users can share surveys outside the organization by removing the Anyone with the link option when the setting is disabled. The Collect email address from respondents setting now includes enhanced locking behavior that prevents users from changing anonymity options when compliance rules are enforced. If email collection is disabled and locked, existing non-anonymous surveys are automatically converted to anonymous, and future changes are restricted. These enhanced controls help organizations meet regulatory requirements while preserving survey functionality for authorized users. | Web portal |
| User features | |||
| New or enhanced feature | Survey version preservation for public link surveys | Users can update public link surveys with automatic version preservation to ensure response data integrity. When users modify survey content, including editing question text, deleting questions, or reordering the survey structure. The system creates a new survey version while retaining the original version for previously collected responses. All historical responses remain permanently associated with the specific survey version active at the time of submission, ensuring accurate data alignment. This versioning mechanism prevents data loss or response misalignment during active data collection and allows users to iteratively update surveys without impacting existing response data. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| AI Companion | |||
| New or enhanced feature | Join meetings and access post-meeting content in AI Companion Web | Users can view upcoming meetings, join them directly, and access post-meeting content such as transcripts, summaries, and recordings in AI Companion on the web. The integrated calendar displays scheduled meetings with direct join options, allowing users to join sessions and review meeting materials directly in the web interface immediately afterward. | Web portal |
| New or enhanced feature | Admin enablement control for AI Companion on the web | Account owners and admins can control AI Companion enablement on the web for their organization through a dedicated admin setting, allowing admins to enable or disable access to the web-based AI Companion interface and manage all existing AI Companion administrative controls. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where the Room Health page in the Zoom Dashboard timed out | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Enhancements to group settings management with individual setting selection for Recording and Transcripts | Account owners and admins can select individual settings for Recording & Transcripts when creating or configuring user groups. The system automatically handles setting dependencies by notifying admins when a selected setting requires another setting or product category to function properly. Admins can search for specific settings to find them faster within product categories. When selecting individual settings, admins will see all sub-sections within that product category for more granular control. Note : This feature is applicable to accounts on the new groups and settings management experience . | Web portal |
| AI Companion | |||
| New or enhanced feature | Allow AI Companion panel conversations to be archived | For accounts with Meeting Archiving and AI Companion panel enabled, account owners and admins can include AI Companion panel conversations in Zoom Workplace to be archived. Archiving includes interactions such as context (meeting/phone/channel ids), hero prompts, user queries, responses, file uploads and interaction feedback like thumbs up/down generated by internal regulated users. An archival notification disclaimer appears to inform users when their conversations are being recorded. Account owners and admins can manage this setting at the account or group levels under the AI Companion tab. | Web portal |
| New or enhanced feature | AI Companion standalone web application for task completion and knowledge search | AI Companion on the web is designed to boost productivity by offering an AI-driven, intuitive web interface that connects to your work context, providing a personalized experience by integrating with the tools you already use. AI Companion on the web is accessible through supported browsers at https://ai.zoom.us and key features include:
| Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where removing an external admin from a custom role sent email notifications to unintended view-only admins | Web portal |
| Resolved an issue where the meeting registration link returned a "Page not found" error after a meeting was deleted and then recovered | Web portal |
| Resolved an issue where the new dashboard view showed live meetings for the entire account instead of only the selected user group | Web portal |
| Resolved an issue where the Zoom Dashboard did not populate the Meeting ID and Date of Meeting fields | Web portal |
| Resolved an issue where the Zoom AI Companion Voice Recorder setting was missing from account settings and only appeared under user settings | Web portal |
| Resolved an issue where customers were unable to view the BAA agreement in the Web portal. | Web portal |
| Resolved an issue where participants were disconnected when joining Simulive webinars via dial-in numbers despite all audio options being enabled at user and account levels | Web portal |
| Resolved an issue where the Restrict users from using selected features on unauthorized devices setting for Team Chat was not functioning as intended | Web portal |
| Resolved an issue where edits to Waiting Room options for a single occurrence of a recurring meeting were not saved | Web portal |
| Resolved an issue where users were unable to remove the Last Name field requirement on Zoom meeting registration questions | Web portal |
| Resolved an issue where Zoom meeting invites continued to appear in English despite being configured to Japanese | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Updated terminology and messaging for custom AI Companion notices | Account owners and admins will see new text strings and terminology across the custom AI Companion notice feature. The web portal administrative interface now displays Show a custom message when turning on AI Companion instead of disclaimer-focused language, with corresponding updates to configuration options and hyperlink text. The custom notice feature is otherwise unchanged. | Web portal |
| New or enhanced feature | Support subdomains for cloud recordings | Account owners and admins can configure subdomain-based access for cloud recordings to enable organizations to route cloud recording traffic through security infrastructure like Zscaler while maintaining performance. This subdomain support works alongside existing IP Address Access Control settings for comprehensive network security management. | Web portal |
| New or enhanced feature | Enhancements to group settings management with individual setting selection for Webinars | Account owners and admins can select individual settings for Webinars when creating or configuring user groups. The system automatically handles setting dependencies by notifying admins when a selected setting requires another setting or product category to function properly. Admins can search for specific settings to find them faster within product categories. When selecting individual settings, admins will see all sub-sections within that product category for more granular control. Note: This feature is applicable to accounts on the new groups and settings management experience. | Web portal |
| AI Companion | |||
| New or enhanced feature | Next steps only template option for AI Companion meeting summaries | Meeting hosts can generate AI Companion meeting summaries that include only the Next Steps section by selecting the Next Steps template. This template omits the overview and discussion sections while keeping the existing formatting for action items. Hosts can choose the template before creating a summary or apply it after generating a full summary in any location where summaries are available. | Web portal |
| New or enhanced feature | Manage meeting summary permissions for scheduling delegates | Users can allow their scheduling delegates to manage AI Companion meeting summaries for all meetings on their calendar, meetings scheduled by the delegate or any meetings scheduled by any delegate. Delegates can view, edit, and share summaries on behalf of the delegator. This feature must be enabled by Zoom. | Web portal |
| New or enhanced feature | Manage AI Companion access for external meeting participants | Account owners and admins can configure AI Companion restrictions based on meeting participant composition. Admins can set account-level rules that disable AI Companion when external users join, with notifications informing participants when the feature is unavailable. Hosts can allow or restrict participant requests for AI Companion through meeting controls, and admins can specify which user groups or domains are permitted to request AI Companion during meetings. | Web portal |
| New or enhanced feature | Configure meeting summary access for all participants | Account owners and admins can configure meeting summary sharing settings to include all participants, even if they were not originally invited or are attending an instant meeting. When selecting organization-based sharing options such as Invitees in org or All invitees in and out of org, admins can enable an additional option to include participants outside the original invite list. | Web portal |
| User features | |||
| New or enhanced feature | Unsubscribe option for cloud recording storage email alerts | Account owners and admins can unsubscribe from daily cloud recording storage usage email alerts through an unsubscribe option included in each notification. The email alerts notify users when cloud recording storage reaches 80% of the subscribed storage limit and trigger daily when usage reaches 95%. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where external participants added through an external calendar were removed from the invitee list | Web portal |
| Resolved an issue where meeting registrants received unexpected email notifications | Web portal |
| Resolved an issue where changes to the Allow users to post to Gallery setting in Account Settings > Docs tab did not save | Web portal |
| Resolved an issue assigning remaining Zoom Workplace licenses | Web portal |
| Resolved an issue in Zoom Rooms Digital Signage API where the Description (Bypass Customer Data Detection Automations) field was lost when the issue type was changed | Web portal |
| Resolved an issue where AIC Disclaimer notifications did not display bullets and numbers correctly | Web portal |
| Resolved an issue where the Audio Conferencing report export did not include the Rate and Total columns | Web portal |
| Resolved an issue where updated meeting topics were not reflected in the scheduled meetings list on the web portal | Web portal |
| Resolved an issue where searching Hebrew words in audio transcripts on cloud recordings returned no results | Web portal |
| Resolved an issue where scheduling privileges displayed a user's phone number instead of their name or email address | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where users received a sync error pop-up when clicking the Settings button in the Outlook Add-in. | Web portal |
| Resolved an issue where some recordings were missing from archived meetings | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| AI Companion | |||
| New or enhanced feature | Manage AI meeting summary notifications and sharing settings independently | Account owners and admins can configure AI meeting summary email notifications and sharing permissions independently through account management settings. Admins can enable or disable sharing options such as sharing with all users or with users outside the organization at the account or group level. When sharing restrictions are active, the share button is disabled and includes tooltips explaining the restriction. | Web portal |
| Admin features | |||
| New or enhanced feature | Enhancements to feature request dashboard for license management | Users can request product licenses(ZP power pack) directly from the Zoom Workplace app when they see an advertisement, with requests automatically routed to account admins based on whether license assignment or procurement is needed. Account owners and admins gain access to a comprehensive dashboard that consolidates all user requests across three categories: feature access, license assignment, and license purchase requests. The dashboard provides real-time visibility into current subscription plans and available license counts, enabling admins to assign licenses immediately or reject multiple requests simultaneously with bulk actions. When additional licenses are required, the system opens appropriate purchase flows based on account type, including online purchasing for standard plans or automatic notifications to account executives for enterprise accounts. Admins receive email notifications for new requests and can track request history across all categories. This solution addresses the gap in license request visibility and provides actionable tools to accelerate feature adoption. | Web portal |
| Host features | |||
| New or enhanced feature | Add weights to survey questions | Hosts can now assign internal weights to single-choice and multi-choice survey options while keeping scoring scales hidden from respondents. These weights remain invisible to customers but allow hosts to capture meaningful scoring data in the background. This enhancement eliminates the need for manual calculations when determining agent scores from survey responses and is particularly useful for collecting customer satisfaction feedback. | Web portal |
| User features | |||
| New or enhanced feature | Support for internal survey names | Survey owners can now assign internal names to surveys, making it easier to distinguish between different versions that share the same customer-facing title. These internal identifiers are visible only to internal users and are not displayed to end users. When multiple survey versions exist under the same title, the internal name helps users quickly identify and manage the correct version, streamlining survey version management. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where features could not be turned off in Feature Release Controls | Web portal |
| Resolved an issue where the Manage Default Risk Signal Criteria page became unresponsive when configuring deal stage filters in Zoom Revenue Accelerator | Web portal |
| Resolved an issue where full-width characters overlapped in the webinar registration form's topic field when using Edge and Chrome | Web portal |
| Resolved an issue where the Send me a Preview Email option for webinar did not send emails. | Web portal |
| Resolved an issue where changes to the Default encryption type settings were not saved | Web portal |
| Resolved an issue where users could not reactivate canceled accounts | Web portal |
| Resolved an issue where the alternative host email invitation displayed the wrong name | Web portal |
| Resolved an issue where users joining a webinar from a mobile device without logging in showed incorrect or inconsistent information on the dashboard | Web portal |
| Resolved an issue where the Zoom Phone Outlook Add-in called the wrong number | Web portal |
| Resolved an issue where instant meetings did not apply domain restrictions | Web portal |
| Resolved an issue where turning off AI Companion during a meeting deleted meeting assets, preventing the meeting summary from being generated even if AI Companion was re-enabled | Web portal |
| Resolved an issue where the Meetings count was higher than Join Meeting Time in the Live Meetings dashboard | Web portal |
| Resolved an issue where deactivating a user did not remove their Zoom Phone license | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolve an issue where Email is not supported as a parameter in the User Assistant API endpoint | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where the User Assistants API endpoints rejected duplicated user's email address parameter and failed to return a clear error when the format was invalid | Web portal |
| Resolved an issue where the PATCH /webinars/{webinarId} endpoint did not properly update the is_simulive parameter despite returning a 204 success response | Web portal |
| Resolved an issue where locking the Default Encryption Type in account settings did not save changes and reverted after a page refresh | Web portal |
| Resolved an issue where purchasing CRC licenses online removed existing Meetings licenses from the account | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | Removed functionality for live streaming on Workplace from Meta | Due to Meta's recent announcement about the closure of Workplace from Meta, Zoom customers can no longer live stream Zoom meetings or webinars on Workplace from Meta. As an alternative, it is recommended to live stream a meeting or webinar to a custom platform, such as Workvivo. Learn more about enabling and setting up custom live streaming on your Zoom account or setting up a custom live stream to Workvivo. | Web portal Windows macOS |
| Admin features | |||
| New or enhanced feature | Enhancements to group settings management with individual setting selection for AI Companion | Account owners and admins can select individual settings within AI Companion when creating or configuring user groups. The system automatically handles setting dependencies by notifying admins when a selected setting requires another setting or product category to function properly. Admins can search for specific settings to find them faster within product categories. When selecting individual settings, admins will see all sub-sections within that product category for more granular control. Note: This feature is applicable to accounts on the new groups and settings management experience. | Web portal |
| New or enhanced feature | Extend cloud recording reporting data to 12 months | Account owners and admins can access cloud recording reporting data for up to 12 months, extended from the previous 6-month limit. The report is available under Account Management > Reports > Cloud Recording. | Web portal |
| User features | |||
| New or enhanced feature | Expanded language support for automated captions |
Automated captioning support is expanding to include the following languages and regional dialects: Afrikaans, Arabic (Gulf), Bengali, Catalan, Croatian, Galician, German (Switzerland), Greek, Latvian, Norwegian, Serbian, Slovak, Somali, and Zulu. These languages are enabled by default, but admins can control the availability of the languages through the Automated captions setting within the web portal. Note: The following locales were rolled back due to backend issues: English (Australian), English (India), English (Ireland), English (New Zealand), English (Scot), English (South Africa), English (United Kingdom), English (Welsh), Spanish (Mexico). | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where users could not access recordings after being moved to a new group because the group.member_added webhook event did not trigger | Web portal |
| Resolved an issue where alternative hosts could not consistently create or edit polls before a webinar despite the host enabling the setting | Web portal |
| Resolved an issue where admins could not access the Overview tab because it was missing from the Zoom Workplace Dashboard | Web portal |
| Resolved an issue where the EWS URL, configured at the account or group level, was not automatically populated in the user profile | Web portal |
| Resolved an issue where the Zoom min CPU usage incorrectly displayed 100% in QoS reports for some participants | Web portal |
| Resolved an issue where hosts did not receive email notifications for meeting registrations even when the Send an email to host setting was enabled | Web portal |
Note: The Support for internal survey names feature has been pulled from this release and will be included in an upcoming release.
| Description | Platforms |
|---|---|
| Resolved an issue where users could not access recordings after being moved to another group via SSO mapping | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Zoom Dashboard: Enhancements to join time performance monitoring | In addition to tracking and monitoring participant join times, account owners and admins can configure threshold alerts for meeting join times and monitor performance across various time intervals including hourly, daily, weekly, and monthly reports. Administrators can configure alert rules to receive email alerts when join times exceed certain thresholds (e.g., more than 15 seconds) and when a significant portion of participants (e.g., 50% or more) experience extended join times within a configured time window. | Web portal |
| New or enhanced feature | Enhancements to group settings management with individual setting selection | Account owners and admins can select individual settings within Zoom Meetings and Audio Conferencing when creating or configuring user groups. The system automatically handles setting dependencies by notifying admins when a selected setting requires another setting or product category to function properly. Admins can search for specific settings to find them faster within product categories. When selecting individual settings, admins will see all sub-sections within that product category for more granular control. Note : This feature is applicable to accounts on the new groups and settings management experience . | Web portal |
| New or enhanced feature | Enhancements to Meeting and webinar history by hosts report with meeting/webinar and license type filters | Account owners and admins can filter the Meeting and webinar history > By hosts report to separate meetings from webinars. Additionally, they can distinguish between paid and basic licenses. | Web portal |
| AI Companion | |||
| New or enhanced feature | Unified knowledge library experience | Account owners and admins for accounts with licenses for Custom AI Companion and Zoom Virtual Agent and/or Zoom Expert Assist can access a unified knowledge library experience, where they can create and manage all knowledge bases in their account. The unified interface provides admins with a consistent, streamlined creation and management flow of their knowledge bases. Admins can also manage account-level settings for knowledge libraries, such as languages and integration-specific settings for each knowledge base type. | Web portal |
| New or enhanced feature | Enhancements to debugging interface with agent chain of thought (CoT) summaries | Agent developers can access a summary of the agent's chain of thought (CoT) reasoning in the debugging panel, allowing developers to quickly understand the agent's decision-making process. The system automatically generates a 2-3 sentence overview that captures the key points of the agent's output. Additionally, developers can view a step-by-step summary of each step the agent took during the decision-making process, allowing agent behavior to be analyzed at different levels of detail. Agent developers and admins can leverage this tool to help them debug the agent more effectively before deploying to end users. | Windows macOS Linux |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where the report date range reset when navigating back to the previous page, causing admins to lose their selected data | Web portal |
| Resolved an issue where an error message appeared under calendar/contact integration stating Unable to find your account on the designated Exchange server . | Web portal |
| Resolved an issue where a user's display name synced via SSO from AD appeared inaccurately in the web portal. | Web portal |
| Resolved an issue where 3rd party survey URLs provided via the survey API were converted to lowercase instead of retaining their case sensitivity | Web portal |
| Resolved an issue where the Zoom Rooms Customer Satisfaction Trend report in the dashboard could not display more than 10,001 rows | Web portal |
| Resolved an issue where jitter values were not displayed for all participants in the Live Meetings > Audio tab | Web portal |
| Resolved an issue where licenses assigned to a sub-account were not displayed correctly in the sub-account view | Web portal |
| Resolved an issue where account owners received a No Permission error when generating webinar reports, including Poll, Survey, Q&A, Attendee, and Performance reports | Web portal |
| Resolved an issue where password expiry notification emails were sent in a mix of English and Spanish | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| AI Companion features | |||
| New or enhanced feature | Identify message context for third-party apps and agents | Users can clearly identify which third-party app they are currently interacting with through a new visual context system. After initiating an interaction through the "+" or "/" menu, a context chip appears next to the message input area to indicate the active integration. Users can remove the context chip or replace it with a different app selection. The context chip automatically updates when users switch to a different app integration. Multiple active context chips are not currently supported. | Windows macOS Linux |
| New or enhanced feature | Create knowledge collections using web sync sources in AI Studio | Account owners and admins can create knowledge collections in AI Studio using web sync sources. Admins can configure content to sync by providing a sitemap, uploading a list of URLs, or setting rules to crawl site links dynamically. The configuration process follows a clear workflow for naming sources, defining URLs, and setting crawl parameters. | Web portal |
| New or enhanced feature | Cloud storage permission controls with AI Studio and AI Companion | Account owners and admins can enable seamless file synchronization between AI Studio, Custom AI Companion, and multiple cloud storage platforms while maintaining permission controls. The integration supports Google Drive and Microsoft OneDrive as third-party storage options. Users can only view and access content that aligns with their assigned permissions, which automatically sync across the connected platforms. The feature includes operational flag controls for staged deployment across different environments. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where custom questions in webinar templates reverted to Short Text after saving, even when set to Single Choice | Web portal |
| Resolved an issue where numbered and bulleted lists in the sign-in disclaimer were not displaying in the preview or to users | Web portal |
| Resolved an issue where users received an Invalid meeting ID error when clicking the registration link | Web portal |
| Resolved an issue where downloading physical_files from the Meeting Archiving API returned an HTTP 404 error for files sent in in-meeting chat | Web portal |
| Resolved an issue where live stream disclaimers reappeared after disabling other meeting disclaimers | Web portal |
| Resolved an issue where users with a custom Admin-Limited role could not update a user's login email address when proxied into another sub-account | Web portal |
| Resolved an issue where recovered meetings were not displayed in the Upcoming Meetings list on the web portal | Web portal |
| Resolved an issue where account ownership was transferred to a member without the previous owner's consent | Web portal |
| Resolved an issue where exporting Q&A, Attendee, and Performance reports resulted in an Unknown Error | Web portal |
| Resolved an issue where changing the items per page in External Account Management did not update the displayed results | Web portal |
| Resolved an issue where the product link under feature release controls for the Show Zoom Windows During Screenshare feature directed users to an error page | Web portal |
| Resolved an issue where updating the IP Address Access Control list under User Group settings prompted a System Error, please try again message | Web portal |
| Resolved an issue where users were signed out with a Login failed message after joining a new account that did not support their previous login method | Web portal |
Note: The Enhancement to animated reactions for account-wide control was removed from the release.
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| General features | |||
| New or enhanced feature | Onboarding workflow: Admin control | Account owners and admins can enable or disable Show educational onboarding assistant for new features in the Zoom web portal. When enabled, users will periodically see pop ups showing them how to set up new features in the Zoom Workplace app, such as the onboarding workflow for AI Companion. Eligible accounts can manage this setting through Feature Release Controls. | Web portal Windows macOS Linux |
| Description | Platforms |
|---|---|
| Resolved an issue where users were unable to upload a logo in the Phone Branding template | Web portal |
| Resolved an issue where the Group By filter in the Zoom Dashboard did not work correctly when searching for individual users | Web portal |
| Resolved an issue where users encountered a 404 error after completing the Microsoft 365 login while setting up Nested App Authentication (NAA) | Web portal |
| Resolved an issue where users received a message that the meeting does not exist when generating a usage report for a past meeting | Web portal |
| Resolved an issue where the Webinar Branding tab kept refreshing and redirected users back to the Details tab, preventing them from making changes | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Zoom Dashboard: Add connection information for video and screen share | The Zoom Dashboard has been enhanced to display media connection information for video and screen share including connection types and remote MMR information. The connection information is also available in relevant APIs and exports, with separate columns for audio, video, and screen share connection types. | Web portal |
| New or enhanced feature | Automated captions on device: Admin control | Account owners and admins can allow users on their account to access automated captions generated on eligible devices, which will allow users to still receive reliable captions in meetings with lower internet connectivity. In the Zoom web portal, a new setting Automated captions on device is available and enabled by default if Automated captions is enabled. Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for June 30, 2025. | Web portal |
| Changed feature | Enabling Automated captions for remaining paid customers | To help break down communication barriers and support a more accessible experience for Zoom users, Zoom will be enabling the Automated captions setting in the Zoom web portal to remaining paid customer accounts over the next few weeks. This change will expand access for meeting participants to enable captions as needed. Note: While this feature is available to all Zoom customers, the settings for customers on free accounts will not be impacted. All customers can manage this setting in their Zoom web portal settings. | Web portal |
| Changed feature | Bi-directional Zoom and Microsoft presence synchronization | Account owners and admins can allow users within their account to synchronize their Zoom and Microsoft presence. They can authorize the integration on behalf of users within their account or let users consent to calendar integration by themselves. Previously, users were only able to have their Zoom presence reflected in Microsoft 365. | Web portal |
| New or enhanced feature | Enhancements to auto-delete exemptions for cloud recordings | Account owners and admins can enable users to exempt specific cloud recordings from automatic deletion, even when the auto-delete setting is locked. When the Allow user the ability to disable auto-delete for individual recordings setting is enabled, this setting overrides the locked auto-delete feature, allowing users to preserve specific recordings that require longer retention periods. Admins can configure the Allow user the ability to disable auto-delete for individual recordings setting at the account and group level, under the Recording & Transcript tab > Data Retention section. | Web portal |
| Changed feature | Concurrent device sign-in settings with device type limits |
Account owners and admins can configure the number of concurrent device sign-ins through the Zoom web portal under Advanced Security settings. The default limit is two devices per device type, allowing new users to stay signed in across multiple computers, tablets, and phones simultaneously. Notes:
| Web portal Windows macOS Linux iOS iOS (Intune) Android Android (Intune) |
| New or enhanced feature | Customer Managed Key encryption expanded to data associated with Custom AI Companion | Account owners and admins can leverage Customer Managed Key (CMK) encryption across additional types of Zoom-managed data assets once they use Custom AI Companion. This may include meeting summary templates, custom avatars, custom dictionaries, and uploaded files in knowledge collections. It also extends to assets originating from Microsoft Teams and Google Meet sessions that are accessed through Zoom. CMK encryption is designed to encrypt sensitive content using organization-controlled keys. Admins can select such assets through their existing CMK admin settings. Note: This feature will not be immediately available, as it is dependent on the client release currently scheduled for June 17, 2025. | Web portal Windows macOS Linux |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue regarding the Group by filter in Zoom Dashboard not working properly when searching for individual users | Web portal |
| Resolved an issue with registration reports showing a "Meeting not exist" error message | Web portal |
| Resolved an issue in admin activity logs where changing the setting Delete deactivated users after a specified number of days did not specify what the actual change was | Web portal |
Note: The Ability to automatically change presence status to Away based on screen lock or screen saver feature has been pulled from release due to issues with deployment and will be available in another upcoming release.
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Profanity filter multi-lingual support | Profanity filter is supporting multiple languages and optional word inflection. Filter will occur before rendering in a language, on the basis of the account specified filtered word list in the target language. A filtered word in the source language will not necessarily be filtered; it will first be translated, then filtered on the basis of the target language filter. Profanity filter applies to all Zoom products utilizing transcription services, including Meetings, Webinars, Smart Summaries, and Recordings. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where a 20k webinar license was not provisioned correctly, preventing the customer from assigning it for their scheduled webinar | Web portal |
| Resolved an issue where the live meeting dashboard displayed no data for some customers | Web portal |
| Resolved an issue where users received a System error please try again later (403) message when attempting to import recurring Zoom meetings into Google Calendar after an email address change | Web portal |
| Resolved an issue where the ICS file for a scheduled monthly Zoom meeting generated an Invalid meeting ID (3,001) error despite the meeting being valid | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Zoom Dashboard: Ability to track and monitor participant join times | Account owners and admins can track and monitor participant join times across all Zoom meetings in the Zoom dashboard. The system displays real-time join time metrics with filtering capabilities by meeting, region, and time period. Admins can configure custom thresholds for acceptable join times and can use that to filter the dashboard. It also reflects a heat map of join meetings times which is color coded based on these configured ranges. This feature enables quick identification and resolution of meeting join performance issues across the organization. | Web portal |
| New or enhanced feature | View Customer Managed Key (CMK) search enablement status | Account owners and admins can view the enablement status of Customer Managed Key search feature after enabling the feature. When admins enable the search feature using the configuration switch, the system initiates an offline process that typically completes during the following weekend maintenance window. A hover tooltip displays the current status throughout the enablement process, and error notifications persist for up to 30 days if issues occur. This enhancement provides admins with clear visibility into the feature's activation progress and any potential issues that need attention. | Web portal |
| New or enhanced feature | Mail & Calendar and Scheduler metrics in Zoom Workplace Dashboard | The Zoom Workplace Dashboard gives account owners and admins a comprehensive view of how their organization uses Zoom Workplace. In the upcoming release, account owners and admins can access expanded workplace portfolio data including Mail & Calendar and Scheduler metrics in the workplace dashboard. The adoption summary section displays monthly active user trending data that can be filtered by departments. The workplace adoption funnel now shows breakdowns for Mail, Calendar, and Scheduler active versus total seats, as well as active meeting users by license type. Updated tooltips provide clear metric definitions throughout the dashboard. These enhancements provide admins with comprehensive workplace product usage insights for better decision-making. | Web portal |
| New or enhanced feature | Enhancement to Zoom Dashboard - support AI Companion 2.0 adoption and feedback metrics | Account owners and admins can access comprehensive insights into AI Companion usage, adoption, and feedback metrics across their organization. The Zoom dashboard displays enablement statistics, active user counts, and assisted actions across different AI Companion features including meeting summaries, meeting questions, and the new AI Companion panel in Zoom Workplace. Admins can filter data by departments and groups, view trending data over customizable time periods, and identify power users through leaderboard views. The dashboard includes user feedback and supports data export in CSV format. | Web portal |
| User features | |||
| New or enhanced feature | Ability to access Zoom Mail using a browser - https://zmail.zoom.us/ | Users can access their Zoom Mail directly through any web browser by visiting https://zmail.zoom.us. The web interface provides full email functionality, including composing new messages, replying to emails, and managing attachments. Additionally, users can:
| Web portal |
| New or enhanced feature | Word Cloud support for Poll and Survey results | Users can view poll and survey results in a Word Cloud format, enhancing their ability to interpret long and short answer responses. This new visualization complements the existing bar chart view and helps users quickly identify common themes and frequently used terms in open-ended feedback. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where a subset of users encountered a calendar authorization loop during the EWS to Graph API migration | Web portal |
| Resolved an issue where users encountered the error The mailbox is either inactive, soft-deleted, or is hosted on-premise when using account-level permissions | Web portal |
| Resolved an issue where revoking a Zoom Outlook Add-in session from the Zoom Web admin did not properly sign the user out, allowing the session to continue functioning | Web portal |
| Resolved an issue where meeting summaries accessed through Meetings > Attachment did not consistently follow the IP Address Access Control settings applied in AI Companion | Web portal |
| Resolved an issue where users were unable to update their payment information due to a persistent pending payment error in the UI | Web portal |
| Resolved an issue where editing a Personal Meeting ID with Waiting Room enabled would automatically enable a passcode, even when Join Before Host was turned off | Web portal |
| Resolved an issue where the display and behavior of upcoming meetings appeared inconsistent in the user interface | Web portal |
| Resolved an issue where the Meeting tab was changed to Calendar without prior notice, due to an automatic release of the Merge Meetings and Calendar Tabs setting following a release track transition | Web portal |
| Resolved an issue where the generated registration report displayed only one registrant despite the web UI showing 24 registrants | Web portal |
| Resolved an issue where webinar participant data in reports did not match the dashboard metrics | Web portal |
| Resolved an issue where AI Companion Meeting Summary and In-Meeting Ask Questions features did not return relevant responses due to incomplete meeting context | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where webinars could not be scheduled and remained stuck during the scheduling process | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | Merging floating video reactions setting with Meetings reactions | To simplify the meeting reaction settings, the Allow participants to use floating video reactions sub-setting in the Web Portal has been removed. The floating video reaction feature is still available and is controlled by the Meeting reactions setting. If Meeting reactions is enabled for the account, participants will have access to floating video reactions under the React menu in the Zoom Workplace app meeting toolbar during a meeting. | Web portal |
| Changed feature | Customer Managed Key (CMK) admin page localization | Account owners and admins can access the admin page in multiple languages, including English, German, Japanese, French, Spanish, Chinese (Traditional & Simplified), Portuguese, Italian, Dutch, and Korean. The localization support extends to all dynamic web page elements such as drop-down menus and interactive components. Admins can navigate and manage settings in their preferred language, maintaining consistency throughout the interface | Web portal |
| Admin features | |||
| New or enhanced feature | Cross-account Data Loss Prevention (DLP) scanning for chat and file sharing | Account owners and admins can extend their organization's Data Loss Prevention (DLP) policies to external communications. When enabled, users' messages and file uploads are scanned according to their organization's DLP policies, even when joining meetings or chats hosted by other accounts. The system displays appropriate notifications about archival and DLP status, including restrictions when external hosts don't allow DLP scanning. Users maintain the ability to edit or delete their messages when both host and external accounts have DLP integration enabled. Host organizations can control external DLP scanning through web configuration settings, with options to disable chat functionality for participants whose organizations require DLP scanning. This setting is accessible in the Account Settings , then Meetings tab, under the In Meeting (Advanced) section. This feature must be enabled by Zoom. | Web portal |
| User features | |||
| New or enhanced feature | Unsubscribe feature in Zoom Webinar emails | Participants can unsubscribe from receiving Zoom Webinar emails through a single-click unsubscribe link at the bottom of each webinar email, which directs them to a confirmation page to complete the process. The unsubscribe action applies specifically to webinar communications from that Zoom account and its sub-accounts, without affecting other Zoom marketing communications. Participants can re-subscribe by registering through a Zoom-owned webinar form in the future. | Web portal |
| AI Companion | |||
| New or enhanced feature | Introducing Custom AI Companion | With the Custom AI Companion add-on, customers can include information from their data sources, including third-party applications, using Zoom AI Studio for expanded knowledge to help drive decisions, actions, and complete tasks. In this release, Custom AI Companion will include:
| Web portal |
| New or enhanced feature | AI Companion panel availability for customer-managed encryption key users | Account owners, admins, and users with Customer Managed Key (CMK) can enable or disable the AI Companion panel in Zoom Workplace settings from the Web portal. If enabled, Customer Managed Key (CMK) users will see an AI Companion diamond button in the Zoom Workplace app. Clicking it opens a right-side panel where they can ask questions and receive tailored responses sourced from different data sources and contexts available to them. This setting is available at the account, group, and user levels. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where the AI Companion meeting summary email showed the wrong date due to using GMT instead of the user's set timezone | Web portal |
| Resolved an issue where the German error message was mistranslated and unclear | Web portal |
| Resolved an issue where Zoom meeting links with embedded passcodes did not open correctly | Web portal |
| Resolved an issue where the Whiteboard dashboard did not show current month activity. | Web portal |
| Resolved an issue where the Presence setting under Calendar and Integrations still appeared for users, even when disabled at the group level | Web portal |
| Resolved an issue where the granular scope for workspace:read:admin was unavailable for selection in new apps, causing scope mismatch errors | Web portal |
| Resolved an issue where users were unable to log in after changing their email address | Web portal |
| Resolved an issue where recurring meetings with no fixed time appeared duplicated in the host's upcoming meetings list | Web portal |
| Resolved an issue where exporting a survey reports generated a corrupted file | Web portal |
| Resolved an issue where some setting changes did not trigger the account.settings_updated webhook | Web portal |
| Resolved an issue where cloning a group did not copy all settings to the new group | Web portal |
| Resolved an issue where sorting by Join Time and Leave Time did not work for correctly meetings and webinars | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| AI Companion | |||
| New or enhanced feature | Voice Recorder with AI Companion: Admin control |
Users can use AI Companion to capture in-person conversations with the Zoom mobile app. They can start voice recordings directly from the app, including for scheduled calendar events. Users can access the summary, recording and transcript, and tag speakers from the calendar card of the Zoom Workplace app both on mobile and desktop. Account owners and admins can manage this feature in the Web Portal using the Voice Recorder with AIC setting under the AI Companion tab then Recording. This setting is available at the account, group, and user levels. Notes:
| Web portal |
| New or enhanced feature | Enhancements to custom notice controls for Zoom AI Companion recording consent | Account owners and admins can configure custom notices that require participant consent before their audio or video can be recorded for use with Zoom AI Companion. The notice appears as a modal with options to accept or leave the meeting, remaining visible for 90 seconds. Participants who consent have their microphone and camera unlocked but remain muted, while those who don't consent or take no action remains in-meeting with mic and camera off. Hosts are not required to consent as they are conducting the meeting and control AI Companion behavior in-meeting. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where the Continue to Payment button remained disabled during webinar registration, even after all required fields were completed | Web portal |
| Resolved an issue where the survey file was corrupted when users attempted to export an item | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | Transcription profanity filter for AI generated content | The transcription profanity filter has been enhanced to allow profanity filtering for both user-generated and AI-generated content in transcriptions, translations, and other text outputs. Account owners and admins maintain control over filtering settings by importing third-party word lists or defining custom words to filter by language. Admins can choose to enable grammatical inflection support for available languages which allows the profanity filter to identify different variations of the listed words, including conjugations and tenses. The filtering mechanism processes content in real-time without impacting system performance, helping organizations maintain professional communication standards across all text outputs. This filter applies to all Zoom products utilizing transcription services, including for captions, recordings and AI Companion. | Web portal |
| Admin features | |||
| New or enhanced feature | Introducing the Zoom Workplace Dashboard | The Zoom Workplace Dashboard gives account owners and admins a comprehensive view of how their organization uses Zoom Workplace. The Dashboard allows them to:
| Web portal |
| New or enhanced feature | Enhancements to feature access request dashboard for disabled features | Account owners and admins can access a centralized dashboard in the admin portal to manage all feature access requests. When users attempt to access features that are visible but disabled, the system automatically generates access requests for admin review. Admins can view, approve, or deny these requests directly from the dashboard instead of managing them through email notifications. | Web portal |
| New or enhanced feature | Ability to create groups by cloning existing settings | To reduce manual configuration and improve group management efficiency when creating new groups, account owners and admins can clone or duplicate an existing group. Once created, they can add members and modify settings as needed. | Web portal |
| User features | |||
| New or enhanced feature | Zoom web portal settings for webinar with RTMP livestreams | Users can access Real-Time Messaging Protocol (RTMP) configuration options in the live streaming tab within webinar settings, matching the functionality available in Zoom Sessions and Zoom Events portals. The displayed information includes the session-specific stream key and both primary and secondary stream URLs. | Web portal |
| New or enhanced feature | Limit survey link access to account users | Survey creators can restrict access to their surveys to users within their Zoom account. When accessing a restricted survey, participants must authenticate using their Zoom login credentials to verify they belong to the same account as the survey creator. Users attempting to access the survey from outside the organization receive a customizable access denied message. This feature helps organizations maintain data privacy and ensure survey responses come from authorized participants. | Web portal |
| New or enhanced feature | Enhancements to speaker view positioning with wallpaper | Users can experience improved video tile positioning when using speaker view with webinar wallpapers. The active speaker video tile is centered in the Zoom app for all views, including recordings and livestream content. This enhancement applies to single speaker views and does not affect layouts with multiple video tiles. | Web portal |
| Changed feature | Enhancements to detailed crash dumps collection: Admin control | When the Zoom Workplace app crashes, it can generate crash dumps that provide valuable information that can help with troubleshooting. Enabling the Detailed Crash Dumps (Windows) setting allows more detailed crash dumps information to be generated. The dumps are not automatically shared or uploaded to Zoom and will only be shared with Zoom when you send a problem report and logs to Zoom Support . This setting is available at the Account, Groups, and User level. | Windows |
| New or enhanced feature | Enhancements to custom emoji reactions in webinars | Hosts can enable custom emoji reactions in webinars, allowing hosts to use their organization's custom emojis during webinar sessions. When enabled, attendees and external panelists can view and use the host account's custom emojis in the emoji picker. The custom emojis appear in the floating reaction view during the webinar and are tracked in the webinar reactions report using their designated names. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where users could access all meeting and webinar reports for a host that they have scheduling privileges for even without required permissions | Web portal |
| Resolved an issue where the percentage of participants taking a poll did not match actual responses, causing discrepancies in attendee counts and poll results | Web portal |
| Resolved an issue where the "status" field in the Get Meeting Poll API response returned an empty string. | Web portal |
| Resolved an issue where the meeting dashboard and webhook displayed Unknown Reason as the leave reason for participants | Web portal |
| Resolved an issue where the Zoom AI Companion API returned an incorrect timestamp for summary start and end times in some entries | Web portal |
| Resolved an issue where Teams and Google meeting minutes were interchanged when exporting the dashboard data to a CSV file | Web portal |
| Resolved an issue where the Devices by Meeting/Webinars graph in the dashboard did not match the exported CSV file | Web portal |
| Resolved an issue where user licenses did not automatically switch to Zoom Workplace Enterprise Premier after account migration | Web portal |
| Resolved an issue where the batch registration endpoint failed to register users who were previously added and removed as panelists | Web portal |
| Resolved an issue where AI Summary disclaimer reports were incomplete | Web portal |
| Resolved an issue where the profanity filter did not function correctly, allowing banned words to appear uncensored in meeting transcripts | Web portal |
| Resolved an issue where webinar registration confirmation emails generated an .ics file in the wrong time zone | Web portal |
| Resolved an issue where pre-registered attendees added via CSV did not receive confirmation emails for meetings | Web portal |
| Resolved an issue where users could not integrate their Office 365 calendar with the Zoom Workplace app due to an account detection error | Web portal |
| Resolved an issue where the Continue to Payment button remained disabled during webinar registration, even after all required fields were completed | Web portal |
| Resolved an issue where the Add speakers from panelists list option was visible to webinar license users but did not function, returning error code 300 upon selection | Web portal |
| Resolved an issue where users were unable to insert comments in surveys when creating a webinar or meeting | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | Enhancements to data transfer visualization in mesh graph | Users can view real-time data transfer metrics with time-based visualization in the mesh graph when accessing specific webinars or event dashboards. The graph displays data transferred in megabytes (MB) along with corresponding timestamps on the X-axis. Users can expand or scroll through the graph to analyze historical data transfer patterns. | Web portal |
| Admin features | |||
| New or enhanced feature | Enhancements to meeting and webinar participant quality monitoring | Account owners and admins will see additional network statistics and graphs for parameters such as latency, bandwidth, send rate, and socket breaks in the participant detail view for meetings and webinars. | Web portal |
| New or enhanced feature | Increased maximum poll capacity from 50 to 100 for all session types | Hosts for Zoom Meetings and Webinars can create up to 100 polls per session, increased from the previous limit of 50 polls. The expanded limit applies across all session types, allowing hosts to conduct more comprehensive polling during their events. Hosts can utilize the additional polling capacity to gather more detailed feedback, conduct extensive assessments, or increase audience engagement throughout their sessions. This enhancement enables hosts to create a more thorough polling experiences for their participants. | Web portal |
| User features | |||
| New or enhanced feature | Add clickable links to survey descriptions | Survey creators can add clickable URLs within survey descriptions. The rich text editor supports inserting, editing, and formatting hyperlinks in the description section of surveys. Survey creators can customize link text and specify target URLs to provide additional context and resources. This feature enhances survey engagement by allowing creators to reference external content and resources directly within their surveys. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where the Upcoming Meetings tab in the Web Portal incorrectly displayed meetings from the previous date | Web portal |
| Resolved an issue where enabling the Nested app authentication for Outlook add-in SSO returns an Offline error message, preventing the configuration from completing | Web portal |
| Resolved an issue where users were unable to download the participant data report | Web portal |
| Resolved an issue where webinar survey results incorrectly displayed zero responses | Web portal |
| Resolved an issue where API calls to retrieve user details returned a 404 error for users in a pending state instead of providing the expected data | Web portal |
| Resolved an issue where SAML mapping for user groups did not retain assigned divisions, causing them to be removed after user sign-in | Web portal |
| Resolved an issue where registrants added and approved using the API were reverted to pending status, preventing them from accessing the recording link despite receiving approval confirmation | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where deleted meetings were permanently removed instead of being sent to the trash | Web portal |
| Resolved an issue where users with appropriate permissions were unable to export settings snapshots for Account and Group settings, displaying Error 490 | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| User features | |||
| New or enhanced feature | Simulive webinars with automatic transition to live | If the Transition to live afterwards setting is enabled when scheduling a webinar with Simulive, the hosts can start with a pre-recorded video and automatically roll over to a live session after the recording completes. Hosts have the option to end the simulive portion early and transition to live manually. Attendees experience a seamless transition from the pre-recorded content to the live segment. Hosts and panelists are notified before the rollover to prepare for the live portion. This feature ensures webinars start on time with engaging content while enabling live interaction with the audience. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Cloud recordings CSV report to include additional metadata | When exporting a CSV report or downloading a cloud recording CSV report of cloud recordings, account owner and admins will receive additional metadata about the expiration of the cloud recordings. This metadata provides information on the retention data for the recordings, enabling users to manage the recordings based on their company's policies and compliance requirements. | Web portal |
| New or enhanced feature | Restricted access to meeting summaries based on IP address | Account owners and admins can set IP address access control for meeting summaries in the Zoom Admin web portal. This feature restricts access to the meeting summary from non-corporate networks, which enables data loss prevention. | Web portal |
| New or enhanced feature | Remove license count from the SAML Mapping page | To improve load time for SAML response mapping page, the number of licenses will no longer be displayed. Account owners and admins can still view the number of licenses from User Management . | Web portal |
| New or enhanced feature | Personalized audio isolation: Admin control | Account owners and admins can enable/disable the Personal Audio Isolation (PAI) feature for all users in their organization from the Web portal. PAI analyzes the user's voice to create a voiceprint, which is stored locally on their device, and suppresses background noise while allowing the user's voice to be heard clearly. When disabled, users cannot utilize the feature to differentiate their voice and suppress background noise. Note: This feature was previously released in the Zoom Workplace desktop and mobile app settings. With the addition of web portal settings, admins can enable or disable this feature, which will impact Zoom Workplace app version 6.3.0 and higher. | Web portal |
| New or enhanced feature | Meeting feature usage report at meeting and user levels | Account owners and admins can access a detailed report on feature usage for meetings spanning both the meeting and user levels. This report covers currently supported features. Using this report, account owners and admins can monitor and analyze feature adoption across their organization, enabling data-driven decisions and optimized user experiences. | Web portal |
| New or enhanced feature | Enable Trash tab for Recordings & Transcript page | Account owners and admins can enable or disable the Enable trash for recording and transcript settings for users within their account. If enabled, a Trash tab is added to the Recordings & Transcript page. This tab prominently displays a Trash icon and label showing the count of items in the Trash status. This allow users to access and take actions on these items, such as deleting or recovering them. The new Trash tab can be enabled or disabled at the Account level. | Web portal |
| New or enhanced feature | Transfer surveys and polls between users | Account owners and admins can transfer surveys and polls from one user to another when unlinking or deleting a user account. This feature provides greater control over survey and poll data, enabling admins to seamlessly reassign ownership and maintain access to critical information during user account management processes. | Web portal |
| User features | |||
| New or enhanced feature | Trash tab for Recordings & Transcript page | If the Enable trash for recording and transcript setting is enabled by account owners and admins, a Trash tab is added to the Recordings & Transcript page. This tab will list the items in the Trash status. This allow users to access and take actions on these items, such as deleting or recovering them. | Web portal |
| New or enhanced feature | Share surveys and polls with collaborators and editors within the account | Users can share their surveys and polls with other users in the same account. Collaborators can view the shared survey or poll content, results, make a copy in their personal library and view results. Account owners and admins can see results for all surveys and polls within the account. This sharing capability enables seamless collaboration on surveys and polls among account members. | Web portal |
| New or enhanced feature | Allow participants to join anytime for end-to-end encryption (E2EE) enabled meetings | Meetings with end-to-end encryption (E2EE) enabled can use the join anytime feature. When scheduling a meeting using the Web portal or Zoom Workplace app, the host will have the option to select Allow participants to join anytime so participants can join the meeting before them. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where the exported active host report did not display in the selected language | Web portal |
| Resolved an issue where the screen-sharing setting reverted to single-user mode when admins enabled multiple simultaneous screen-shares | Web portal |
| Resolved an issue where users were assigned the incorrect Zoom Workplace license following the renewal process | Web portal |
| Resolved an issue where some users' profiles showed Exchange instead of Office 365 after group settings were locked | Web portal |
| Resolved an issue where the list of meeting polls did not appear in the correct order when scheduling a meeting from a template | Web portal |
| Resolved an issue where the Zoom Dashboard OS Type filter was missing Windows options and only displayed Android-based devices when set to All | Web portal |
| Resolved an issue where users were unable to edit the content of the Registrant Confirmation Email webinar email template | Web portal |
| Resolved an issue where the meeting.invitation_rejected event was not triggered when a participant rejected an invite sent via the meeting controls API | Web portal |
| Resolved an issue where the recording.completed webhook event failed to trigger. | Web portal |
| Resolved an issue where on-demand webinar recording links stopped working when accessed | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Zoom SSO certificate rotation | In keeping with standard industry practices, Zoom will be providing an updated single sign-on (SSO) certificate ahead of the expiration of our current certificate on Tuesday, December 31, 2024. The new certificate will be made available on Friday, November 22, 2024. We will also be publishing our certificate to InCommon starting Friday, November 22, 2024. Additional information can be found here. | Web portal |
| New or enhanced feature | Simplified Office 365 calendar and mail access via admin authentication | Account owners and admins can set up Office 365 calendar and mail integration using Application Permissions. This allows all Office 365 accounts under the admin account to be uniformly authenticated by the admin through OAuth. After the admin completes the authentication, users do not need to authenticate separately. The client accesses the Zoom web API to retrieve calendar and mail data from the Microsoft server. This streamlines the integration process for users. | Web portal |
| New or enhanced feature | Reminder prompt to enable AI Companion capabilities: Admin control | Account owners and admins can enable or disable the Remind hosts to turn on AI Companion in their meetings setting within their account. If enabled, hosts will receive a reminder during meetings to turn on AI Companion features like meeting summary and meeting questions to enable meeting productivity. This prompt appears if the capabilities are not enabled at the beginning of the meeting. Hosts can also save their preference to turn AI Companion on or off for the current and future meetings. Admins can configure this setting at the account and group level, while users can manage it in their personal settings. | Web portal |
| New or enhanced feature | Enhancements to Thumbs Up/Thumbs Down survey experience: Admin control | Apart from selecting Display for every meeting and Display randomly , account owners and admins have the ability to choose to show the Thumbs Up/Thumbs Down survey at the end of meetings where a user encounter issues, such as inability to join, poor video/audio/content sharing quality, network latency, jitter, packet loss, or high CPU usage. This survey is triggered based on quantitative metrics that indicate a suboptimal user experience. This is based on the MOS score of the meeting whose range can be set by the admin. | Web portal |
| New or enhanced feature | Audit logs for Meetings AI Companion features | Administrators can access detailed audit logs related to AI Companion Meeting summary. The logs offer visibility into feature usage, content access and sharing channels, and feature enablement settings. | Web portal |
| New or enhanced feature | Set default survey settings at the group level | Account owners and admins can define the default survey at the group level. This allows for distinct default surveys to be set for different groups within an account. This feature provides flexibility in managing surveys across different groups within an account. | Web portal |
| User features | |||
| New or enhanced feature | Reminder prompt to enable AI Companion capabilities | Meeting hosts can enable a setting to receive a reminder during meetings to turn on AI Companion features like meeting summary and meeting questions to enable meeting productivity. This prompt appears if the capabilities are not enabled at the beginning of the meeting. Hosts can also save their preference to turn AI Companion on or off for the current and future meetings. Admins can configure this setting at the account and group level, while users can manage it in their personal settings. | Web portal |
| New or enhanced feature | Ability to specify primary language for pre-existing surveys | Users can now define the main language for surveys that existed prior to the multi-language feature release. Previously, the system would automatically assign the default system language as the main language for these surveys. With this enhancement, users have the flexibility to select the appropriate main language that aligns with their survey's intended audience or purpose. | Web portal |
| Changed feature | Redesign webinar email templates for consistency | Webinar email templates have been redesigned for a more polished look and consistent experience across all communications. This update is focused on the Invite attendee email , Invite No registration attendee email and Calendar ICS , helping ensure a consistent look and feel in communication from registration to follow-up. Further updates to additional templates are planned for upcoming releases. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where recurring Zoom meetings added to Outlook via an ICS file were being automatically deleted | Web portal |
| Resolved an issue where users were unable to successfully save custom questions in the Webinar Template | Web portal |
| Resolved an issue where recurring meetings were not appearing in the Upcoming Meeting list, despite having scheduled occurrences | Web portal |
| Resolved an issue where invitees encountered an "Invalid meeting ID" error when attempting to register for a webinar | Web portal |
| Resolved an issue where the Upload my own video option was unavailable when customizing a webinar waiting room, even if the Allow host to upload an image or a video was enabled | Web portal |
| Resolved an issue where users in the master account could not assign scheduling privileges to members of a sub-account, as sub-account users were not searchable | Web portal |
| Resolved an issue where the session.ended webhook event for VideoSDK was missing the session_key | Web portal |
| Resolved an issue where adding more than 9 links to Webinar resources caused the links to overlap with the Documents and Speakers section | Web portal |
| Resolved an issue where the share and edit options for meeting summaries briefly appeared before disappearing, preventing users from sharing their summaries | Web portal |
| Resolved an issue where customizations to the Webinar Email template for registration confirmation failed to apply, causing the page to get stuck at loading | Web portal |
| Resolved an issue where Zoom Meetings Basic users' meeting duration defaulted to 1 hour and could not be changed, even when scheduling a meeting | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Introducing Zoom AI Companion 2.0: Admin control | Account owners, admins, and users can enable or disable the AI Companion panel in Zoom Workplace setting from the Web portal. If enabled, users will have an AI diamond in the Zoom Workplace desktop app that opens a right-side panel. This is where they can ask questions and receive tailored responses sourced from different data sources and contexts available to the user. Admins the ability to configure specific data sources and other permissions. This setting is available at the Account, Group, and User level. | Web portal |
| New or enhanced feature | Enhancements to calendar integration with Microsoft Exchange: Admin control | Account owners and admins can configure settings to integrate calendar with Microsoft Exchange. When configured, users can schedule, edit, and delete single or recurring meetings and meeting occurrences both on the Zoom web portal and in their Exchange calendar using Exchange Web Services (EWS) API. | Web portal |
| User features | |||
| New or enhanced feature | Support 1080p HD Webinar for Zoom Pro users with a Zoom Sessions or Zoom Events SaaS license | Customers with a Zoom Pro license can enable 1080p HD video quality for webinars when they have a Zoom Sessions or Zoom Events license. This applies to new and existing customers. If the Zoom Sessions or Zoom Events license is removed, access to 1080p HD video quality for Webinars is also revoked. | Web portal |
| Changed feature | Redesign webinar email templates for consistency | Webinar email templates have been redesigned for a more polished look and consistent experience across all communications. This update is focused on the Invite Panelist Email, helping ensure a consistent look and feel in communication from registration to follow-up. Further updates to additional templates are planned for upcoming releases. | Web portal |
| New or enhanced feature | Enhancements to calendar integration with Microsoft Exchange | If configured by account owners and admins, users can schedule, edit, and delete single or recurring meetings and meeting occurrences both on the Zoom web portal and in their Exchange calendar using Exchange Web Services (EWS) API. | Web portal |
| New or enhanced feature | Share surveys and polls with collaborators and editors within the account | This feature has been pulled from the release due to issues with deployment and will be available in another upcoming release. | Web portal |
| Description | Platforms |
|---|---|
| Resolved an issue where poll responses were not displayed in the host's view, and no results were recorded after attendees submitted responses and the poll ended | Web portal |
| Resolved an issue where a subset of users enforcing Waiting Rooms for all meetings saw upcoming meetings in reports that did not have Waiting Rooms enforced | Web portal |
| Resolved an issue where discrepancies appeared in Performance Reports for webinars without registration, causing registration numbers to be recorded even when not enabled and not matching attendee numbers | Web portal |
| Resolved an issue where users received the error Unable to live stream to the custom service when attempting to livestream webinars | Web portal |
| Resolved an issue where the Zoom Dashboard displayed incorrect metrics for meetings and minutes when selecting timeframes longer than one month | Web portal |
| Resolved an issue where users were still prompted to enter their name and email when joining a PMI, despite the Include email address of authenticated guests in attendee reports for Meeting setting being disabled and locked at the account level | Web portal |
| Resolved an issue where certain meetings did not appear in the Admin's dashboard but were visible in the Audit log | Web portal |
| Resolved an issue with the Zoom Dashboard where US Data Centers were not listed as available filters in the Data Center filter options | Web portal |
| Resolved an issue where the AI summary feature for meetings was greyed out and unavailable | Web portal |
| Resolved an issue where customer questions scheduled from a Webinar template were not appearing on the Registration page despite being visible on the setup page | Web portal |
| Resolved an issue where large Meeting and Webinar history reports exported as .zip files were corrupted | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where users received the error Request failed with status code: 403 when downloading the meeting transcript | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where the Registrants Confirmation Email template showed an error after deleting a character, stating it exceeded the 60,000-character limit and blocking further edits | Web portal |
| Resolved an issue where users who confirmed activation remained in the Pending tab and were not successfully added | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Changed feature | Remove Merge Meetings and Calendar tabs toggle | The web setting to merge the Meetings and Calendar tabs has been removed from the Zoom web portal. For Zoom Workplace app version 6.2.0 and higher, the tabs are now permanently merged to enhance visibility of calendar views and meeting details. This update allows for easier access to upcoming meetings, invitee information, shared materials, and past meeting assets like recordings and chats. If your Zoom Workplace app version is lower than 6.2.0 and you have the Merge Meetings and Calendar tabs toggle disabled prior to September 16, 2024, you will still see separate tabs for Meetings and Calendar. Once you upgrade to version 6.2.0, the Calendar and Meetings tab will merge, and you won't have the option to return to separate tabs. | Web portal |
| Admin features | |||
| New or enhanced feature | Support number management for SMS in meetings | Account owners and admins can provision and assign phone numbers for their account to be used for SMS in meetings. They can enable local or international SMS where available, and control access to SMS use in meetings with this common account-based phone number. | Web portal |
| New or enhanced feature | Participant profile cards displayed by default in meetings | For all accounts, the Show participants profile card in a meeting setting default status will be changed to ON by default. This setting is responsible for allowing participants to see other participants' profile cards in a meeting. Account owners and admins can still modify this setting as they would prefer. | Web portal |
| New or enhanced feature | Combined report for meetings, webinars, and active host usage | Account owners and admins can access a unified report that combines data from the previously separate Meeting, Webinar, and Active Host reports. This new report additionally includes features used across different event types, enabling admins to analyze and compare data from a single source. The meeting and webinar registrations now appear as a separate report. Access to the original active hosts, meetings, and webinars reports will still be available until January 1, 2025. This feature will be rolling out to accounts over the next months. | Web portal |
| New or enhanced feature | Allow Zoom Rooms to become the host if they join before meeting host | Account owners and admins can control whether a Zoom Room may automatically take the host role in meetings before the host or other participants join. A new setting, Allow Zoom Rooms to become the host if they join before meeting host and other participants , is added and is available at the Account, Groups, and User level settings. If enabled, Zoom Rooms configured to Make Zoom Rooms the host if it joins before meeting host and other participants will be permitted to assume the host role if they join before the meeting host and other participants. This feature will be available for Zoom Rooms version 6.2.0. | Web portal |
| New or enhanced feature | Ability to pre-approve users for automatic local recording | Account owners and admins can configure settings to automatically grant internal and/or external meeting participants permission to record meeting content to their computers without needing the host to approve those requests during the meeting. The new Auto approve their permission requests setting is available at the account, group, and user level and is disabled by default. Previously, Zoom only allows hosts to grant permission for users to record, requiring host intervention before a recording can start. | Web portal |
| New or enhanced feature | Enhanced multi-language support for surveys | Users can create surveys in multiple languages, with the option to set a default language and add or remove others from a predefined list. Respondents can choose their preferred language when participating. However, users must provide translations for questions and options when adding a new language. This feature improves accessibility and allows for broader audience engagement. | Web portal |
| User features | |||
| New or enhanced feature | Manage signed-in devices and sessions | From both the Zoom Workplace app and the Web Portal, users can manage devices and sessions where they are logged in, with the ability to log out of individual devices or log out of all devices and sessions. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for September 23, 2024. | Web app Windows macOS Linux iOS iOS (Intune) Android Android (Intune) |
| New or enhanced feature | Enhancements to calendar and meeting data synchronization | The Show invitations for meetings I've been added to as an attendee setting has been renamed to Show Zoom meetings I'm invited to when no other calendar is connected .If enabled, Zoom meetings users are invited to will be visible in their Zoom Workplace app even if they don't have third-party calendar connections (Google, Exchange, Office 365). Once a calendar is connected, the setting will be disabled and meeting invites on their calendar will automatically display within their Zoom Workplace app. This setting is to ensure users can view invited Zoom meetings accurately on their calendars and the Zoom Workplace app. This update ensures consistency across interfaces and enhances the scheduling experience. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |
| Resolved an issue where the email notification for cloud recording availability was disabled, but the user still received the notification | Web portal |
| Resolved an issue with the Zoom Dashboard for Zoom Rooms where pagination did not include the last page of records, preventing access to the remaining data | Web portal |
| Resolved an issue where exported channels from the Team Chat Management page did not align with other web exports by failing to include all available fields | Web portal |
| Resolved an issue where the setting for Webinar reminders did not save when toggling the 1-day before option | Web portal |
| Resolved an issue where pre-scheduled meetings were not saved to the web, preventing them from appearing in the web portal or Zoom Workplace desktop app | Web portal |
| Resolved an issue for a subset of users where initiating one-to-one Zoom meetings resulted in participants receiving an Invalid Meeting ID error upon joining | Web portal |
| Resolved an issue where attendee reports were populated with random email addresses for guest users | Web portal |
| Resolved an issue where the registration link failed to work after repeatedly converting a webinar to a meeting and back | Web portal |
| Resolved an issue where newly added users were not being automatically added to the default chat channel | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Ability to show one person meetings and webinars on the Dashboard and Reports | The Show one person meetings and webinars on Dashboard and Reports setting, which allows meetings and webinars with only one person to be displayed on dashboard and reports, is set to ON by default. This change applies to all meetings and webinars that were completed by July 1, 2024. Previously, this setting was disabled by default. | Web portal |
| Description | Platforms |
|---|---|
| Minor bug fixes | Web portal |