Conference Room Connector supported devices

The Zoom Conference Room Connector license allows most standard SIP and H.323 video endpoints to join and participate in Zoom meetings through the Cloud Room Connector. 

Enhanced support for calendaring and other features is available for select Polycom and Cisco room systems through the Zoom API Connector.

This article covers:

• Supported protocols and codecs
• Bandwidth requirements
• SIP / H.323 endpoints as Zoom managed devices
• Supported devices
  • Poly (Polycom)
  • Cisco (Tandberg)
  • Lifesize
  • TelyHD
  • Aver
  • Huawei
  • StarLeaf

Supported protocols and codecs for joining Zoom Meetings

Endpoint requirements to join a meeting using Zoom Cloud Room Connector:

• SIP or H.323 communication protocol
• TLS 1.2 or higher if 3rd party encryption is required or if the device is to be a managed device. 

Audio codecs supported:

• G.711
• G.722
• OPUS

Note: OPUS is currently only supported with SIP connections.

Video codecs supported:

• H.264
• H.264 High Profile

Bandwidth requirements

Below are the minimum bandwidth requirements for a device with a single screen configuration:

• 660 kbps up and down to support 360p @ 30fps 

• 1.5 Mbps up and down to support 720p @ 30fps

• 3 Mbps up and down to support 1080p @ 30fps

Below are the minimum bandwidth requirements for a device with a dual-screen configuration:

• 660 kbps up and 1.3 Mbps down to support 360p @ 30fps 

• 1.5 Mbps up and 3 Mbps down to support 720p @ 30fps

• 3 Mbps up and 6 Mbps down to support 1080p @ 30fps

SIP / H.323 endpoints as Zoom managed devices

The Zoom Conference Room Connector license also provides administrators with additional capabilities. By provisioning the device from Zoom, conference room devices can be enabled with:

• Calendaring to enable One-Touch Join into meetings
• Create “Join Zoom Meeting” button to join by Meeting ID
• Create Instant Meeting (“Meet Now”)
• Register the device as a Zoom Phone
• Per-Device Configuration Options
• View connection status
• Other device management features

Supported devices

Devices listed as Can join Zoom meetings are customer or manufacturer self-reported as being capable of joining Zoom meetings using Zoom Conference Room Connector. Where indicated, a minimum device software version may be required.

Devices listed as Can be a Zoom managed device capable of joining Zoom meetings using Zoom Conference Room Connector [b]and[/b] can be provisioned and managed by the Zoom Enhanced API Connector for additional capabilities. Where indicated, a minimum device software version may be required.

Devices listed as Manufacturer end-of-life are no longer supported by their manufacturer. While Zoom does not block "Manufacturer end-of-life" devices from connecting to Zoom Conference Room Connector (CRC) or being Zoom managed devices, Zoom will not provide technical support or troubleshooting services for devices that have reached manufacturer "end-of-life" status.

Note: The supported versions listed are versions that have been tested and confirmed by Zoom. Any newer versions than those listed below may not be compatible. 

HP (formerly Poly/Polycom)