Getting started with the Zoom Web App

The Zoom Web App brings the full Zoom Workplace experience to your browser, no downloads or plugins required. You can schedule, host, and join meetings, chat, manage your Zoom assets, and access the same AI-first features available on the desktop app. The Zoom Web App is especially useful for users who prefer the web or are limited in what they can install, allowing them to stay productive entirely from their browser. For the best audio and video experience, Zoom recommends downloading the Zoom Workplace desktop app when possible.

Learn more about the detailed list of meeting features available in the Zoom Web App.

Requirements for using the Zoom Web App

Table of Contents

How to sign in and join

Open the Zoom Web App on your device. When you open the Web App for the first time, you have the options to sign in, join a meeting, or sign up.

How to use the Zoom Web App

Navigate through the Web App

On the Zoom Web App, use the left navigation bar to select from various Zoom products available to you, such as Meetings, Chat, and Phone. You can customize your navigation bar by dragging or pinning tabs to fit your needs.

The More tab includes additional items not currently displayed on the navigation bar. You'll see icons such WhiteboardsClipsTasks, Notes, SurveyContacts and more. Your most recently used tab will appear above the More tab.

The left navigation bar also includes quick access to Web App settings. At the bottom, click the gear icon  to manage your settings.

In the app header, use the back and forward icons to navigate between your recently visited pages, or click the history icon to view your recent history.

Home tab

The Home tab provides a centralized view of your daily schedule. When you click the Home tab in the navigation bar, you will see these options centered around meetings:

Meetings tab

This tab lists your upcoming meetings. Clicking on an upcoming meeting provides more information and options, such as starting the selected meeting.

Zoom Chat tab

This tab contains your chats and channels. Here you can chat with contactsshare files and screenshots, set and check message reminders, and more.

Note: To enable users to access the Zoom Chat tab on the Zoom Web App, administrators must configure the following settings:

Phone tab

If you have a Zoom Phone license, this tab allows users to make phone calls with Zoom Phone, as well as view their call and voicemail history, access shared lines, and send SMS messages.

Note: If you do not have Zoom Phone set up on your account, this tab will not be visible.

More tab

The More tab includes additional items not currently displayed on the navigation bar. You may see icons such as Mail, Scheduler, Workspaces, HubCanvas, Paper, Sheets, Slides, VideosWhiteboardsClipsTasks, Notes, Survey, and Contacts.

To customize your icon display order, drag and drop the icons as needed between the More menu and the navigation bar.

Note: Your most recently used tab will appear above the More tab. 

Global search

In the app header, use the search bar to perform a global search of your Web App account, including contacts, meetings, chats, channels, whiteboards, docs, and more. You can refine your search results for certain content types using sorting and filters.

Profile and settings

In the app header, click your profile picture (or initials) to access your profile information, set your availability, manage app settings, get support, change language, download the Zoom Workplace app, and sign out.

AI chat panel

From the Home tab or a product tab that supports the AI chat panel, click the Open AI chat icon . In the AI chat panel, you can ask questions and receive tailored, contextual responses sourced from the different data sources and contexts available to you.

How to use in-meeting controls

When you join or start a meeting, your meeting controls are available in the meeting controls toolbar located at the bottom of the meeting window (move your mouse in the Zoom window to display meeting controls if the toolbar isn’t visible). The meeting controls toolbar includes primary meeting functions depending on your meeting role and what features you have access to, such as Audio, Video, Participants, Chat, Share, and more. Additional options are available in the More  menu. You can customize the toolbar by dragging an icon to pin or remove it from the toolbar.

Learn more about meeting controls for hostsco-hosts, and participants.

You can also join a test meeting to familiarize yourself with meeting controls before joining a scheduled meeting.

Additional resources

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The Zoom Web App supports IT Admin policy management through network header controls. The older Join meeting from browser setting, which a small subset of Zoom accounts still have, will be adjusted slightly to no longer block the Zoom Web App home page, but it will continue to block joining meetings in the browser and will be deprecated in early 2027.