Release notes for Zoom Webinars Plus and Events

Zoom provides up-to-date release notes for Zoom Webinars Plus and Zoom Events. This article contains information about recent changes to the Zoom Webinars Plus and Events platform, including new and enhanced features, updates to existing features, and bug fixes. In addition, you can find information about upcoming changes (if available) and see a full history of updates made in the last two years.

Upcoming

Released

November 17, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Analytics features
New or enhanced feature	Viewer retention chart for VOD channels	Channel owners will have a viewer retention chart that shows watching activity across their VOD channel videos. The feature includes an aggregated view that averages watch behavior across all channel videos, displaying the percentage of viewers against the percentage of video watched in 5% increments. Channel owners can also access a video-specific view that shows the number of viewers watching at each point in individual videos, with the ability to compare multiple videos simultaneously. This gives a good view of where watching dropoff tends to occur in videos as well as where viewers tend to scope or fast forward.	Web portal
New or enhanced feature	Viewer engagement pie chart with 3 distinct viewer categories for VOD channels	There will be a new chart that shows the types of viewers during a time period: new, returning, and engaged. New viewers are viewers who watched a video for the first time on that video channel during that time period. Returning means they watched a video on that channel prior to the filtered period. Engaged means they watched at least 5 separate videos in their history with the channel. This makes it easy to understand the audience construction and if new viewership is growing as well as engaged viewership.	Web portal
New or enhanced feature	View engagement metrics over time with new line chart	Hosts can track attendee engagement throughout their sessions using a new line chart that displays engagement counts over time. The chart combines number of questions asked, reactions, resource downloads, CTA clicks, and poll responses into a single engagement metric plotted against session minutes. This enhancement provides hosts with clear visibility into engagement peaks and identify the most impactful moments of the session.	Web portal
New or enhanced feature	Three-tab analytics dashboard with top performer rankings for VOD channels	Hosts can view top ten performance charts for their Video On Demand channels across three organized tabs. The Videos tab displays the top 10 videos based on selected metrics including total views, unique views, average watch time, comments, and poll responses. The Viewers tab shows up to 20 top viewers based on metrics like total watch time, video views, and completion rates. The Engagement tab presents the top 10 videos by engagement metrics such as comments, reactions, and resource downloads. Each tab includes dropdown filters to change the ranking criteria and CSV export functionality for detailed analysis. This feature provides hosts with quick insights into channel performance without requiring complex report analysis.	Web portal
New or enhanced feature	Session details snapshot view in analytics	Hosts can access a comprehensive session snapshot by clicking on any session in analytics, which opens a right panel displaying session-specific performance data. The panel includes data cards showing total attendees, live turnout rate, average stay duration, chats and questions count, and recording watch time, with all metrics excluding hosts and panelists. Charts display live session attendance and engagement over time, while tables show session join details and attendee engagement metrics. Hosts can easily download poll results, questions, and chat messages directly from the panel.	Web portal
New or enhanced feature	Q&A table in attendee engagement	Hosts can view Q&A data directly in the Attendee Engagement tab instead of downloading CSV files for each session. The table displays comprehensive question and answer information including session name, question details, answer status, and participant information. Hosts can search and filter the Q&A data. The table presents sessions from latest to earliest, allowing hosts to efficiently analyze attendee engagement without using offline tools.	Web portal
New or enhanced feature	Poll results table in analytics	Hosts can access a comprehensive poll response table that displays detailed results of all polls launched during sessions. The table includes poll questions and responses. Hosts can view this data in Event Analytics on the Engagement page under the Attendee Engagement table with filterable columns including session name, poll name, participant information, submission time, and poll text. This feature helps hosts analyze audience input and participation patterns in a structured format, making it easier to review poll performance and attendee engagement.	Web portal
New or enhanced feature	Exclude special roles from new event analytics by default	In the new and updated analytics event organizers can view registration and attendance metrics that exclude special roles such as hosts, co-hosts, speakers, and panelists by default. Analytics data in cards, charts, and tables will show only general attendee counts across all event types. This only applies to the new and improved analytics. Legacy analytics are unchanged and will still include special roles in all data and counts.	Web portal
New or enhanced feature	Enhancements to VOD channel engagement analytics	Hosts can access comprehensive engagement metrics for their Video On Demand channels through an enhanced Engagement tab in VOD analytics. The tab includes data cards showing viewer interaction percentages and counts for comments, polls, likes, Q&A usage, and resource downloads. New visualizations include a resource engagement bar chart displaying click counts for each channel resource and a multi-bar chart showing video-specific engagement activities. Enhanced tables for surveys, polls, quizzes, Q&A, and resources provide detailed response data and download tracking. This enhancement helps hosts quickly understand both individual video performance and overall channel engagement without needing to download and analyze separate reports.	Web portal
New or enhanced feature	Enhancements to VOD channel analytics with viewers tab	Hosts can access comprehensive viewer analytics through a new Viewers tab in VOD channel analytics. The tab displays data cards showing total video views, unique viewers, average watch time, average completion percentage, and the number of highly engaged viewers. Hosts can view detailed viewer insights including first-time viewers, returning viewers, and high engagement metrics. A viewer retention line graph shows where viewers watch within channel videos. This feature helps hosts quickly understand viewer behavior without downloading and analyzing separate reports.	Web portal
New or enhanced feature	Enhancements to VOD channel analytics with new data cards	Hosts can view comprehensive performance metrics for VOD channels through data cards displayed across three tabs. The Videos tab shows channel page visits, total video impressions, total video views, total channel registrations, total watch-time in hours, and unique video views. The Viewers tab displays metrics like one-time viewers, percentage of viewers who watched multiple videos, engaged viewers who watched 5 or more videos, average percentage watched per video, average videos watched per person, and video completion rates. The Engagement tab tracks viewer interactions including comments, poll responses, video likes, questions asked, and resource downloads. This enhancement provides hosts with quick access to channel performance insights without needing to download and analyze reports.	Web portal
New or enhanced feature	Enhancements to VOD channel analytics with funnel charts and engagement metrics	Hosts can access comprehensive analytics for VOD channels through three organized tabs. The Videos tab includes a funnel chart showing conversion from video impressions to total views, and unique views, plus a comparing video chart displaying the 10 most recently published videos with metrics for video views, total watch time, and completion rate. The Viewers tab shows top viewers, viewer retention, viewers and registration tables. The Engagement tab features a video engagement chart that tracks comments, polls and quizzes responses, resource downloads, questions asked, and reactions across videos. These enhancements gives hosts quick visibility into channel performance without requiring report downloads and analysis.	Web portal
New or enhanced feature	Enhancements to Videos tab analytics	Hosts can view a Video performance table at the bottom of the Videos tab in Video On Demand analytics. Each row displays performance data for individual videos within the Video On Demand channel. All videos in the channel are displayed by default, and hosts can filter and search through the results. This enhancement provides hosts with quick and easy access to understand their channel's performance without needing to download and analyze separate reports.	Web portal
New or enhanced feature	Enhancements to Video On Demand channel analytics with registrations table	Hosts can view comprehensive registration data for their Video On Demand channels through a new Registrations table in the Viewers tab. The table displays attendee information including name, email, registration date, role, job title, company, and location details. Hosts can filter by multiple criteria such as role, job title, company, industry, organization, and geographic information to analyze their audience. All data is derived from registration form submissions and can be sorted by registration date. This enhancement helps hosts quickly understand their channel's performance and audience composition without downloading separate reports.	Web portal
New or enhanced feature	Download analytics charts as PNG images and CSV files	Hosts can export analytics visualizations and data from single session and recurring session analytics dashboards. Each chart supports PNG image downloads that preserve the current view with applied filters, and CSV file downloads that contain the structured data behind the visualizations.	Web portal
Attendee features
New or enhanced feature	Send registration emails for repeat event registrations	Users receive registration emails each time they register for an event, including when they register multiple times from different browsers or devices. This feature ensures consistent email delivery regardless of whether the user has previously registered for the same event. The system automatically sends the registration email for every registration attempt, eliminating scenarios where users might not receive their confirmation details.	Web portal
Hub features
New or enhanced feature	Release notes access in help dropdown menu	Users can access release notes directly from the help dropdown menu in the Zoom Events portal. The new Release notes option links to comprehensive feature updates and appears at the top of the reorganized dropdown menu. This provides users with easy access to stay informed about new features and improvements.	Web portal
Integration features
New or enhanced feature	Video on demand registration support	Hosts can enable registration for video on demand channels through integration with Salesforce campaigns. When a video channel is published in Zoom Events, a corresponding Salesforce campaign is automatically created. Attendees can register for video channels using hosted Zoom forms, and their registration data syncs to the linked Salesforce campaign. Hosts can map registration fields from the video channel within Salesforce using existing event mapping capabilities. The feature follows the same contact and lead linking logic as live events, allowing mapped fields to populate or update based on form submission data. This integration enables customers to adopt video on demand solutions while maintaining their existing Salesforce workflow for lead management.	Web portal
New or enhanced feature	Video on demand attendance tracking in Salesforce	Video on demand channels can sync attendance and engagement data with Salesforce using the same integration available for live events. When users watch recordings in a video channel, the system generates attendee objects for each video viewed and links them to the main video channel. Users can submit questions and poll responses during video playback, which sync to the linked response objects using the same format as live events. The system follows existing linking logic to connect data with Salesforce contacts or leads. This enables consistent tracking and reporting across both live and on-demand event experiences.	Web portal
New or enhanced feature	Allow list API support for VOD	Developers can programmatically manage access allow lists through new CRUD API endpoints for Video On Demand channels and events. The APIs support creating, reading, updating, and deleting allow lists that control registration and access permissions. Administrators can add or remove individual email addresses and entire domains through the API endpoints.	API
Licensing features
New or enhanced feature	Enhancements to metering transparency across plan and event pages	Users can access clear explanations of capacity metering rules directly within their event planning workflow on both Plan details and Event configuration pages. The feature distinguishes between different event types, showing that: Single and Recurring session events count each session attendance separately. Multi-session events count lobby visits and any session participation. Paid Events count attendees upon registration regardless of actual attendance. Event-specific metering information appears contextually during event configuration to provide relevant guidance at the point of setup. This transparency helps users make informed decisions when planning events and managing attendee capacity.	Web portal
Ticketing features
New or enhanced feature	Ticketing as a feature for single session events	Hosts can enable an optional ticketing system for single session events that have an event page. When ticketing is enabled, hosts can create multiple offers (ticket types) with custom access rules, use promo codes, and set advanced registration settings. When disabled, a simplified registration flow with a single price field is used for paid events. Ticketing will be default disabled for single session events similar to how Webinar functions.	Web portal
New or enhanced feature	Removal of geo-blocking warning messages	Users will no longer see warning messages about join-time geo-blocking restrictions on registration pages and confirmation emails. The core geo-blocking functionality that prevents users from completing registration in specified countries remains fully intact.	Web portal
Video On Demand features
New or enhanced feature	Replace recordings for customer managed key enabled accounts	Users can replace event recordings when customer managed key (CMK) encryption is enabled on their accounts. The Replace Recording option becomes available once the original recording's CMK encryption process has completed. Users can upload a new video file that automatically gets encrypted using the same CMK associated with the original event. During the replacement and re-encryption process, the recording status updates to show it is temporarily unavailable for playback. Account admins can specify the replacing capability by recording type and grant the capability to select users in their account. This feature removes unnecessary restrictions and enables recording replacement for CMK-enabled customers.	Web portal
New or enhanced feature	Enhancements to VOD API embed script thumbnail links	Developers can access permanent thumbnail links through the VOD API embed scripts. The API generates embed scripts that include permanently valid URLs for custom thumbnails selected by hosts, replacing the previous temporary links that would expire and default to generic images. The new permanent links match those used by the native Zoom Events website VOD player, ensuring visual consistency across all platforms. The implementation maintains backward compatibility with existing integrations while eliminating the need for manual script corrections. This enhancement ensures that custom thumbnails display correctly in embedded content without expiration or manual intervention.	API
Webinar features
New or enhanced feature	Toggle Production Studio on or off for webinars	Account owners and admins can enable or disable Production Studio for webinars through a toggle switch in event setup. When disabled, the feature allows integration with third-party production tools while still broadcasting through Zoom Webinars. Previously, Production Studio was automatically enabled when one or more scenes were created. This toggle provides webinar producers with the flexibility to use their preferred professional production applications. This feature must be enabled by Zoom.	Web portal
New or enhanced feature	Enhancements to webinar scheduling display consistency	Users viewing webinar details will see unified and grammatically correct text strings for webinar start times. The system displays consistent date and time formatting whether users are viewing regular webinars or simulive webinars. Same-day webinars show only the start time, while webinars scheduled for future dates include the day and date information. The updated verbiage clearly distinguishes simulive webinars while maintaining formatting consistency. This improvement provides users with clearer, more professional webinar scheduling information.	Web portal
New or enhanced feature	Enhancements to webinar email unsubscribe experience	Users can unsubscribe from webinar emails through an improved experience that removes personal details from email footers and provides clearer context. When users click the unsubscribe link in webinar emails, they are directed to a dedicated page that explains which account they are receiving emails from and allows them to unsubscribe from that specific account's webinar communications. Users also have the option to globally unsubscribe from all Zoom webinar emails, with clear explanations of what this action includes. Confirmation emails are sent after successful unsubscription, and users can easily resubscribe if needed.	Web portal
New or enhanced feature	Enhancements to video scene uploads with aspect ratio guidance	Webinar hosts see supporting text when uploading videos to video scenes in Production Studio. The guidance recommends uploading videos in 16:9 aspect ratio for optimal display quality. Videos that don't match this aspect ratio will display with black bars on the sides, known as pillar boxing. This enhancement helps hosts understand video requirements and avoid display issues during their webinars.	Web portal
New or enhanced feature	Enhancements to stream key expiration timing	Stream keys for RTMPS now expire 4 hours after the scheduled end time of webinars, replacing the previous 4-day expiration period. When a webinar ends before its scheduled end time, the stream key will still expire 4 hours after the originally scheduled end time. If a webinar runs longer than scheduled, the expiration time automatically resets to 4 hours after the actual end time. This enhancement provides improved security by significantly reducing the window of potential unauthorized access to streaming credentials.	Web portal
New or enhanced feature	Display datacenter locations for RTMP streams	Hosts can view the specific datacenter locations for their primary and secondary RTMP streams in the metrics panel. This information shows which Zoom datacenter locations the stream connects to when establishing the media stream connection. The feature provides visibility into both primary and backup stream routing to help hosts understand their stream's geographic distribution. This transparency allows hosts to better evaluate their streaming redundancy and connection paths.	Web portal
New or enhanced feature	Automated polls for simulive webinars	Event organizers can schedule polls to automatically appear at specific times during simulive webinars. They can set the exact timing for when polls are pushed to attendees, specify when polls disappear, and schedule when poll results are shared after the poll ends.	Web portal

October 20, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
AI Companion
New or enhanced feature	General availability of in-session AI Companion for Zoom Webinars Plus	The in-session AI Companion (AIC) experience is now generally available for single session and recurring session events. This feature allows hosts and attendees to use AI powered tools such as smart summaries, questions, and insights during live sessions to enhance engagement and productivity.	Web portal
Analytics features
New or enhanced feature	Survey analytics table for sessions	Event organizers can access a new survey analytics table under the Engagement tab. This table displays comprehensive survey data including session/event name, submission time, and responses to survey questions. Hosts can customize the table view using filters, sorting capabilities, and column configuration options. The table supports both single and recurring session formats, allowing organizers to track survey engagement across all session types. Survey data can be exported to CSV for further analysis, helping organizers gain deeper insights into participant feedback and engagement.	Web portal
New or enhanced feature	Session performance table for recurring events	Hosts can access a comprehensive session performance table that displays key metrics across all sessions in recurring events. The table includes important data such as registrants, attendees, turnout rates, participation types, and engagement metrics for each session. Hosts can sort columns, configure which metrics to display, and export the data to CSV. This consolidated view enables hosts to quickly compare performance metrics across multiple sessions and identify trends without having to review each session individually.	Web portal
New or enhanced feature	Enhancements to session analytics	Hosts can access improved session analytics with bug fixes and enhancements for single and recurring sessions. The session performance and engagement tables include default sorting by session start time for easier navigation. Registration tables feature scrollable tooltips for large registered session lists to improve usability. Live session attendance and reaction usage trend charts automatically select the most recent past session that the host actually started, based on sessions with actual duration rather than just start time. These improvements provide hosts with more intuitive and accessible session data analysis.	Web portal
New or enhanced feature	Enhancements to resource engagement tracking	Under the new Attendee Engagement table users can view a detailed resources table that shows which attendees accessed shared files and external links during or after sessions. The table displays attendee name, email, resource type, and timestamp information for each interaction. Hosts can download this data as a CSV file and sort columns to better understand engagement patterns.	Web portal
New or enhanced feature	Enhancements to metrics tiles in analytics	Hosts can access an improved analytics interface featuring redesigned metrics tiles across all Analytics pages. Each tile includes a metrics title, value, icon, and a View More link for detailed information. New metrics have been added to help hosts better understand event performance, including average attendance duration, turnout rate, and recording watch statistics. The Summary , Registration , Attendees , and Engagement tabs feature specialized metrics relevant to each section, with different calculations for single and recurring events.	Web portal
New or enhanced feature	Enhancements to event analytics with new top navigation bar	Hosts can access a new and overhauled event analytics experience through a horizontal tab navigation at the top of the Event Analytics page. The tabs include Summary , Registration , Attendees , and Engagement sections that were previously accessed through the left sidebar. This navigation redesign simplifies the left-hand menu by reducing the number of menu items displayed. Hosts can choose to switch between the classic analytics view and this new analytics.	Web portal
New or enhanced feature	Enhancements to attendee overview table	Event hosts can access a comprehensive attendee overview table that provides participant-level insights for single-session full events or recurring sessions. The table displays key engagement metrics including registration status, attendance details, and participation levels. For single-session full events, hosts can view metrics such as join/exit times, time spent in session, and engagement activities like chats and poll responses. For recurring sessions, hosts can track metrics across multiple sessions including total attendance, recording watch time, and participation trends.	Web portal
New or enhanced feature	Enhancements to analytics with dynamic time x-axis	The x-axis for analytics charts will dynamically change time increments based on the chart and the data available. This makes charts more readable and accurate based on the chart and data available for given events.	Web portal
Event setup features
New or enhanced feature	Language dropdown for AI-generated content in creation workflow	Users can choose from multiple language options for AI-generated content through a dedicated language selector in the content generation flow. The Output language dropdown provides ten language choices including major European languages, Chinese variants, and Japanese. This enhancement makes content generation more accessible for international users without requiring custom prompt modifications.	Web portal
New or enhanced feature	Email compose, smart compose, and content generation available ZMO customers	Account owners and admins on ZMO only Zoom Accounts can enable Email Compose , Smart Compose , and Content Generation features . These features will use Zoom owned and hosted models for these ZMO accounts. Account admins can go to the web portal under the AI Companion area, find Zoom Events, and enable. The features will then be visible within Zoom Events for event setup and post-event content generation.	Web portal
Events features
New or enhanced feature	Enhancements to manual check-in for in-person events	Hub hosts can manually check in multiple attendees at once for Zoom Events and Zoom Webinars Plus in-person event types. Hosts can select multiple attendees using checkboxes in the attendee management panel. A bulk check-in action option appears when two or more users are selected, allowing hosts to process multiple check-ins with a single action.	Web portal
Integration features
New or enhanced feature	VOD attendance integration with Pardot	Users can configure video on demand (VOD) attendance to sync with Pardot lists. When accessing VOD, users can click the Configure button to open the integrations configuration page where they can map recording watch data to specific Pardot lists. The system creates a dedicated list for each video in the VOD channel and syncs external activities when attendees watch recordings. This integration extends Pardot functionality to VOD content, allowing customers to better track engagement with on-demand content.	Web portal
New or enhanced feature	Improved Pardot integration for Video on Demand (VoD) recordings	Users can configure Pardot integration for VoD recordings. When users click the Configure button, the integrations configuration page opens, allowing them to set up registration and attendance workflows. For registration, users can map registration fields to Pardot. For attendance, users can map the attendance list, which is defined as viewing the video recording, sync external activities, and create session attendance lists.	Web portal
New or enhanced feature	Enhancements to Eloqua integration for Video On Demand registration	Hosts can configure Eloqua to support Video On Demand (VOD) registration flows. The enhanced integration includes new On Demand options in both the Eloqua registration feeder and registration action steps. When configuring either step, admins can input the video channel ID and map Eloqua contact fields to VOD registration fields. The system validates the channel ID upon saving to ensure proper configuration. With this enhancement, contacts who reach the action step in an Eloqua campaign will be successfully registered for the associated VOD channel, allowing event organizers to effectively promote their content on demand to drive registrations and engagement.	Web portal
New or enhanced feature	Eloqua integration with video on demand recordings	Hosts can utilize Eloqua integration with Zoom Events video on demand (VOD) recordings. This feature enables VOD channels to be treated as events with individual recordings functioning as sessions. Users can set up attendance feeders with on-demand options, configure attendee decision steps based on recording views, and sync engagement data to Eloqua custom objects. When recordings are watched, the system automatically generates custom object records with details like watch duration. This integration helps customers effectively promote events on demand to drive registrations and engagement.	Web portal
Licensing features
New or enhanced feature	OpenAPI integration for updated Webinars Premium Features and capacity rules	OpenAPI integration is being added for webinar scheduling changes. This update ensures that premium webinar features align with license entitlements. Hosts with a high-capacity Zoom Webinars license and a lower-capacity Zoom Events or Webinars Plus license can no longer use premium features at higher capacities. When creating new webinars, affected users must choose between premium features with reduced capacity or standard features with full capacity, with clear in-product guidance. Existing webinars are not impacted.	Web portal
New or enhanced feature	Improved resource center visibility for enhanced user guidance	Users can access training materials and product tutorials through a redesigned resource center interface that addresses the limitations of text-heavy support articles. The previously hidden training and enablement hub has been repositioned as a prominent Resource center button in the main interface, replacing its former location within the help menu. The updated design increases the size of the help icon and follows the established visual pattern of other primary interface elements. Users can more easily discover video content, step-by-step guidance, and enablement materials that directly answer their questions about product functionality. This improvement helps customers find relevant learning resources more intuitively.	Web portal
New or enhanced feature	Enhancements to hub team management CSV upload	Hub owners and account admins can use CSV upload to add licensed hosts in bulk to their hubs. The enhanced CSV upload component supports adding up to 1,000 licensed hosts per upload, checking that each host has the appropriate Events or Webinars Plus licensing. When processing batch uploads, the system continues to add successfully validated licensed hosts even if some entries fail verification. Failed entries generate error messages while successfully processed hosts are added to the hub. This enhancement streamlines the process for customers adding large numbers of licensed hosts to their collaboration hubs.	Web portal
New or enhanced feature	Enhancements to event scheduling with detailed concurrency conflict information	Users can better understand and resolve concurrency conflicts when creating new events through enhanced messaging and visual indicators. The system provides comprehensive conflict details including specific start and end dates of existing events that overlap with proposed scheduling. Available license options are clearly presented to guide users toward viable alternatives for their event setup. For recurring events, additional line items remind users to review session lists to identify potential concurrency issues. These improvements reduce confusion and help users make informed decisions about event timing and capacity selection.	Web portal
New or enhanced feature	Account migration for Zoom Events and Webinars Plus assets	Account admins can migrate all Zoom Events and Zoom Webinars Plus assets from one account to another through the OP web portal. When triggering account migration from account A to account B, all existing events and sessions automatically transfer to the destination account. This migration process follows the same workflow that is currently available for meetings and webinars. Users can continue accessing their existing Zoom Events and Zoom Webinars Plus assets seamlessly after the migration is complete.	Web portal
Video On Demand features
New or enhanced feature	Unified search and filtering experience for channel pages	Viewers can utilize an improved navigation system on channel pages that combines previously separated components into one cohesive interface. The always-visible toolbar provides content type filtering options, keyword search functionality, and tag-based discovery in a consistent design. Viewers can sort their results using multiple options including newest on top and alphabetical ordering (A to Z or Z to A). When videos appear in multiple contexts, the interface clearly shows playlist associations to reduce confusion from duplicates. If a search returns no results, the system automatically displays featured and most-watched videos as recommendations, making it easier for viewers to discover relevant content even when their specific search terms don't match.	Web portal
New or enhanced feature	Enhancements to video content management with customizable tagging system	VOD hosts can manually add up to five tags to their video content from a shared Tag Library . They can create new tags up to 40 characters long, which are automatically saved to the library. Each workspace can maintain up to 20 tags that can be edited or deleted, with changes reflecting across all tagged videos. Viewers can filter videos by tags on channel pages and content hub View all pages, where selecting multiple tags expands the search results. Tags appear in video metadata and on the player page, making it easier for viewers to discover relevant content. This feature helps users better organize and find video content at scale.	Web portal
Webinar features
New or enhanced feature	Updated presenter identification in simulive event recordings	Event organizers can provide a more polished experience for attendees accessing simulive event recordings through improved display naming. When the Display participants names in the recording setting is enabled, simulive recordings will show Presenter rather than the technical term Simulive across all viewing formats. This affects video overlays, audio transcripts, and closed captioning systems where speaker identification appears. The update removes confusing technical terminology from the attendee viewing experience. This enhancement helps maintain the professional appearance of simulive content in on-demand formats.	Web portal
New or enhanced feature	Include alternative hosts in webinar templates	Hosts can add alternative hosts to webinar templates and have them automatically applied when scheduling new webinars. Alternative hosts that are configured in the original webinar will be saved as part of the template. When users apply the template to create a new webinar, the alternative hosts will be automatically populated, eliminating the need to remember to add them manually. This feature streamlines the webinar scheduling process by preserving all host configurations within templates. Note: This feature is scheduled for release shortly after October 20 and may not be available at this time.	Web portal
New or enhanced feature	ICS calendar file inclusion in host and alternative host webinar emails	Hosts and alternative hosts receive ICS calendar files in their webinar email notifications. Previously, ICS files were only included in attendee webinar emails but were missing from host and alternative host communications. When hosts and alternative hosts receive webinar emails, the messages will include ICS calendar files that can be imported into their calendar applications.	Web portal
New or enhanced feature	Enhancements to webinar email template customization	Admins can customize the HTML of summary emails that are sent out for their account's webinars. A new entry in the webinar account settings section allows admins to access and edit AIC summary email templates. Admins have the ability to modify the HTML content to match their organization's branding and messaging preferences. This enhancement provides organizations with greater control over their webinar email communications and ensures consistent branding across all touchpoints.	Web portal
New or enhanced feature	Daily limit for webinar registration notification emails	Hosts can receive email notifications for webinar registrations with a new daily cap of 500 emails to prevent notification overload. When the daily limit is reached, no additional registration notification emails are sent until the limit resets the following day. All notification emails include text explaining the daily limit and reminding hosts that complete registration information is available on their webinar management page. This feature protects hosts from receiving hundreds or thousands of registration emails for popular webinars.	Web portal
New or enhanced feature	50/50 split screen scenes for speaker and video content	Production Studio users can select from two additional scene layouts that feature a 50/50 split between a speaker tile and shared video screen. The new scenes offer positioning flexibility with video content displayed on either the left or right side of the screen alongside the speaker. These layouts are designed specifically for webinar scenarios where equal visual emphasis on both the presenter and video content is desired. The expanded scene options give customers more control over their webinar presentation format and visual customization.	Web portal

September 22, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Analytics features
New or enhanced feature	Improved formatting and organization of poll response data	Poll exports now use a simplified, column-based layout where each question and response appears on its own row, making the data easier to read and analyze. For events created on or after April 1, 2025, poll data will be exported in multiple files. Events created before this date will continue to export poll data in a single file.	Web portal
Attendee features
New or enhanced feature	In-person attendee survey eligibility based on check-in status	Event organizers can send post-session surveys to in-person attendees who physically checked in to a session, regardless of whether they joined the Zoom webinar. Previously, survey eligibility was limited to registrants who joined a session virtually. With this enhancement, if a registrant has a session check-in record with a Checked-in status, they will receive the post-session survey via email and can access it in the event lobby. This feature maintains existing virtual attendee survey eligibility while extending coverage to hybrid and in-person events. This improvement ensures organizers can collect feedback from all session participants, regardless of how they attended.	Web portal
New or enhanced feature	Enhancements to session cards in lobby	Attendees can see more relevant session information in the lobby based on the event timeline. Before the event, featured sessions appear first followed by more sessions. During the event day, live sessions display first, then upcoming sessions within 30 minutes, followed by featured and other sessions. Key information and action buttons are organized more intuitively next to session titles, with status indicators for featured, bookmarked, and joined sessions clearly visible. This improved display makes it easier for attendees to find and join the sessions most relevant to them at any point during the event.	Web portal
New or enhanced feature	Enhancements to multi-session track and filter tags	Attendees can see visual tags on session cards that identify which tracks and filters are applied to each session. These tags appear on the lobby page, session tabs, and when clicking into a session to view the session card modal. The tags provide clear visual indicators that help attendees quickly identify session categories without having to navigate through different sections. This improvement makes it easier for attendees to understand what sessions belong to specific tracks, enhancing the overall navigation experience for multi-session events.	Web portal
New or enhanced feature	Enhancements to event lobby for mobile users	Attendees can experience a more cohesive design when navigating the Zoom Events mobile lobby. The bottom navigation bar icons now align with the latest Zoom App UI, and actions like Pair with Room and Profile Settings have been moved to a top-right menu to streamline the interface. The session detail page enables navigation from speaker profiles to session lists and displays bookmark counts directly in the session list. Search functionality has been added to both the session detail page and speaker list for easier content discovery. These updates create a more intuitive and consistent experience across the Zoom mobile app.	iOS Android
Event setup features
New or enhanced feature	Real-time content streaming in text editor	Users can see AI content being generated in real time within the rich text editor when using content generation features. Instead of waiting for the full output, the system streams text in increments , allowing users to watch the content appear progressively. During generation, users cannot modify the content until the process is complete. Once generation finishes, users can edit, export, and save the content as usual.	Web portal
New or enhanced feature	Enhancements to event content generation with customizable auto-generation settings	Event hosts can automatically generate content after session recordings are processed. In the Meeting & webinar tab, under the Webinar recordings section, hosts can enable Content generation with AI companion and select which specific content types they want to automatically generate. When enabled, the system will create content using medium length and all pre-generated topics once the event recording is processed. This setting persists when duplicating events or creating new ones from templates.	Web portal
New or enhanced feature	Enhancements to content generation with real-time text streaming display	Users can see content being generated in real-time within the rich text editor after clicking the Generate option in the content library. The streaming generation process displays text token by token, providing immediate visual feedback as content is created. Users cannot edit the content until generation is complete, after which they can make changes, export, or save as desired.	Web portal
New or enhanced feature	Enhancements to content generation with expanded support in EU hosted accounts	Account admins can enable content generation features like email compose, smart compose, and content generation for accounts provisioned in Zoom's EU data center infrastructure. The features work identically to other regions and are disabled by default in the web portal.	Web portal
Hub features
New or enhanced feature	Enhancements to hub team management with CSV upload for licensed hosts	Account owners and admins can use CSV upload to add licensed hosts to their hub in batches, improving the efficiency of team management. This feature extends the existing CSV upload functionality that was previously only available for free hosts. When uploading a CSV file, the system verifies that each host has the proper licensing before adding them to the hub. If some hosts in the CSV file lack proper licensing, the system will still successfully add all properly licensed hosts while displaying error messages for those that could not be added. This enhancement significantly speeds up the process of adding multiple licensed team members to maximize collaboration flexibility.	Web portal
Integration features
New or enhanced feature	Enhancements to Video on Demand registration data with Pardot	Hosts can configure Pardot integration settings for Video on Demand (VOD) recordings through a dedicated configuration page. The page displays registration mapping options that allow users to sync registration data between Zoom Events and Pardot. They can access these settings through a Configure option on the VOD interface, where they can set up field mappings and manage registration workflows.	Web portal
New or enhanced feature	Email failure webhook notifications	Developers integrating with Zoom Events can receive webhook notifications when emails fail to send to event attendees. The webhook payload includes essential information such as event ID, template name, attendee email, failure timestamp, and specific error reason. This feature follows the standard Zoom webhook format and authentication, ensuring seamless integration with existing systems. Webhook notifications fire immediately when an email send failure occurs, allowing developers to quickly identify and address delivery issues. This feature must be enabled by Zoom.	API
Licensing features
New or enhanced feature	Zoom Webinars Plus and Zoom Events support for large meetings event type with 3000 and 5000 capacity	Event organizers can host meetings with up to 3000 and 5000 participants directly through the Events portal when they have the appropriate Zoom Events and Zoom Webinars Plus licenses. This alignment with core meeting capabilities eliminates the previous workflow that required manual support team intervention for meetings exceeding 1000 capacity.	Web portal
New or enhanced feature	Enhancements to concurrency settings for events	Hosts can see more accurate information about event concurrency in the event listing page. The updated copy clarifies that a hub can host one event per the license status. When setting up an event, the default capacity is now set to match the hub's linked license capacity rather than automatically using the highest available capacity. Users can still adjust this capacity based on their concurrent license status. A new disclaimer provides additional context about capacity settings during event setup. These improvements reduce confusion and help users better understand their concurrency limitations.	Web portal
New or enhanced feature	Changes to Webinars premium features and capacity rules	Users with both a larger Zoom Webinars license and a lower-capacity Zoom Webinars Plus / Zoom Events license can choose between higher attendee capacity with standard features or premium features at lower capacity when scheduling webinars. This update ensures proper license usage and allows changes before the webinar starts. Learn more about Webinars premium features and capacity rules.	Web portal
Webinar features
New or enhanced feature	Gallery view scene added to Production Studio for enhanced webinar customization	Users can add a gallery view scene in Production Studio, allowing them to display more video tiles simultaneously during webinars. Previously, Production Studio only supported spotlighting up to 9 video tiles, but this enhancement enables users to show a gallery view with additional participant videos visible. This new scene type provides greater flexibility for webinar producers who need to showcase multiple participants at once. The gallery view scene helps create more dynamic and inclusive webinar experiences by allowing more participants to be visible on screen.	Web portal
New or enhanced feature	Enhancements to webinar HD video settings	Account owners and admins can benefit from improved webinar HD video settings that apply 720p as the default when enabled at the account level. Previously, even when admins enabled 720p for webinars, hosts had to manually select this option during scheduling, often missing this step. With this update, accounts with only 720p enabled will automatically apply this resolution to all webinars without showing a scheduling option. Accounts with both 720p and 1080p can manage each resolution separately, with 720p applied automatically when enabled, while 1080p remains an opt-in choice during scheduling. This update standardizes HD video settings to behave like other web settings, reducing confusion and ensuring intended video quality is consistently delivered.	Web portal
New or enhanced feature	Enhancements to simulive delay start time	The maximum delay start time has been reduced from 10 minutes to 5 minutes, giving hosts more precise control over when their events begin. Additionally, hosts can select delay times in one-minute increments instead of two-minute increments. This change allows for more flexibility when scheduling simulive events while reducing unnecessary wait times for attendees.	Web portal

August 25, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Licensing features
New or enhanced feature	Rebranding of Zoom Sessions to Zoom Webinars Plus	Users will see Zoom Sessions renamed to Zoom Webinars Plus across all user facing touchpoints. These are naming and branding updates only and core product functions remain unchanged. Additionally, Zoom Events will be rebranded to Zoom Webinars & Events with an updated logo. On the Zoom web portal, the navigation menu will have dedicated product tabs for Webinars, Webinars Plus, and Events. Each tab provides a product summary, access to the Events portal, and feature videos highlighting the product. On the Zoom Events portal, the new name and logo will appear as Zoom Webinars & Events across the event creation and management experience. All related system notifications, including emails and in product messages, will also be updated.	Web portal

August 18, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Admin features
New or enhanced feature	Admin role access for Zoom Events	Admins can access and manage all Zoom Events hubs within their account. Admins can view and modify hub host lists, schedule events, add co-editors, and edit event and session details. They can also access hub and event analytics data. This enhanced admin access mirrors the capabilities available in the web portal, enabling seamless management of user's Zoom Events environments.	Web portal
Analytics features
New or enhanced feature	View poll and quiz analytics for video recordings	Hosts can access analytics data for polls and quizzes attached to published video recordings in Zoom Events. The analytics dashboard displays active polls and quizzes, total response volume, and response rates at the channel and hub levels. For authenticated channels, the system tracks user submission details including names and email addresses when responses are not anonymous. Hosts can export comprehensive reports containing video titles, channel names, response timestamps, and user information. These analytics help organizers measure engagement and gather valuable feedback from their video content.	Web portal
New or enhanced feature	Analytics tracking for VOD Q&A	Hosts can access comprehensive analytics for Video On Demand (VOD) Q&A through the Channel Analytics Summary page. The analytics track total question volume per video and channel, with metrics showing the number of questions asked and answered. Users are identified by email or user ID for engagement tracking, and each unique viewer is counted once per scope. Question resolution metrics display the ratio of answered to unanswered questions across all levels.	Web portal
New or enhanced feature	Analytics for resource downloads	Video CMS hosts can access analytics data for downloadable resources in their channels and hubs. They can view total download counts across all resources, track individual file downloads, and analyze user-level engagement through detailed reports. The analytics dashboard includes a Most Popular Material widget on the homepage displaying top downloaded files. Download counts are visible to end users next to each file, excluding downloads from hub team members.	Web portal
Event setup features
New or enhanced feature	Production Studio 50/50 speaker and content split scene support	Hosts can access a new 50/50 split scene layout in the production studio that equally divides the screen between a speaker's video and their shared content. This layout provides equal emphasis to both the presenter and their presentation materials. The 50/50 split scene is available immediately when creating or editing webinar productions.	Web portal
New or enhanced feature	Cloud-based video processing for Production Studio Live	Hosts can leverage cloud-based mixing capabilities in Production Studio Live instead of relying on their local computer resources. The system processes and mixes video feeds directly in the cloud, eliminating the need for host machine processing. This architecture supports more efficient video processing and streaming while maintaining production quality.	Web portal
New or enhanced feature	Enhancements to rich text editor with inline AI text generation and modification	Event hosts can use AI-powered text generation capabilities directly within the rich text editor. When editing content, hosts can highlight text and access AI Companion through the text toolbar to reword or refine specific sections. AI Companion provides suggested text variations that can be previewed before replacing the original content. This enables seamless AI-assisted content refinement.	Web portal
Integration features
New or enhanced feature	Exclude special role tickets from Pardot sync	Hosts can prevent attendees with special role tickets from syncing to Pardot. This feature excludes hosts, speakers, panelists, moderators, and translators from being added to Pardot lists or triggering external activities, even if they have a normal attendee ticket assigned. After a session ends, only regular attendees are synced to the Pardot attendance list and generate the attended external activity. This ensures that analytics reports match the exact attendance numbers in Zoom Events, providing more accurate data for marketing and CRM systems.	Web portal
New or enhanced feature	Enhancements to Salesforce integration with default event field mapping configuration	Hosts can set a default field mapping template in the Salesforce global configuration settings for Zoom Events. When creating new events in Salesforce, the system automatically applies the selected template's field mappings. Hosts can modify the field mappings for individual events after creation without affecting the default template. Field mappings control which Salesforce data fields sync with Zoom Events analytics.	Web portal
New or enhanced feature	Enhancements to Pardot integration with customizable ticket type filtering	Hosts can now control which ticket types sync data with Pardot through the Pardot integration configuration page. A new Tickets Sync section displays a checklist of all tickets created for the event, with all tickets selected by default. When tickets are unselected, their registration and attendance data will not sync to Pardot lists and external activities. This selective sync control helps organizations manage data flow between Zoom Events and their marketing systems.	Web portal
New or enhanced feature	Enhancements to Marketo integration with custom object fields for VOD channel and video management	Hosts can leverage dedicated metadata fields for managing video on demand content through the Marketo integration. The system introduces five new custom object fields that replace the previous event-centric naming convention. The integration maintains support for existing records while providing VOD-specific field names that align with the actual content type.	Web portal
New or enhanced feature	Enhancements to HubSpot integration with dedicated VOD field mapping	Account owners and admins can access new custom object fields that clearly differentiate video on demand (VOD) content from live events in HubSpot. The integration replaces the previous mapping logic where event fields were used for channels and session fields were used for videos. The system introduces five VOD-specific fields that provide clearer labeling for channel and video identification, including dedicated fields for channel publishing dates and video titles. These improvements help streamline workflow creation and reduce confusion when managing VOD content in HubSpot. The update applies to all Advanced video CMS users while maintaining compatibility with previously generated records.	Web portal
Video On Demand features
New or enhanced feature	Enhancements to VOD for web campaigns	Hosts with Advanced video CMS licenses can create embeddable channels for web campaigns. They can add playlists and individual videos, enable registration, and customize playback features. Each video in the channel has a unique embed code, and hosts can choose to embed the entire channel or specific videos using provided scripts. When registration is required, viewers only need to register once to access all videos in the channel for 30 days. This streamlines setup for hosts, removes repeated registration for viewers, and boosts adoption rates for marketers using multiple videos in their campaigns.	Web portal
New or enhanced feature	Enhancements to video embedding controls	Hosts can create embed channels in Zoom Events video CMS to control where their videos can be played. When creating an embed channel, they can choose to allow video playback on specific websites by providing domain names, or enable playback across all websites. The embed script automatically enforces these domain restrictions, ensuring videos only play on authorized websites. If the setting is changed from allowing all websites to specific websites, the previous embed script stops working. This streamlined approach provides better control over video content distribution while reducing friction in the embedding process.	Web portal
New or enhanced feature	Enhancements to bulk migration controls	Advanced video CMS users can directly access the bulk migration tool to transfer video content from external domains into their platform. They can self-manage up to two approved domains per hub, with domain list modifications limited to once every six months. The system validates migration requests against the approved domain list before execution.	Web portal
New or enhanced feature	Embed videos in email campaigns	Hosts with advanced Video On Demand licenses can embed Zoom Events videos in HTML email campaigns. Hosts can customize the video thumbnail, alternative text, and enable features like registration, authentication, and interactive elements. When email recipients click the embedded thumbnail or text, they are directed to a branded web page where they can watch the video. The video automatically plays by default, and viewers can access other videos if they are part of a channel. Hosts can track video views and unique watches, helping measure email campaign effectiveness.	Web portal
Webinar features
New or enhanced feature	Enhancements to Production Studio scenes with video content management	Hosts can upload and integrate videos into their webinar scenes within Production Studio. Videos can be organized as a collection, with support for multiple uploads and 16:9 aspect ratio formats. The maximum duration for video scenes is 120 minutes, while the file size limit is 4GB. Hosts have controls to manage video playback, including automatic play when pushed to air, volume adjustment, and mic muting options during playback. Videos can be configured to play once or loop continuously, with options for scene advancement after completion. This enhancement enables seamless video integration during live webinar presentations. Note: Hosts must be on Zoom desktop app version 6.5.10 or higher to use video scenes in Production Studio.	Web portal
New or enhanced feature	Early access for simulive event hosts	Hosts and panelists can join simulive events before the scheduled start time. Users can access the backstage area or enter the webinar environment to ensure everything is properly configured. For simulive events that transition to live, hosts can verify panelist audio and video settings, review the event agenda, and make final preparations. This feature allows hosts to manually start events and ensures webinars begin on time, providing better control over event execution.	Web portal

July 14, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Attendee features
New or enhanced feature	Enhancements to track filtering for multi-session events	Attendees can select only one track at a time when filtering sessions in multi-session events. The selected track is visually highlighted, making it easier to identify which track is currently active. Users can see all selected filters, including tracks and tags, whether the filter menu is open or closed. The improved track filtering system helps attendees find relevant content more efficiently while maintaining the ability to assign multiple tracks to individual sessions.	Web portal
New or enhanced feature	Enhancements to post-event experience	Users accessing Zoom Events after an event has ended will see a streamlined interface focused on session recordings. The lobby and sessions tabs no longer display non-session events, date and time information, virtual/hybrid tags, or the Hide ended sessions toggle. The Itinerary tab and streaming notifications have been removed from the post-event view. Users will no longer see options to pair with Zoom rooms or join via the Zoom app when accessing recorded content. These changes create a cleaner interface for accessing on-demand event content.	Web portal
Event setup features
New or enhanced feature	Duplicate existing emails in email management	Hosts can duplicate any existing email template in the email management section to create multiple versions of the same email type. The duplicated emails retain all functionality of the original template, including content editing, recipient settings, and trigger configurations. All duplicated emails are created in draft state and require publishing to become active. This feature enables hosts to create multiple variations of reminder emails or send different confirmation emails based on ticket types without starting from scratch.	Web portal
Events features
New or enhanced feature	Enhancements to event list page for mobile experience	Users accessing Zoom Events on mobile devices can navigate through a modernized event list interface that matches the platform's latest design language. The updated page includes an enhanced image loading, preventing performance issues with large event lists. When recordings are available, users can directly access them through dedicated join links, streamlining the playback experience. The interface supports seamless navigation between current and past events, with intelligent filtering of lobby-close events to maintain a clean view. These improvements deliver a more cohesive and efficient mobile event browsing experience.	iOS Android
Hub features
New or enhanced feature	Update to professional services link	Hosts can access an updated Request professional services option under the Event portal help section. When users click the link, they are directed to a dedicated page showcasing available services and partners that can help enhance their user experience.	Web portal
New or enhanced feature	Enhanced content discovery with unified search functionality	Attendees can search for content directly from the content hub main page. The search functionality covers all types of content, including upcoming events, recurring events, multi-session events, webinar replays, and channel videos. When performing a search, attendees are directed to a comprehensive view all page that displays matching results across different content categories. The search results include both past and upcoming events, making it easier for attendees to find relevant content in one centralized location. This enhancement helps attendees quickly locate specific content that matters to them.	Web portal
Licensing features
New or enhanced feature	Enhancements to concurrent event management in SaaS hub	Event organizers can run concurrent events across multiple Zoom Events Unlimited (SaaS) hub within the same account, leveraging a shared concurrency pool. The total number of simultaneous events allowed equals the number of licenses owned by the account. This means users can host events across different hubs without needing specific license assignments from admins. Account admins can monitor concurrency usage, receive notifications about scheduling conflicts, and manage concurrent event capabilities if needed. This enhancement offers greater flexibility and efficiency, enabling teams to collaborate and run multiple events simultaneously across the organization's hubs.	Web portal
Payments & Billing features
New or enhanced feature	Payment dashboard metrics for event insights	Hosts can access comprehensive payment metrics across all their events in a centralized dashboard in the event level. The dashboard provides detailed information about paid event registrations, transaction details, and money movement status. Hosts can view fee and tax breakdowns across different payment providers, track monetization performance, and monitor registration metrics. This consolidated view enables hosts to efficiently manage their event financials and perform reconciliation tasks. The payment dashboard streamlines financial tracking and reporting for event organizers.	Web portal
Video On Demand features
New or enhanced feature	Q&A interactions for video on demand	Hosts can enable Q&A functionality to transform one-way video experiences into interactive sessions. The feature includes a comprehensive management interface where hosts can view question details including user information, associated videos, and channels. Viewers must authenticate through Zoom or SSO to participate, and they have the ability to report inappropriate content. Questions are displayed chronologically by recency, and hosts can edit their answers at any time. Hosts receive detailed analytics reports showing question volume across videos and channels, with metrics available in the Hub overview section.	Web portal
New or enhanced feature	Enhancements to poll and quiz for video on demand	Hosts can create and schedule polls or quizzes to appear at specific timestamps during video on demand (VOD) playback. Poll and quiz settings include options for mandatory or optional participation, anonymous responses, and result sharing after submission. Hosts can enable or disable these interactions at the channel level, controlling whether polls and quizzes appear during playback. They can reuse polls and quizzes from the original event session and view consolidated response data from both live events and VOD playback. When enabled for channels requiring authentication, user response data includes account details unless anonymous mode is selected. This feature brings interactive engagement tools from live events to the VOD experience.	Web portal
New or enhanced feature	Enhancements to lobby content with supplemental recordings and playback controls	When more than one recording is available, hosts can add multiple recordings to live or Simulive sessions through Event content Session Recordings of the event setup page. By default, the longest recording is selected, but hosts can replace it or add more. When multiple recordings are included, attendees see a list of available recordings when playback begins, allowing them to choose which one to watch.	Web portal
Webinar features
New or enhanced feature	Enhancements to simulive event scheduling with customizable delayed starts	Event organizers can manage the actual start time of simulive webinars independently from the scheduled time shown to attendees. Instead of setting unusual start times like 10:01 or 10:02, organizers can schedule the event for a standard time while controlling when content begins. The system supports both preset delayed starts and manual initiation options. Hosts maintain full visibility of start time settings through the event dashboard. This feature helps create an organic feel to virtual events while accommodating late-joining attendees without displaying unconventional start times to participants.	Web portal

June 16, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Analytics features
New or enhanced feature	Updated reporting terminology and interface improvements for event analytics	Users can access enhanced reporting with standardized terminology across all event analytics exports. CSV reports now consistently use Lobby material downloads instead of Number of material download in session summary, session details, and event attendance details reports. The session details CSV has been renamed to Session Attendance Details to better reflect its content. Single lite events now feature a simplified interface with hidden lobby material download counts and recording view options in session details. Download standard reports maintain consistent column naming conventions across all report types. These improvements ensure consistent terminology and provide appropriate interface elements based on event configuration.	Web portal
Attendee features
New or enhanced feature	Enhancements to session join button timing controls for Zoom Webinars Plus and Zoom Events	The customized join button timing feature, expected to be available for Zoom Webinars Plus in May, is now being implemented for multi-session events in June. Hosts can enable customized join button timing through a new toggle. When enabled: Hosts can specify how many minutes before a session's start time the join button becomes active for attendees. The session detail page displays a greyed-out join button with hover text indicating when attendees can join the meeting. For sessions starting beyond 20 minutes, no button appears in the lobby list to prevent visual clutter.	Web portal
New or enhanced feature	Enhancements to post-event registration validation for previously registered users	Attendees can now register for events more flexibly, even if they attempt to register more than once for the same event. Previously, the system would block users from registering again by displaying an error message stating that only one ticket is allowed per registrant. This restriction has been removed to improve the user experience for events that do not require authentication. Users are no longer blocked if they attempt to register multiple times for the same event using the same email address. If a user submits different information in the registration form (other than their email) during a second registration attempt, that new information will not overwrite the original registration data stored in the system. Users who already hold a pre-registration ticket are not allowed to register again. They must access the event using the join link that was originally emailed to them.	Web portal
New or enhanced feature	Enhancements to post-event messaging	Attendees will see updated text indicators throughout the registration flow and lobby page when accessing an event that has ended. The event date is removed from the registration form page to avoid confusion. The lobby page and all related tabs, including Sessions and Itinerary, display an Event has ended message. These updates help attendees clearly understand when they are accessing past event content instead of a live event.	Web portal
New or enhanced feature	Enhancements to post-event email notifications	Users receive updated email notifications that clearly indicate when an event has concluded. The verification code and order confirmation emails now display Event has ended as a suffix to the event date. This text update helps attendees understand the event's status when registering after the event end date. These improvements reduce confusion and provide clearer communication about event timing.	Web portal
New or enhanced feature	Enhancements to post-event call-to-action buttons	Users viewing events after they have ended will see updated call-to-action buttons specifically designed for the post-event experience. For unregistered or logged-out users, the Register button changes to Register to Watch On Demand. For registered users, the Join lobby button updates to Watch on Demand . The registration options maintain their original text but include updated supporting information. These improvements help users more easily access and watch event recordings after the live event has concluded.	Web portal
New or enhanced feature	Enhancements to date and time format display	Users can see consistent date and time formats across all Zoom Events and Zoom Webinars Plus surfaces, including the event lobby, registration pages, session details, and email communications. The standardized format displays dates as Jan 3, 2018 and times as 3:00 PM - 5:00 PM CST. Time zones are clearly indicated in all applicable locations, even when aligned with the user's local time zone. For events spanning multiple days, the format displays as Jan 3, 2018 2:00 PM - Jan 4, 2018 5:00 PM CST. This standardization helps reduce confusion and improves the user experience across the platform.	Web portal
Event setup features
New or enhanced feature	Track email recipient and delivery status	Hosts can access a detailed email tracking interface that shows the complete delivery lifecycle of each communication listed in the email tab in event setup . The system provides status updates for all audience members, including pending deliveries, successful sends, and various failure scenarios such as bounces, unsubscribes, and scheduling mismatches. Hosts can take immediate action by using the resend feature for previously sent or failed emails, and can view scheduled versus actual send times.	Web portal
New or enhanced feature	New content types for AI content generation	Event hosts can select from additional content types when generating content for Zoom Events. The new content types include social media posts, LinkedIn articles, white papers, and all-hands recaps. Users can easily transform their webinar recordings into different content formats through the content generation dropdown menu. Generated content can be customized and reused across multiple channels. This feature helps hosts maximize the value of their event content while saving time and resources on content creation. This feature needs to be enabled by the Zoom Account admin in web settings under AI Companion and Zoom Events.	Web portal
New or enhanced feature	Enhancements to email management and trigger controls	Hosts can manage email communications with improved control over individual email triggers and schedules. Each email type is separated into distinct triggers with dedicated content and settings. The email list interface displays key information including title, recipient, trigger, total emails sent, and status. Emails can be managed across different statuses, including scheduled, ongoing, done, and deactivated, with each status offering specific available actions.	Web portal
Hub features
New or enhanced feature	Account admin to support Asset transfer between hubs	Account admins can perform asset transfers within inactive and active hubs through the hub settings. This capability allows admins to reassign licenses and transfer events or assets between hubs regardless of their membership status in the original or destination hub.	Web portal
Integration features
New or enhanced feature	Webhook notifications for VOD registrations	Hosts can receive webhook notifications when attendees register for Video On Demand (VOD) content. The webhook event includes essential registration details such as channel ID, authentication method, registration date, and external ID. This automated notification system enables seamless integration with third-party applications and systems. Webhook notifications help reduce system load by eliminating the need for constant polling and allow for real-time actions based on registration events.	API
New or enhanced feature	VOD registration list API	API users can retrieve a comprehensive list of Video On Demand (VOD) registrations through a new API endpoint. The API returns essential registration details including first name, last name, email address, registration date, and authentication method. Additional registration information and responses to custom questions are also included in the response. API users can filter the results using registrant email as a query parameter. This API enables seamless integration with external systems like Marketo and Salesforce for efficient data synchronization.	API
New or enhanced feature	Enhancements to Marketo integration data handling for external registrations	Hosts can prevent unintended data overrides when registrations come from outside Zoom forms. The integration now only synchronizes registration and attendance data, while maintaining full field mapping for registrations through Zoom forms. For registrations from external sources, the system updates join links, attendance status, and custom object records without modifying existing Marketo lead field data.	Web portal
Payments & Billing features
New or enhanced feature	Enhancements to tax calculation system for Philippines VAT compliance	Hosts can process Philippines Value Added Tax (VAT) for Zoom Events and Webinar transactions starting June 1, 2025. The system validates Philippines Tax Identification Numbers (TIN) in various formats including 0XX-XXX-XXX, 0XXXXXXXX, 0XX-XXX-XXX-XXX, or 0XXXXXXXXXXX where X represents a digit. Invalid TIN formats will be rejected during registration. The platform automatically calculates and displays applicable VAT charges on invoices along with Zoom's TIN. This enhancement ensures compliance with new Philippines tax regulations while streamlining the tax calculation process for virtual events.	Web portal
New or enhanced feature	Enhancements to event-level payment analytics and reporting	Hosts can access detailed payment metrics and transaction data for their paid events through 2 locations in the Zoom Events portal. From the Event analytics page, hosts can view and download a comprehensive payments report that includes revenue, tax deductions, and payment provider fees. Additionally, from the Manage registrants section, hosts can export a detailed payment report containing all transaction details for the event.	Web portal
Video On Demand features
New or enhanced feature	Video upload restrictions removed	Hosts can upload video content directly for Simulive sessions, Recordings & Videos, and VOD Channels without the need to reach out to support. This update simplifies the upload process by removing manual and automatic approval steps that previously limited access to select customers. Upload capabilities now default to active for all ZE/ZS licenses, including new ones issued in the future.	Web portal
New or enhanced feature	Migrate and manage video content for use in Zoom Events VOD	Event organizers can migrate large volumes of video content from other platforms to Zoom. By uploading files to an Amazon S3 location and granting Zoom access to existing repositories, users can transfer videos and metadata directly into their Zoom accounts. In most cases, the migrated content appears in the Events portal and is integrated into the Zoom Events Video CMS.	Web portal
New or enhanced feature	Enhancements to downloadable resources for Video CMS	Video CMS hosts can attach downloadable files to individual videos and channels in Zoom Events. They can add up to 10 files per video and 20 files per channel, with files appearing on the video player page and channel detail page respectively. Hosts can track download metrics including the number of downloads per file, who downloaded them, and from which channel. The metrics are available in both channel and hub analytics, with a most popular materials component displayed on the home page.	Web portal
New or enhanced feature	Create AI content from Zoom Events recordings	Event hosts can generate AI content directly from the hub content library using the Create with AI button. When clicked, hosts access the same content generation workflow available in the content library. The generated AI content is automatically saved to the content library for future use. This feature helps hosts efficiently repurpose their webinar recordings into reusable content assets.	Web portal
Webinar features
New or enhanced feature	Enhancements to webinar resources with customizable section controls	Account admins can enable or disable specific sections of webinar resources at the account, group, and user levels. Admins have granular control over three main components: resource links, documents, and speakers sections. When a section is disabled, hosts cannot add or display content in that particular area of webinar resources. This flexibility allows organizations to maintain compliance requirements while still utilizing other webinar resource features. These controls help organizations better manage their webinar content sharing capabilities.	Web portal
New or enhanced feature	Enhancements to video tile reactions for webinar panelists	Webinar panelists can display reactions on their individual video tiles during webinars. Panelists can use both individual reactions and full reactions where the tile changes color and multiple reactions are shown simultaneously. The reactions appear directly on the panelist's video tile, making it easier for them to express emotions and engage with other participants. Attendees maintain their existing reaction capabilities of sending floating reactions across the webinar viewer. This enhancement enables more dynamic interaction options for panelists while preserving the simplified attendee experience.	Web portal
New or enhanced feature	Enhancements to simulive recording display	Users can experience cleaner simulive recordings without the double wallpaper effect during Go Live events. The system no longer displays the predefined in-session branding webinar wallpaper during the simulive portion, showing only the uploaded recording content. When the simulive recording ends, the live portion maintains proper branding with the configured webinar wallpaper.

May 19, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Analytics features
New or enhanced feature	Enhancements to event reporting and data accuracy	Event organizers can access consolidated reporting features for Zoom Events to better track session bookmarks, reservations, and registration data. The reporting system now accurately displays all registered users regardless of their roles, including speakers and attendees who have bookmarked sessions. Users can generate custom reports for session bookmarks across the entire event rather than individual sessions. A comprehensive reservation report provides visibility into all event sessions from a single view.	Web portal
Attendee features
New or enhanced feature	Enhancements to post-event recording access	Attendees accessing past events will find a simplified interface that removes the ability to watch on-demand recordings directly from the event page. This addresses friction points in the post-event navigation by consolidating the viewing experience to a single location. Event hosts can ensure their attendees have a clear path to accessing recorded content through the lobby page. This update optimizes the user interface specifically for the post-event experience, making it easier for attendees to locate and watch recordings of past events.	Web portal
New or enhanced feature	Enhancements to auto-join settings	Hosts can configure auto-join settings for events, including the ability to adjust the default 15-minute timing and specify whether auto-join applies to hybrid or virtual events. Hosts can customize these settings based on their event type and attendee preferences. The settings provide greater control over how attendees enter events, improving the overall event management experience.	Web portal
New or enhanced feature	Enhancements to attendee permission management	Attendees who register for events using the same email address across different authentication methods can now merge their permissions into a single identity. The system intelligently detects when a user has varying session permissions across different tickets and guides them through the appropriate authentication flow. For No-auth users wanting to sync with OTP or Zoom tickets, the system sends email verification links or redirects to the respective login pages. When syncing between OTP and Zoom identities, users are directed to authenticate through the relevant method. After consolidation, the system maintains the highest security authentication state, with Zoom taking priority over OTP and No-auth methods. This prevents users from missing out on special role permissions and ensures consistent access across all authorized sessions.	Web portal
Event setup features
New or enhanced feature	Enhancements to notification settings in event duplication	Event hosts can retain notification settings when duplicating events or creating templates in Zoom Events. When duplicating an event or creating a template, the system preserves the original notification preferences instead of reverting to default settings. This feature applies to all notification types, including email reminders and in-platform notifications.	Web portal
New or enhanced feature	Enhancements to event duplication with preserved maps and venue settings	Hosts who duplicate events maintain all maps and locations configurations from the source event. The feature preserves venue details, location markers, and spatial settings during the duplication process. They no longer need to recreate location settings for each duplicated event, ensuring consistency across similar events while reducing setup time.	Web portal
New or enhanced feature	AI-assisted content upload for sessions	For multi-session and recurring events, hosts can upload a document to streamline event setup. Once uploaded, Zoom Events automatically extracts the session details and populates them into the system, requiring minimal manual adjustments.	Web portal
Payments & Billing features
New or enhanced feature	Remove business information requirement for non-AU hosts	Hosts can create paid webinars without providing business information if their billing country is not Australia (AU). The system no longer displays the AU SERR banner or sends email reminders requesting business information to non-AU hosts. A tax tooltip is displayed on the registration window to inform hosts about potential indirect taxes and fees that may impact their payout.	Web portal
Ticketing features
New or enhanced feature	Embed promo codes in registration links	Hosts can generate a direct registration link that automatically applies a promo code when a registrant lands on the page. By appending the promo code as a URL parameter (for example, events.zoom.us/.../?promo=YOURCODE), the code will be pre-filled on the registration form using the existing promo code functionality. An option will be added to the promo code dropdown menu, allowing hosts to quickly copy a ready-to-use URL. Alternatively, hosts can manually append the promo code parameter to any event registration link.	Web portal
Video On Demand features
New or enhanced feature	Enhancements to VOD content access management based on account credit status	Hosts with a Basic video CMS license will experience content suppression when their account runs out of credits after May 31, 2025. Published VOD channels remain visible but become restricted for new viewers during the billing cycle. Hub owners cannot modify restricted channel status and will see a Restricted tag on affected content. The platform enforces channel and video publishing limits of 4 channels and 60 videos for accounts without an Advanced video CMS license. When suppression occurs, hub owners receive notifications through email and in-hub messages about the impact on their viewers. Access automatically restores when credits are added or overage is enabled.	Web portal
Webinar features
New or enhanced feature	Schedule simulive events on behalf of others	Users with schedule-on-behalf privileges can now view and select recordings when scheduling simulive webinars for other users. A new Recordings for simulive toggle controls access to recordings specifically for simulive scheduling purposes. Users can manage this permission separately from general cloud recording access, ensuring users only have access to recordings when scheduling simulive events. This feature must be enabled by Zoom.	Web portal
New or enhanced feature	Custom captions for simulive events	Hosts can upload custom captions to their cloud recording that can be used during simulive events instead of automated captions. When a recording has custom captions uploaded, these captions replace the automated captions for that language during simulive playback. Attendees maintain control over caption visibility and can toggle them on or off during the event. The custom captions are not embedded in the video stream, allowing for flexible viewer preferences.	Web portal

April 14, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Analytics features
New or enhanced feature	Enhancements to session attendance reporting	Hosts can view expanded session attendance data that includes join times and exit times for virtual attendees. The reporting API now provides granular visibility into when attendees enter and leave each session.	API
New or enhanced feature	Enhancements to report filtering	Users pulling reporting data through the API can now filter results based on data modification dates. The modified date filter indicates when each person's information in the report was last updated or added. Users can specify a date parameter to retrieve only the data that has been modified since their last synchronization. This targeted filtering approach reduces data processing overhead and simplifies integration workflows. The feature enables more efficient data synchronization by eliminating the need to process redundant information.	API
Attendee features
New or enhanced feature	Unsubscribe confirmation page for event invitations	When attendees or registrants click Unsubscribe in an event invitation email, they'll be redirected to a confirmation page. This action only applies to emails from that specific Zoom Events host, while other transactional emails for registered events will still be sent.	Web portal
New or enhanced feature	Enhancements to registration completion page	Attendees accessing recorded event content will experience an optimized registration process. For free events, the completion page will be bypassed to streamline the user experience, while it will still appear for paid events. UI elements have been refined to match the post-event context, providing a more intuitive path to on-demand recordings.	Web portal
New or enhanced feature	Enhancements to recording access from email links	Attendees who receive post-event emails with recording links can directly access the session recording when clicking the Watch Recording option. For single sessions and recurring sessions, users are taken straight to the video recording view instead of the event lobby. For multi-session events, users continue to be directed to the event lobby.	Web portal
Event setup features
New or enhanced feature	Enhancements to recurring session limits	Hosts can manage up to 60 concurrent sessions in a recurring session event at any given time. When sessions in a series end, hosts can add new sessions to maintain the 60-session concurrent limit. For example, if 5 sessions have concluded in a series of 60, hosts can add 5 new sessions to reach the concurrent limit. This feature must be enabled by Zoom.	Web portal
New or enhanced feature	Enhancements to event page builder implementation	Hosts using legacy templates or duplicating existing events will now have their pages automatically converted to use the page builder interface. The system intelligently migrates classic multi-session event content by separating the bottom component into distinct sections for Speakers, Sessions, FAQ, and Exhibitors. Once implemented, all new events created, regardless of their source, will exclusively use the page builder interface. Legacy events created before the general availability of page builder remain unchanged with their original static design.	Web portal
New or enhanced feature	Enhancements to calendar attachment visibility in emails	Hosts can view and control calendar attachments (ICS files) within the email builder interface. When creating confirmation and reminder emails, hosts can see which emails include calendar attachments and have the ability to add or remove them regardless of default settings. For events with multiple date segments, hosts receive a compatibility notice about potential reduced functionality with email providers.	Web portal
Events features
New or enhanced feature	Enhancements to physical location display for events	Hosts can add physical locations when setting up hybrid and in-person events. The physical location information appears in email invitations and event detail pages. When hosts add a physical location, the field is automatically enabled in email and event builders.	Web portal
New or enhanced feature	Enhancements to people tab navigation	Hosts and attendees can more effectively manage their networking experience with improved participant visibility controls. The updated interface clearly distinguishes between users who have opted into networking and those who haven't, reducing confusion about participant availability. The search toolbar includes expanded filtering capabilities that maintain consistency between desktop and mobile experiences. A new counter shows the total number of networking-enabled participants, helping users gauge networking opportunities. These improvements streamline the process of finding and connecting with relevant participants while providing a more intuitive user experience.	Windows macOS iOS Android
Hub features
New or enhanced feature	Streamlined navigation for event organizers	Event organizers can directly access their primary workspace when clicking the Zoom Events logo. For accounts with a single active hub, users are directed to their hub's event listing page instead of the Across hubs view. Account admins are automatically directed to the Account Management tab, while hub owners, hosts, and VOD hosts are taken to their active hub's event listing page. This streamlined navigation reduces friction and provides faster access to frequently used workspaces.	Web portal
New or enhanced feature	Improved business information update reminder	Hosts will see an improved notification system reminding them to update their business information in the event portal. If users close the notification banner, it won't reappear for 7 days. After this period, the banner will automatically display again if the required information remains incomplete.	Web portal
New or enhanced feature	Enhancements to hero section design	Attendees can experience an improved hero section on the Content Hub main page. The enhanced section displays the hub masthead image, total number of events, total videos, and follower count when it exceeds 500 followers. Users can follow or unfollow the hub with a single click, share content through a modal window, and access social media handles through dedicated icons. Hub hosts can customize the masthead image with fit or fill display options and enable rich text formatting for hub descriptions.	Web portal
Integration features
New or enhanced feature	Marketo integration: Improved processing of registrations missing required fields	External registrations from Marketo will process even when required fields are missing from the submission. When a registration comes in without required fields, Zoom Events automatically populates these fields with a placeholder value instead of failing the registration. All other parts of the integration and flow will work exactly the same. This will increase reliability and lower the risk of registrations getting dropped unintentionally. It's recommended to manage field validation from the Marketo form.	Web portal
New or enhanced feature	Enhancements to ticket ID requirements for events with Marketo and HubSpot integrations	Registrations from Marketo webhooks can be processed without a ticket ID. Zoom Events will automatically retrieve the appropriate ticket using the event ID for events with a single ticket type. For multi-session events, the system issues a default ticket when no specific ticket ID is provided. Event ID will still be needed as a program token for registrations	Web portal
New or enhanced feature	Enhancements to API reporting filters	Users can filter reporting data using modification dates in the Zoom Events reporting API. The API includes a new Modified Date filter that tracks when each person's data was last modified or added to the system. When making GET requests, users can specify a date parameter to retrieve only the records that were modified after that date. The modification date is displayed in the standard API date format used across Zoom.	API
New or enhanced feature	Enhanced validation for for custom registration questions	Users who register attendees through the API will receive clear feedback when custom registration questions are not properly configured in the platform. When custom questions beyond first name, last name, and email are included in the API request but not set up in the Zoom Events platform, the system returns a validation message in the response.	API
Licensing features
New or enhanced feature	Enhancements to licensing notification emails	Users receive tailored welcome emails when they are assigned Zoom Events or Zoom Webinars Plus licenses. The emails feature a consistent user interface and updated content that aligns with the current product offerings. For users assigned both licenses, a consolidated email provides a comprehensive overview of both products. Each email contains rich supporting content, including step-by-step guidance and best practices for getting started.	Web portal
New or enhanced feature	Enhancements to bulk asset transfer capabilities from PPA to SaaS hubs	Event organizers can transfer assets from Pay-Per-Attendee (PPA) to Unlimited (SaaS) hub environments for Zoom Events and Sessions. The transfer supports draft events, past events, and upcoming events where registration numbers do not exceed the destination hub's capacity. For free upcoming events with registrations exceeding capacity, users receive impact notifications before proceeding. Paid events require registration numbers to be within capacity limits before transfer.	Web portal
New or enhanced feature	Allow the reactivation of SaaS hub to PPA hub	During the post onboarding process, event organizers with a Pay-Per-Attendee (PPA) license can reactivate their existing Zoom Events Unlimited (SaaS) hub to a PPA hub. All assets created under the SaaS license will be transferred to the PPA hub. To trigger the conversion, select Settings under the inactive SaaS hub.	Web portal
Payments & Billing features
New or enhanced feature	Support paid ticket registration for additional countries	Attendees from South Africa, Republic of Korea, Egypt, Puerto Rico, and Chile can register for paid tickets on Zoom Events. This expansion allows attendees from these countries to purchase and register for paid events alongside attendees from the existing 28 supported countries. The system implements specific tax rules and functions for each newly supported country based on regional requirements.	Web portal
New or enhanced feature	Enhancements to global tax handling and regional compliance for webinar	Hosts can see an improved tax display system for Zoom Webinar transactions. For India-based transactions, the complete list of states and provinces is available in the dropdown menu, matching the web portal experience. The tax field is automatically hidden for tax-inclusive countries to avoid confusion. For New Zealand transactions, the system validates tax ID entries in two accepted formats: XXX-XXX-XXX or XXXXXXXXX (where X represents any digit).	Web portal
Video On Demand features
New or enhanced feature	View recording expiration dates	Hosts can see when their recordings will be automatically deleted due to retention policies. A Data retention banner appears on the Edit info tab for each video, displaying the number of days until auto-deletion occurs. The date turns red when less than 30 days remain before deletion. Hosts can modify auto-deletion settings through the Manage source content option.	Web portal
New or enhanced feature	Home page for Video CMS	VOD hosts can access a centralized home page for content management and track audience engagement through comments and questions.	Web portal
New or enhanced feature	Enhancements to video playback with floating picture-in-picture controls	Users can access picture-in-picture (PiP) functionality through a dedicated control in the video player. The PiP window becomes movable across the screen and automatically activates when scrolling reaches the bottom of the player. The window returns to its original position when users scroll back up to the player's center position. PiP controls remain accessible in embedded videos, and the feature discontinues when users close the player's web page.	Web portal
New or enhanced feature	Add playlists to channel pages	Basic VOD hosts can add one playlist to their channel, while advanced hosts have the ability to create multiple playlists for better content organization. The playlist feature introduces a new content section that sits between Featured and Individual videos on the channel page. For channels with a single playlist, videos are displayed in a horizontal row format for easy browsing. When multiple playlists are present, they appear as interactive cards that expand into popovers, allowing users to browse and select videos within each collection.	Web portal
Webinar features
New or enhanced feature	Delete wallpapers in production studio	Hosts can access the delete function for wallpapers in Production Studio, which matches the existing wallpaper deletion capability in In-session Branding. When a host reaches the maximum limit of 20 wallpapers for an event, they can remove unwanted wallpapers to make room for new ones. The deletion process follows the same user experience as In-session Branding, providing a consistent workflow across the platform.	Web portal

March 14, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Analytics features
New or enhanced feature	View registration and visit trends for channels and videos	Hosts can monitor attendee engagement metrics through a new suite of trend visualization tools. The analytics dashboard provides detailed insights into channel performance, including registration conversion rates and visitor behavior patterns. Hosts can track the ratio between anonymous and authenticated visits, measure unique user engagement, and identify peak activity periods. The system offers flexible time-frame options to view trends on a daily, weekly, or monthly basis.	Web portal
New or enhanced feature	View channel and video engagement trends	Hosts can access interactive trend charts to analyze viewer engagement patterns across their channels and videos. The charts display daily, weekly, and monthly trends for total views, unique views, and total watch time. Hosts can track viewing metrics broken down by minutes to gain deeper insights into audience behavior.	Web portal
Attendee features
New or enhanced feature	Enhancements to OTP verification flow	Attendees can complete OTP verification without leaving their current page during registration and lobby access. For events without domain restrictions, users can enter their email and receive an OTP code directly on the registration page. The OTP input field appears inline after clicking Verify my email, maintaining all previously entered registration information if verification fails. Users accessing the lobby with OTP as the only sign-in method can complete verification within the lobby interface. This streamlined process reduces page transitions and improves the user experience.	Web portal
New or enhanced feature	Enhancements to mobile session joining flow	Users can join Zoom Webinars Plus from third-party email and calendar links on mobile devices. Joining via third-party calendar (Google, Outlook): Attendees can join with a single click directly to the Zoom app, removing the previous confirmation pop-up Do you want to open Zoom?. Joining from Zoom browser lobby to the app: Users will also experience one-click joining directly to the app, bypassing the previous confirmation pop-up Do you want to open Zoom?. For users without the Zoom app installed when joining from the browser lobby: The pop-up message saying Zoom is not found has been removed. Instead, users will be presented with the option to either download the Zoom app or join via a web browser. Additionally, when clicking a session link more than 15 minutes before the scheduled start time, attendees are directed to the client lobby. Within 15 minutes of the session start time, attendees are taken directly to the session in the Zoom mobile app if it is installed. Special role users, such as hosts and speakers, are directed to the web lobby where they can start backstage or practice sessions.	iOS Android
Event setup features
New or enhanced feature	Preview lobby before publishing multi-session events	Hosts can preview and interact with their multi-session event lobby before and after publishing. The preview feature allows hosts and co-editors to experience the lobby from an attendee's perspective, navigate through different pages, and test the configuration settings. The preview is accessible from both the event setup header and the lobby configuration section. This feature is available for multi-session events and displays the lobby as it would appear at the current point in time.	Web portal
New or enhanced feature	Event cancellation tracking added to change history logs	Hosts can view cancellation details in the event change history. When an event is canceled, the system automatically captures and records the user who performed the cancellation and the timestamp. The change history displays this information alongside existing event modifications.	Web portal
New or enhanced feature	Enhancements to speaker search results	Hosts can view an expanded list of 20 recently created speakers when adding speakers to their events. The search interface includes helper text indicating these are the Last created 20 speakers and guides users to refine their search by typing. The system maintains functionality to pre-populate speaker information based on email or name matches, while displaying speaker headshots alongside names in search results. This enhancement helps hosts quickly find and reuse existing speaker biographies with less effort.	Web portal
New or enhanced feature	Enhancements to page builder with customizable iframe embedding	Event hosts can add an iframe component to their event pages through the page builder's drag-and-drop interface. The component allows hosts to embed external forms, content, and media from supported domains including Google, Typeform, HubSpot, YouTube, and social media platforms. Hosts can customize the padding controls and input the iframe code link in the left-side panel. When published, the embedded content renders directly on the event page. For security reasons the component only accepts iframe syntax and not general HTML or scripts. It must be formatted: <iframe src="https://example.com/embedded-page.html"></iframe> Only allowed domains can be saved in iframe. If a domain isn't accepted please request it be added via a support feature request.	Web portal
New or enhanced feature	Enhancements to chat configuration controls for webinars and meetings	Hosts can configure the default chat settings for their meetings and webinars within Zoom Events during session setup. For single-session events, hosts can set chat defaults for webinars in the event setup flow for attendees and panelists. In multi-session events, hosts can establish chat defaults that apply across all webinar sessions. These settings remain consistent regardless of changes made to the web.	Web portal
New or enhanced feature	Enhanced visibility controls of registration and recording components in the email builder	Hosts can control the visibility of key information in both the registration and recording components within the email builder. In the registration component, two new toggle options allow hosts to hide event date, event time, and event host information. In the view recording component, a toggle gives hosts the option to hide the event date and time.	Web portal
Events features
New or enhanced feature	Enhancements to virtual lobby location details	For single session events, virtual attendees and hybrid ticket holders can access location and map details in the virtual lobby when using mobile devices. Event organizers can include venue maps and location information that becomes visible in both virtual and in-person lobbies for hybrid events.	iOS Android
New or enhanced feature	Enhancements to QR check-in and e-badge verification	Hosts can perform e-badge check-ins using the Zoom Events mobile app during sessions. Zoom Webinars Plus: Hosts now have the ability to generate e-badges and scan attendee QR codes. Zoom Webinars Plus and multi-session events: Hosts can view additional attendee details during check-ins, enhancing the verification process for all sessions. The scanning process has been optimized for efficiency, with a faster 1-second return to the scanning screen for consecutive check-ins. Attendees can manage their e-badges through email, with options to access, print, and download their QR codes as needed.	iOS Android
New or enhanced feature	Custom disclaimers in event lobby	Hosts can add and customize disclaimers that appear in their event lobbies. The feature supports plain text messages with a maximum length of 5000 characters and includes the ability to add a clickable URL for additional information. Attendees will see the custom disclaimer consistently across all platforms, whether accessing the event through the web interface or client application.	Web portal
Hub features
New or enhanced feature	Search function in event listing page	Users can use a search function to find specific events within their host hub and across multiple hubs. The search results display comprehensive event information and direct links to event setup pages. If no events match the search criteria, users will see an appropriate error message. The search functionality supports events created by hub owners, hub hosts, and co-editors.	Web portal
New or enhanced feature	Enhancements to content hub main page with improved visual layout and engagement features	Attendees can view an improved content hub main page that displays the hub masthead image, follower count, and total number of events and videos. Hub hosts can customize the masthead image with fit or fill display options and manage rich text formatting for the hub description.	Web portal
New or enhanced feature	Add Zoom Community access from help menu	Hosts can access the Zoom Community platform directly from the help menu in Zoom Events. The menu link directs users to the dedicated Zoom Events and Webinars community section where they can connect with other hosts, share experiences, and get answers to their questions. The community link appears in the user's selected language interface, making it accessible to hosts worldwide.	Web portal
Integration features
New or enhanced feature	Improved scale and performance of Marketo registration sync	For certain high-volume accounts, the Marketo integration will be using new batch logic that creates a slight delay and bundles API requests sent to Marketo. This will allow much greater scale and lowers the risk of hitting Marketo's API rate limit. Hosts can experience improved reliability when syncing large volumes of data between Zoom Events and Marketo.	Web portal
New or enhanced feature	Improved rate limit handling for HubSpot integration	There is improved processing of data syncs between HubSpot and Zoom Events. The system implements rate limit controls to manage incoming webhook data from Zoom Events more efficiently. When webhooks are received, they are processed at a controlled rate to prevent API rate limit issues with HubSpot. These new controls include retry logic to handle and retry failed requests.	Web portal
Licensing features
New or enhanced feature	Enhancements to hub migration and licensing	Hosts can switch their existing hubs with Zoom Events Unlimited (SaaS) licenses to Pay Per Attendee (PPA) licenses after completing the onboarding process. The system preserves the hub's structure while implementing necessary licensing restrictions. This feature is managed through a new user interface that allows hosts to select and convert eligible SaaS hubs. Historical assets remain associated with the hub but are locked under the new licensing model. This enhancement simplifies the transition process and helps maintain business continuity when upgrading to PPA licensing.	Web portal
Payments & Billing features
New or enhanced feature	Support for paid tickets in additional countries	Attendees from Bulgaria, Poland, Romania, Denmark, Norway, and Lithuania can register for paid tickets on Zoom Events and Sessions. The platform processes payments in accordance with local tax regulations and requirements for each supported country. Hosts can offer paid tickets to attendees from these new locations, in addition to the existing 28 supported countries.	Web portal
New or enhanced feature	Enhancements to PayPal payment invoices	Hosts can view event names on PayPal payment invoices. The PayPal invoice description field displays the actual event name instead of generic transaction details.	Web portal
Ticketing features
New or enhanced feature	Mobile registration for no-auth events	When hosts enable bypass authentication, attendees can register and join events through the mobile app without the need to authenticate. After completing the registration form, attendees receive a confirmation email with a join link to access the lobby. Attendees can join sessions by scanning QR codes, and if not registered, they are redirected to complete the registration process. The manual join process remains unchanged, requiring OTP verification before accessing the event list.	iOS Android
New or enhanced feature	Enhanced attendee card with order tracking and cancellation controls	Hosts can view order numbers and manage cancellations directly from attendee user cards. The user card displays order status information and provides a streamlined way to access registration details for virtual, hybrid, and in-person events. Hosts can quickly identify whether an attendee's order is active or canceled.	Web portal
Video On Demand features
New or enhanced feature	Rewind livestream in session lobby	Attendees can rewind and control playback of lobby livestream content. When the video has played for more than two minutes, attendees can rewind in two-minute increments and fast forward to the current position. For videos under two minutes, attendees can rewind to the beginning. Playback speed options include 1x, 2x, and 4x, automatically returning to normal speed when reaching live content. When sessions reach capacity, attendees receive notifications to watch from the lobby livestream. This feature helps latecomers catch up on missed content and manages session capacity efficiently.	Web portal
New or enhanced feature	Enhancements to video management with role-based permissions and seat allocation	Hosts with Advanced Video On Demand (VOD) licenses can assign seats and specific roles to users within their account. Each Advanced VOD license provides four seats that automatically follow license assignments to hubs. Hub owners can assign users as managers, creators, or editors, each with distinct permissions for managing video content. Managers have full control over the content management system, creators can build playlists and channels, and editors can publish content and manage user-generated content. Hub owners and Zoom Events hosts retain their superuser status and cannot take additional VOD roles.	Web portal
New or enhanced feature	Enhancements to video file labeling and storage management	Hosts can manage video content more efficiently with enhanced file labeling and storage systems. Videos uploaded as cloud recordings are automatically labeled based on the customer's license type— Simulive for Simulive license holders and Upload for Video CMS license holders. Hosts will receive notifications for failed uploads and can restart them directly from the uploader interface. The new labeling system also prevents accidental content deletion through retention policies, ensuring proper content management across Meeting, Webinar, and Events platforms.	Web portal
New or enhanced feature	Enhancements to branding customization for VOD channels	VOD customers with an Advanced video CMS license can access improved branding controls to modify their channel's visual elements. Users can customize the border colors of the video player, transcript box, and Playmore widget to maintain brand consistency. The branding tool enables background color customization for the VOD player page, while supporting coordinated color schemes between the channel page and player popover page. All visual changes are displayed instantly for review before finalizing.	Web portal
New or enhanced feature	Add comments to video recordings	VOD Hosts can enable commenting functionality for video channels and individual recordings. Viewers must sign in to their Zoom account to leave comments on recordings. Hosts can manage comments through the Engagement section under Video management , where they can approve, delete, or reply to comments. The system includes a reporting workflow for inappropriate content, allowing viewers to report comments to hosts or Zoom. Comments are sorted by recency and hosts can filter them by custom date ranges.	Web portal
Webinar features
New or enhanced feature	RTMP support for webinar live streaming	Users can now access RTMP configuration options in the live streaming tab within webinar settings, matching the functionality available in Zoom Webinars Plus and Zoom Events portals. The feature requires a Zoom Events Unlimited license and is not available with Zoom Events Pay-Per-Attendee licenses.	Web portal
New or enhanced feature	Enhancements to speaker view positioning with wallpaper	Users can experience improved video tile positioning when using speaker view with webinar wallpapers. The active speaker video tile is centered in the Zoom app for all views, including recordings and livestream content. This enhancement applies to single speaker views and does not affect layouts with multiple video tiles.	Web portal
New or enhanced feature	Enhancements to Production Studio webinar capacity for large-scale events	Event organizers can host Production Studio webinars with up to 100,000 attendees, aligning with standard webinar capacity limits. This change does not apply to Government (GOV) customers using Production Studio Live, where the 20,000 attendee limit remains in effect.	Web portal
New or enhanced feature	Enhancements to custom emoji reactions in webinars	Hosts can enable custom emoji reactions in webinars, allowing hosts to use their organization's custom emojis during webinar sessions. When enabled, attendees and external panelists can view and use the host account's custom emojis in the emoji picker. The custom emojis appear in the floating reaction view during the webinar and are tracked in the webinar reactions report using their designated names.	Web portal

February 17, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Attendee features
New or enhanced feature	Enhancements to content age display in hub tiles	Attendees can view content age in the hub through an improved timestamp system that adapts based on the content's age. The system uses specific formatting rules: content less than two weeks old shows in days, content between two to four weeks displays in weeks, and older content appears in months or years. Single units are displayed in singular form (1 day, 1 month, 1 year), while multiple units use plural forms. This new format applies to Past events and VOD sections, making it easier for users to identify and sort through content chronologically.	Web portal
Event setup features
New or enhanced feature	Improved promo code visibility during event setup	Users can easily discover and access promo code functionality directly from the event setup flow through the What's new section. When they click Try it now , they are guided through the registration and join settings, event access configuration, and feature customization process. The streamlined journey automatically enables promo code functionality and simplifies the code creation experience by updating field labels.	Web portal
New or enhanced feature	Expanded survey capacity with support for up to 100 questions in events	Hosts can create surveys with up to 100 questions for their Zoom Events and Sessions events. The increased question limit matches the existing survey capabilities available in webinars.	Web portal
New or enhanced feature	Enhancements to time picker positioning	Hosts can access a more intuitive time selection interface with the time picker now centered in the middle of the screen. The time options display above and below the selected time, providing better visibility of available time slots. When users open the time picker, the current selection appears in the center position instead of at the bottom, allowing for easier scanning of earlier and later times.	Web portal
New or enhanced feature	Enhancements to active session settings with restart requirements	Users will receive prominent visual notifications when modifying settings for running meetings or webinars in Zoom Events. The system displays a persistent banner that cannot be scrolled out of view, informing users that setting changes require a session restart to take effect. When saving changes, users are presented with a confirmation dialog that explicitly states the restart requirement. For events with multiple sessions, the system clearly indicates that modifications only apply to new sessions, while current sessions must be restarted to implement the changes. These improvements ensure users understand when their setting changes will become active, reducing confusion and improving the session management experience.	Web portal
New or enhanced feature	Customize special role invitation emails with the email builder	Hosts can customize the content of special role invitation emails for speakers, alternative hosts, moderators, interpreters, and exhibitors in the email builder. The default email, which includes basic event details, join information, legal information, join method, and role-specific permissions, remains unchanged. Hosts can also preview, send test emails, reset content, and modify the email using the builder.	Web portal
New or enhanced feature	Customizable special role reminder emails for events	Event organizers can customize the special role reminder email content. They can access the email builder to edit the email's from name, subject, recipient, schedule, and style. The email builder includes components specific to the role such as special permissions, legal content, and join methods. Event organizers can preview, test, and reset the email before sending.	Web portal
New or enhanced feature	Customizable booth owner invitation email with role-specific components	Hosts can manage and customize the booth owner invitation email for Zoom Events. The email management list includes the booth owner invitation email, allowing hosts to control and edit its content. Within the email builder, they can modify the email's style, sections, and blocks. The builder includes role-specific components like event registration, logo, calendar, legal information, and join methods tailored for booth owners.	Web portal
Events features
New or enhanced feature	Improved session management for event hosts	Hosts can control the visibility of both past and future sessions in the event detail session list and registration options using a toggle: When selecting All Sessions, both past and future sessions are displayed. When choosing Specific Sessions, hosts can select which sessions are visible in both the event detail and registration sections. When selecting Future Sessions Only, only upcoming sessions are shown in both areas.	Web portal
Hub features
Integration features
New or enhanced feature	Enhancements to Marketo program member status	Event marketers can use a new program member status called Attended on-demand to track leads who watch a webinar recording, especially if they registered for the original event but did not attend live. This allows them to easily target these individuals for follow-up campaigns. The new status is automatically applied based on the following scenarios: Someone registers for the event, attends live, and watches the recording. Someone registers but does not attend live, and watches the recording afterwards. Someone registers after the event and watches the recording.	Web portal
Payments & Billing features
New or enhanced feature	Reminder to update business information reminders for paid events	Hosts with existing or upcoming paid events must provide business information to maintain platform compliance. The system will automatically send reminder emails to users who have not completed their business information under the I want to host paid events section. Users can access business information settings through the Zoom Events portal. The reminder system includes both email notifications and in-product messaging to guide users through the process.	Web portal
New or enhanced feature	Block paid registration for incomplete business information	Hosts must provide business information under the I want to host paid events section of their hub's Business info to continue accepting paid registrations for their events. For regulatory compliance, hubs without completed business information will have their paid registration buttons disabled starting February 20, 2025. Affected hub owners and hosts will receive email notifications about this requirement. A banner within the hub interface alerts users to complete their business information.	Web portal

January 13, 2025

New, enhanced, and changed features

Type	Feature title	Description	Platforms
Attendee features
New or enhanced feature	Enhancements to sending calendar invitations for registration	In the Links & event access page, an Add to Calendar option is now available under the registration link, enabling hosts to provide calendar invitations to attendees. This feature supports major calendar platforms.	Web portal
Event setup features
New or enhanced feature	Support for XLS and XLSX file formats in bulk upload	Hosts can use CSV, XLS, and XLSX document formats for bulk uploading speakers, sessions, and pre-registration data. Hosts no longer need to convert their documents to CSV format, streamlining the bulk upload process.	Web portal
New or enhanced feature	Customizable registration landing page using page builder for multi-session and recurring sessions events	Hosts can customize the registration landing page experience for their multi-session and recurring events using Page Builder. For recurring and multi-session events, hosts can opt in to using Page Builder to customize the registration landing page. The classic experience will be the default option, supporting event duplication which is the primary use case. Hosts can switch to Page Builder, which will change the configuration and attendee experience for the registration landing page. They can switch back and forth between the classic and page builder experiences without losing their previous work. For both event types, hosts can customize the following: For multi-session events, hosts can customize the registration landing page experience. In the Page Builder, hosts can make customizations and include dynamic components for sessions, speakers, exhibitors/sponsors, and FAQs. Saved changes are immediately reflected on the event landing page. For recurring sessions events, hosts can customize the registration landing page experience. The Page Builder includes dynamic components for displaying sessions and speaker information. Any changes made in the Page Builder will be instantly visible on the event landing page.	Web portal
New or enhanced feature	Configure session surveys to pop up at session end for multi-session events	For multi-session events, hosts have the option to trigger a session survey pop-up when attendees leave or at the end of each session. This feature is disabled by default but can be enabled for individual sessions. A disclosure is provided to inform hosts that enabling this feature will disable the lobby auto-join functionality. This enhancement aims to address low response rates for session surveys by providing a more prominent way to engage attendees.	Web portal
New or enhanced feature	Ability to add custom descriptions to events	Event organizers can add a description field to their events. This optional field allows them to include notes or descriptions about the event for internal tracking purposes. The description will be available in the events API responses for getEvent and listEvent calls.	API
Host features
New or enhanced feature	Enhancements to authentication options for Zoom Events	Hosts can offer Sign-in to Zoom and one-time passcode (OTP) as separate authentication options when setting up registration links, pre-registration, API registration, group join links, and fast join links. They can attach an allow list or block list to the OTP option during registration setup and group link setup. Registrants will get one authentication method per registration or join link, simplifying their choice.	Web portal
New or enhanced feature	Enhancements to allow list management	Hosts can remove email addresses or domains from their allow list at any time. Existing tickets and join links associated with the removed emails or domains will be voided, and impacted registrants will receive an email notification. Attendees using Zoom/SSO/OTP authentication will be blocked from joining if their sign-in does not match the updated allow list. Attendees with no authentication links are not impacted. Adding an email address or domain back to the allow list does not restore canceled tickets, and users must register for new tickets.	Web portal
Hub features
New or enhanced feature	Rebrand hub profile to content hub across Zoom Events	Hosts can now see the term Content hub instead of Hub or Hub profile throughout the Zoom Events setup UI. This includes the Events tab for publishing to the content hub, the On-demand tab for managing content hub channels, the Branding tab for configuring the content hub profile, and the Configuration tab for setting content hub visibility.	Web portal
New or enhanced feature	Enhancements to content hub indexing controls	Hosts can toggle the no index/no follow setting for public content hubs. This setting prevents search engines from crawling and indexing the hub landing page and view all pages. The default value is disabled, allowing search engines to index the pages.	Web portal
Licensing features
New or enhanced feature	Improved email communications for license transitions and automatic renewals	Users receiving cancellation and renewal notices for Zoom Events or Sessions licenses get streamlined email communications with accurate status updates. The new email format includes the name of the pending license, clear transition dates, and expiration information for both current and upcoming licenses. When license changes occur simultaneously, the system generates a single consolidated notification instead of separate cancellation and renewal messages.	Web portal
New or enhanced feature	Enhancements to license renewal status	Users can maintain uninterrupted access to Zoom Events when renewing their licenses. The platform automatically detects renewal license status and overrides the expiring license notifications. Users can create events beyond the current license expiration date when a renewal is pending. The plan details section displays the updated renewal status and correct expiration date.	Web portal
Ticketing features
New or enhanced feature	Remove ticketing elements for single session events	For single-session events without tickets, attendees will no longer see ticketing-related information on the registration page, confirmation page, and emails. The ticket component, order summary with ticket reference, Webinar participant ticket text, and 1 Ticket element will be removed from these areas. The order detail page will also have the ticketing section removed. However, the 1 Ticket item will remain on the email and order completion page.	Web portal
New or enhanced feature	Interactive lobby preview for event organizers	Hosts can preview and interact with the lobby before and after publishing an event. They can navigate through the different lobby pages to see how attendees will experience the event. This preview is available for single session, recurring, and multi-session events. Hosts and co-editors can use this feature to test and understand the lobby configuration before attendees join.	Web portal
New or enhanced feature	Enhancements to registration preview	Hosts can see additional information in the registration preview to understand when the registration window is open or closed. If the preview is triggered when the registration window is not open, a note will be displayed indicating the start and end dates/times for the registration window.	Web portal
New or enhanced feature	Enhancements to geo-blocking registration messaging	Registrants from regions where registration is restricted will no longer see the registration button. For India residents, the registration button is removed and replaced with the message Registration not available in your region.	Web portal
New or enhanced feature	Enhancements to csv sample upload	When inviting users to an event, hosts can access a sample CSV file with test user emails or domains. The sample file follows the same format as the bulk upload for sessions and speakers. This allows hosts to understand the expected format for uploading CSV files.	Web portal
Video On Demand features
New or enhanced feature	Video content management system (CMS) license	Hub owners can purchase a video CMS license as an add-on to their existing Zoom Events or Zoom Webinars Plus license. This allows them greater control to manage, distribute, and measure VOD assets. Learn more about the Zoom Events and Sessions video CMS license.	Web portal
Webinar features
New or enhanced feature	Simulive webinar with automatic go-live transition	Hosts can configure a webinar to start with a pre-recorded video and automatically transition to a live session. During the simulive playback, hosts and panelists can join the backstage area to prepare for the live portion. They receive visual and audio notifications before the transition to live. Once transitioned, the webinar functions as a regular live session.	Web portal
New or enhanced feature	Enhancements to preview and program implementation for Windows	The implementation of Preview and Program on the Windows platform has been enhanced to eliminate black flashes when switching between scenes. This improvement ensures a seamless transition without any black frames appearing in video or shared content during scene changes.

Release notes for Zoom Webinars Plus and Events

Table of Contents

Upcoming

Released

November 17, 2025

New, enhanced, and changed features

October 20, 2025

New, enhanced, and changed features

September 22, 2025

New, enhanced, and changed features

August 25, 2025

New, enhanced, and changed features

August 18, 2025

New, enhanced, and changed features

July 14, 2025

New, enhanced, and changed features

June 16, 2025

New, enhanced, and changed features

May 19, 2025

New, enhanced, and changed features

April 14, 2025

New, enhanced, and changed features

March 14, 2025

New, enhanced, and changed features

February 17, 2025

New, enhanced, and changed features

January 13, 2025

New, enhanced, and changed features