Guidelines for Vanity URL requests

A Vanity URL is a custom URL for your company, such as yourcompany.zoom.us. You can apply for a Vanity URL or use a suggested Vanity URL from Zoom. This subdomain is required for configuration if you intend to turn on SSO (Single Sign On) and is where you would direct your users to log in via SSO. Optionally, you can also brand this vanity page to have a customized logo/branding, but generally, your end-users do not type to access this vanity page directly and instead click a link to join a meeting. This vanity page is not used for webinar registration or waiting room, although both of these can be customized individually. 

If your account already has a Vanity URL and you need to have it changed, contact Zoom Support. Your new Vanity URL will need to meet the same requirements as a new Vanity URL, listed below. 

Requirements for Vanity URL requests

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Guidelines and requirements

How to change an existing Vanity URL

If your account has already been approved for a Vanity URL, but you need to change it, please contact Zoom Support.

The new Vanity URL will need to conform to the guidelines above, and you should inform Zoom Support if you require the previous Vanity URL to redirect to the new Vanity URL. This is important if you still have active meeting links with the previous Vanity URL and want to ensure they still work without resending invites with the updated link. 

After the new Vanity URL is approved, you will also need to adjust the SSO settings with the new Vanity URL, as well as sign in again to any scheduling extensions or plugins. 

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Accounts with multiple domains, such as unique divisions and subsidiaries, can request and have multiple vanity URLs for each domain they own and manage, all under one Zoom account. Admins can customize each vanity URL's landing page, assign user groups a specific vanity URL, which affects the meeting join links for those users, and configure an Identity Provider (IdP) for each vanity URL. 

This feature must be enabled by Zoom, and each additional vanity URL must follow the same guidelines detailed above to be approved by Zoom.

Important: 

Please work with Zoom Support to enable multiple vanity URLs or multiple IDPs once the support ticket is opened. Enabling multiple vanity URLs or IDPs will change the SP entity ID field for your existing SSO. Schedule a downtime for your SSO and coordinate the time with Zoom support to enable this feature. Account admins are required to update the SSO configuration in the Zoom admin web portal and also update the IDP configuration with the new SP entity id.