Using Q and A in Zoom Meetings
The question & answer (Q&A) feature for meetings allows participants to ask questions during the meeting, and for the host and co-hosts to answer their questions either privately, for everyone, or mark them as something to be answered live.
After the meeting has ended, you can generate a Q&A report for further analysis.
Q&A is also available for use in Webinars.
This article covers:
Prerequisites for using Q&A in Meetings
- Zoom desktop client
- Windows: 5.13.0 or higher
- macOS: 5.13.0 or higher
- Linux: 5.13.0 or higher
- Zoom mobile app
- Android: 5.13.0 or higher
- iOS: 5.13.0 or higher
- Zoom Web App
- A Zoom Business, Zoom One Business, Zoom One Business Plus, Zoom One Enterprise, Zoom One Enterprise Plus, or Education account
- Q&A in meetings enabled
How to schedule a meeting with Q&A
- Sign in to the Zoom web portal.
- In the navigation menu, click Meetings.
- Choose to edit an existing meeting or schedule a new meeting.
- Under Meeting Options, select the check box to enable Q&A.
Note: If the option is missing, it has been disabled at the account level, and you will need to contact your Zoom administrator. - Click Schedule.
Edit Q&A options
- Sign in to the Zoom web portal.
- In the navigation menu, click Meetings.
- Click the topic of your meeting.
- At the top of the meeting details, click the Q&A tab.
- Click Edit to adjust the following settings:
- Allow anonymous questions: Select this option to allow participants to send questions without providing their name to the host and co-hosts.
- Allow participants to view: Choose if you want attendees to be able to view answered questions only or view all questions.
- If you choose for participants to view all questions, you can then enable the following options:
- Participants can upvote: Participants can view all submitted questions and upvote questions important to them. This can help point out to the host and co-hosts questions that more participants want the answer to.
- Participants can comment: Participants can view all submitted questions and add additional comments.
- Click Save.
Note: These options can also be configured by the host in the live meeting.
How to manage Q&A during a meeting
Answer submitted questions
- As the host or co-host, click Q&A
in the meeting controls.
All submitted questions will be listed, with questions submitted by attendees external to the account indicated by (Guest) next to their name. - Find the question you would like to answer:
- Click Answer Live to mark the question as something that will be answered out loud during the meeting.
- Click Type Answer to provide a written response for the participant. Type your answer and click Send.
Note: If you allow participants to comment on questions, the questions will still appear in the Open list and can be responded to, even if a participant has commented on the question. - (Optional) Select the Send Privately checkbox before clicking send, if you would like to answer to the participant only.
Dismiss questions
- As the host or co-host, click Q&A
in the meeting controls. - Hover over the question that you would like to dismiss and click the ellipsis icon
. - Tap Dismiss or Delete.
Dismissed questions will no longer be visible to participants and moved to the Dismissed tab for the host and co-hosts, while deleted questions will be fully deleted and cannot be reopened.
Reopen dismissed questions
- As the host or co-host, click Q&A
in the meeting controls. - Click the Dismissed tab.
- Find the question you would like to reopen and click Reopen.
Change Q&A settings during a live meeting
- As the host or co-host, click Q&A
in the meeting controls. - In the top-right corner of the Q&A window, click the gear
to open the settings window.
- Allow anonymous questions: Check this option to allow participants to send questions without providing their name to the host and co-hosts.
- Allow participants to view: Check either if you want attendees to be able to view answered questions only or view all questions.
- If you choose for participants to view all questions, you can then enable the following options:
- Participants can upvote: Participants can view all submitted questions and upvote questions important to them. This can help point out to the host and co-hosts questions that more participants want the answer to.
- Participants can comment: Participants can view all submitted questions and add additional comments.
Answer questions
- As the host or co-host, tap the More
option in the meeting controls. - Tap Q&A
to view all submitted questions.
All submitted questions will be listed, with questions submitted by attendees external to the account indicated by (Guest) next to their name. - Find the question you would like to answer:
- Tap Answer Live to mark the question as something that will be answered out loud during the meeting.
- Tap Type Answer to provide a written response for the participant. Type your answer and tap Send.
Note: If you allow participants to comment on questions, the questions will still appear in the Open list and can be responded to, even if a participant has commented on the question.
- (Optional) Select the Send Privately checkbox before clicking send, if you would like to answer to the participant only.
Dismiss questions
- As the host or co-host, tap the More
option in the meeting controls. - Tap Q&A
to view all submitted questions. - Long-tap the question you want to dismiss until the options appear.
- Tap Dismiss or Delete.
Dismissed questions will no longer be visible to participants and moved the Dismissed tab for the host and co-hosts, while deleted questions will be fully deleted and cannot be reopened.
How to reopen dismissed questions
- As the host or co-host, tap the More
option in the meeting controls. - Tap Q&A
to view all submitted questions. - Tap the Dismissed tab.
- Long-tap the question you want to reopen until the options appear.
- Tap Reopen.
Change Q&A settings during a live meeting
- As the host or co-host, tap the More
option in the meeting controls. - Tap Q&A
to view all submitted questions. - In the top-right corner of the Q&A window, tap the gear wheel icon
:
- Allow anonymous questions: Check this option to allow participants to send questions without providing their name to the host and co-hosts.
- Allow participants to view: Check either if you want attendees to be able to view answered questions only or view all questions.
- If you choose for participants to view all questions, you can then enable the following options:
- Participants can upvote: Participants can view all submitted questions and upvote questions important to them. This can help point out to the host and co-hosts questions that more participants want the answer to.
- Participants can comment: Participants can view all submitted questions and add additional comments.
Answer submitted questions
- As the host or co-host, click Q&A
in the meeting controls.
All submitted questions will be listed, with questions submitted by attendees external to the account indicated by (Guest) next to their name. - Find the question you would like to answer:
- Click Answer Live to mark the question as something that will be answered out loud during the meeting.
- Click Type Answer to provide a written response for the participant. Type your answer and click Send.
Note: If you allow participants to comment on questions, the questions will still appear in the Open list and can be responded to, even if a participant has commented on the question. - (Optional) Select the Send Privately checkbox before clicking send, if you would like to answer to the participant only.
Dismiss questions
- As the host or co-host, click Q&A
in the meeting controls. - Hover over the question that you would like to dismiss and click the ellipsis icon
. - Tap Dismiss or Delete.
Dismissed questions will no longer be visible to participants and moved the Dismissed tab for the host and co-hosts, while deleted questions will be fully deleted and cannot be reopened.
Reopen dismissed questions
- As the host or co-host, click Q&A
in the meeting controls. - Click the Dismissed tab.
- Find the question you would like to reopen and click Reopen.
Change Q&A settings during a live meeting
- As the host or co-host, click Q&A
in the meeting controls. - In the top-right corner of the Q&A window, click the gear
to open the settings window.
- Allow anonymous questions: Check this option to allow participants to send questions without providing their name to the host and co-hosts.
- Allow participants to view: Check either if you want attendees to be able to view answered questions only or view all questions.
- If you choose for participants to view all questions, you can then enable the following options:
- Participants can upvote: Participants can view all submitted questions and upvote questions important to them. This can help point out to the host and co-hosts questions that more participants want the answer to.
- Participants can comment: Participants can view all submitted questions and add additional comments.