Managing the video channel Playlist section


This section is a collection of Video On Demand content embedded in the Zoom Events hub and third-party platforms. After you create a channel, you can complete the Playlist section.

Learn more about the Video Channels tab and the video channel creation setup.

This article covers:

Prerequisites for managing the Playlist section for Zoom Event Experience channels

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to access the Playlist section

  1. Sign in to Zoom Events.
  2. In the left navigation menu, click the top dropdown arrow and select the hub you want to manage.
  3. In the left navigation menu, click Video Channels.
  4. Create a video channel or edit a video channel.
    You will be directed to the video channel setup.
  5. In the channel setup's left navigation menu, click Playlist.

How to manage the Playlist section

  1. Access the Playlist page.
  2. View the following information on the page:
    • Recording Name: The name of the recording. To the right of Recording Name, sort this column by clicking the up or down arrow .
    • Views: The total amount of views of the recording.
    • Speakers: The listed speakers of the recording.
    • Set as Featured: Click the toggle to enable or disable it. Enabling this feature will promote this event at the top of the channel detail page.
    • Time Added: The date and time that the recording was added.
    • Added By: The name and email address of the person who added the recording will be displayed. To the right of Added By, sort this column by clicking the up or down arrow .

Manage your videos

  1. Access the Playlist page.
  2. To the right of the video you want to manage, complete the following actions:
    • Watch: To the right of the video you want to watch, click Watch.
      You will be directed to the video's playback page.
    • Edit recording details: To the right of a video you want to edit, click the pencil icon . 
    • More : Click the ellipsis , then select from the following options:

Enable or disable columns

You can select the columns and the columns' information that you want to hide or display. You can either use the Columns button and selecting or deselecting column checkboxes.

  1. Access the Playlist page.
  2. In the top-right corner, click the Columns button .
    A menu will display the column checkboxes you can manage. 
  3. To the left of the column you want to show, select the checkbox to enable it.
    When enabled, the column and its information will be displayed.
  4. (Optional) To the left of the column you want to hide, deselect the checkbox to disable it.
    When disabled, the column and its information will be hidden.
  5. (Optional) Click Select All to select and enable all columns.
    All columns and their information will be displayed.
  6. Click Confirm.

Search for videos

  1. Access the Playlist page.
  2. Use the search bar to find a video.

Sort videos

  1. Access the Playlist page.
  2. At the top of the page, click the dropdown menu, then select a filter to sort the videos.

How to add videos to the Playlist section

Add existing videos from the hub Recordings library to your playlist.

Note: The recommended image dimensions are 1920x1080 pixels. Supported files are MP4, MOV, WMV, and AVI. The maximum video size is 10MB.

  1. Access the Playlist page.
  2. In the top-right corner, click + Add Videos.
    A pop-up window will appear.
    Note: If no videos are added, click + Add Videos on the page.
  3. In the window, select a video(s) to upload:
    Note: If a video has already been added to the playlist, the entire row for that individual recording will be disabled.
    1. (Optional) Use the top search bar to find a video.
    2. (Optional) In the top-right corner, click the dropdown menu to sort videos by Recently Added, A to Z, or Z to A.
    3. (Optional) To the right of the videos you want to manage, click Preview .
    4. (Optional) Upload a new video by clicking Upload Video . 
    5. Select an existing video from your content library.
      • To bulk-select videos, to the left of the videos you want to add, select the checkboxes.
    6. After selecting the video(s) that you want, click Add Videos. 
      The videos will be added to the Playlist page.

How to feature videos

  1. Access the Playlist page.
  2. Under the Featured column of the video you want to manage, click the toggle to enable or disable it.
    Enabling this feature will promote this video at the top of the channel detail page.

How to edit recording details

Changes will automatically be saved in the hub's Recordings library and apply to any place where this recording is saved.

  1. Access the Playlist page.
  2. To the right of a video you want to edit, click the pencil icon . 
    A panel will appear.
  3. In the panel, edit the recording details:
    • Thumbnail: Upload and add a thumbnail by hovering your mouse over the image and clicking the pencil icon .
    • Title: Enter a title for the video.
    • Description: Enter a description of the video.
      Note: The maximum character limit is 400 characters.
    • Speakers: Manage speakers that are in your video:
      • Click + Add Speaker to add a speaker.
        1. Add the speaker information:
          • Speaker's Photo: Click + Upload Photo to upload a speaker photo, then click Select an Image once you have selected a photo from the content library.
            Note: Use JPG/JPEG/PNG files only. The recommended image dimensions are 160x160 pixels. The maximum image size is 2 MB.
            • To add custom alternative text: 
              1. Under Speaker's Photo, click Add description to add custom alternative text. This description will make it easier for everyone to access and understand the images uploaded.
              2. In the Image description box, add a description of your image.
              3. Click Save.
          • Speaker's Name: Enter the speaker's name.
          • Company Logo: Use JPG/JPEG/PNG files only. The recommended image dimensions are 160x160 pixels. The maximum image size is 2 MB.
            • To add custom alternative text: 
              1. Under Company Logo, click Add description to add custom alternative text. This description will make it easier for everyone to access and understand the images uploaded.
              2. In the Image description box, add a description of your image.
              3. Click Save.
          • Company Name: Enter the speaker's company name.
          • Company Website: Enter the speaker's company website URL.
          • Speaker Video: Add a video to showcase the speaker.
            Note: Maximum video length is 60 seconds. The maximum video size is 50 MB, MP4 files only.
          • Speaker's Title or Position: Enter the speaker's title or position.
          • Speaker's Biography: Write a brief biography about the speaker. You can personalize your event through branding elements, using the rich text editor for description fields in the event creation flow.
          • Social Presence: Enter their Twitter, YouTube, or LinkedIn social links.
        2. Click OK.
          The speaker will be displayed in the panel.
        3. (Optional) In the panel, under Speakers, click the 6 dots to rearrange speakers.
        4. (Optional) To the right of a speaker you want to delete, click the trash icon . 
        5. (Optional) To the right of a speaker you want to edit, click the pencil icon .
  4. Click Save.

How to edit recording content on the Zoom web portal

  1. Access the Playlist page.
  2. To the right of the recording you want to manage, click the ellipses  then click Edit Recording Content .
    You will be directed to the Zoom web portal to edit, replace, or delete your recording.

How to delete videos from the Playlist section

  1. Access the Playlist page.
  2. To the right of the video you want to delete, click the ellipsis , then select Remove from playlist.
    A confirmation window will appear.
  3. In the confirmation window, click Remove.
    The recording will be removed from the video channel playlist.
    Note: This does not impact the hub's Recordings library.

Delete multiple videos from the Playlist section

  1. Access the Playlist page.
  2. To the left of the videos you want to delete, select the checkboxes.
  3. At the top of the page, click Remove from Playlist.
    A confirmation window will appear.
  4. In the confirmation window, click Remove.
    The selected recordings will be removed from the video channel playlist.
    Note: This does not impact the hub's Recordings library.