Asking in-meeting questions with the AI Companion

Meeting questions with AI Companion uses AI technology, which may include third-party models, to allow meeting participants to ask questions about the content of the meeting discussions. Preset questions are provided, such as “Catch me up”, “Was my name mentioned?”, and “What are the action items?”, which can be useful for catching up when you join late or return after stepping away from the meeting. More specific custom questions are also possible, like “Was a date agreed on?” and “Was there a decision on the name?”. Meetings, as well as questions and responses, are supported in more than 30 languages.

Learn more about other Zoom AI Companion features and how Zoom AI Companion features handle your data.

Requirements for using Meeting questions with the AI Companion

Note: While meeting hosts can start or stop AI Companion on all supported platforms, hosts and participants can currently only ask questions on the desktop app.

Limitations of Meeting questions with the AI Companion

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How to start Meeting questions with the AI Companion during a meeting

Start Meeting questions with the AI Companion as the host

When the meeting starts, the host can manually start Meeting questions so that it is available to in-meeting participants. Meeting hosts can also configure Meeting questions to be automatically available to meeting participants when meetings start.

  1. Start a meeting as the host with the Zoom desktop app.
  2. In the top-right corner of the meeting window, hover over the AI Companion diamond .
    The AI Companion window will open in the meeting.
  3. Select the Meeting questions checkbox.
  4. Click Start AI Companion.
    Meeting questions will begin to use speech to text data  for AI Companion to reference.
    Participants will see the diamond change color as indication that the AI Companion is active.

Note: Meeting hosts on client versions below 6.7.5 may access AI Companion from the meeting toolbar at bottom of the meeting.

Change permissions for Meeting questions

  1. In the top-right corner of the meeting window, hover over the AI Companion diamond then the settings icon at the top of the panel.
  2. To enable or disable individual AI Companion features, select/unselect the Meeting questions checkbox  to enable or disable it.
  3. Under Who can ask questions about the meeting?, select which group of meeting participants can ask meeting questions:

Enablement requests during a meeting

If no AI Companion feature is active, any meeting participant can request that it be started for the current meeting.
The host will receive an in-meeting request to start AI Companion for the current meeting. If the host does not have AI Companion enabled for their meetings, the host, co-hosts, and any participants can request that it be enabled.
If the host or another meeting participant is an admin, they will be prompted to enable it during the current meeting.

If no one in the meeting has the necessary permissions to enable the feature, admins will receive the request via email.

Request AI Companion as a participant

If the host does not have AI Companion Meeting questions or Meeting summary enabled for the current meeting, the host and any participants can request that it be enabled for use. Learn more about how the host or an admin handles enablement during a meeting.

  1. Join a meeting on the Zoom desktop app.
  2. In the top-right corner of the meeting window, hover over the AI Companion diamond .
    The AI Companion window will open in the meeting.
    If not currently enabled for the meeting, the participant will be prompted to request feature enablement.
  3. Click Ask host to start AI Companion.
    If the host or another meeting participant is an admin, they will be prompted to enable the feature during the current meeting. If no one in the meeting has the necessary permissions to enable the feature, admins will receive the request via email.

Stop AI Companion as the host

If the host wants to discuss topics without AI Companion running for in-meeting questions, they can disable the feature, so those topics will not be available for analysis and questions.

  1. In the top-right corner of the meeting window, hover over the AI Companion diamond .
    The AI Companion window will open in the meeting.
  2. Option 1: Unselect the Meeting questions checkbox
    Option 2: Click Stop AI Companion to stop all AI Companion features.
    A confirmation window will appear.
  3. In the window, confirm the following:
  4. Click Stop to confirm.

How to ask questions about the meeting with AI Companion

With Meeting questions active for the meeting, participants will be able to ask questions about the meeting based on the meeting speech to text data. The meeting host’s settings control whether participants can ask questions about the meeting, including from which point in the meeting they can ask questions (e.g., from the start of the meeting or from only when they joined).
While optimized for meeting-related queries, Meeting questions may respond to general questions using its broader knowledge base when unrelated to the discussion.

It's important to ensure that your caption language is set correctly, as this ensures AI Companion is translating your speaking language correctly, which improves the quality of the speech to text data for AI Companion questions. If no caption language has been set, English is used by default.

  1. In the top-right corner of the meeting window, hover over the AI Companion diamond .
    The AI Companion panel will open in the meeting.
    Note: If this is the first time opening Meeting questions in the current meeting, some typical preset questions are provided. Any subsequent views of the panel for the current meeting will have your questions and responses thus far shown instead.
  2. Click a provided question, or click the text compose box at the bottom of the panel to enter a custom question.
    Zoom’s AI Companion will provide a generated response based on the available data sources.
  3. (Optional) Use the following actions:
  4. Click the ellipsis to use the following actions:
  5. (Optional) Enter another custom question, or click the New conversation icon to start a new conversation with AI Companion.

Differences for users with the AI Companion side panel enabled

Participants who do not have the AI Companion panel in Zoom Workplace enabled will only be able to use the panel in meetings where the Meeting questions feature is enabled. However, participants who have the AI Companion panel in Zoom Workplace app enabled can also use the in-meeting panel to ask questions of AI Companion to access data sources outside of the meeting (i.e., other than the current meeting speech-to-text data). This includes their available Zoom data, such as Team Chat data, or any third-party data sources available to them based on in their account settings. If a meeting host has disabled AI Companion from accessing that meeting, an enabled user will not be able to use their AI Companion panel to ask questions in the meeting.

Data that may be accessed by AI Companion Meeting questions

Meeting questions with AI Companion will use speech to text data in order to answer questions about the meeting. In addition, depending on the host settings, the following content could also be accessed by AI Companion:

Learn more about how your data is handled.

Supported languages for AI Companion questions

Meeting questions support meetings, as well as questions and responses, in the languages below, with most languages being provided in public preview and requiring version 5.16.6 or higher. The quality of supported languages varies by language, audio quality, and other factors, but Zoom is working to improve quality.

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For conversations in languages other than English, ensuring that your caption language is set correctly helps AI Companion in translating your speech, which in turn improves the quality of the speech to text data for AI Companion questions. If captions are disabled or were not previously used, English is chosen by default, but if you have previously chosen a speaking language, that will be used instead. If a mismatch is detected between your chosen spoken language and the language you are actually speaking, AI Companion will detect and adapt to the speaking language detected.