Zoom Events supports a variety of methods of registration and join access for hosts' events. From internal events to external-facing events and large user conferences, Zoom Events has built a toolset to satisfy a variety of access needs.
Zoom Events provides the following options for registration and joining events:
- Registration links
- Group join links (no registration required)
- Pre-registration
- Integrations (API and marketing)
These options can be used singularly or simultaneously for your events. Each method can follow its own unique set of rules to fit a variety of situations.
This article covers:
How to use the registration link
If you don’t know your specific audience and want to require advanced signup and registration, it is recommended to use the registration link. Registration links are ideal for external events. Hosts can share a registration link for attendees to register and provide the necessary details.
This can be set up by accessing the Registration & Join section, then accessing the Links & Event Access tab in the event creation setup.
How to use the group join link
If you know your target audience and want to make joining your event without registration quick and easy, it is recommended to use group join links. Group join links are ideal for internal events that don’t require advanced sign-ups. Simplify access for your attendees by skipping registration and directly join your event with minimal friction.
This can be set up by accessing the Registration & Join section, then accessing the Links & Event Access tab in the event creation setup.
How to use pre-registration
If you know your specific users or need to make joining easier, it is recommended to use pre-registration. Pre-registration is ideal for issuing unique join links (including guest join links) to specific individuals. Unique fast-join links can be issued to individuals through this method.
This can be set up by accessing the Registration & Join section, then accessing the Manage Registrants tab.
How to integrate your own marketing or registration
Integration and APIs can be used to collect attendee data from external sources.
For simple use cases:
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Have an external marketing event? Use Zoom Events to host your registration and set up a registration link for your attendees to register and provide lead generation data.
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Want to host an internal event? Set up a group join link for your event with the necessary authentication methods for your internal event and share it internally through chat channels or add it yourself to an existing calendar invite (similar to how Zoom Meetings and Webinars can be shared).
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Want to use your own registration process or a third-party registration platform? Either integrate with our APIs to feed the registrant data to Zoom Events, or manually extract the registrants and add them to Zoom Events through pre-registration.
For more complex mix-and-match scenarios:
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Have an event where you want to separate external registrants from your internal participants? Create an external registration link that is accessible to the public and also create a group join link for your internal audience with your own SSO provider or through other authentication methods.
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Have an internal event that has multiple groups of attendees that have different authentication methods? Create multiple group join links with different authentication profiles or create a single group join link and pre-register specific attendees.
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Have a specific group of attendees that need easier access? Create a group join or registration for your majority of attendees and pre-register this specific group of attendees with a fast join link for ease of access.
Understand how ticket types will be used
For multiple sessions events, tickets are still required (1 will be created by default); however, hosts are not required to set up additional tickets unless they need to:
- Customize access permissions within their event (where different tickets will represent different permissions in an event)
- Configure complex registration requirements or custom access per ticket
- Use different ticket pricing
- Have different registration windows
Tickets represent access to an event, similar to how badges in an event give access. If custom access permissions or custom registration rules do not apply, you will not need to add additional tickets to your event.
Single-session and recurring sessions events, at this time, do not have multiple ticket types.
Registration requirements and ticketing
For multi-session events, tickets will be displayed in registration based on the ticket-level configurations that are set (registration dates and registration restrictions).
Group join links do not collect payment. For multi-session events, the underlying ticket that is associated with the tickets is used to define access permissions for an event. Any payment or registration requirements for a ticket will be ignored when used with group join links.
Understand Zoom Events authentication methods
Zoom Events supports a variety of authentication methods, and incremental options can be configured to enhance the security of your events. Event organizers can assemble different options to gate their events in ways they like.
When an event requires registration, event hosts create a registration link and distribute the link to the target audience. Each registration link can be associated with one authentication method. The target audience must pass the following authentication methods to start the registration process. Event hosts choose the Authentication Method from a menu that includes:
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Sign in with a Zoom account: The target audience must sign in to their Zoom account to start registration.
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Sign in with a Zoom account or authenticate via Email Verification code: The target audience can choose between signing in to their Zoom account and providing a verifiable email address (to receive a verification code) at registration. They will need to choose the same path when they join the event.
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Authentication via Identity Provider (External SSO): This option is available only if the host’s Zoom account is configured with an IDP. The target audience will be taken to a sign-in page on the lDP’s web page. The IDP is specified by the account administrator of their organization.
Event hosts can customize authentication at join:
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Require additional authentication through a security code: This option triggers a security code after signing in to Zoom or IDP. This applies to the target audience joining your event via Sign in with a Zoom account or Authentication via Identity Provider. It will send a verification code to the attendee’s registered email address. Only those who provide the correct verification code can join the event.
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Bypass authentication: Hosts can choose Non-Zoom users (Fast join without upfront authentication) when pre-registering attendees. It will issue unique fast-join links that bypass authentication to pre-registered attendees. Attendees who choose to self-register with their email addresses will also receive unique fast-join links, which also bypass authentication when they join.
Note: This is a default setting, and there is no need for configuration. -
Email verification code users: Require to authenticate when join the event: Enabling this option will mandate an email verification code for fast join users. A verification code will be sent to the registered email address every time an authenticate via Email Verification code user attempts to join the event.
When an event waives registration, event hosts create a group join link for the target audience. Each group join link can be associated with one authentication method. When an event supports multiple group join links, the authentication method can differ by link. Event hosts choose the Authentication Method from the same menu mentioned above. The configuration items mentioned above apply to group join users, too.