In the Analytics section of the recurring sessions event setup, the Sessions tab provides metrics for each of the event’s recurring sessions.

Learn more about creating a recurring sessions event.

This article covers:

• How to access the Analytics Sessions tab for recurring sessions events
• How to manage the Analytics Sessions tab for recurring sessions events 
  • Session Summary
    • View registrant information
  • Enable or disable columns
  • Use the vertical dots
  • Sort Session Summary
  • Download data
• How to share event analytics
• How to download CSV reports

Prerequisites for managing the Analytics Sessions tab for recurring sessions events

• Pro, Business, Enterprise, or Education account
• Zoom Sessions license or Zoom Sessions Pay Per Attendee license
• Stripe or PayPal Business account is required to create paid events

How to access the Analytics Sessions tab for recurring sessions events

1. Create a recurring sessions event or edit an upcoming event to access event setup.
2. In the event creation flow navigation menu, click Analytics, then click Sessions.
   The Sessions page will appear.

How to manage the Analytics Sessions tab for recurring sessions events

Session Summary

You can keep track of each recurring session’s information. Under any of the categories, click the column name to sort to view more specific information about a session, such as the session duration, session speaker, and Q&A poll results. See more about the Views, Attendees, Recording views, Q&A, and Chat messages each event session has implemented or received.

• Session name: This is the name of the session.
• Date & Time: The date and time the session was scheduled.
• Attendees: This measures the total number of unique attendees who successfully join a session meeting or webinar.
• Registrants: This displays the total count of registrants per session.
• Reserved Spots: This is the total number of reservations for the given session. Hosts can view whether attendees reserved or didn't reserve the session.
• Recording Views: This includes the unique views of the recording of a specific session in the lobby, event detail page, or hub.
• Unique Visits: This measures the number of unique visits made by users to various session detail's pages.
• Chat Messages: This measures the total number of messages sent in the session lobby. Messages sent in in-meeting chat are not counted.
• Q&A: This measures the number of questions and answers submitted in a Q&A during a session.
• Reactions Sent: This counts the total number of reactions sent in a session meeting or webinar.
• Polls Posted: This counts the total number of polls the host started in a session.
• Type: This indicates whether the session is a meeting or a webinar.

Use the dropdown menu under the table to display results of 10, 25, or 50 rows per page.

In addition, you can click the name of a session in the list to see more details about that session. In the focused view, you will also be able to see:

• Date and Time: This shows the session's date and time.
• Session Length: How long the session was active.
• Capacity: The maximum attendance capacity allowed for the session.
• Speakers: The speakers who were assigned to the session. This shows the speaker's name and the speaker's email.
• Unique Visits: The unique page view of a session's content in the lobby.
• Attendees: The total unique attendance of a session.
• Joined via Phone: This is the number of audiences who joined the session via phone (includes PSTN/SIP).
• Joined via Mobile: This is the number of audiences who joined the session via mobile (includes web browser and mobile app).
• Joined via Desktop: This is the number of audiences who joined the session via desktop (includes web browser and desktop app).
• Recording Views: The unique views of the recording of a specific session in the lobby, event detail page, or hub.
• Q&A: The number of Q&A that attendees submitted during a session.
  Note: Click Download to download the Q&A results as a CSV file.
• Chat Messages: The number of chat messages made in the session's lobby.
• Reactions Sent: The number of reactions sent during a session.
• Surveys Posted: This measures the number of surveys that was set up for the session.
  Note: Click Download to download the survey results as a CSV file.
• Number of Survey Responses: This counts the number of people who responded to the survey.
• Polls Posted: This counts the total number of polls the host started in a session.
  Note: Click Download to download the poll results as a CSV file.
• Avg Poll Response Rate: This is the average of all session poll response rates. Poll response rate is the number of people who completed the poll over the total number of people who received the poll.
• Number of Material Downloads: This measures the unique downloads for each session material.
• Session ID: The session number associated with an event session.
• Meeting ID: The meeting number associated with an instant or scheduled meeting.

View registrant information

1. Access the Analytics Sessions tab.
2. In the Session Summary table, under the Registrants column, click the blue number.
   A panel will appear, displaying the list of registrants and their attendance type.
3. (Optional) Search by name or attendance type.
4. (Optional) In the top-right corner, click Export Attendee List .
5. Click a registrant's name.
   The panel will show the registrant's details.
6. (Optional) In the registrant detail panel, complete the following actions:
   • Click Send Message to send the registrant a message.
   • To the right of Join Link, copy the join link.

Enable or disable columns

You can select the columns and the columns' information that you want to hide or display in the Session Summary section. You can either use the Columns button and enable or disable column toggles, or you can use the vertical dots by each column name to select the columns you want to hide or display.

Use the Columns button

1. In the top-left corner of the Session Summary section, click the Columns button.
   A menu will display the column toggles you can enable or disable. 
2. (Optional) At the top of the column menu, use the search box to find a column.
3. To the left of each column name, click the toggle to enable or disable it.
   When enabled, the column and its information will be displayed. When disabled, the column and its information will be hidden.
4. (Optional) Click the Hide all button to disable all column toggles.
   All columns and their information will be hidden.
5. (Optional) Click the Show all button to enable all column toggles.
   All columns and their information will be displayed.

Use the vertical dots

1. In the Session Summary section, hover your mouse over a column name.
2. To the right of the column name, click the 3 vertical dots , then select the following actions: 
   • Sort by ASC: Selecting this will sort all information in ascending order.
   • Sort by DESC: Selecting this will sort all information in descending order.
   • Filter: Selecting this will provide an advanced filter. You can select to filter by Columns, Operator, and Value.
   • Hide: Selecting this will hide the column and its information.
   • Show columns: Selecting this will make the column toggle menu appear, where you can enable or disable columns you want to display or hide.
   • Unsort: Selecting this will remove the sorting of information.

Sort Session Summary

Each column has a sorting icon that shows that the columns can be sorted. A column with the double arrow icon indicates that sorting is not active for this column. Clicking the double arrow icon will sort the column in descending order.

After the click, the double arrow icon will be changed to a down arrow. Clicking the down arrow will sort the column in ascending order. After the click, the down arrow icon will be changed to an up arrow.

Download data

In the top-right corner of the Session Summary section, click Download Table Data  to download a CSV report of the Session Summary section analytics. 

How to share event analytics

To share analytics, you must add co-editors and give them analytics permission.

Note: Hub owners and hosts are automatically given access.

How to download CSV reports

1. Access the Analytics Sessions tab in the event setup flow.
2. In the top-right corner of the Sessions page, click View All Standard Reports.
   A Download Standard Reports panel will appear, displaying all analytics reports.
3. In the panel, to the left of the report you want to view, click the forward arrow  to expand and view the details of the reports.
4. To the right of the report you want to download, click Download .