Enabling or disabling meeting summary with AI

Account owners and admins can enable or disable the Meeting summary with AI feature. This feature uses AI technology, which may include third-party models, and allows meeting hosts to initiate an AI-generated meeting summary. The summary will be automatically sent after the meeting has ended.

Learn more about using meeting summary and how Zoom AI features handle your data.

For language availability, review the supported languages for Zoom AI features.

Requirements for enabling and disabling Meeting summary with AI

• Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace Enterprise, Zoom Workplace Enterprise Plus, or Enterprise Bundle account
  Note: Meeting summary is available to customers with an active BAA. Learn more about Zoom AI feature availability.
• Account owner, admin privileges, or any custom role that has access to modify account settings

Note: ZoomMate may not be available for select verticals and select regional customers.

Limitations of Meeting summary with AI

• If you have set your pronouns in your Zoom profile, the AI feature will use those pronouns when referring to you. If you do not set your pronouns or choose not to share them in the meeting, the pronouns chosen by the Large Language Model (LLM) will be used instead. 
• Meeting Summary with AI is not available within breakout rooms.

How to enable or disable Meeting summary with AI

Enable or disable Meeting summary with AI for the entire account

This setting allows account owners or admins to enable or disable Meeting summary with AI for all users in the account.

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Settings .
4. Click Zoom AI.
5. Under Meeting, click the Meeting summary with AI toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
7. (Optional) Select the check boxes next to the following sub-settings to enable or disable them as needed:
   • Auto-start when meetings start: If enabled, meeting summary generation automatically starts for meetings for users on the account.
     Note: This does not require the host to be present, as the meeting summary generation will begin as soon as someone starts the meeting.
   • Send an email notification when sharing with participants: If enabled, an email notification is sent when sharing the meeting summary with users. You can choose if the email contains or excludes the meeting summary text. If you choose not to include the meeting summary text in the email, a link will be sent instead, which opens the summary through the web portal and requires authentication before viewing.
   • Restrict users from sharing summaries: If enabled, users are prevented from sharing meeting summaries with external users.
8. Under Automatically share summary with, choose who automatically receives meeting summaries:
   Note: Meeting invitees only includes participants that were originally invited to the meeting, as participants joining the meeting ad hoc (through the in-meeting contact invitation or sharing the join link) will not receive the summary. 
   • Only meeting host
     Note: Choosing this option will turn off / disable the automatic sharing of meeting summaries for newly created meetings going forward.
   • Only meeting host, co-hosts, and alternative hosts
   • Only meeting host and meeting invitees in our organization
   • All meeting invitees including those outside of our organization 
     Note: This option is unavailable if you restrict users from sharing summaries to users outside of your organization.
9. (Optional) Manage additional meeting summary settings:
   • Live summary: Allow users to generate and share meeting summary in real time.
   • Meeting summary templates: Allow users to select a meeting summary template for their meetings. After the meeting, the summary will be generated into the new template.
   • Set default meeting summary language: When this feature is enabled, all meeting summaries will automatically use the language you choose.
   • IP address access control: Restrict access to meeting summaries to only users within specified IP address ranges. Both IPv4 and IPv6 addresses are supported.
   • Remind me to turn on Zoom AI when I'm hosting a meeting: Enable this to receive a reminder to turn on AI at the beginning of any meeting you host, if the auto-start setting is not already enabled.
     Note: This reminder is only shown to the meeting host.
   • Only share meeting summaries by email: When enabled, meeting summaries will only be sent via email to users and will be inaccessible in the Zoom web portal or Zoom desktop app.
   • Auto-delete meeting summaries: Enable this to automatically move meeting summaries to the Trash after a set number of days. You can specify the retention period based on your organization’s needs.
   • Use screen share content with OCR: Enable Optical Character Recognition (OCR) to extract readable text from screen share content during meetings. This enhances the accuracy and relevance of meeting summary results.
   • Use meeting chat messages: Allow the meeting summary to include context from in-meeting chat messages.
     Note: Direct messages are excluded from this context.
   • Show a custom message when turning on AI in a meeting: Create and display a custom disclaimer that appears when the AI is activated during a meeting.
10. Click Save.
11. (Optional) To prevent all users in your account from changing this setting or any sub-settings, click the lock icon next to a setting, and then click Lock to confirm the setting.

If meeting summary is disabled and locked, there will be an additional option below, allowing admins to control if the Meeting summary with AI option is still shown in a meeting or not. If shown in a meeting, meeting participants can request to have the feature enabled. If there is an admin in the current meeting that can adjust account or group settings, they will see the request during the meeting and be prompted to take action or ignore. If no admin is in the current meeting, an email will be sent by Zoom to all account admins.

• If  Shown in Meetings toolbar is displayed, meeting participants will still see the in-meeting option and have the option to request an admin enable this feature.
• If  Hidden in Meetings toolbar is displayed, meeting participants will not see the in-meeting option nor the ability to request admin enablement Before the next meeting, the host would need to enable the user-level web setting (if unlocked at account and group levels) or request an admin provide them access to this feature (if locked at either group or account level).

Enable or disable Meeting summary with AI for a group of users

This setting allows account owners or admins to enable or disable Meeting summary with AI for a specific group of users. Changes apply only to users in the selected group.

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Users .
4. Click Groups.
5. Click the applicable group name from the list.
6. In the General configuration section, click Edit product settings.
7. Click the Zoom AI tab.
8. Under Meeting, click the Meeting Summary with AI toggle to enable or disable it.
9. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
10. (Optional) Select the check boxes next to the following sub-settings to enable or disable them as needed:
    • Auto-start when meeting starts: If enabled, meeting summary generation automatically starts for meetings for users in the group.
      Note: This does not require the host to be present, as the meeting summary generation will begin as soon as someone starts the meeting.
    • Send an email notification when sharing with participants: If enabled, an email notification is sent when sharing the meeting summary with users. You can choose if the email contains or excludes the meeting summary text. If you choose not to include the meeting summary text in the email, a link will be sent instead, which opens the summary through the web portal and requires authentication before viewing.
    • Restrict users from sharing summaries to those outside of our organization: If enabled, users in the group are prevented from sharing meeting summaries with external users.
11. Under Automatically share summary with, choose who automatically receives meeting summaries:
    Note: Meeting invitees only includes participants that were originally invited to the meeting, as participants joining the meeting ad hoc (through the in-meeting contact invitation or sharing the join link) will not receive the summary. 
    • Only meeting host
      Note: Choosing this option will turn off / disable the automatic sharing of meeting summaries for newly created meetings going forward.
    • Only meeting host, co-hosts, and alternative hosts
    • Only meeting host and meeting invitees in our organization
    • All meeting invitees including those outside of our organization 
      Note: This option is unavailable if you restrict users from sharing summaries to users outside of your organization.
12. (Optional) Manage additional meeting summary settings:
    • Live summary: Allow users to generate and share meeting summary in real time.
    • Meeting summary templates: Allow users to select a meeting summary template for their meetings. After the meeting, the summary will be generated into the new template.
    • Set default meeting summary language: When this feature is enabled, all meeting summaries will automatically use the language you choose. 
    • IP address access control: Restrict access to meeting summaries for users in this group to only those within specified IP address ranges. Both IPv4 and IPv6 addresses are supported.
    • Remind me to turn on Zoom AI when I'm hosting a meeting: Enable this to display a reminder to users in this group at the start of any meeting they host, if the auto-start setting is not already enabled.
      Note: This reminder is only shown to the meeting host.
    • Only share meeting summaries by email: When enabled, meeting summaries for users in this group will only be sent via email and will be inaccessible in the Zoom web portal or Zoom desktop app.
    • Auto-delete meeting summaries: Automatically move meeting summaries for users in this group to the Trash after a set number of days. You can specify the retention period based on the specific group.
    • Use screen share content with OCR: Enable Optical Character Recognition (OCR) for users in this group to extract readable text from screen share content. This helps generate more accurate meeting summary results.
    • Use meeting chat messages: Allow meeting summary to use in-meeting chat messages for users in this group to provide additional context.
      Note: Direct messages are excluded from this context.
    • Show a custom disclaimer when turning on AI in a meeting: Display a custom disclaimer when AI is activated in a meeting by users in this group.
13. Click Save.
14. (Optional) To prevent all users in the group from changing this setting or any sub-settings, click the lock icon next to a setting, and then click Lock to confirm the setting.

Enable or disable Meeting summary with AI for your personal account

This setting allows individual users to enable or disable Meeting summary with AI for their personal account. You do not need admin permissions to change the setting, unless it is locked by an admin for the entire account or a group of users.

1. Sign in to the Zoom web portal.
2. In the top-right corner, click your profile picture or initials, then click My account.
3. In the side menu, click Settings .
4. Click Zoom AI.
5. Under Meeting, click the Meeting summary with AI toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
7. (Optional) Select the check boxes next to the following sub-settings to enable or disable them as needed:
   • Auto-start when meeting starts: If enabled, meeting summary generation automatically starts for meetings you host.
     Note: This does not require the host to be present, as the meeting summary generation will begin as soon as someone starts the meeting.
   • Send an email notification when sharing with participants: If enabled, an email notification is sent when sharing the meeting summary with users. You can choose if the email contains or excludes the meeting summary text. If you choose not to include the meeting summary text in the email, a link will be sent instead, which opens the summary through the web portal and requires authentication before viewing.
8. Under Automatically share summary with, choose who automatically receives meeting summaries:
   Note: Meeting invitees only includes participants that were originally invited to the meeting, as participants joining the meeting ad hoc (through the in-meeting contact invitation or sharing the join link) will not receive the summary. 
   • Only me (meeting host)
     Note: Choosing this option will turn off / disable the automatic sharing of meeting summaries for newly created meetings going forward.
   • Only meeting host, co-hosts, and alternative hosts
   • Only meeting host and meeting invitees in our organization
   • All meeting invitees including those outside of our organization 
     Note: This option is unavailable if an admin has restricted external sharing.
9. (Optional) Manage additional meeting summary settings:
   • Live summary: Allow users to generate and share meeting summary in real time.
   • Meeting summary templates: Allow users to select a meeting summary template for their meetings. After the meeting, the summary will be generated into the new template.
   • Set default meeting summary language: When this feature is enabled, all meeting summaries will automatically use the language you choose. 
   • IP address access control: Restrict access to meeting summaries to only specified IP address ranges. Both IPv4 and IPv6 addresses are supported.
   • Remind me to turn on AI when I'm hosting a meeting: Enable this to receive a reminder at the start of meetings you host, if the auto-start setting is not already enabled.
     Note: This reminder is only shown to the meeting host.
   • Catch up with AI when joining late: When you join a meeting late, you’ll get a prompt for AI to summarize what’s been discussed so far.
   • Auto-delete meeting summaries: Summaries will be moved to Trash in a specified number of days.
   • Use screen share content with OCR: Use Optical Character Recognition (OCR) to extract readable text from your screen share content during meetings. This helps generate more accurate meeting summary results.
   • Use meeting chat messages: Allow your Meeting Summaries to include additional context from in-meeting chat messages.
     Note: Direct messages are excluded from this context.
10. Click Save.

Note on data usage

Zoom does not use any customer audio, video, chat, screen sharing, attachments or other communications-like content (such as poll results, whiteboard and reactions) to train Zoom’s or third-party AI models.

We evaluate and update our models periodically and those used to support Zoom AI may change from time to time. For features in AI that use third-party AI model providers, we will share relevant data with those third-parties when you use the feature. For example, if you use meeting summary to create an AI-generated summary, the meeting transcript will be sent to the relevant model to provide the service. Data may be processed within U.S. based data centers.

Learn more about how Zoom uses data to provide Zoom AI features.