Account owners and admins can select whether users of their account can join Zoom Events on web browsers or only on the Zoom desktop client. When enabled, users of the account can join Zoom Events on web browsers, and individual users can choose the default join method (web browser or the Zoom desktop client) through the Settings & Notifications tab. When disabled, users of the account can only join Zoom Events on the Zoom desktop client or on the Zoom mobile app.

Note: This feature is enabled by default.

This article covers:

• How to allow users to join Zoom Events on web browsers
  
  • Account
  • Group

Prerequisites for allowing users to join Zoom Events on web browsers

• Pro, Business, Education, or Enterprise account
• Account owner or admin privileges
• Zoom Events Unlimited license or Zoom Events Pay Per Attendee license

How to allow users to join Zoom Events on web browsers

Account

To enable or disable Allow users in your account to join events lobby on web browsers for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Zoom Events tab.
4. Click the Allow users in your account to join events lobby on web browsers toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Allow users in your account to join events lobby on web browsers for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Zoom Events tab.
5. Click the Allow users in your account to join events lobby on web browsers toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.