Recovering a deleted local or cloud recording

You can find and recover deleted local recordings from the trash bin of your computer. For cloud recordings, Zoom allows you to recover deleted recordings from your trash folder in the web portal.

Note: Typically, you can recover deleted cloud recordings within 30 days of deletion. However, there are several settings that can affect this recovery period. Learn more about what happens to cloud recording files when a user deletes their cloud recordings.

Requirements for recovering a deleted local or cloud recording

Table of Contents

How to recover a deleted local recording from your computer

Windows
  1. Open Recycle Bin from your desktop.
  2. Right-click on the recording you want to recover, then select Restore.
    Your recording will be available again on the Recordings page.
macOS
  1. Click the Trash icon in your dock.
  2. Right-click on the recording you want to recover, then select Put Back.
    Your recording will be available again on the Recordings page.
 

How to recover a deleted cloud recording in the web portal

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings and Transcripts.
  3. Click the Trash tab to access any cloud recordings in the trash.
    Note: If the Trash tab is not available, this means that the Enable Trash for Recording and Transcript setting is disabled. You need to contact your Zoom admin.
  4. In the Search by meeting number field, enter the meeting ID of the recording you want to recover then click Search or select a recording from the list.
  5. On the right side of the recording topic you want to recover, click Recover.
    Note: To recover multiple items simultaneously, next to each meeting’s topic, select the checkbox .
  6. Click Recover again to confirm.
    Your recording will be available again on the Recordings page.