Once you have an approved vanity URL, you can customize it with your organization's branding. Review our branding guidelines before customizing your page with the Zoom logo or other marketing materials.
Any branding changes will apply only when accessing the Zoom web portal via your vanity URL (for example, yourorganization.zoom.us). Branding will not apply when accessing the web portal from zoom.us.
Notes:
We strongly recommend you have experience with web design (HTML) before customizing branding settings. Consult a web developer if you are having issues with your HTML.
Update the HTML attributes to make basic changes to the landing page to match your organization's branding. Note: To find attributes faster, press Ctrl + F or Cmd + F and enter the attribute name. Then follow the instructions to update the attribute.
Once you’ve finished making changes, click Apply.
(Optional) If you have multiple vanity URLs, repeat steps 5-8 to change the landing page for a different vanity URL, or click Apply to all vanity URLs to apply the same changes to all of them.
(Optional) Click Restore to revert all changes to the default HTML.
HTML attributes
How to customize the Zoom web portal header and footer
You can customize the header and footer that appear throughout the web portal when accessed from your vanity URL.
Modify the header
Sign in to the Zoom web portal as an account owner or admin.
In the top-right corner, click your profile picture or initials, then click Admin Center.
Select the vanity URL you want to edit. Note: If you have only one vanity URL, you will not see additional options. Learn about multiple vanity URLs.
Click the Web portal tab.
In the right panel, click Footer.
In the Footer style section, customize the background color, background size, text color, and text size.
In the Footer items section, you can customize some of the items that appear in the footer. Note: Some footer items cannot be customized or removed, such as Terms, Privacy, and Acceptable use guidelines.
To show or hide a default item, click the show/hide icon /.
To edit the name of a default item, click the pencil icon . Note: Some default footer items, such as Zoom learning center, Video tutorials, and Knowledge base, cannot be renamed.
To add an item to the footer, click Add item.
Enter the item name.
Enter the URL and choose whether it opens in the current tab or a new tab when clicked.
Click Save.
Click Apply.
How to customize email templates
You can customize email templates for general administrative emails.
Sign in to the Zoom web portal as an account owner or admin.
In the top-right corner, click your profile picture or initials, then click Admin Center.
Click Edit next to the template you want to edit. List of customizable email templates:
User
Reset Password Notification Email: The confirmation email a user receives after resetting their password.
Zoom Account Sign In Assistant: This email provides guidance for users experiencing issues while attempting to sign in.
Zoom Account Sign Up Assistant: The confirmation email sent if the account is already registered and activated.
Admin Change Email: If an admin changes the sign-in email, an email will be sent to confirm the change.
Meeting
Meeting Invite Email: Hosts can copy the plain-text invitation from an in-progress meeting.
Meeting Schedule Email: Hosts copy this email from the scheduled meeting detail page. The HTML version can be used for the Outlook plugin when they schedule a meeting through Outlook.
Meeting Canceled Email: When a meeting is canceled, a cancellation email will be sent to the host.
Registrants Confirmation Email: Registrants receive a confirmation email if the registration is auto-approved or approved by the host.
Meeting Updated Notification Email: When the meeting details are updated, the alternative host(s) and the registrants will receive the updated invitation.
Meeting Rescheduled Notification Email: Send a rescheduling email to meeting invitees
Personal Audio Conference Schedule Email: Send Personal Audio Conference Schedule Email to invitees.
JBH Reminder Email: If meeting participants join before the host, the host will receive a notification email.
Alternative Host Invitation Email: After the meeting is scheduled, the alternative host will receive this email.
Alternative Host Cancellation Email: If the host removes the alternative host from a meeting, the alternative host will receive this email.
Schedule Meeting for a Host: After scheduling a meeting for the host, a notification email will be sent.
Update Meeting for a Host: After rescheduling a meeting for the host, send a notification email.
Cancel Meeting for a Host: After canceling the host meeting, a notification email will be sent.
Meeting Summary Available Notification Email: When the meeting summary is ready, a notification will be sent, depending on the host's or account's sharing settings.
Meeting assets available notification email: When the meeting assets are ready, a notification will be sent based on the host or account's sharing settings.
Cloud Recording Available Notification Email: When the cloud record is ready, a notification email is sent to the host.
Auto Delete Cloud Recording Notification Email: A notification email will be sent to the host 7 days before the cloud recording is permanently deleted from trash.
Workspaces
Reservation confirmed: This email is sent when a user reserves a workspace.
Reservation updated: This email will be sent when a user changes or updates a reservation.
Reservation canceled: This email will be sent when the user cancels the reservation.
Upcoming reservation: This email is sent to remind users of their upcoming reservation.
Upcoming reservation with pre-check-in questionnaire: This email is sent to remind users of their upcoming reservation and complete the pre-check-in questionnaire.
Check in reminder: This email is sent to remind users when their reservation is about to check in.
Questionnaire submission: This email is sent to the admin when a user completes a questionnaire.
Reservation reassignment: Sent when a workspace reservation is reassigned to another user.
Reservation declined: This email is sent when a user’s reservation is declined.
Workspace delegate assignment: This email is sent to the user being assigned as a workspace delegate.
Workspaces delegate: This email is sent to the user when a delegate is allowed to book on their behalf.
Desk assignment: This email is sent when an administrator assigns a desk to a user.
Desk unassignment: This email is sent when an administrator unassigns a user’s assigned desk.
Update assigned desk: This email is sent when an administrator updates a user’s assigned desk.
Reservation approval request: This email is sent to the administrator when a user submits a workspace reservation request that requires approval.
Reservation confirmation: This email is sent when a reservation request is approved or denied.
Summary of reservation questionnaires: This email contains a summary of the pre-check-in questionnaire information received by Admin.
Desk assignment release: This email is sent when a user's assigned desk is temporarily released.
Visitor
Invitation sent: Sent when the host successfully sends an invitation email.
Invitation canceled/deleted: Sent when the host cancels the invitation.
Invitation updated: Sent when the host updates the invitation.
Registration reminder: Send an email reminder for the visitor to register.
Registration complete: Sent when the visitor completes registration from the invitation.
Visitor checked in: Sent when a visitor checks in.
Workspace reserved for visitor: Sent when the host reserves a workspace for a visitor.
Visitor workspace reservation deleted: Sent when a visitor workspace is deleted.
Delivery
Delivery added: This email is sent when the receptionist adds a delivery.
Delivery picked up: This email is sent when a delivery is marked as picked up.
Delivery moved to another location: This email is sent when a delivery is moved to another location.
Delivery lost: This email is sent when a delivery is marked as lost.
Delivery removed: This email is sent when a delivery is removed.
Customize meeting invite email templates for the entire account
This setting allows account owners or admins to customize invitation email branding for all users in the account.
Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
In the top-right corner, click your profile picture or initials, then click Admin Center.
In the side menu, click Settings.
Click Meeting.
Under Invitation Email Branding, click Edit on the email template you want to update. Learn more about the schedule meeting email template.
Edit the email template as needed.
Click Apply Changes, then click Done.
Customize meeting invite email templates for a group of users
This setting allows account owners or admins to customize invitation email branding for a specific group of users. Changes apply only to users in the selected group.
Sign in to the Zoom web portal as an admin with the privilege to edit groups.
In the top-right corner, click your profile picture or initials, then click Admin Center.
In the side menu, click Users.
Click Groups.
Click the applicable group name from the list.
In the General configuration section, click Edit product settings.
Click the Meeting tab.
Under Invitation Email Branding, click Edit on the email template you want to update. Learn more about the schedule meeting email template.