Managing the hub Profile tab


A Zoom Events hub is a collection of upcoming, current, and past events that are created by a group of hosts. Hubs are ideal to separate events related to a specific subject. As a Zoom Events license holder, you can create hubs.

A Zoom Events Unlimited or Pay-Per-Attendee plan is required to set up a Zoom Events hub. If you are not a Zoom Events license holder, please contact your Zoom account's admin.

After you create a hub using a Zoom Events Unlimited or Pay-Per-Attendee license, you can manage your hub's event listing profile. You can configure your hub the way you want by customizing each specific setting in the hub's Profile section.

Notes:

This article covers:

Prerequisites for managing the hub's profile

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to access the hub's Profile tab

Notes:

  1. Sign in to Zoom Events.
  2. In the left navigation menu, click the top dropdown arrow  and select the hub you want to manage.
  3. In the left navigation menu, click Profile.
    Prompts, with instructions on setting up the hub, will appear.
  4. Follow the prompts and complete all required hub fields.
  5. When all required information is entered, click Publish.

After you complete the hub's Profile tab the first time, you can now customize your hub and create events for your hub.

How to customize Event Listing Profile settings

Customize the Event Listing Profile section

  1. Access the hub's Profile tab.
  2. Enter the information for your hub:
    • Hub avatar/profile photo: The hub’s avatar photo will be displayed in the left navigation menu, next to the hub name. It will also be displayed on the hub's public profile page, event lobbies, and event profiles.
      1. Add a hub profile picture/avatar.
        If you have an existing hub profile picture/avatar, click Change Image.
      2. Use the content library tool to select an existing image or upload a new image.
        The content library tool will appear.
    • Event Listing Name: The displayed name for your hub. The hub name will be displayed on the hub’s public profile page as well as the event lobbies and event details pages.
    • (Optional) Contact Email: This email will be publicly displayed on your event listing profile. Visitors can use the email address you enter below to contact you. Zoom will continue to contact you through the email address associated with your Zoom account.
      1. Click Add Email to add a contact email.
    • Category: Your selected category will display on your hub’s public profile page. This allows attendees to know what type of events to expect from your hub. 
      1. From the Category dropdown menu, select the following categories for your hub:
        • Education & Family
        • Business & Networking
        • Entertainment & Visual Arts
        • Food & Drink
        • Fitness & Health
        • Home & Lifestyle
        • Community & Spirituality
        • Other
    • Tags: The Tags option will allow you to add certain keywords or phrases to your hub and have them displayed on your hub's public profile page.
      1. Click + Add Tags.
      2. In the text box, enter tags for your hub, then press Enter.
        The tags will appear on the page.
      3. (Optional) To remove a tag, press X on a tag.
    • Description: Give a brief summary about your hub in the Description box. The hub description will display on your hub’s public profile page.
      Note: The maximum character limit is 500 characters.
  3. Click Save.

Customize the Event Listing Logo

The Hub Logo allows you to customize the Zoom Events logo in the top-left corner of your hub’s public profile page. You can upload your own logo or a logo of your choice.
Note: Only JPG/JPEG files and 300x56 pixels are recommended. The maximum image size is 2 MB.

  1. Access the hub's Profile tab.
  2. Under Event Listing Logo, click the add button .
    If you have an existing event listing logo, hover your cursor over the logo and click Change Image.
    The content library tool will appear.
  3. Use the content library tool to select an existing image or upload a new image.
  4. Click Save.
  5. (Optional) To remove the event listing logo, hover your cursor over the logo and click the close icon X. 

Customize the Event Listing Masthead

The Hub Masthead is the largest photo displayed on your hub’s public profile page. It is the largest element you can brand on your hub.
Note: Only JPG/JPEG files and 744x484 pixels are recommended. The maximum image size is 10 MB.

  1. Access the hub's Profile tab.
  2. Under Event Listing Masthead, click Upload Hub Masthead Image .
    If you have an existing event listing masthead, hover your cursor over the masthead image and click Change Image.
    The content library tool will appear.
  3. Use the content library tool to select an existing image or upload a new image.
  4. Click Save.
  5. (Optional) To remove the event listing masthead, hover your cursor over the masthead and click the close icon X. 

Customize the video

The Video option under the masthead allows attendees to watch a quick video about the hub in the area where the masthead is normally displayed.
Note: The maximum video length is 60 seconds. The maximum video size is 50MB, MP4 files only.

  1. Access the hub's Profile tab.
  2. Under Video, click + Add Video.
    If you have an existing video, hover your cursor over the video and click the pencil icon .
    The content library tool will appear.
  3. Use the content library tool to select an existing video or upload a new video.
  4. Click Save.
  5. (Optional) To remove the video, hover your cursor over the video and click the trash icon . 

Customize the Social Profile section

The Social Profile section allows you to link your hub to different social media accounts. Social profiles are displayed as icons on the hub public profile page. This section is optional to complete.

  1. Access the hub's Profile tab.
  2. Under Social Profile, enter the URLs for each social media account.
  3. Click Save.

How to understand the content library crop tool

When users upload a new photo to the content library, the content library crop tool will immediately launch to ensure that the photo fits the correct image dimensions; the original image will be saved to the content library, but the cropped image will save only to where it’s being uploaded. Hosts can use the same image from the content library in any of the different upload image options across the Zoom Events platform.

The image crop tool appears once a new image has been selected in the hub's Content Library tab when a new image has been selected to be uploaded. The image crop tool also appears for images that have previously been entered into the content library when selected; this ensures that users can format uploaded images to their preference for each image option (that has different sizes).

The image crop tool appears once a new image has been selected in the Event Listing Profile tab in the following places:

Note: Media uploaded to the content library may be accessed by other members of your hub.