Release notes for Zoom Scheduler
Zoom provides up-to-date release notes for Zoom Scheduler. This article contains information about recent changes to Zoom Scheduler and Scheduler web settings, including new and enhanced features, updates to existing features, and bug fixes. In addition, you can find information about upcoming changes (if available) and see a full history of updates made in the last two years.
Notes:
Upcoming Release
Details about upcoming releases will be posted as they become available.
Released
Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.
December 12, 2024
New, enhanced, and changed features
| Type | Feature title | Description | Platforms |
|---|
| Admin features |
|---|
| New or enhanced feature | Expanded CSV reporting for upcoming events in Zoom Scheduler | Account owners and admins can include upcoming events in their CSV event level downloads for Zoom Scheduler. Previously, the CSV export only included details for past events. With this update, admins can choose to download past events, upcoming events, or both by selecting a date range filter. The CSV export displays all relevant event-level details for upcoming events, such as event date, time, host, and attendees. Sorting and filtering are supported within the CSV for easy reporting on both past and upcoming events. This allows admins to generate comprehensive reports and better manage future scheduling and resource planning. | Web portal |
| User features |
|---|
| New or enhanced feature | Allow attendees to select meeting location type during booking | Hosts can configure their booking page to offer multiple location options for attendees to choose from, including Zoom Meetings, in-person meetings, or phone calls. Attendees are presented with a dropdown or radio buttons to select their preferred meeting type during the booking process. Hosts also have the option to enforce a specific location type if desired. The selected meeting type is displayed in confirmation emails and on the host's dashboard, providing better visibility into meeting logistics. | Web portal |
November 18, 2024
New, enhanced, and changed features
| Type | Feature title | Description | Platforms |
|---|
| Admin features |
|---|
| New or enhanced feature | Enhancements to admin controls for calendar service sync | Account owners and admins can control which calendar services their users can sync with Zoom Scheduler. They can enable or disable specific services like Microsoft, Google, and Apple's iCal from the Admin Dashboard. When a service is disabled, users cannot sync new accounts from that service, and any existing synced accounts will be automatically disconnected. Users are notified when their accounts are unsynced due to admin action. This feature ensures that only corporate-approved services are used and prevents potential data leakage into personal accounts. | Web portal |
| User features |
|---|
| New or enhanced feature | Expanded routing form capabilities for hosts and group admins | Hosts can create customizable routing forms that automatically route attendees to different booking links based on their responses to form questions, such as location or meeting type. Group admins have expanded access, allowing them to create routing forms that route attendees to booking links of any group member they manage. This provides flexible scheduling options across the group. | Web portal |
October 17, 2024
New, enhanced, and changed features
| Type | Feature title | Description | Platforms |
|---|
| Admin features |
|---|
| New or enhanced feature | Scheduler Management tab access for admins without assigned licenses | Account owners and admins can access the Scheduler Management tab and all related controls without having a Zoom Scheduler license assigned to their account. The tab remains visible as long as Zoom Scheduler licenses are purchased for the account. This enables admins to manage Scheduler settings and assign licenses to hosts without consuming a license themselves. | Web portal |
| New or enhanced feature | Customizable branding for Zoom Scheduler attendee booking pages | Account owners and admins can disable the Powered by Zoom branding from appearing on attendee booking pages for all hosts under their account. By default, the Powered by Zoom branding is displayed on all booking pages. This new setting allows admins to provide a neutral or white-labeled experience to attendees. | Web portal |
| New or enhanced feature | Admin visibility into users' synced calendar accounts | Account owners and admins can generate a CSV export under the Scheduler Management tab that provides visibility into which calendar accounts each user has synced with Zoom Scheduler. The export includes a column with a list of synced calendar email addresses for each user. | Web portal |
September 16, 2024
New, enhanced, and changed features
| Type | Feature title | Description | Platforms |
|---|
| Admin features |
|---|
| New or enhanced feature | Track and report on missed appointments with no-show marking | Admins can mark appointments as no-shows and have this data included in the event level CSV. This allows them to track, report, and analyze the number of no-shows accurately. When an attendee does not show up for an appointment, the host can navigate to the Scheduled Events tab, look up the specific event, and click Mark No Show to signify the attendee did not attend the scheduled appointment. The admin can then navigate to the Analytics tab and download event level detail for all hosts which will include data on which events had no-shows. | Web portal
Windows
macOS
Linux |
August 15, 2024
New and enhanced features
- Admin features
- Support Webhooks for API
With Webhooks for API, Zoom Scheduler users can integrate different systems and automate workflows, enabling admins to authorize third parties to trigger actions during the booking process. - Ability to view a calendar connection to Zoom Scheduler and send configuration email reminders
Account owners and admins can view a list of users who have connected their calendars to Zoom Scheduler. They can also view the connection status for each user, indicating if their calendar is connected, has an error, or is not connected. Admins can search for specific users to check their calendar connection status and send them email reminders to complete the setup process to maximize the use of the Zoom Scheduler license assigned to them. - Grant scheduler admin permission to a user/group
Users can be assigned admin access in Zoom Scheduler without being an admin for the Zoom account as a whole. Account owners and admins can assign the Scheduler Admin property to a user or group, granting them admin privileges within Zoom Scheduler. These privileges include the ability to view all booking links and events, create booking links for others, access admin reporting and analytics, create routing forms and managed templates, manage teams and groups, and access the Scheduler management tab. This allows for more granular control over admin permissions, ensuring users have the necessary access without granting full account admin rights.
- Host features
- Support email reminders for team events
Hosts can customize and send email reminders for team events. The reminder email is sent to all participants (hosts and invitees) 24 hours before the scheduled start time of the team event and will include event details such as the meeting title, date, time, and Zoom meeting link. Additionally, the host can customize the email template and content to provide flexibility in messaging and branding. Previously, only single host events received reminder emails. - Ability to automatically include additional recipients on meeting invites
When creating a bookable schedule, hosts can specify up to a maximum of 10 email addresses to be automatically included as CC recipients on meeting invites generated through that schedule's booking link. The designated CC email addresses will receive the meeting invite along with the host and attendees. This feature applies to all event types that allow attendees to add guests. Any changes to the CC email list will only affect newly created appointments, not previously booked events. - Ignore calendar availability for one-off or any event type
A new toggle allows hosts to generate available time slots while ignoring their own calendar availability. This applies to one-off meetings by default, but hosts can also choose to ignore availability for any event type. Even when the toggle is on, hosts can still view their existing calendar events and schedule over them as needed. The ability to bypass calendar availability provides greater scheduling flexibility for hosts.
Resolved issues
July 22, 2024
New and enhanced features
- Admin features
- Support conflict configuration default settings
Account owners and admins can set a default free/busy event type detection for all users within their account.
- User features
- Support team event creation
Users can create a team event on behalf of others, like an executive assistant creating a team event on behalf of a CEO that they support.
- Host features
- Ability to customize booking page color theme
In addition to adding company logo, hosts can further customize their attendee booking pages by automatically choosing colors to match their company theme. - Support HTML and images in email notification
Hosts can use HTML and add images to customize their email notifications. - Email notification customization for team events
Hosts can customize the emails sent out during team events. Currently, customized email notifications can only be sent on single host events.
Resolved issues
June 24, 2024
New and enhanced features
- Admin features
- Ability to manage scheduled events within the account or group
Account owners, admins, executive assistants, and team leaders can now view and manage all scheduled events for users within their account or group. This feature enables them to help manage events by providing the ability to delete, edit, and view events, addressing the previous limitation where they couldn't access group members' scheduled events. - Ability to export and download usage report
Account owners and admins can export usage reporting data into a CSV file and download it for analysis.
- User features
- User notification when accessing routing forms
To address confusion on who has access to routing forms, a new message is added informing users that access is restricted to the Admin role only. - Expanded character limit for attendee question responses
Users can allow attendees to answer free-form questions with up to 1000 characters, addressing the previous limitation of 128 characters.
- Host features
- Enhanced icon for One to One event type
A plus sign has been added to the One to One event type icon to clarify that attendees can add guests. This change helps hosts select the correct event type when creating a booking link, reducing confusion.
Resolved issues
May 20, 2024
New and enhanced features
- Admin features
- Ability to view all booking links
Admins, executive assistants, and team leaders can view all booking links of all users within the Account/Group. - Support team creation and assignment
Account owners and admins can create a team and assign a team admin. This enables the display of multiple team events on one public booking page, where attendees can select their desired team event and make bookings.
- Developer features
- Zoom Scheduler APIs
Zoom Scheduler APIs allow users to integrate the Zoom Scheduler platform with other software, such as Salesforce or Zapier.
- User features
- Enhanced first time login experience
The first time login experience initial calendar connection prompts has been enhanced for better user interface. - Support localization to multiple languages
In addition to English, Zoom Scheduler supports localization to Japanese, Spanish, French, German, Chinese, Portuguese, Italian, Dutch, Korean. This includes booking schedule creation process, notifications, and admin controls and reporting. - Refresh button availability
A refresh button is added to the Zoom Scheduler user interface, enabling hosts to quickly update and synchronize scheduling information across multiple devices in real-time.
Resolved issues
- Resolved an issue where clicking the Feedback button in the desktop app did not bring up the feedback module
April 22, 2024
New and enhanced features
- Administrator features
- Disable text reminders for hosts and attendees
Admins can disable and enable text messaging notifications for all hosts under their account. If disabled, no text message reminders will be sent to the host and attendees.
- User features
- Free trial for online users
Online users can self-serve a free trial of Scheduler, enabling them to evaluate the product and determine if it fits their scheduling needs. - Password change re-authorization prompt
Users can access a more prominent notification within the web and desktop app to re-authorize their calendar. This is in addition to the email notification they receive reminding them to re-authorize their calendar’s access after they change their calendar service password. A daily check is automatically executed within the backend to notify hosts if their calendar needs to be reauthorized. - New First Time Login Experience
The first time login experience makes it easier for first time users to learn how to use Zoom Scheduler. - Routing Forms
Users can create a form which will allow attendees to answer questions and be routed to different booking links based on their answers.
Resolved Issues
March 25, 2024
New and enhanced features
- Host features
- Enhanced Custom Attendee Questions: Single Option Multiple Choice
The hosts can specify just a single option, eliminating the previous requirement of adding at least two options. Currently, the host is required to add at least two options to multiple choice attendee questions.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue within the desktop client where clicking the Feedback button did not bring up the feedback module, as intended
- Resolved an issue where custom URLs were inaccessible
Note: The Ability to manage user’s existing bookings and scheduled events feature has been pulled from the release due to issues with deployment and will be available in another upcoming release.
February 26, 2024
New and enhanced features
- Administrator features
- Managed schedules
Managed schedules are reusable templates that account owners and admins can create, manage, and assign across members of their organization. This allows standardized scheduling for their organization. - Set the default availability for the team events
Account owners and admins can change the default team event schedule availability type, which will change all users’ (under their account) default availability for team events. - Disable custom attendee questions
Account owners and admins can disable custom attendee questions.
- Host features
- Custom buffer time between schedules
Hosts can set custom buffer times in the Before and After fields for their booking schedules.
Resolved Issues
- Minor bug fixes
- Security enhancements
Note: The Updates to booking schedules and Manage and view all users’ booking links and events features have been pulled from release due to issues with deployment and will be available in an upcoming release.
January 22, 2024
Changes to existing features
- Move Create Notifications to the top of the Notifications Settings page
The Create Notifications option is moved to the top of the Notifications Settings page. Previously, it was located at the bottom of the Notifications Settings page. - Increase maximum number of hosts for team schedules from 20 to 30 hosts
The limit of the maximum number of hosts on a team schedule event is increased from 20 hosts to 30 hosts. - Define vanity URLs at the account level
Zoom Scheduler-enabled vanity URLs are defined at the account level. Those without vanity URLs will be defined at the global level. This change may result in previously shared booking links becoming invalid for users who have activated vanity URLs. Previously, Zoom Scheduler added functionality of vanity URLs for hosts, allowing them to customize the host with a hostname defined in their account.
New and enhanced features
- Administrator features
- Delegate groups of users
Account owners and admins can delegate groups of users to manage selected areas of their Zoom Scheduler account while restricting access to other areas. The delegated group admins can view booking pages that are assigned to them. Account owners and admins can give access to these groups for a set period/time and can revoke access at any time.
Resolved Issues
- Resolved an issue where the feedback window did not appear after a user clicked the Feedback button in the Zoom desktop client.
- Minor bug fixes
- Security enhancements
Note: The Updates to booking schedules feature has been pulled from release due to issues with deployment and will be available in an upcoming release.
December 18, 2023
New and enhanced features
- Administrator features
- Manage groups of users in Zoom Scheduler
Zoom Scheduler account owners and admins can place any member of their organization into customized groups. This allows account owners and admins to organize their members based on department, scheduling needs, job titles, and so on. This is especially helpful for admins who want to manage and report on their group.
- Host features
- Redirect attendees after booking to another website
When creating or editing a booking schedule, the organizer can add a URL on their confirmation page to redirect attendees to another website with additional information. - Unique schedules for each host
Each host can have their own schedule within a group booking. For individual events, organizers can select an existing schedule or create a new one that only applies to that specific booking schedule. For team events, organizers can choose to allow each host to use their own created schedule or set the same schedule of availability for all hosts within the booking creation screen. - Create a one-time meeting
Organizers can designate a time slot for attendees to pick and block both of their calendars. A one-time meeting allows organizers to host a meeting that falls outside of their regular availability/schedule types. - Create an availability poll
Organizers can create a poll to enable users to vote on their preferred meeting time, and schedule an appointment.
- Zoom Client features
- Zoom Scheduler tab in the Zoom desktop client (version 5.17.0)
Zoom Scheduler has its own Scheduler tab within the Zoom desktop client. Previously, the Scheduler tab was found in the Calendar tab.
Resolved issues
- Minor bug fixes
- Security enhancements
November 30, 2023
New and enhanced features
- Administrator features
- Support for analytics and insights for Zoom Scheduler
Account owners and admins can see how their users leverage Zoom Scheduler bookings and identify trends in their usage.
- Host features
- Exclude certain days from booking schedule
Hosts can exclude certain days–such as holidays or paid time off (PTO)–from the booking schedule. Hosts can choose to be unavailable either for the full day or set a specific start and end time during their selected dates. Multiple dates can be selected. Additionally, restricted dates can be edited and deleted. - Apply hours to every day
Organizers can apply a set of hours for availability to all the days of a booking schedule.
- User features
- Override the automatic sync of Zoom user name and profile photo
Users can override and remove a manually set name or photo to revert to auto-syncing to their Zoom profile.
- General features
- Updated wording on Individual and Team booking schedules
The wording throughout the booking schedule creation setup has been updated.
Resolved issues
- Minor bug fixes
- Security enhancements
October 20, 2023
New and enhanced features
- Host features
- Duplicate existing bookable schedules
Hosts can duplicate an existing bookable schedule and copy its settings to create a new one. Previously, hosts had to manually re-enter bookable schedule settings if they wanted to create a new schedule with the same settings. - Edit confirmation/cancellation email body text
Hosts can edit the confirmation/cancellation email body text. - Copy bookable schedule times to an email
Hosts can copy and paste preview/sample times to an email, allowing them to send their event’s availability to attendees. - Embed booking page into website
Hosts can embed their bookable schedule directly into their website with HTML code. - Send email invites to attendees anonymously
Hosts can choose to hide their email address by having Zoom send email invites to attendees rather than from their own email address. - Split buffer time for before and after meeting
Hosts can choose the buffer time for before and after meetings.
- User features
- Support for Zoom Scheduler on the Zoom desktop client
Users can make changes to Zoom Scheduler by using the Zoom Scheduler tab in the Zoom desktop client, which automatically applies web portal changes to the desktop version. - Support for user’s default Zoom Meetings settings
Zoom Scheduler will read and utilize users’ default Zoom Meetings settings.
Resolved issues
- Minor bug fixes
- Security enhancements
September 22, 2023
New and enhanced features
- Host features
- Generate a single-use link
Hosts can generate a single-use link from a bookable schedule to give to attendees for booking an appointment. Attendees cannot share the link with anyone else.
- User features
- Support for multiple accounts for Zoom Scheduler
Users can sync more than 1 account to their Zoom Scheduler account. When creating events, they can select which account they want the event to belong to.
- General features
- Expand character limit in booking page description
The character limit in the Zoom Scheduler booking page is expanded. - Support links in booking page description
Links are supported and appear to all users in the Zoom Scheduler booking page description.
Resolved Issues
- Minor bug fixes
- Security enhancements
August 22, 2023
New and enhanced features
- Admin features
- Standardize custom URLs in accounts
Account owners and admins can use the Zoom Scheduler setting to standardize the custom URL in all their accounts.
- Host features
- Detect canceled appointments outside of Zoom Scheduler
Zoom Scheduler syncs with an organizer’s calendar, detecting when an appointment is canceled outside of the Zoom Scheduler platform. When a user cancels an appointment in their calendaring application, Zoom Scheduler will remove the appointment from the Scheduled tab. - Include answers to custom questions in meeting description
Hosts can view attendees’ responses to custom questions in the meeting description/event details. Previously, hosts had to access their email to view attendees’ responses to custom questions. - Use host’s default Zoom Meetings settings for meeting appointments in Zoom Scheduler
When host creates a meeting appointment in Zoom Scheduler, the appointment will use the host’s default settings for Zoom Meetings. - Update booking page logo for Zoom Scheduler
Event organizers can change their profile image/booking page logo for Zoom Scheduler in Scheduler Settings. When they delete the custom logo, it will revert to the Zoom logo.
Note: The logo must be a JPG/JPEG, GIF, or PNG image file with size smaller than 2 MB. - Customize meeting subject
In the booking schedule creation flow, organizers can edit the subject text field. Under the custom question single-line answer, organizers can edit the response that was entered when an attendee booked.
- Event setup features
- Add tooltips to Bookable Schedules creation flow
Tooltips have been added to the Bookable Schedules tab and the booking schedule creation flow to provide more details and describe each field. - Support for continuous meeting chat for Zoom Scheduler
Hosts can schedule a meeting and invite contacts, who are added to both the calendar event for the meeting and the dedicated Team Chat group chat. This group chat and its messages are accessible by members before, during, and after the scheduled meeting. When hosts create a booking schedule, continuous meeting chat is enabled by default.
Resolved issues
- Minor bug fixes
- Security enhancements
Note: The Embedded web view in the Zoom desktop client and Zoom Scheduler APIs features have been pulled from release due to issues with deployment and will be available in another upcoming release.
July 20, 2023
New and enhanced features
- Host features
- Support for Waiting Room for Zoom Scheduler meetings
Hosts can enable or disable the Waiting Room feature for Zoom Scheduler meeting appointments. The Waiting Room feature allows the host to control when a participant joins the meeting. As the meeting host, you can admit participants one by one, or hold all participants in the waiting room and admit them all at once. - Notify hosts of team events when other hosts' calendars are not linked
The hosts who are involved in team scheduling (aggregated host or rotating host bookable scheduling) will be notified when other hosts’ calendar connection is invalid. An alert will be displayed by the host whose calendar connection is not linked. Organizers can still save the schedule, even when a host’s calendar connection is invalid; however, attendees cannot book that schedule because Zoom Scheduler is unable to access that calendar.
- User features
- Automatically display photo and name from the user’s Zoom contact card
Users’ booking page photo and name match their current Zoom profile picture and name. Previously, no picture or name was shown on the user’s booking page because the Zoom contact card did not integrate with Zoom Scheduler. - User's default Zoom Meetings settings with Zoom Scheduler
When a Zoom meeting appointment is created in Zoom Scheduler, it will have the same default settings as the user’s Zoom Meetings default settings. - Include/exclude different event types when generating organizer availability
Users can decide to include or exclude different event types when generating availability. On the Booking Schedule creation page, users can set whether Zoom Scheduler assumes the different event types are Busy (i.e., Accepted Events, Declined Events, Out of Office, etc.).
Note: This currently applies only to Office 365 accounts. - Allow attendees to add guests to scheduled appointment
Attendees can add guests when they book or reschedule an appointment. A maximum of 100 guests can be added to an appointment. Additionally, guests can reschedule, decline, or delete an appointment. Previously, attendees had to add guests after creating an appointment outside Zoom Scheduler within their calendaring application.
Resolved issues
June 21, 2023
Changes to existing features
- General availability for Zoom Scheduler
Zoom Scheduler is available for all free and paid users to purchase. Zoom Scheduler can be accessed from the Zoom web portal, where you can connect with your preferred calendar services, including Zoom Calendar Service, Google Calendar, or Microsoft 365 Calendar. Users can then create booking links to make their time available for external parties to schedule. Based on the event duration and time, Zoom Scheduler automatically checks against the user's calendar availability to list all the available slots. Users can also customize event notifications and the booking link page.
New and enhanced features
- User features
- Change time zone
Users, who are in a different time zone from the organizer, can select the time zone that matches their current geographic locations. - Set custom bookable schedule URLs
In the Profile settings, users can shorten the default generated URLs and customize their own Zoom Scheduler subdomain.
Note: When the Zoom Scheduler URL is changed, all copied links are required to be updated with the new subdomain. - Rotating host bookable schedule
Rotating host events allow attendees outside of an organization to view the organization team’s availability to schedule events. It also generates slots of availability when any added organizer is available. Users have the capability to create managed events across teams. Users will be attached to each bookable schedule, and only users under the same Zoom admin account will be able to add each other. - Aggregate host event type
This feature generates slots of availability when all added organizers are available.
Resolved issues
March 22, 2023
- Introducing: Zoom Scheduler
Zoom Scheduler provides users with the ability to create timeslots of availability for attendees to then select a preferred time on both parties’ calendars. Zoom Scheduler supports connecting with your Zoom Calendar, Google Calendar, or Microsoft 365 calendar. Zoom Scheduler allows contacts to schedule both one-off and recurring meetings, which can be one-on-one or one-to-many. Customizable email notifications can help you remind, confirm, and follow-up with participants after the meeting.