Zoom provides up-to-date release notes for Workspace Reservation. This article contains information about recent changes to Workspace Reservation, including new and enhanced features, updates to existing features, and bug fixes. In addition, you can find information about upcoming changes (if available) and see a full history of updates made in the last two years.
Note: API release notes only appear on the Zoom Marketplace website.
Details about upcoming releases will be posted as they become available.
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| General features | |||
| New or enhanced feature | Introduction of a timeline view for Workspace Reservation | Workspace Reservation admins and users can choose to view Workspace availability in a timeline view on the web and the Zoom Workplace desktop app. The timeline view displays existing reservations and available spaces on a floor for a specified date. Reservations can be made directly on this timeline view. | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Ability to limit autopopulated user list on kiosk | Administrators can restrict the list of users that appear as host options when autopopulation is turned on for the visitor kiosk. They can assign specific users who can be searched and selected as a visitor host, controlling the list at a granular level such as by building or floor. This allows workplace teams and security teams to limit the visibility of certain users in the autopopulated host list based on the visitor's location. | Web portal |
| General features | |||
| New or enhanced feature | Allow multiple photos per workspace | Users can now add up to six photos of a workspace in Workspace Reservation. Account owners and admins can upload these additional photos to provide context to the user when reserving a workspace. | Web portal |
| New or enhanced feature | Enhancements to user representation for reserved desks without profile pictures | When users reserve a desk and do not have a profile picture, their initials will be displayed in a circle on the web portal. For accounts with the "display profile picture on floor map" setting enabled, or for private/unknown users, a red icon with a desk will be shown instead of initials. This provides a clearer and more consistent representation of users without profile pictures across the Zoom Workspace Reservation platforms. | Web portal |
| New or enhanced feature | Enhancements to mobile app for workspaces, visitor management, and deliveries | Users can reserve workspaces, manage visitor invitations, and monitor package deliveries through the Zoom mobile app. They can make reservations, track invited visitors, and see outstanding deliveries on their mobile devices. Account owners and admins can log package deliveries by capturing photos using the mobile app. | iOS Android |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| General features | |||
| New or enhanced feature | Zoom Room occupancy status updates in Workspace Reservation and Scheduling Display | Workspace Reservation can report the occupancy state of a Zoom Room (occupied or not) based on motion detection hardware or use of the Zoom Room. The Workspace Reservation system updates the room status to occupied (red) if people are detected in the room, without a reservation. The occupied status appears on the scheduling display (if applicable), and across Workspace Reservation. When the room becomes vacant, the status returns to available (green). | Web Portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| General features | |||
| New or enhanced feature | Enhancements to visitor email language selection | Users can now select from a range of languages, including Chinese (Simplified and Traditional), French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese, Indonesian, Dutch, and Swedish, when sending emails or invitations to visitors. The language default will be set to the users default language. | Web portal |
| New or enhanced feature | Enhancements to CSV upload for visitor invitations | This feature can create multiple visitor invitations by uploading a CSV file. The CSV only requires the date, time, name, email, organization, and notes columns. Before uploading, users or admins, select the location for the invitations. After uploading the CSV, admins can select the option to select a "Skip Registration" checkbox for the invitations. Descriptive error messages are provided if the CSV is missing required columns, guiding users to re-upload the CSV correctly. | Web portal |
| New or enhanced feature | Enhancements to recurring reservations | Users can schedule recurring reservations for meeting rooms and customizable spaces, similar to existing desk booking capabilities. Users can access this functionality through multiple platforms, including the web portal's booking interface, workplace kiosks, and desktop and mobile apps. The system maintains the same familiar booking experience as desk reservations while extending it to all space types. This enhancement streamlines the process of securing regular meeting spaces and specialized work areas for teams with recurring space needs. | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Enhancements to adjusting floor map and room/desk placement | Admins can adjust the background floor map by zooming in or out, and moving it slightly in each direction. This can help to more accurately position previously added rooms and desks on the map after an updated floor map is uploaded with a different file size. Admins can now easily realign existing room and desk placements without having to recreate or reupload the floor map. | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| General features | |||
| New or enhanced feature | Introducing room suggestions | Users can now receive room recommendations for an existing meeting, a new meeting, or a reservation on their calendar. Workspace Reservation will recommend a room to suit the meeting needs, including capacity, how close the room is to the user's other reservations, frequently used rooms, and more. | Web portal |
| New or enhanced feature | Enhancements to Workspace Reservation user experience | The Workspace Reservation user interface has been updated to visually align with other Zoom products. Users can initiate new room, desk, or custom space type reservations by using the "+", or selecting the workspace on the floor map. | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Enhancements to workspace reservation questionnaires | Account owners and admins can create "reservation questionnaires" and "pre check-in questionnaires" for their workspaces. Users fill out these questionnaires when creating a reservation or before checking in for their reservation. Account owners and admins can now use an API to retrieve the questionnaire data, including questions, answers, and metadata, in a machine-readable format. |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | New reservation administrator role management options | Account owners and admins can assign a new reservation administrator that can create, edit or delete reservations for the account or location. Admins can control the level of access for Booking Admins by location. | Web app |
| New or enhanced feature | Linked account sharing for workspace reservation resources | Account owners and admins can opt-in to share Workspace Reservation configurations, Zoom Rooms resources, and Visitor Management configurations with users from another linked account . Admins can control the scope of sharing for each linked account, allowing them to share specific locations with different linked accounts. This feature enables organizations with shared spaces but separate tenants to leverage shared resources | Web portal |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Workspace reservation questionnaire and pre check-in questionnaire daily email summaries | Account owners and admins can enable daily email summaries related to workspace questionnaires in the Zoom web portal. They can receive summaries of new reservation questionnaire responses or pre-check-in questionnaire responses that are submitted each day. Admins can also receive summaries for reservations occurring that day, including the reservation questionnaire and pre-check-in questionnaire data. The email summaries include counts per location and CSV attachments with reservation details and questionnaire responses. | Web portal |
| User features | |||
| New or enhanced feature | Enhancements to workspace floor selector | Users can mark floors as favorites, so they appear at the top of the floor selector dropdown for quick access. If a user is on a floor in a building, the floor selector prioritizes showing other floors from the same building near the top of the selector. Additionally, the three most recently visited floors are displayed prominently in the selector. | Web portal Windows macOS Linux iOS Android |
| Type | Feature title | Description | Platforms |
|---|---|---|---|
| Admin features | |||
| New or enhanced feature | Permanent desk assignments with day and time specifications | Admins can assign a permanent desk to a user for specific days and times. Multiple users can be assigned to the same desk, but for different days or times. Users can reserve an assigned desk when it is not permanently allocated to someone else. Note : This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for September 19, 2024. | Web portal |
| New or enhanced feature | Option to suppress "Reserve Via Email" button | Account owners and admins can choose to display or hide the Reserve Via Email button when authenticating with a QR code on a kiosk or scheduling display for Workspace Reservation. This setting allows admins to require users to be physically present to reserve a workspace, preventing remote reservations. The default setting keeps the Reserve Via Email button enabled, but admins can disable it for kiosks and scheduling displays on iOS and Android devices. | Web portal |
| New or enhanced feature | Enhancements to points of interest on floor maps | Admins can create points of interest (POIs) on floor maps, which are non-bookable spaces. They can name the POIs, select an icon or shape to represent them, and place them on the map. Users can search for POIs on a floor, and get directions to them from their workspace or an entrance. This allows users to easily locate important areas like bathrooms or package delivery rooms. | Web portal |
| New or enhanced feature | Ability to turn on/off neighborhood boundaries | When managing workspaces, account owners and admins can view the default neighborhood box boundary. They can turn off the boundary display. For desks without access, users will see a message stating the workspace is designated for certain users or groups, maintaining visibility into restricted areas. This feature allows account owners and admins to tailor the neighborhood visualization to their preferences. | Web portal |
| Device features | |||
| New or enhanced feature | Manual refresh for Workspace hardware | Users of Zoom Workspace Reservation can now manually refresh the meeting data displayed on the Workspace hardware by clicking a new refresh button. This button is located next to the settings button and initiates an immediate refresh of the upcoming reservations and meeting data. | Windows macOS Appliances iPad Controller iOS Controller |
| General features | |||
| Changed feature | Enhancements to workspace sign-in restrictions | Users are restricted to signing into a single Zoom Workspace Reservation (ZRC) client per desk. If a user signs into a desk that is already associated with another ZRC client, the previous client will be automatically logged out. This prevents multiple users from simultaneously occupying the same workspace desk, improving desk utilization and tracking accuracy. |
Note: The User can host the Zoom meeting they created in Workspace Reservation and Automatically check users into workspace reservations when connecting to office WiFi features were rolled back due to issues with deployment and will be available in another upcoming release.
Note: The Configure a permanent desk feature has been pulled from release due to issues with deployment and will be available in the upcoming July release.
Note: The Recurring reservations and Enhancements to the Workspace Reservation Dashboard features have been pulled from release due to issues with deployment and will be available in another upcoming release.
Note: The release notes for Workspace Reservation were delayed to May 6, 2023, due to issues with deployment. Please visit the Release notes for May 6, 2023, for more details.
Note: The Workspace APIs feature was pulled from the release due to issues with deployment, and will be available in another upcoming release.