Upcoming Release
Details about upcoming releases will be posted as they become available.
Current Release
May 5, 2024 version 6.0.0 (652)
New and enhanced features
- General features.
- Panelist Support for Production Studio in Zoom Events
Panelists can now join a Zoom Event enabled with Production Studio. When joining, panelists will see a non-produced view and get panelist specific notifications about the scene they are on and if they are going to speak next. Panelists will be able to see the produced view as a thumbnail in gallery view or on a confidence monitor if needed. - Display correct meeting topic and duration of scheduled PMI meetings
When a device with calendar integration receives an invitation to a user's Personal Meeting ID meeting, the device will show the duration and topic of the scheduled PMI meeting on the meeting list.
- In-meeting features
- Support full transcript panel
Appliance users can open the full transcript panel when live transcription is used for meetings. - Disclosure notice updates
Notices for Meeting Summary, Meeting Question, Ask AI Companion, recording, live streaming, and saveable captions will be combined and displayed once when a feature is first activated. - Transform links shared in meeting chat into QR codes
When appliances receive a shared link in a meeting chat, the link will be displayed as a QR code which the appliance users can scan and open with their mobile devices.
- Zoom Phone Appliances
- Improved administrator user experience for workspaces
Administrators can assign a common area and configure a calendar resource and location from the same page. - Automatic logout for common areas
Administrators can enable an automatic logout for common area devices every 30 days. - Send to Zoom logs from the web portal
Administrators can send logs to support from the Device List page on the Zoom web portal. - Increase screen lock timeout
Users can configure their screen lock settings in the application itself or in the web portal. - Private Call Park & Aim Park for Shared Line Group
Administrators have the flexibility to create a user group with permissions for these activities and specify the location where calls should be picked up. Those not included in the designated group are unable to retrieve these calls. Aim Call Park allows a user to transfer a parked call to an available user-selected aim call park number. Admin can configure in the admin portal. The feature can be enabled at the account and site levels. - User experience enhancements
Phone settings, Call Forward settings, CQ opt/in out settings, and conference creation are easier to access on the device interface. - Set Firmware Rule at Group level
Administrators can determine what firmware version all devices in a particular group will have. If a new device is added to the group it will also get the designated firmware version and will not be auto-upgraded. - Privacy function for shared lines
Administrators can enable an optional privacy function for shared line groups and shared line appearances. When a user makes a call private, the call will be hidden from others on the shared line. - Hide client dial pad key selections
Users who need a client to authenticate via the dial pad will not see the client’s selections. This feature can be toggled by an administrator. - Ability to transfer to contacts in speed dial list without expansion module
Resolved issues
- Minor bug fixes
- Security enhancements
Previous Releases
Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.
February 5, 2024 version 5.17.6 (4441)
Resolved issues
January 22, 2024 version 5.17.5
New and enhanced features
- Zoom Phone Appliances
- Support for Zoom Calendar
- Upgrade App/firmware for Groups
Devices enrolled in Zoom Device Management can be upgraded in Groups. - Add Zoom Phone Appliances to Zoom Device Management via API
Resolved issues
- Minor bug fixes
- Security enhancements
January 7, 2024 version 5.17.1 (4336)
Resolved issues
- Resolved an issue that caused problems with controller connectivity, direct sharing, incoming calls, scheduled events, etc.
December 20, 2023 version 5.17.0 (4245)
New and enhanced features
- General features
- Presentation slide control
Control progression of presentation slides without needing to ask the participant sharing the presentation for the next slide. Supports presentations in Google Slides, Powerpoint, and Keynote. The account owner and admins can enable this for use at the Account, Group, and User-level web settings. An appliance may only request slide control from another meeting participant performing screen sharing; it may not offer slide control to other participants when the appliance is performing screen sharing. - Far end camera control notification enhancement
When a meeting participant requests far end camera control of an appliance camera that does not support pan, tilt and zoom (PTZ) controls the following message will be displayed in the meeting participant’s client: "The selected camera does not support PTZ controls." - Support for joining iMMR meetings
Appliances can join iMMR meetings if permitted by the meeting host’s account settings.
- In-meeting features
- Enhancement to in-meeting chat
Users can view images posted in the in-meeting chat. - Content only view for Webinars and Events
If the host’s and all panelists' videos are turned off, their profile pictures will not be displayed when content sharing is active in Webinars or Events.
- Zoom Phone Appliances
- Searching during call transfer
Users can access contacts, phone numbers, call queues, and SLG's when doing a warm or direct transfer. - Live transcription for English
- Restore screen layout after restart
After a restart of Zoom Phone Appliances, user’s screen layout will be partially restored. - Support Network Conferencing Join for SLA line
- Support Call Park Enhancement - Aim Park
- Improvements to Blocked List user experience
- Call Control by Client Enhancement: Transfer to Voicemail
Users can now use the client to call control Zoom Phone appliances for the transfer to voicemail function. - Provision Template Support
Administrators can configure provision templates to enable/disable low level functions such as Bluetooth and other functions not involving the Zoom application. - Minimize Calendar information for privacy
Administrators can configure devices to display minimal calendar information. - Meeting Notification Handling
New options/settings to handle how meeting notifications are displayed on the device. - Audiocodes C470HD upgrade Android OS 9 to Android OS 12
Administrators may now select the option to initiate the upgrade of Audiocode devices to Android OS 12. Please note this will not be performed using the normal Automatic Upgrade options and the administrator must initiate the upgrade. - Support for Poly CCX 505
November 5, 2023 version 5.16.5 (3917)
New and enhanced features
- In-meeting features
- Greater host control of AI Companion during meetings
Hosts can control who in the meeting can ask AI Companion questions about the current meeting, when active in the current meeting. In addition to setting these defaults through web settings, the host can also control AI Companion access during the live meeting. The in-meeting options are the same as the web settings, restricting access to only themselves (the host), all participants from the point they join (meaning they cannot ask questions about topics from before they joined), or all participants for the entire time the AI Companion is active. If this is locked by admins, hosts cannot change this access during the live meeting.
September 24, 2023 version 5.16.0 (3769)
New and enhanced features
- Phone features
- Sign in with QR code
Users have an additional sign in option for QR code. The email or activation code options are also still available on the Zoom Phone Appliance interface. - Support for Check-in and Check-out
Administrators can require users to check-in to keep a workspace reserved. Once checked-in, users can check out if they finish early and allow others to use the workspace. - Support Call Command APIs
Call control APIs can be used for placing, ending and controlling recordings during a call. - Support for audio logs
Users can enable audio logs before a call and send them to Zoom for troubleshooting. - Toggle calendar functions
Administrators can toggle the calendar display on or off. - Removed + country code requirement for call forwarding to a local number
Users do not need to enter a + symbol before their number when using call forwarding. - Alert notifications
Administrators can configure alerts for the following scenarios on the zoom web portal: failed firmware or package upgrade, Zoom Phone Appliance offline, multiple PIN code entry attempts, Zoom device management disconnect. - Create personal contacts from call history
- Support for custom backgrounds
Administrators can add a custom background for devices that are locked or in hotdesking mode. - Support for Crestron P10 and P8 devices
The models are included in the Zoom Certified models list.
- General features
- Improvement to display logic for attendees
Webinar hosts can control what attendees view, even in workspaces with multiple displays.
- In-meeting features
- Support Smart Meeting Summary
Hosts can initiate an AI generated summarization for the current meeting. Hosts will be prompted to enter an email address that the summary can be sent to. The ability to receive the meeting summary can be restricted to the host alone, the host along with users on their same account, or extended to all attendees of the meeting, including invitees outside of their organization. All meeting participants will be notified that the summary is being generated, and the meeting host can stop the summary at any time, if necessary. - Ask AI Companion questions about the meeting
Zoom’s AI Companion transcribes and analyzes the verbal discussions in Zoom Meetings, allowing participants to ask the AI Companion questions about the meeting content that has been discussed and receive a response based on the meeting analysis thus far. Admins can choose to have this option remain visible in the meeting toolbar, even when the feature is disabled in web settings. Meeting hosts can start and stop AI Companion from a Zoom Phone Appliance for other participants. Participants using the Zoom Phone Appliance itself cannot ask AI companion questions. - Enhanced captioning control for hosts/co-host
Hosts can have greater control of captioning use and the speaking language for the meeting. If enabled in web settings, captions can only be enabled by the host. Participants in the meeting can request captioning be enabled, which prompts the host (and co-hosts) to enable captioning and choose a speaking language. - Support for breakout rooms with end-to-end encryption
Breakout rooms can be used in meetings with end-to-end encryption enabled. This feature must be enabled by Zoom support. - Updated recording notice
- Management features
- Limit network bandwidth
Administrators can limit the amount of bandwidth allocated for audio and video. These policies are intended for local networks known to have limitations at specific locations.
Resolved issues
- Minor bug fixes
- Security enhancements
August 11, 2023 version 5.15.7 (3484)
Changes to existing features
- Updated Meeting Summary, Smart Recording, and Team Chat Compose prompts to reflect Zoom’s data policies
July 24, 2023 version 5.15.5 (3393)
Resolved issues
June 27, 2023 version 5.15.1 (3305)
Resolved Issues
- Minor bug fixes
- Security enhancements
June 25, 2023 version 5.15.0 (3294)
New and enhanced features
- Phone features
- Zoom Phone appliance PIN management
Zoom Phone appliance PINs can be managed from the web portal. Administrators can reset the PIN codes for all the devices they manage, and users can reset their own device’s PIN code. - Selective SLG Opt In and Opt Out on common area phones
Users can selectively opt in or out of a selected set of shared line groups via the Poly CCX when it's configured as a Common Area Phone (CAP). Users can also select any SLG on the Zoom Phone appliance interface and choose the CLID of that SLG to place outbound calls with that SLG’s DID/CLID information. - Respond to incoming call with SMS
- Expansion Module Key Type support
Support for call park, call queue, SLA/SLG line appearance, intercom, and paging extension key type in the expansion module. - Support for VIP Delegation
Administrators can enable this feature to allow only VIP users to contact another user. - Sync User or Common Area Time Zone on client.
The time on the client is now automatically synchronized with the assigned user/common area. - Ringtone Selection: set to silent
A silent ringtone that can be assigned to any type of inbound call - Show caller ID details of last caller
- General features
- Support for Production Studio
The host of a Zoom Events Webinar session can enable Production Studio and allow a producer to join. Users will be able to watch and listen to the producer's video.
- In-meeting features
- In-meeting chat updates
Users will be able to edit messages after they have been sent from the device, and send reactions in chat. The reactions sent by others in chat will also be visible to the users on the device. - Pause recording
Users can pause a meeting recording. - Meeting toolbar enhancements
- Management features
- Watermark location configuration
Administrators can use the Zoom web portal to configure which position their watermark will appear in when using a single instance style during a meeting. - Real-time statistics display
Administrators can view real-time meeting and zoom phone statistics for audio and video. This includes codec, resolution, bitrate, jitter, latency, and packet loss.
Resolved Issues
- Minor bug fixes
- Security enhancements
June 11, 2023 version 5.14.7 (3216)
Resolved Issues
April 23, 2023 version 5.14.5 (2936)
Resolved Issues
Note: The Zoom IQ Meeting Summary feature has been pulled from release due to compatibility issues and will be available in another upcoming release.
April 9, 2023 version 5.14.2 (2889)
Resolved Issues
March 26, 2023 version 5.14.0 (2867)
New and enhanced features
- Phone features
- Hotdesk Enhancement for common area
Users can access common area phones and make calls without signing in. - Restrict access to recordings by IP address
Zoom Phone administrators can add "IP address access control" for Phone recordings and voicemails to restrict the location from where users are able to download recordings. - Respond to incoming call with Zoom chat message
Users can respond to an incoming call with a chat message if they are too busy to talk. - Prevent users from blocking their caller ID
Administrators can prevent users from blocking caller ID on outbound calls. - Interface improvement for on screen keypad DTMF commands
For devices that have no physical keypad, such as Poly CCX, users can press the keypad on the navigation menu during a call to be shown two options: new call, or in-call keypad. If users select in-call keypad, they can use DTMF commands. - Voicemail option for common area devices
Administrators can configure the voice mail policy for common areas if the common area has Zoom Phone Pro license. - Support for cloud paging
Administrators can create a group of members allowed to receive paging, and can also determine if an emergency page is allowed to interrupt a phone call in progress via settings. This is an account wide setting and the default is off (no interruptions). - Support for Grandstream GXV3470 and 3480
- General features
- Webinar Session Branding
Hosts can customize the appearance of the in-webinar experience by adding a wallpaper behind the video tiles, setting a common virtual background for all panelists, and providing name tags for each panelist. This requires version 5.14.0 or higher to use and/or view, but does not require this version to join the webinar. - Display Chromium version in Settings
The Chromium browser version is displayed in the settings menu on appliances. - Added About section in settings for appliances
Appliance users can find the About section by opening the settings menu. - Contact list enhancement
Deactivated users will no longer be shown in contacts.
- In-meeting features
- In-meeting chat enhancements
Meeting participants can view emoji reactions and reply in threads to in-meeting chat messages. - Hybrid meeting information
Participants can click the security shield icon to see the following text in a regular hybrid meeting: “You are connected to the Zoom Global Network via a data center controlled by your Zoom account owner”. Participants who click the shield icon in an internal hybrid meeting will see this text instead: “You are connected to a data center controlled by the host's account owner”. In either scenario, participants can click Learn More to learn about hybrid meetings. - Recording disclaimer update
Participants will receive a recording disclaimer if a Zoom Phone audio only participant starts recording. - Update to Show/Hide Non-Video Participants
The Show/Hide Non-Video Participants option can be toggled from the View menu on the touch screen display. - Update Scale to Fit behavior
On android devices with a touchscreen, "Scale to Fit" will now default to on for Portrait mode devices in Active Speaker view. The Scale to Fit setting can also be toggled in-meeting and the default behavior can be configured out-of-meeting.
- Management features
- Recurring meeting display time
Recurring meetings will now show start/end times on the display. The meeting list can also be sorted by start time, and any recurring meetings without a set start time will be listed last.
Resolved Issues
- Minor bug fixes
- Security enhancements
March 11, 2023 version 5.13.7 (2769)
Resolved issues
February 26, 2023 (web only)
New and enhanced features
- Administrator features
- Supported admin features for Zoom Phone Appliances
From the Zoom web portal, Account owners and admins can set the following features for Zoom Phone Appliances (ZPA).
- Enable or disable web interface on the device itself
- Set the admin password for the device
January 16, 2023 version 5.13.6 (2489)
New and enhanced features
- Management features
- Zoom Phone Appliances setup
Base configuration settings are now automated for Out-of-box or Factory Resets, which minimize manual provisioning.
- Zoom Phone Appliances
- Support for Poly CCX505 devices
Resolved issues
- Resolved a call failure issue related to registration of device
- Minor bug fixes
January 8, 2023 version 5.13.5 (2468)
Resolved issues
December 19, 2022 version 5.13.0 (2370)
New and enhanced features
- General features
- Join ad hoc Webex meetings via SIP
Users who want to join a Webex meeting via SIP only need to enter the Webex meeting ID. - Support for custom join webinar disclaimer
Join webinar disclaimers configured from the web portal will appear in Zoom Rooms. - Product icon updates
App and home screens icons have been updated to reflect the new Zoom logo.
- In-meeting features
- Additional option for toggling show/hide self view
Users can toggle this view, which adds or removes their video feed from their personal meeting window, from the Change Views section of the user interface. - Organize gallery view
Users can sort the way attendees are displayed in gallery and thumbnail view. The options are sorted by name in alphabetical order, or reverse alphabetical order. Hosts and co-hosts can also load a saved gallery view configuration tied to the meeting ID. - Chat panel enhancement
The chat panel will not be partially blocked by active speaker notifications.
- Management features
- Editing source media ports
Administrators can set the maximum number of source media ports available. A minimum of fifty is required.
- Zoom for Home features
- Video preview
If a user has turned off their video, the video preview before a meeting will display the user’s profile picture instead of just the user’s name.
- Zoom Phone Appliances
- Join audio for third party meetings
- Call control on the desktop client
Call control mode allows you to take the following actions from your desktop client: make a call, answer a call, place a call on hold and resume it, mute and unmute a call, transfer a call, make a conference call (3-way), and end a call. - User interface enhancements to paging
The top right corner paging icon can be used as a speed dial. A user can press the icon and immediately page to their programmed paging extension. - Yealink EXP50 for MP56 MP58 VP59 smart paging layout
When enabled, the pages on the expansion module(s) are distributed across all connected expansion modules. For example, Page 1 will be on module 1, and Page 2 will be on module 2, and so on. If you have only one expansion module connected, the pages are distributed sequentially on the module. - Ability to hide country code when receiving incoming calls
- Display Zoom cloud contacts
- Call waiting volume control
Users can increase the call waiting volume to ensure they are notified when another call comes in. - Ability to allow an incoming PSTN call to join an ongoing meeting
- Support for Yealink EXP50 expansion models VP59 and MP56
Resolved issues
- Minor bug fixes
- Security enhancements
November 7, 2022 version 5.12.6 (2097)
New and enhanced features
- In-meeting features
- Companion mode enhancements
Users in companion mode who join a Zoom Room meeting will be displayed in the participant list nested under the Zoom Room’s entry, instead of as a separate entry. - Updated webinar privacy disclaimer
The webinar disclaimer has been updated to provide additional clarity regarding how data is being handled and who can access it.
- Management features
- Automatic attempted recovery from temporary web proxy authentication failure
When this feature is enabled in the web portal, the Zoom Room will periodically attempt to reconnect through a web proxy when it receives a Proxy Authentication Required response. The Zoom Room will display a notification while it is attempting to recover.
Resolved issues
- Minor bug fixes
- Security enhancements
October 16, 2022 version 5.12.2 (2027)
Resolved issues
- Minor bug fixes
- Security enhancements
September 26, 2022 version 5.12.0
New and enhanced features
- Zoom Phone Appliances
- Listening to voicemails without downloading
Users can listen to voicemails on Zoom Phone appliances without download permissions. - Voicemail forwarding
Administrators can allow users to forward voicemails to another Zoom Phone user’s extension. - Scheduled Restart for Zoom Phone Appliances
Administrators can schedule a weekly restart for Zoom Phone Appliances in the Zoom Web Portal. This will restart the Zoom Phone application and the vendor based operating system (firmware). - Message waiting indicator for Shared Line Group and Shared line Appearance
Members of Shared Line Groups and Shared Line Appearances will receive message waiting indicators. A group member can process the message, which will remove the indicator. - 911 location tracking
Added support for location tracking at network switchport level. - QR code sign in as common area without binding calendar
- Support opt in/out for Shared Line Groups
Users can opt in or out of all shared line groups. - Support for Yealink ExP50 expansion module for MP58
- Call Forwarding
Users can configure the settings for Call Forwarding and Call Handling from their Zoom phone device. - Support for BSSID radio on Yealink series with WIFI
- 911 Emergency address manual entry
Users can manually enter the city if it's not shown on the available pull down list.
- General features
- Display Common Area Phones in the contacts list
Users can invite common area phone to a meeting from the contact list. - One-time password requirement for suspicious logins
When Zoom Rooms administrators sign in to a Zoom Room using their work email and password, they may be asked to enter a one-time password, sent to their account email, when Zoom detects a suspicious login. A login may be considered suspicious if it originates from a different country or device, among other factors. After entering the one-time password, the sign in will succeed.
- In-meeting features
- Thumbnail View Enhancements
The Thumbnail view can be used in Zoom Rooms with multiple screens, and the view can be configured to display the film strip above or below the active speaker (this does not apply to Zoom Rooms for Touch). - Zoom Translated Captions
Zoom Rooms in meetings where the host has a Zoom Translated License will be able to pick between multiple closed captioning channels such as CART, Live Transcription, and Live Transcription translations. - Support for meeting polls
Polls can be launched during a meeting, allowing participants to provide responses. - Meeting assistant updates
Meetings assistants are displayed as participants in meetings they join. Assistants can change the name displayed in the participants menu when joining. - Reactions for Zoom Rooms
Zoom Room users can send and receive reactions in meetings and webinars. - Share screen and audio to all Breakout Rooms
When sharing screen in the main session, the host or co-host can share their screen to all active Breakout Rooms. Computer audio and video audio from a screen share can also be shared. - Enhanced in-meeting user abuse reporting
Simplified process for meeting attendees to report abuse to Zoom.
- Management features
- Cloud recording limit
If a participant tries to record a meeting after the cloud recording storage limit is reached, the Zoom Room will display a message explaining why the meeting can't be recorded.
- Zoom for Home features
- User presence status options
Personal Zoom Room users can set their status to “busy”, in addition to “available”, “away”, and “do not disturb”. If contacts set their status to “busy” that status will be displayed when viewing the contact list.
Resolved issues
- Minor bug fixes
- Security enhancements
July 24, 2022 version 5.11.3
New and enhanced features
- In-meeting features
- Meeting layout chat panel enhancement
The chat panel can be opened persistently without covering up other meeting content.
Resolved issues
- Minor bug fixes
- Security enhancements
June 26, 2022 version 5.11.0
New and enhanced features
- General features
- Upgrade alerts for free accounts
Personal Zoom Room users with a free account will receive a notice when their remaining meeting time reaches ten minutes. The notice includes information on how to upgrade. - Proxy Support for Zoom Rooms integrated with Zoom Phone
Zoom Rooms have proxy capability when Zoom Phone is enabled and configured within the web portal. - Turkish and Polish Language support
- Multiple-day meeting display
Scheduled meetings that run for multiple days will be displayed on the Zoom Rooms display for each applicable day. - Calendar integration parsing enhancement
- In-meeting features
- Disable Broadcast Message from host to breakout rooms
Admins on the account can now disable the ability for meeting hosts to broadcast messages to all breakout room participants. - Multi-pin and multi-spotlight
With host permission, users will now be able to pin up to 9 participants on their end. The host can also spotlight up to 9 participants for everyone in the meeting. - Watermark enhancements
Meeting hosts can edit the visual watermark, and turn it on or off during a meeting. Watermarks will display the entire email address over a participant’s shared screen and video tile, as well as displayed over their video in most video layouts (Speaker, Gallery, Side-by-side). The watermark is also visibly more apparent as a tiled pattern across the video or shared screen. - Toggle participant entry tones
If the Zoom Room is the meeting host, participant entry tones can be toggled on or off from the room controller. - Show non-video user
When Show non-video user is enabled during a meeting, the participant will see the non-video users thumbnails when a screen share is started.
- Zoom Phone Appliances
- Support for Poly CCX 400
- Add four or more participants to a call
The process for adding four or more participants to a call has been streamlined so it does not interrupt the session. - Mark voicemails as Unread
Users can mark their voicemails as Unread. - Line View Enhancement
Users can select which group views are displayed at the top of the interface. - Group Call Pick up alert
Administrators can define a time threshold for alerting a user’s colleagues when that user receives a group call but does not answer. - Call queue admin actions
Administrators can enable barge, monitoring, and whisper for call queue admins from role management. Call queue admins can perform these actions for calls that are considered part of the queue, but not for personal calls. - Call monitoring on Shared Line Groups
Admins can monitor calls on shared line groups. - Shared Line Group admin actions
Admins can monitor, whisper, barge, takeover and conference barge. - Enable or disable Live Transcript in meeting
Meeting hosts can turn on auto-transcription during a meeting. Live transcription will be generated automatically and appear on the room meeting display. - Access control policies
Administrators can make configuration changes from the Policy tab of a user, group, or account. The policies include: setting the time window when users are allowed to make or receive calls, selecting the locations from where calls can be made or received, setting restrictions for calls, setting emergency call settings, and determining which locations belong to a site.
Resolved issues
- Minor bug fixes
- Security enhancements
April 24, 2022 version 5.10.3 (1221)
New and enhanced features
- Zoom Phone Appliances
- Support for Audiocodes C470 HD
Resolved issues
April 2, 2022 version 5.10.0 (1062)
New and enhanced features
- General features
- On-screen notification enhancements
Up to three notifications will be displayed at the bottom right corner of the display. Notifications either disappear within a certain time frame, or must be manually dismissed. This is determined by level of importance, with more important notifications requiring a manual dismissal.
- In-meeting features
- Reclaim host in breakout rooms
The original meeting host can reclaim the host privileges in a breakout room if they leave and rejoin the meeting. - Enhanced in-meeting user abuse reporting
Users submitting reports will be required to include their email addresses.
- Management features
- Microsoft calendar authentication notification
Microsoft plans to disable basic authentication for Microsoft Exchange Web Services for Office 365. If a Zoom Room calendar integration to a Microsoft O365 calendar service encounters authentication errors because of this change, a notification message will display. Customers are encouraged to update any Zoom Rooms calendar integration with Microsoft O365 to use OAuth instead of basic authentication by re-authorizing their calendar integration in the Zoom admin portal.
- Zoom for Home features
- Support for displaying Zoom Events on the calendar
After registration, Zoom Events will appear on the user’s calendar with a join option.
- Zoom Phone Appliances
- Support for Poly CCX 500
Portrait view is supported on Poly CCX 500 (2GB models only). - Distinctive Ringtones
User can set different ringtones for the user's line for incoming calls. - Barge-Monitor-Whisper (BMW) tool
The BMW tool helps managers monitor and assist with client calls to support employees. - Call queue member can opt in/out call queues directly from device
Users can opt in or out from a call queue directly from the device. - Video greeting and video mail
Users can record video greetings/mail and then forward them to others. Alternatively, users can also download video greetings/mail and then forward them to others. - Group call pick up
User can pick up calls for a member of the same group without the need to access that member’s desk phone, Zoom client or ZP Appliance. A system administrator can set up a call pick up group for extensions that share call handling responsibilities. - Intercom Enhancements
Users can use the intercom to communicate with others when searching through their contacts. - QR code login when hot desking is enabled
Users can choose the QR code option when logging in as a guest. - Hot desk reservations
Users can reserve an available workspace from their current workspace.
Resolved issues
- Minor bug fixes
- Security enhancements
January 25, 2022 version 5.9.4 (685)
Resolved issues
- Minor bug fixes
- Security enhancements
January 9, 2022 version 5.9.3 (653)
Resolved issues
December 20, 2021 version 5.9.0 (618)
New and enhanced features
- General features
- Display gender pronouns
If enabled by account admins and added to their profile by either the user directly or through SAML mapping, a user’s gender pronouns are displayed in their contact card and as part of their display name in meetings and webinars. - Improvements to meeting invitations
Meeting invitation requests are more visible on small displays. - Transfer meetings between devices
Seamlessly transfer meetings from mobile/desktop devices to a Personal Zoom Room device.
- In-meeting features
- Optional Reclaim Host when rejoining
When the original host of a meeting rejoins, they are now given the option to reclaim host controls or remain as a participant, in order to not disrupt the current host. - Participant list improvement to Smart Gallery
- Profile pictures return when Focus Mode is turned off
- Gallery view default
The Zoom Room’s video will appear in the second place of the gallery view by default. - On-screen speaker label
The active speaker label will appear consistently during a screen share and when the active speaker’s video is off. - Attendee annotation
Meeting hosts can allow or prohibit attendee annotation on shared content. - Follow meeting host video order
Meeting hosts on the Zoom client can drag and drop participant videos into a different position in gallery view and then broadcast this change to participants in a Zoom Room. - Disable annotation during a screen share
Zoom Rooms Touch users can disable annotation during a screen share. - Improvements to large meeting experience
- Zoom Phone Appliances
- Ability to add/delete contacts
- Call Park
Parking a call allows you to hold calls in a virtual location and retrieve them from a desk phone or client. - Support for Yealink VP59 HDMI
Yealink VP59 devices have an HDMI out port that allows users to extend the device’s view to an external display monitor. Users can switch the view between the VP59 screen and an external display. - Support for End-to-end (E2E) encryption on phone calls
- Support for voicemail transcription
- Support for Interactive Connectivity Establishment (ICE)
- Support for audio Intercom calls
- QR code login for shared office/common area devices
Resolved issues
November 8, 2021 version 5.8.3 (388)
New and enhanced features
- Zoom Phone Appliances
- Filtering contacts on display
Users can choose to display only personal contacts or all contacts from the organization directory.
Resolved issues
September 29, 2021 version 5.8.0 (293)
New and enhanced features
- General features
- Support for IPv6
- Enhanced user interface and user experience
Enhancements have been made for signing-in, sending invites, changing in-meeting settings, and participants on touch devices. - Spam call indicator
Users can see a spam call notification if one is detected. - Joining personal meetings (PMI)
Users can populate their “location” field with their PMI which allows others to join that personal meeting ID.
- In-meeting features
- Immersive view
Recreate the feel of your class or conference room by placing video participants onto a single virtual background. Participants are automatically placed onto provided scenes, but the host can upload their own custom background and adjust the arrangements as needed. - Breakout rooms management
Meeting hosts can use the features of breakout rooms with a Zoom Rooms controller or touch screen. - Additional security features
Hosts can hide profile pictures, suspend participant activities and start video for participants. - Focus mode
In focus mode, only the host can see participants’ videos or profile pictures when video is off. Participant screen sharing can only be viewed by the host, who can switch between multiple shared screens and allow participants to view others’ shared screens. Administrators can enable Focus mode for use in meetings via the web portal. - Additional non-verbal feedback
Attendees can click the coffee cup icon in the reactions menu during a meeting to indicate that they are temporarily away. - Improvements to non-verbal feedback
Users who raise their hand in a meeting will have their feedback more prominently displayed in their participant window on the Zoom Room display.
- Management features
- Customize recording disclaimer
Administrators can customize the text of the recording disclaimer that is displayed to participants. - Limit screen sharing for external meetings
Administrators can restrict specific internal participants from screen sharing in a meeting with external participants. - Untrusted certificate alert
Administrators will receive alerts for untrusted certificates on their dashboards in the web portal. - Remote meeting controller enhancements
The text of the privacy disclaimer that is displayed to administrators when taking control of a meeting has been improved. Breakout room participants will receive a message that the meeting is being controlled by an administrator. All participants will be notified when an administrator stops controlling the meeting.
- Zoom Phone Appliances
- Support for portrait view with Yealink MP54 series
- Support for Yealink MP 56, 58
- Block phone numbers
Users can review recent call history and block specific numbers. - Zoom Phone paid license requirement
Users will need a paid license rather than a basic license to use Zoom Phone Appliances. - Support Zoom Phone Common Area Phone (CAP) License
Organizations with CAP licenses can assign them to Zoom Phone appliances and allow users to sign in as guests.
Resolved issues
- Minor bug fixes
- Security enhancements
August 12, 2021 version 5.7.5 (83)
Resolved issues
- Minor bug fixes
- Security enhancements
July 27, 2021 version 5.7.3 (58)
New and enhanced features
- In-meeting features
- Active Apps Notifier Enhancements
The Active Apps Notifier will only be displayed to attendees if an app has accessed data during an on-going meeting. When the Notifier is displayed, it will categorize the type of meeting data that the third party app is accessing. - Mute and Video Off when joining a recorded/live streamed Meeting
When a Zoom Room joins a meeting that is already being recorded and/or live streamed, they will join with their video off and muted until they consent to the recording prompt. After consenting, they will be able to unmute and turn on their video, if the host allows them to.
Resolved issues
June 29, 2021 version 5.7.0 (1439)
New and enhanced features
- General features
- STIR/SHAKEN compliance
STIR/SHAKEN is an industry standard to prevent fraudsters from initiating calls from the numbers they don’t own. As required by FCC, Outbound PSTN calls from Zoom endpoints with Zoom provided US phone numbers will include attestation of the caller ID.
- In-meeting features
- Panelist and host controls in a webinar
Zoom Rooms that join a webinar as a panelist or a host will be able to view and/or manage attendees. - In-meeting chat replies
Meeting participants in a Zoom Room can reply to in-meeting chat messages with a Zoom Rooms controller or using a Zoom Rooms touch screen. - Support for language interpretation
This allows meeting hosts to designate interpreters for their Zoom meeting or webinar on the Zoom web portal or during a Zoom session. Interpreters will hear the main audio channel and can speak into the language channel which they’ve been assigned. Participants choose which audio channel they would like to hear.
- Zoom for Home features
- OnZoom meeting display
Meeting hosts will be able to distinguish between regular meetings and OnZoom meetings when looking at their meeting lists. - Binding code login
A user that logs in to the Zoom web portal can then log in on the Zoom for Home device with a binding code.
- Zoom Phone Appliances
- Hot desking
The hot desking feature allows phone users to use their extension number and PIN to temporarily sign in to a provisioned desk phone. - Speed dial/BLF, support
Any line key customizations made in the Zoom web portal will display on Zoom Phone appliances. This includes line keys for speed dial and busy lamp field (BLF). Speed dial allows users to easily dial a number by pressing a line key. BLF allows users to see the call status of another internal line. - Emergency address management
Users will be prompted to enable location sharing if their admin enables nomadic emergency services. Users can also add or update their emergency address. - Nomadic emergency services
Nomadic emergency services provide the ability to dynamically detect and report a user's location for emergency calling. Account owners and admins define locations, specifying a street address, IP addresses ranges, and/or wireless access point identifiers. When a phone user places an emergency call from within a defined location, the associated emergency address will be sent to emergency responders. - UI enhancements
Various UI enhancements to improve the user experience for features like joining meetings, sharing screen, viewing notifications, and recording calls. - Call Recording
User can start/stop call recording directly from the in call control option. - Ability to block user to sign in to unmanaged Zoom Phone Appliances
Administrators can block users' ability to log in to their Zoom accounts on unmanaged devices.
Resolved issues
- Minor bug fixes
- Security enhancements
June 6, 2021, version 5.6.7 (1288)
New and enhanced features
- Enhanced data privacy notices
In-context user education for various features, such as whiteboard, closed captioning, and others, informs the user who can see, save, and share the information before they provide it. - Recording consent
Zoom Rooms will need to consent to the meeting being recorded when joining a meeting or when someone starts recording the meeting. - Active Apps Notifier
When someone in a meeting or webinar is utilizing any app that has access to real-time content or personal information during a meeting, participants are given real-time notice of usage. Details of which apps have access and which participant is using the app are displayed, and clicking on the app opens the Marketplace page to provide more information.
Resolved issues
May 30, 2021, version 5.6.6 (1240)
New and enhanced features
- Zoom Phone Appliances (GA)
Zoom Phone Appliances is out of the Beta phase and generally available.
March 28, 2021 version 5.6.0 (1082)
New and enhanced features
- Zoom Phone Appliances (Beta)
- Support for Poly CCX 700, Poly CCX 600 with Camera, and Yealink VP59
Users can setup a Poly CCX 700, a Poly CCX 600 with camera, or a Yealink VP59 device with a dedicated Zoom client. From the home screen, users can interact with the following features: multiple lines, voicemail, call/transfer/conference, escalate to Zoom meeting, and join/start/control that meeting. In addition, users can access information about recent meetings, their schedules, and their favorite contacts. User presence and call history are also displayed. - Zoom Phone calling features supported
- Call Hold / Resume
- Mute
- Call Transfer
- Consultative
- Direct Transfer
- Transfer to Voicemail
- Call Waiting
- Call Conferencing
- Shared Line/Shared Line Group
- Voicemail
- Dial by Name
- Do Not Disturb
- Caller ID Block
- Call Queue Group
- Call Logs
- Emergency calling
Resolved Issues