Release notes for Virtual Desktop Infrastructure (VDI)

Zoom provides up-to-date release notes for the Zoom clients and plugins for Virtual Desktop Infrastructure (VDI). These releases are based on the standard desktop client, including most features supported by VDI, and this article contains information about recent changes specific to the VDI, including new and enhanced features, updates to existing features, and bug fixes. In addition, you can find information about upcoming changes (if available) and see a recent history of updates made.

Other relevant release notes: Web portal, Zoom client, Team Chat, Zoom Phone, and Zoom Whiteboard

Learn more about changes to the VDI release cycle.

Upcoming release

Details about upcoming releases will be posted as they become available.

Released

December 9, 2024

Version 6.2.10

Note: Version 6.2.10 of the VDI plugin is the last release, where a 32-bit version of the Windows VDI Plugin will be available for download. In future releases, only a 64-bit VDI Plugin for Windows will be available.

General Updates

• Security enhancements

New and enhanced features

• General Features
  • "Discover what's new" link
    For customers that allow virtual desktop users to “Check for updates” for the VDI Zoom meeting client, a link to the associated release notes for the VDI release is now available to open the release notes in a browser.
  • VDI Plugin Management Policies in Zoom Device Management
    Policy management for VDI Plugin Management policies is now available in Zoom Device Management (ZDM). Customers interested in using ZDM to manage their VDI Plugin Management will need to update to 6.2.10 before using ZDM to manage their VDI Plugin Management policies.
  • Zoom Mesh test added to VDI Zoom Workplace client Diagnostics
    The ability to run tests from within the VDI Zoom Workplace client for Zoom Mesh has been added to the Diagnostics options.
  • Call status added to WMI data
    WMI queries now include call status to indicate if the user is in a Zoom or Contact Center meeting or phone call.
  • Dialog customization for Opt Out dialog text
    For customers that enable the “Opt Out” policy (EnableVDIPluginAutoUpdateOptOut), the dialog text displayed for the Opt Out confirmation can be customized using the policy VDIPluginOptOutDescription.
  • Rename “Screen Share Offload” to “VDI Share Mode”
    We’ve changed the VDI tab under Statistics to use the term “VDI Share Mode” to display how share offload is configured.
  • Personalized Audio Enhancements 
    Changes made for the standard client to provide users with more guidance to enable or disable Personalized Audio based on audio detection have been added to the VDI client and plugin.
  • System Audio Enhancement control
    A new option labeled “Windows system audio enhancements” was added for the standard Zoom Workplace client, which is also supported for the VDI Zoom Workplace client and the new VDI Plugin. Options for “Auto, On, and Off” under Audio settings ->Advanced provides users with the ability to follow the system settings for the selected device or enable/disable the feature from within Zoom. Disabling system audio enhancements can be useful to address unwanted noise suppression, such as allowing music to be sent as part of the call.
  • Improvements for “I am away” and “I am back” experience
    Support has been added in the VDI Zoom Workplace client and VDI Plugin for a new improvement to the standard Zoom Workplace client. When selecting the option to display “I am away”, audio and video are automatically turned off. When changing the indication to show “I am back”, audio and video are restored to their previous state.
  • Broadcast host speaking (mic) from the main session to all breakout rooms 
    The Breakout Room host can now use a hotkey or UI element to send their microphone audio from the main session to all breakout rooms simultaneously.
  • Allow Users to Turn on Recording without Host
    Meeting hosts now have an administrator setting that can be enabled to allow participants to start recording a meeting without requiring the admin to be present.
• MacOS and Windows Features
  • Diagnostic support for the VDI Plugin Management app
    The VDI Plugin Management application, optionally installed with the MacOS and Windows VDI plugin, has been updated with a diagnostics option. Users can now check their VDI plugin installation and collect logs using the VDI Plugin Management application to provide more information and support when troubleshooting. For Windows users with Administrator privileges, the option to Repair can be used to run the MSI repair option.
• Linux Features
  • HP ThinPro and Ubuntu VDI Plugin for HP Anyware
    VDI Plugins for Ubuntu and HP ThinPro now support the HP Anyware platform.
  • Screenshot optimization for Dell ThinOS
    Support for the screenshot feature has been added for the Dell ThinOS platform. 
• Azure/Windows 365 Features
  • Remote Control using Share Offload
    Changes were added in this release for the Azure/Windows 365 platform to support the use of Remote Control when share sessions are redirected to the VDI Plugin (Share Offload). Previously, requests for remote control required disabling Share Offload to provide access to the user’s mouse and keyboard.
• ChromeOS features
  • Support for Pin and Multi-Pin
    The ability to pin one or more participants during a meeting has been added for the ChromeOS VDI Plugin solution.

Resolved Issues

Note: All fixes for previous patch releases 6.1.11, 6.1.12, and 6.1.13 have been incorporated into the 6.2.10 release.

• General fixes
  • Bluetooth HID support 
    Improvements have been made for Bluetooth HID devices used with VDI. The improvements add support for using HID controls to accept an incoming call/meeting request and for mute/unmute. Please note that support for ending a meeting or hanging up a call using a HID button is currently not supported for VDI. Leave meeting HID controls are also not supported for USB HID devices.
  • Potential fatal error when waiting room video fails to load
    An issue has been addressed where the waiting room video could fail because of network conditions, and clicking “retry” would cause a crash.
  • Profile images may not update dynamically after logging in
    Changes were made in the VDI Plugin to dynamically update the user’s profile image if they join a meeting without logging in and then log in while still in the meeting. The problem affected all previous releases.
  • HID support when running on a physical machine
    For customers who install the VDI Zoom Workplace client on physical machines, a change was made to provide HID support when running Zoom without a remote connection.
  • Concurrent Meeting support 
    An issue has been fixed where starting a second meeting would stop the optimization of the first meeting through the VDI Plugin. The problem was traced to a change made in 6.1.12.
  • Nametag displayed when the video is minimized
    The nametag was previously displayed on top of the toolbar when minimizing the video. This release now displays the nametag under the toolbar.
  • Zoom Mail correction for case-sensitive check for From address 
    A hotfix from the standard client to correct an issue where forwarding an email failed if the From address contained both upper and lower case letters has been added to the VDI release.
  • Zoom Mail fix for editing the original content when forwarding
    This release contains a hotfix from the standard client for Zoom Mail to address an issue where the original content could not be edited when forwarding the email.
  • Toolbar will always be displayed when minimizing video and sharing
    To minimize video redrawing in the VDI client, the option “always show meeting controls“ is force enabled on. When minimizing video, an issue has been addressed where the toolbar was hidden.
• Windows fixes
  • Logi Dock Video Mute not working
    The Logi Dock option to mute video has been fixed for the standard Windows Zoom Workplace client and also confirmed as fixed when using the VDI Zoom Workplace client.
• ChromeOS fixes
  • Black regions are displayed on the screen after the meeting ends
    A problem has been corrected where the web view used for the meeting video could display a black region after the end of the meeting.
  • Incorrect speaker selection used for Zoom Phone
    An issue has been corrected where the wrong speaker could be used for audio during a Zoom Phone call if there were multiple speakers that could be selected. This problem was introduced in 6.1.10.
• Azure/Windows 365 fixes
  • Zoom Workplace Calendar displays the wrong time
    Changes have been made in both the standard Zoom Workplace app and the VDI Zoom Workspace app to correct an issue where the API request to get time zone information could fail.
• MacOS fixes
  • VDI Plugin not connecting when using Catalina
    Changes made when creating the MacOS VDI plugin package using a newer release of the packaging software were discovered to introduce a connection issue for any combination of the MaxOS VDI Plugin version 5.17.10 or above and a release of the Mac OS version 10.15.7 or greater. The problem has been corrected in this release and will be provided in a patch release for the previous 6.1.10 branch in the future.
  • Changes for the new Citrix Viewer toolbar in release 2409
    This release has modifications to ensure that the video does not cover the new toolbar design in the Citrix Viewer app released in version 24.09.

November 25, 2024

Version 6.1.14 (25530)

Note: This is a client only release and does not contain an update for the plugin.

General Updates

• Security enhancements

New and enhanced features

• General features
  • New dashboard reporting data
    Additional information was added to the VDI Zoom Meeting client to provide information used for the new Optimized/Unoptimized/Local dashboard report for VDI.

Resolved Issues

• General fixes
  • Remove cleanup process for roaming data 
    For customers using an external drive to store AppData\Roaming, the operation to remove the older emoji data was time-consuming. While we investigate ways to improve efficiency, this release removes the delete operation to avoid the additional time associated with removing the unused files.

November 18, 2024

Version 6.1.13 (25490)

General Updates

• Security enhancements

Resolved Issues

• General fixes
  • Clean up both old and new log locations for roaming data 
    A change for the roaming data location was made in release 6.1.10 to move data from AppData\Roaming to AppData\Local. This release updates logging configuration options to automatically check both locations.
  • Background color missing in Outlook Calendar 
    When integrating with the Outlook Calendar, the background color was missing when the current user created a new entry. This issue has been fixed in version 6.2.5 of the standard Windows Zoom Workplace client. The same change has been applied to this patch release for VDI.
  • Potential crash condition for the VDI Zoom Workplace client 
    An issue has been fixed where the VDI Zoom Workplace client could terminate when launched. The problem was introduced in release 6.1.12.
  • Frozen share session video
    A problem has been corrected for accounts that enable the new AV1 codec. In some cases a share session could be sent using the AV1 codec to an older VDI Plugin which resulted in the video freezing because the new codec type could not be decoded.
• Windows fixes
  • Virtual Background support for Intel® Core™ 7 processor 150U 
    The VDI Plugin has been updated to enable virtual background support for computers with a motherboard based on the Intel® Core™ 7 processor 150U.
  • VDI Plugin Management Auto Update Repair Mode Loop 
    An issue has been addressed where a damaged VDI Plugin installation could enter into an endless repair loop. 
  • Active Speaker Nametag not updating in Webinar and Events 
    A problem has been corrected where the nametag for the active speaker was either not updating or only updating after a long delay when session branding nametags were being used.
• Mac fixes
  • SSL verification update when redirecting to another domain 
    A change has been added to handle SSL verifications for MacOS when a download URL redirects to another domain. This change will ensure a future change from Zoom.us to Zoom.com will work with our VDI Plugin Management solution.

October 21, 2024

Version 6.1.12 (25370)

Resolved Issues

• General fixes
  • Account settings to disable editing/deleting message
    This release supports new account controls to provide administrators with the ability to disable the option to edit or delete messages in Team Chat.
• Windows fixes
  • OpenSSL Control Flow Guard
    Changes have been made to address an issue where the 64-bit Zoom Meeting client (both standard and VDI builds) would exit after signing in. This fix provides a solution that keeps Control Flow Guard enabled. Customers affected by this issue that are unable to update can disable Control Flow Guard for earlier builds by following the instructions in this article.
  • Prevent VDI Plugin from loading during an update
    To avoid possible race conditions where a virtual desktop session is started during a VDI Plugin installation, a change has been made to disable the VDI plugin at the start of an installation or uninstall.
  • Auto-update support when %appdata% path is on a network drive  
    An issue has been corrected where auto-update for the VDI Zoom Meeting client would fail if the %appdata% directory pointed to a network drive that required user credentials.
• Amazon fixes
  • Video rendered on wrong monitor when using multiple monitors 
    An issue has been corrected where offloaded video could be rendered on the wrong monitor when using full screen multi monitor mode.
  • Support for command line option to skip rebooting when installing
    For customers using the MSI command line option “MSIRestartManagerControl=Disable” changes were made to allow the administrator to apply reboot and complete the installation.
    Note: This also applies to the HP Anyware platform.

September 27, 2024

Note: This is a patch release that provides an update for only the ChromeOS VDI Plugin. The update is automatically deployed when using our ChromeOS solution. There is nothing to download and install. The update is managed by Zoom. This release note is provided to account for the new release version.

Version 6.1.11

Resolved Issues

• ChromeOS fix
  • Optimize video subscription
    A ChromeOS issue was reported where the video began to lag during a large meeting. The problem has been addressed by changing the logic used to request which video resolutions to receive.

September 12, 2024

Version 6.1.10 (25260)

New and enhanced features

• General features
  • Zoom Mesh for Meetings
    Zoom introduces Zoom Mesh for meetings, allowing account owners and admins to optimize Internet bandwidth consumption during meetings. Similar to mesh for webinars, admins can control mesh for meetings through separate tabs in the menu. They can duplicate settings from webinars to meetings or vice versa and gradually enable mesh for meetings using Account and Group level settings. Meeting participants can join the mesh as parents or children, request specific video streams, and optimize downstream media delivery, reducing bandwidth usage and enhancing the meeting experience.. Changed to: Zoom introduces Zoom Mesh for meetings, allowing account owners and admins to optimize Internet bandwidth consumption during meetings. Similar to mesh for webinars, admins can control mesh for meetings through separate tabs in the menu. They can duplicate most settings from mesh for webinars to mesh meetings or vice versa and gradually enable mesh for meetings using Account and Group level settings. Meeting participants can join the mesh for meetings as parents or children to receive downstream media from cloud or other clients to reduce downstream bandwidth usage and enhancing the meeting experience.
  • Zoom Network Connectivity Tool
    Support for the Zoom Connectivity Tool has been expanded with additional coverage for Zoom VDI Users. The Network Connectivity Tool allows users to run a series of tests on their network connection, providing insights into any issues they may be experiencing. Logs can be exported to be provided to Zoom Support for more severe issues and troubleshooting, as well as the ability to run the network test on a specific server URL. For VDI plugins, the option to test applies to only Mac and Windows in this release.
  • Store emoji files in Appdata\local
    To improve performance when using a roaming profile, the emoji files have been moved from AppData\Roaming to Appdata\local
  • Enhanced visual effects and background controls
    Zoom is enhancing the Meetings experience by consolidating visual effect settings, making it easier for users to adjust their video appearance and backgrounds. Now, users can adjust lighting, add background blurs, virtual backgrounds, and more from one place.
  • Multi-share - View newest share tab
    The Multi-Share feature allows participants to share multiple content items and types simultaneously in a meeting. This capability benefits users by organizing each shared item into tabs, making it easier to follow along with the meeting activities. With the latest enhancement to this feature, participants can be directed to the newest share tab so they stay up-to-date with the meeting's flow.
  • Smart Speaker Tag
    When a user joins a meeting that includes a Zoom Room user that has Smart Speaker Tag enabled, the speaker names are displayed in the captions/transcript to indicate which user is speaking.

Resolved Issues

• General fixes
  • Unable to drag minimized meeting window after CWA 2405 update
    Version 2405 of the Citrix Workspace App required a change to support dragging the minimized meeting window.
  • Mirror my video not displaying correctly in Multi-speaker view
    This release fixes an issue where checking the option “Mirror my video” in Video settings was not correctly sending mirrored video in multi-speaker view.
  • Transparency not displayed when switching to Multi-speaker view
    A problem has been addressed when configuring a meeting to use wallpaper and the option for transparency. The configuration displayed correctly in gallery view but not when switching to multi-speaker view.
  • Bandwidth limits not applied for breakout rooms and greenroom
    An issue where bandwidth limits were not applied when the client was in a breakout room or the backstage/greenroom has been fixed for the standard client and the changes made for the VDI client and plugins as well. The issue has existed since breakout rooms and backstage/greenroom support was added.
  • Display 6 small video participants when in Speaker mode and Maximized or Full Screen
    The number of displayed participants in the video strip above the speaker when in Speaker View is constrained to 6 participants to be both consistent with the standard client and minimize resources required.
• MacOS fixes
  • Omit VDI Plugin Management if newer version is installed
    Previously, if the option to install VDI Plugin Management was checked but a newer version was already installed, the package would display an error message. This has been changed and if a newer release of VDI Plugin Management has been installed, the installer does not attempt to install the older version and does not display an error.
  • Prevent VDI Plugin from loading during plugin updates
    To avoid possible race conditions where a virtual desktop session is started during a VDI Plugin installation, a change has been made to disable the VDI plugin at the start of an installation or uninstall.
• Azure/Windows 365
  • Unable to start VDI Zoom Meeting client after auto-update
    An issue has been addressed where the VDI Zoom Meeting client was not restarting automatically after an auto-update in a Windows remote desktop environment.
• Linux fixes
  • Add Intel Celeron N5105 to virtual background whitelist
    The Intel Celeron N5105 processor has been added to Zoom’s virtual background whitelist, enabling virtual background support for thin clients using that processor.
  • No scroll button beside the strip videos in immersive view
    An issue was addressed where the scroll button beside the strip videos was not displayed when the number of users displayed in immersive view required an option to scroll.
• Zoom Phone fixes
  • GPS information for 933 calls using the MacOS VDI plugin
    GPS information was missing and has been added for the MacOS VDI Plugin when making a 933 call.
  • Company location cannot be configured for 933 calls
    The option to configure a company location for verification when checking address information through a 933 call was not available when connected to a VDI Plugin. The option has been added in this release.
  • Monitor button and GCP button missing
    A correction was made to display the monitor and GCP buttons after re-opening the virtual machine in client login status.
• ChromeOS
  • Virtual background not displayed in waiting room
    The ChromeOS VDI plugin has been updated to correctly display a virtual background when the user is placed into the waiting room before joining a meeting.
  • Flickering video when dragging the Meeting window
    Changes were made to address video flickering when dragging the meeting window.
  • Minimize and restore a Webinar changes animated emojis display
    A problem has been addressed where minimizing a webinar meeting with animated emojis was changing the displayed emojis to a linear display when the meeting window was restored.
  • Watermark only displayed for participants with video enabled 
    When a watermark has been configured, all participants are expected to display the watermark in their participant view. An issue was found and has been fixed where the watermark was not displayed for participants not sending video.

November 25, 2024

Version 6.0.16 (25510)

Note: This is a client only release and does not contain an update for the plugin.

General Updates

• Security enhancements

New and enhanced features

• General features
  • New dashboard reporting data
    Additional information was added to the VDI Zoom Meeting client to provide information used for the new Optimized/Unoptimized/Local dashboard report for VDI.

November 18, 2024

Version 6.0.15 (25480)

General Updates

• Security enhancements

Resolved Issues

• Windows fixes
  • Virtual Background support for Intel® Core™ 7 processor 150U
    The VDI Plugin has been updated to enable virtual background support for computers with a motherboard based on the Intel® Core™ 7 processor 150U.
  • VDI Plugin Management Auto Update Repair Mode Loop
    An issue has been addressed where a damaged VDI Plugin installation could enter into an endless repair loop. 
  • Active Speaker Nametag not updating in Webinar and Events
    A problem has been corrected where the nametag for the active speaker was either not updating or only updating after a long delay when session branding nametags were being used. 
• Mac fixes
  • SSL verification update when redirecting to another domain
    A change has been added to handle SSL verifications for MacOS when a download URL redirects to another domain. This change will ensure a future change from Zoom.us to Zoom.com will work with our VDI Plugin Management solution.

October 21, 2024

Version 6.0.14 (25360)

Resolved Issues

• Windows fixes
  • OpenSSL Control Flow Guard
    Changes have been made to address an issue where the 64-bit Zoom Meeting client (both standard and VDI builds) would exit after signing in. This fix provides a solution that keeps Control Flow Guard enabled. Customers affected by this issue that are unable to update can disable Control Flow Guard for earlier builds by following the instructions in this article.
  • Prevent VDI Plugin from loading during an update
    To avoid possible race conditions where a virtual desktop session is started during a VDI Plugin installation, a change has been made to disable the VDI plugin at the start of an installation or uninstall.
  • Auto-update support when %appdata% path is on a network drive  
    An issue has been corrected where auto-update for the VDI Zoom Meeting client would fail if the %appdata% directory pointed to a network drive that required user credentials.
• MacOS fixes
  • Prevent VDI Plugin from loading during plugin updates
    To avoid possible race conditions where a virtual desktop session is started during a VDI Plugin installation, a change has been made to disable the VDI plugin at the start of an installation or uninstall.
• Amazon fixes
  • Video rendered on wrong monitor when using multiple monitors 
    An issue has been corrected where offloaded video could be rendered on the wrong monitor when using full screen multi monitor mode.
  • Support for command line option to skip rebooting when installing
    For customers using the MSI command line option “MSIRestartManagerControl=Disable” changes were made to allow the administrator to apply reboot and complete the installation.
    Note: This also applies to the HP Anyware platform.

September 27, 2024

Note: This is a patch release that provides an update for only the ChromeOS VDI Plugin. The update is automatically deployed when using our ChromeOS solution. There is nothing to download and install. The update is managed by Zoom. This release note is provided to account for the new release version.

Version 6.0.13 

Resolved Issues

• ChromeOS fix
  • Optimize video subscriptions 
    A ChromeOS issue was reported where the video began to lag during a large meeting. The problem has been addressed by changing the logic used to request which video resolutions to receive.

August 25, 2024

Version 6.0.12 (25240)

• General updates
  • Security enhancements

Resolved Issues

• General fixes
  • Use Separate Audio Device for Ringtone
    A fix was made to play the ringtone on the selected device for the option "Use separate audio device to play ringtone simultaneously". The problem resulted from optimization done in 6.0.10.  
  • Client freezing when joining meetings with many participants
    This VDI release includes changes found and fixed for the standard Zoom Workplace client related to joining a meeting from Zoom Calendar with a large number of participants in the invite.
• Windows fixes
  • Unable to drag minimized meeting window after CWA 2405 update
    Version 2405 of the Citrix Workspace App required a change to support dragging the minimized meeting window.
• Linux fixes
  • Mouse click not captured after text annotation using iGel and VMware
    If text annotation was used during a share session, a problem was discovered where mouse clicks on target areas such as a menu were not being processed. The issue was found in 6.0.11 when using an iGel plugin in a VMware environment.
  • High CPU load with 2k/4k monitors with HP T630/T730
    To address increased CPU load that affects meeting performance when high resolution monitors are connected to HP T630 and T730 thin clients, video resolution and frame rate are now reduced. Other thin clients with quad-cpus also benefit from this change.
• Zoom Phone fixes
  • Monitor buttons not visible when user being monitored is an a call
    When using the ability to monitor another user, an issue was discovered and fixed where the monitor buttons were not visible when the user being monitored was in a call.

September 27, 2024

Note: This is a patch release that provides an update for only the ChromeOS VDI Plugin. The update is automatically deployed when using our ChromeOS solution. There is nothing to download and install. The update is managed by Zoom. This release note is provided to account for the new release version.

Version 5.17.16

Resolved Issues

• ChromeOS fix
  • Optimize video subscriptions 
    A ChromeOS issue was reported where the video began to lag during a large meeting. The problem has been addressed by changing the logic used to request which video resolutions to receive.

Version 5.17.15 (25220)

• General updates
  • Security enhancements

Resolved Issues

• Windows fixes
  • Unable to drag minimized meeting window after CWA 2405 update
    Version 2405 of the Citrix Workspace App required a change to support dragging the minimized meeting window.
• Linux fixes
  • High CPU load with 2k/4k monitors with HP T630/T730
    To address increased CPU load that affects meeting performance when high resolution monitors are connected to HP T630 and T730 thin clients, video resolution and frame rate are now reduced. Other thin clients with quad-cpus also benefit from this change.
• Zoom Phone fixes
  • Monitor buttons not visible when user being monitored is an a call
    When using the ability to monitor another user an issue was discovered and fixed where the monitor buttons were not visible when the user being monitored was in a call.

July 21, 2024 version 6.0.11 (25150)

• General fixes
• Security enhancements
• Show/Hide Event Attachment 
  Customers can configure if attachments included in an email meeting invitation are copied to the Zoom Calendar meeting notification. 
• Archiving consent pop-up for external users 
  Support for additional archiving notification options for external participant audio archiving was released for the standard client.

Resolved Issues

• Linux fixes
  • CPU load improvements 
    Changes were made to reduce CPU load during a meeting. 
  • Virtual background preview 
    An issue has been fixed where the virtual background displayed when joining a meeting for the first time was displayed incorrectly. The problem was specific to release 6.0.10.
• MacOS fixes
  • VDI Plugin Management for VMware 
    An issue was found and has been fixed where VDI Plugin Management, when detecting and installing a missing VMware VDI Plugin for MacOS, was installing a plugin that was not connecting after the installation.

June 30, 2024 version 6.0.10 (25100)

Changes to existing features

• Zoom app now named Zoom VDI Workplace app
  The Zoom app is now named Zoom VDI Workplace, to align the app name with Zoom’s extensive product offerings that are designed to help users reimagine the way they collaborate. Users updating to this version will see the new Zoom Workplace branding in the app and as the app name in their app directory.
• Block VDI Plugin updates for Windows 7/8/8.1
  Windows OS platforms 7, 8, and 8.1 are no longer supported. Beginning with this 6.0.10 release, VDI Plugin Management will block updating an older plugin to a newer release if the device is running on an older unsupported platform.
• Update VDILogTool to notify when plugin logs are missing and show log level
  A notification has been added to the VDILogTool to notify the user if they are using the option to collect logs, but no logs from the plugin are found, and the log level is displayed as missing logs (usually because the log level is too low).
• Change the logging path for debug log files
  The log path has been changed from %appdata%/ZoomVDI/logs to %localappdata%/ZoomVDI/logs on the Windows platform. The VDILogTool will check both the new path and the previous path when collecting logs to continue to support older releases.
• Disable Spatial Audio for VDI
  Additional work is required to support Spatial Audio in the VDI plugin and the feature has been disabled.
• Disable Dynamic Emoji Video Effect for VDI
  A future update will be required to support the dynamic emoji video effect in the VDI plugin and the feature has been disabled for now.

New and enhanced features

• General features
  • Zoom desktop app color themes and visual overhaul
    The appearance of the Zoom desktop app is overhauled with a new color scheme and icons. These color schemes, including bloom (blue), agave (green), and rose (red), are available when running the desktop app in the light mode and can be chosen through app settings. These color themes are applied to the app's global navigation bar and the in-meeting window. Please note that color themes require a new 6.0.10 VDI Plugin.
  • Persistent More menu and global navigation behavior in the Zoom Workplace app
    In the global navigation toolbar on the Zoom Workplace desktop app, users can click any item in the More menu to automatically pin it to the toolbar to keep frequently used products available for quick access. Additionally, if users attempt to move all product tabs into the More menu, they will be notified that at least one tab must remain active.
  • macOS proxy support for VDI Plugin Management
    When using VDI Plugin Management for macOS clients, support has been added to allow the VDI plugin package to be downloaded through a proxy.
  • Policy to force silent updates for the VDI Plugin
    The policy called ForceSilentVDIPluginUpdate provides administrators with the option to detect an outdated or missing plugin. It also provides the option to download and install the required VDI Plugin after the user disconnects from their virtual desktop without prompting or informing the user that a new VDI Plugin is being downloaded and installed.
  • Support custom text for VDI Plugin Management dialogs
    A policy called VDIPluginAutoUpdateDescription provides administrators with the ability to customize the dialog text in the VDI Plugin Management prompt dialog for missing or out-of-date plugins.
  • VDI Win Plugin support for ARM64
    A new VDI media plugin provides native ARM64 support for devices running on ARM64 processors.
  • VDI plugin support for the new eLux 7 release
    The new VDI plugin supports eLux 7. This will ensure full compatibility and optimal performance with the latest version of eLux. The existing VDI plugin for eLux 6 will continue to be maintained. This ongoing support will ensure stability and compatibility for users who have not yet upgraded to eLux 7.
  • Additional policies for Zoom Device Management (ZDM)
    The following policies have been added for ZDM: DisableMMRDirect, DisableUDPBridge, DisableICABridge, DisableMMRDirect_Phone, DisableUDPBridge_Phone, DisableChannelBridge_Phone.
  • Language translation for the Windows Universal Installer
    Starting with this 6.0.10 release the Windows Universal Installer has been updated to translate the installer into all supported languages.
• Meeting/webinar features
  • Improved collaboration with Google Drive and Microsoft OneDrive files
    Sharing files from Google Drive and Microsoft OneDrive is updated to make it easier to select files and share them for in-meeting viewing or collaboration. First, the third-party service’s native file picker will be used to select a file, instead of the Zoom file picker. After selecting a file from Google Drive or Microsoft OneDrive, choosing Collaborate (which will grant participants file editing permissions), invites all participants to join in collaborating on the document using their system browsers.
  • Updated icons and meeting visuals
    The in-meeting experience is updated with new icons and other visual changes to menus and toolbars.
  • Personalized in-meeting toolbars
    Zoom Meeting participants can personalize the in-meeting toolbar by dragging and dropping to add, move, and remove meeting feature options to suit their needs. Buttons can be reordered, or dragged to/from the More menu. Personalizations for signed-in users will be synced across their desktop experiences. Additionally, the default in-meeting toolbar has fewer buttons and consolidated many options under the More menu to support improved ease of use. The Audio, Video, More, and End options cannot be removed from the in-meeting toolbar. Additionally, the floating screen-sharing toolbar is updated and simplified to make it easier to use and more focused on core tasks while presenting during a meeting.
  • Customized Webinar Waiting Rooms
    Users can customize the waiting room experience for their webinars by applying their own branding with custom messages and videos that can play automatically for attendees. VDI participants will be able to experience the customizations by upgrading to the 6.0.10 VDI Zoom Meeting client and VDI plugin.
  • Portrait lighting for video
    The portrait lighting setting allows Zoom to dim your background while brightening you in the foreground, making you stand out even more in your meetings. This is available through in-app video settings and has hardware prerequisites similar to using virtual backgrounds without a green screen. This feature requires updating the VDI Plugin to version 6.0.10 or greater.
    Note: This feature is not currently supported in the Linux VDI plugins.
• Meeting features
  • Multi-speaker video layout
    The multi-speaker video layout helps provide meeting participants a more engaging experience, dynamically adapting to current speakers by highlighting and enlarging their video tiles over others, while still providing a view of other participants in a smaller gallery view below. This will also be available when viewing shared content in side-by-side mode, with the speakers being more prominently displayed next to the shared screen or app window. This feature requires updating the VDI Plugin to version 6.0.10 or greater.
  • Meeting wallpapers
    Meeting hosts can customize the wallpaper in their meeting, adding more color and customization to their meeting view. The host or co-host can choose from preset images provided by Zoom or their account admins. With a selection made, they can also adjust how much to blend the participant videos with the wallpaper image. Admins can control the use of this at the account level, as well as provide additional default images, which are available to the host and co-host during meetings. Images uploaded through the web portal by admins must be JPG/JPEG or 24-bit PNG with a maximum size of 15 MB. The recommended resolution is 1920x1080px. This feature requires updating the VDI Plugin to version 6.0.10 or greater.
  • Multi-share - View the newest share tab
    The multi-share feature allows participants to share multiple content items and types simultaneously in a meeting. This capability benefits users by organizing each shared item into tabs, making it easier to follow along with the meeting activities. With the latest enhancement to this feature, participants will be directed to the newest share tab so they can stay up-to-date with the meeting.
  • Personalized speech denoise
    To provide the best audio quality possible for Zoom Meetings in busy environments, users can configure Personalized Denoise in the Zoom desktop app audio settings directly, which will capture and analyze a clip of your audio from meetings to differentiate your voice from and suppress background noise in meetings. Zoom does not receive or retain this clip or analysis, which stays on your device and is only used for noise suppression in meetings you join. This feature requires updating the VDI Plugin to version 6.0.10 or greater.
  • Disable and hide Auto-Accept for Remote Control
    A configuration has been added to web settings to provide administrators with the option to disable the user’s ability to select auto-accept for remote control and to hide that feature in the user interface.
• ChromeOS features
  
  • Preview virtual background selections
    Selecting a virtual background from the settings pane will display the selected background combined with the user’s camera feed. Previously, virtual background changes were only displayed while in a meeting. This is a new change for ChromeOS added in this release.
  • Increase supported video resolution
    Enabling the HD checkbox in Video Settings will send a higher-resolution video stream from the ChromeOS device to other participants. The result will depend on the device where the ChromeOS Plugin is running and if another participant’s view would benefit from higher resolution, such as viewing the ChromeOS participant. This change is for the ChromeOS plugin only.

Resolved issues

• General fixes
  • Security enhancements
  • Use separate audio device to play ringtones simultaneously
    An issue has been addressed where changing Audio Settings during a meeting for the Use separate audio device to play ringtone simultaneously option was not persistent and would revert to the setting state before the meeting. This issue was reported in version 5.16.10.
  • Allow non-VDI users to request permission to record locally
    While a VDI participant cannot record a meeting locally, an issue has been corrected where a request from a non-VDI participant to record locally was blocked. Non-VDI participants can request and be given permission to record locally.
  • Compatibility change for older plugins and local device selections
    In 5.16.10, a feature was added to save the user’s device selections on the thin client. When connecting to an older plugin, changes have been made to use the previous logic to select the default device. This change was also made in EP Release 5.17.13.
  • Changes for Enhanced Multi-Share Mode
    Enhanced Multi-Share Mode is disabled for the VDI Zoom Meeting client, but changes have been made to support a VDI Zoom Meeting client as a participant in a meeting where the host uses Enhanced Multi-Share Mode.
  • Share session blocked by invisible window
    An issue where users were not seeing the share session has been addressed by adding the ability to find and account for invisible windows owned by other applications. Customers must work with engineering to add a registry entry for Zoom to account for any application with an invisible window. This change was also made in EP release 5.17.13.
  • Correction when moving a window in dual screen mode
    A problem has been fixed for an issue that occurred when dragging or resizing a greenroom video window, CCI video window, a second active video window, or a second share window in dual-screen mode, where the window would flash to another screen. This change was also made in EP release 5.17.13.
  • Incorrect IP Address displayed for VDI Plugin
    Dashboard reports have been corrected to filter out invalid network IP addresses. This change was also made in EP release 5.17.13.
  • Share session frame rates
    VDI share sessions default to a frame rate of 5 FPS. A recent change (5.17.5 and 5.17.10) resulted in a higher frame rate being applied. The issue has been corrected and frame rates are correctly limited to 5 FPS or less. This change was also made in EP release 5.17.12.
  • Update the calendar client if the time zone is changed
    A problem has been corrected where changing the time zone while Zoom is running was not applying the update to the calendar client and the original time zone was still used.
  • Clean up cosmetic issues related to dialog/popup shadows
    Some dialogs and popups had a dark black border that had been removed to clean up the look. The problem was traced to release 5.17.6.
• macOS fixes
  • Mute/unmute AirPods
    Two issues were addressed related to AirPods and mute/unmute functionality. One issue was toggling the Sync headset checkbox off and back on, which would lose the ability to mute and unmute AirPods. Another change was made to wait for the VDI Plugin connection before sending the commands to sync. The changes only affect the use of AirPods with Zoom Phone.
  • Share audio no longer working after Citrix Workspace update
    An update for the macOS release of the Citrix Workspace application added a new feature to support multiple audio devices. Unfortunately, the solution to share audio during a presentation requires a virtual audio driver that was affected by the change. To address the issue in this release, the Citrix feature is disabled when installing the plugin for macOS.
  • Page controls when using a minimized video window
    Minimizing a meeting with enough participants to require providing buttons to select different pages was found to have an issue where an extra click was required before the control was displayed. The page buttons are now displayed when switching to a minimized view.
• Linux fixes
  • Screenshot optimization for 4K monitors
    A timeout was increased to account for the additional time required to process and transmit a screenshot when using a higher-resolution 4K monitor.
  • Transparent annotation toolbar
    An issue happened when setting the qt render mode to "basic" and using the qt transparent window at the same time The problem was reported in 5.17.13.
  • Network disconnect and reconnect failure
    A problem has been fixed where disconnecting and reconnecting using a LAN cable could fail and the client would exit when reconnecting to the Azure virtual desktop. This change was also made in EP Release 5.17.13.
  • Video tracking lost when returning to Webinar Backstage
    An issue was found when a panelist joined a webinar and moved from backstage to the live webinar area, and then backstage again. On the return to the webinar backstage, the video was unresponsive when the user adjusted the window size or position.
  • Audio device selection not saved
    An issue has been fixed where an audio device selection, changed in the Audio settings pane, was not saved when restarting the client. The problem was from a change made in 5.17.5. This change was also made in EP Release 5.17.13.
  • Device unresponsive when video rendering increases
    An issue was reported where thin clients could become unresponsive due to a combination of factors resulting in a significant increase in the processing required for video rendering.
  • Missing HID Support for Thinpro7
    A change was made for the Linux Universal installer to correct an issue where the zoommedia_hid.rules file was not installed for ThinPro7. This change was also made in EP release 5.17.13.
  • Circular annotation not displayed on edge of shared content
    If a shared screen was put into windowed mode and resized there was a condition that has been corrected where the tooltip for the circular annotation tool would no longer be displayed when moved to the edge of the window. The problem was reported in 5.15.10.
  • Clean up video artifact for eLux viewing share session
    When viewing a share session in a side-by-side gallery view using an eLux plugin, entering or exiting full-screen mode could result in a video artifact from the participant video being displayed on top of the share session. The issue was introduced in version 5.14.0.
• VMware fixes
  • Video lost after restarting Horizon with Linux
    An issue for Linux has been corrected where the user started a meeting with video on, restarted VMware Horizon during the meeting, and the next meeting had no video. This change was also made in EP release 5.17.13.
  • Incorrect video alignment when moving between monitors
    A fix was made to address an issue when resizing and moving windows from one monitor to another could result in the video no longer aligning with the window. The problem could also occur when going in and out of full-screen mode. This change was also made in EP release 5.17.13.
  • Clean up older 32-bit files after updating both Zoom and Horizon to 64-bit
    After installing the 64-bit version of the VMware Horizon client followed by the 64-bit Universal Installer for Windows, the update of the 64-bit Zoom VDI Plugin did not remove all of the older 32-bit files. The installer has been updated to check for installations in the older 32-bit path and remove any remaining files for the older plugin.
• Amazon fixes
  • Installation change for AWS PCoIP
    The installer has been modified to skip the installation of the Teradici VChan DLL when installing for Amazon Workspaces using PCoIP to avoid some connectivity issues that could result. This change was also made in EP release 5.17.13.
  • Remove older extension when updating from 32-bit to 64-bit
    The zWspExtension.exe was not removed when updating from the 32-bit VDI Zoom Meeting client to the 64-bit release. The issue has been corrected in this release.
• HP Anyware fixes
  • Video overlay not hidden when minimizing client
    When using two monitors and going into full-screen mode for the HP Anyware client, an issue was found where the video preview displayed in the Video Settings dialog was not hidden if the HP Anyware client was minimized.
  • Reconnect to VDI Plugin after a session takeover
    Changes were made to account for a condition where the VDI Plugin would not connect if the same account used a new computer to “take over” a virtual desktop that was still connected to another computer they had been using for the same desktop.
  • Terminate VDI Plugin process when closing HP Anyware
    Closing the HP Anyware desktop session window was not ending the VDI Process which could result in audio still being transmitted. The VDI Plugin process is now terminated when the virtual desktop is closed.
  • Video on the wrong monitor when using dual monitors
    Changes have been made to address an issue where the video was not displayed correctly for an HP Anyware desktop configuration using two monitors. This fix was also released in EP release 5.17.11.
• Zoom Phone fixes
  • Volume changes not applied after switching speaker selection
    A problem was fixed where the speaker volume could not be adjusted after changing the device selection.
  • “Confirm emergency address” prompt not displayed
    A change was made to detect a change to a new WiFi network for the VDI Plugin and prompt the user to confirm the emergency address.
  • Update GPS location in CDR to last location if client moves during call
    GPS location information has been corrected to update to the last location used when disconnecting the call if the location changes during the call.
• Zoom Webinar fixes
  • Increase video resolution for webinar participants
    Changes were made to request higher resolution video for webinar participants.
• Zoom Contact Center fixes
  • Notification on top of video
    An issue has been addressed where a portion of the video window was covered before the recording started.
  • Remove the caret indication for the More menu from the video tab
    Moving the mouse on top of the video tab was incorrectly displaying a caret indication for the More menu.
• ChromeOS VDI plugin fixes
  
  • Unable to leave Voicemail for users with a Video Greeting
    When placing a Zoom Phone call to a user who declined, the option to leave a voicemail message was not working previously and there was no audio prompt. Changes were made to provide a solution for ChromeOS and this feature is now supported. 
  • ChromeOS Zoom Phone Thin Client IP and port missing during call
    In the Statistic dialog, the Zoom Phone tab has a line to display the thin client IP and port used during an active call. The information was missing from the previous release and is now displayed when using a ChromeOS VDI plugin.

ChromeOS VDI plugin

The VDI Chrome plugin does not support all the features that the others do. If you use both a standard VDI plugin and the ChromeOS plugin, please note that there are some features that do not work. Learn more about configuring Zoom’s Virtual Desktop Infrastructure (VDI) solution for use on ChromeOS.

July 21, 2024 version 5.17.14 (25140)

• General fixes
  • Security enhancements
  • Show/Hide Event Attachment
    Customers can configure if attachments included in an email meeting invitation are copied to the Zoom Calendar meeting notification. 

Resolved Issues

• Linux fixes
  • CPU load improvements 
    Changes were made to reduce CPU load during a meeting.
• MacOS fixes
  • VDI Plugin Management for VMware 
    An issue was found and has been fixed where VDI Plugin Management could detect a missing VMware VDI Plugin for MacOS but the plugin was not connecting after the installation.

June 16, 2024 version 5.17.13 (25060)

Changes to existing features

• General features
  • Disable and hide Auto-Accept for Remote Control
    A configuration has been added to web settings to provide administrators with the option to disable the user’s ability to select auto-accept for remote control, and to hide that feature in the user interface.

Resolved issues

• General fixes
  • Security enhancements
  • Compatibility change for older plugins and local device selections 
    In 5.16.10, a feature was added to save the user’s device selections on the thin client. When connecting to an older plugin, changes have been made to use the previous logic to select the default device.
  • Share session blocked by invisible window 
    An issue where users were not seeing the share session has been addressed by adding the ability to find and account for invisible windows owned by other applications. Customers will need to work with engineering to add a registry entry for Zoom to account for any application with an invisible window.   
  • Correction when moving a window in dual screen mode 
    A problem has been fixed for an issue that occurred when dragging or resizing a greenroom video window, CCI video window, a second active video window or a second share window in dual-screen mode, where the window would flash to another screen.
  • Incorrect IP Address displayed for VDI Plugin 
    Dashboard reports have been corrected to filter out invalid network IP addresses.
• Linux fixes
  • Network Disconnect and Reconnect Failure
    A problem has been fixed where disconnecting and reconnecting using a LAN cable could fail and the client would exit when reconnecting to the Azure virtual desktop. 
  • Missing HID Support for Thinpro7 
    A change was made for the Linux Universal installer to correct an issue where the zoommedia_hid.rules file was not installed for ThinPro7.
• VMware fixes
  • Video lost after restarting Horizon with Linux
    An issue for Linux has been corrected where the user started a meeting with video on, restarted Horizon during the meeting, and the next meeting had no video.
  • Video alignment incorrect when moving between monitors 
    A fix was made to address an issue when resizing and moving windows from one monitor to another could result in the video no longer aligning with the window. The problem could also occur when going in and out of full screen mode.
• Amazon fixes
  • Installation change for AWS PCoIP 
    The installer has been modified to skip the installation of the Teradici VChan DLL when installing for Amazon Workspaces using PCoIP to avoid some connectivity issues that could result.

May 17, 2024 version 5.16.16 (24960)

Note: This release is for plugins only.

Resolved issues

• Linux fixes
  • VDI Plugin deadlocks 
    An issue where the VDI plugin became unresponsive was investigated and changes were made when rendering high resolution video, particularly when a 4K monitor was connected to a device with limited processing power.
  • Audio lost when elevating Phone to Meeting 
    When converting a call between two Zoom Phone users to a meeting, a problem has been addressed where the speaker audio was lost for the user who converted the call. Found in 5.17.5
  • Restore last audio device selected when restarting
    Changing to a different audio device during a meeting and later resetting the default audio device in the Settings pane was not changing the default when the client was restarted. This issue was from a change in 5.17.5.

May 13, 2024 version 5.17.12 (24920)

Changes to existing features

• Improvements for screen sharing
  The Zoom for Workplace VDI client has been optimized to reduce CPU load when screen sharing by only streaming screen share content when the content of the screen share has changed.

Resolved issues

• General fixes
  • Remove excessive logging files 
    A change was made to remove excessive logging files generated by earlier VDI Plugin versions when updating to a new release.
  • Joining a Zoom for Government meeting through a proxy
    To support joining a meeting hosted within the Zoom for Government environment (zoomgov.com), a modification has been made to provide the correct URL for the proxy.
  • Host version missing in the Dashboard
    A problem has been fixed where VDI host versions 5.17.10 and 5.17.11 were not displayed in the drop-down menu for the VDI dashboard.

April 22, 2024 version 5.17.11 (24850)

Note: The 5.17.10 and 5.17.11 VDI Zoom Meeting client releases have been replaced with version 5.17.12. A reporting issue has been found in release 5.17.10 and 5.17.11. Neither version is displayed in the VDI Dashboard for the VDI Host Version report. The problem has been corrected in release 5.17.12 and Zoom has removed the links for the two earlier releases to prevent customers from installing a version with a known problem. For customers who have already downloaded and installed an earlier release, we recommend updating to 5.17.12 as soon as possible to ensure their VDI Host reports provide accurate information.

New and enhanced features

• General features
  • Support for Music App and Computer Audio
    For VDI participants joining a meeting where the Zoom-created Music App is being used, the VDI client and plugin supports listening to music from the Music App. These changes also support the ability to hear when another participant is sharing Computer audio from the Advanced Share options.
  • Video optimization for Zoom Contact Center and VDI
    Customers using Zoom Contact Center with a virtual desktop deployment can utilize video optimization through the VDI plugin with this release. This version of the VDI Zoom meeting client and VDI plugin are required for the new optimization.
  • Toast notifications for Zoom Phone audio
    A new notification is displayed when Zoom detects a volume level at the start of a call that is likely too low, with a Turn up volume option to easily increase the volume.
  • DSCP support for Zoom Phone QoS
    The VDI client supports DSCP marking for QoS tagging. Additionally, RTCP and RTP packets are transmitted using the same channel. This feature must be enabled by Zoom.
• Meeting and Webinar features
  • Virtual background support for HP T655s
    HP T655s with an AMD R2314 processor are added to the allowlist to support virtual backgrounds.

Resolved issues

• General fixes
  • Minor bug fixes
  • Security enhancements
  • Bandwidth limits incompatibility with Zscaler
    An issue has been fixed where network bandwidth limits were not being applied due to using a Zscaler proxy.
  • Share session frame rates
    An issue was reported where a higher frame rate was being used when screen sharing, instead of the default frame rate of 5 FPS. This issue was reported in versions v5.17.5 and 5.17.10. The issue has been corrected and frame rates are appropriately limited to 5 FPS or less.
  • Outlook starting with Zoom Meeting client
    An issue where the Outlook plugin for Zoom was inadvertently starting Outlook when Zoom was started. The issue was reported in version 5.17.5.
  • Voice messages from an iOS device not playing in Team Chat
    An issue was reported where a Team Chat voice message created by an iOS device could not be played on the VDI client.
  • Computer audio from multiple presenters not heard in Breakout Room
    An issue was reported where only the last presenter’s computer audio was heard after moving from the main room into a breakout room.
• Linux fixes
  • Device unresponsive when video rendering increases
    An issue was reported where thin clients could become unresponsive due to a combination of factors resulting in a significant increase in the processing required for video rendering.
  • Audio device selection not saved
    An issue was reported where audio device selection changed in the Audio settings was not being saved when restarting the client. The issue was reported in version 5.17.5.
  • Video tracking lost when returning to Webinar Backstage
    An issue was found when a panelist joined a webinar and moved from backstage to the live webinar area and then to backstage again. On the return to the webinar backstage, the video was unresponsive when the user adjusted the window size or position.
• HP Anyware fixes
  • Video on the wrong monitor when using dual monitors
    An issue was reported where the video was not displayed correctly for an HP Anyware desktop configuration using two monitors.

March 18, 2024 version 5.17.10 (24730)

Note: The 5.17.10 and 5.17.11 VDI Zoom Meeting client releases have been replaced with version 5.17.12. A reporting issue has been found in release 5.17.10 and 5.17.11. Neither version is displayed in the VDI Dashboard for the VDI Host Version report. The problem has been corrected in release 5.17.12 and Zoom has removed the links for the two earlier releases to prevent customers from installing a version with a known problem. For customers who have already downloaded and installed an earlier release, we recommend updating to 5.17.12 as soon as possible to ensure their VDI Host reports provide accurate information.

Changes to existing features

• End of support for Windows 7 and Windows 8
  Zoom is ending support for Windows 7 and Windows 8. Future releases will no longer prompt the user to update if they are running on either of those platforms.
• End-of-support for VDI clients on 32-bit devices
  With the 5.17.10 release, currently scheduled for March 2024, this will be the last version to support VDI clients on 32-bit devices. VDI plugins will not yet be affected, but end-of-support for VDI plugins is planned for much later in 2024, although no exact date has been set yet. Lower VDI client versions will be unaffected and continue to support 32-bit devices until they succumb to a future quarterly lifecycle enforcement.
• End-of-support for VDI on Ubuntu 16
  With the upcoming 5.17.10 release, currently scheduled for March 2024, Zoom will be ending support for Ubuntu version 16. Devices still running Ubuntu 16 will need to update to a higher Ubuntu version, or otherwise will have version 5.17.10 (or a later EP of this branch) as the last available version for install or update.

New and enhanced features

• General features
  • ChromeOS VDI optimization for Citrix Workspace
    Admins can configure managed ChromeOS devices through the Google Admin console to provide VDI optimization with Citrix virtual desktops. VDI Plugins are provisioned to the Chromebook by adding a policy for the managed device. Learn more about configuring Zoom VDI for ChromeOS.
  • WSP for Amazon Workspaces
    This release adds support for WorkSpaces Streaming Protocol (WSP) for Amazon WorkSpaces, and NICE DCV protocol for Amazon AppStream (Desktop View) and any other remote desktop product that uses NICE DCV. Both client and VDI Plugin must be updated for VDI optimization to work with the WSP or NICE DCV. Learn more about configuring WSP.
  • VDI Plugin Management application for Windows
    With this release, a separate application is installed by default for the Windows VDI Plugin Management package. Installation of the application is enabled by default when installing the latest VDI Plugin, but it can also be downloaded and installed separately from the VDI Plugin Management page.
  • Plugin Management opt-out policy
    Admins can choose to provide an option for users to stop being prompted for available VDI Plugin updates. Both the VDI client and VDI Plugin Management will need to be updated before enabling the EnableVDIPluginAutoUpdateOptOut policy, which will modify the VDI Plugin update dialog with an Opt Out option, which disables VDI Plugin update notifications. These notifications can be re-enabled through the VDI Plugin Management application. Learn more about using the Opt Out policy for VDI Plugin Management.
  • VDI policy options for Zoom Device Management
    For customers adding virtual desktops to Zoom Device Management, VDI-specific policies have been added to ZDM. Refer to the VDI section of the ZDM article for more information about what is supported and the requirements for VDI. This feature is dependent on a backend server update, currently scheduled for March 22, 2024.
  • Alternate storage location for VDI client updates through ZDM
    Admins using Zoom Device Management can configure an alternate location to download and install Zoom Meeting client updates for VDI.
• Meeting/webinar features
  • Dual Screen mode
    The Use dual monitors option under General settings has been implemented for VDI. Enabling this option will show participants’ video and screen shared content on separate screens for thin clients that can support the feature. Note: There are known issues related to annotation with multi-share, which vary slightly by platform and are already being investigated for a resolution.
  • Join from room auto-proximity detection
    The option to connect to a nearby Zoom Room using auto-proximity detection has been added to the VDI plugin. Users in a Zoom Room with a personal device running the VDI plugin will be able to use the Join from room option to detect and connect to the Zoom Room. For more information about how to use ultrasonic sound proximity detection.
  • Annotation toolbar updates
    Updates made for the annotation toolbar on the 5.16.0 standard client release have been enabled on the VDI client and will be available when connecting to the VDI client with a VDI plugin version 5.17.10 or higher.

Resolved issues

• General fixes
  • Hide Huddles tab from Settings
    The configuration options for Zoom Huddles have been removed when using the Zom VDI client with an optimized virtual desktop, as the feature is not currently supported for VDI and Huddles is still in limited beta.
  • Hide download progress for VDI Plugin Management
    When clicking the Later option to install a VDI Plugin update, the download bar of the VDI plugin to install later is hidden.
  • Audio connection status incorrectly displaying pronouns
    An issue was reported where a participant connecting only with audio was incorrectly displaying pronouns. The issue was reported in version 5.17.5.
  • Notifications conflicts when requiring virtual backgrounds
    An issue was reported where notifications when trying to start video were not properly displayed if a virtual background was required by the administrator but the user’s configuration or computer did not support virtual backgrounds.
  • Bandwidth Limits option “Do not receive video” not applied
    The admin option to limit bandwidth usage and, when in the configured range, disable incoming video was not being correctly applied to the VDI Plugin. This issue has been corrected and was reported in version 5.13.10.
• Zoom Phone fixes
  • No audio for Zoom Phone when using 4G cellular
    An issue was reported where Zoom Phone was unable to connect to audio for devices with a built-in 4G SIM card. The problem was reported in version 5.16.10.
• Windows fixes
  • Loss of WMI when updating from 32 to 64-bit VDI Plugin
    An issue was reported where installing a new 64-bit release of the VDI Plugin over an existing 32-bit VDI Plugin instead removed and did not reinstall WMI for the new plugin. The issue was reported in version 5.16.10.
  • Turn video on after unlocking a thin client with an avatar
    An issue was found where a participant’s video was not being re-enabled if they were using an avatar for their video and then locked-and-unlocked their thin client during a meeting. This issue was reported in version 5.12.0.
  • Open required ports during installation
    Firewall rules for required ports are now included in the Universal Plugin installer to address warnings that could be displayed when running Zoom after the installation.
  • Hide download progress during VDI Plugin update
    The download progress indication displayed when users clicked the Later option to install a VDI Plugin update is no longer displayed by default.
• Linux fixes
  • Play sound for share session when ShareOffload is disabled
    An issue was reported where the ShareOffload policy was disabled and the virtual desktop did not forward the audio from the share session to the VDI Plugin as expected. This issue affected all previous VDI plugin versions.
  • Do not prompt to stop recording when pausing record
    An issue was reported where pausing a recording using an Azure/Windows 365 virtual desktop, the user was unexpectedly prompted to stop the recording. The prompt has been removed and the issue was reported in version 5.17.5.
• HP Anyware fixes
  • Miscellaneous fixes
    An issue was reported where the logic when disconnecting and reconnecting to the virtual desktop could result in flickering and other issues.

February 26, 2024 version 5.17.6 (24660)

New and enhanced features

• General features
  • Proxy support for Zoom Phone on VDI
    The Zoom VDI Client and Plugin support retrieving http proxy info, such as the proxy address, username and password. GPO/MSI/PLIST configuration options are also available for administrators to mass deploy web proxy server configurations directly to clients.

February 6, 2024 version 5.17.5 (24630)

Changes to existing features

• Disable “Discover What’s New”
  The Discover What’s New menu item has been disabled for the VDI client. The information displayed was for the standard client and could include features not supported for VDI.
• Improvements for removing logs using VDI Log Tool
  The Zoom VDI Logging Tool is updated to allow the removal of all files and directories when using the option to clean up logging.
• End-of-Life for the dedicated Citrix VDI Plugin MSI installer package
  The dedicated Windows VDI Installer for Citrix will no longer be distributed on the VDI Downloads page. All future releases will require installing the VDI Plugin for Citrix through the Windows Universal Installer instead.

New and enhanced features

• General features
  • Support for Switch Account
    Enhancements have been made in order for the VDI client to support the Switch Account option, allowing users to quickly switch between multiple Zoom accounts. Admins can disable this feature through the DisableMultipleAccountsSwitch MSI/GPO policy.
  • Support for Zoom Notes with the VDI Client
    The VDI client now supports Zoom Notes, which enables users to create and collaborate on a shared document before, during, and after meetings.
  • Support for Workvivo
    Customers utilizing Workvivo can view the Workvivo tab within the desktop client, bringing more functionality and collaboration to the Zoom desktop app.
  • When 32-bit is not supported auto update to 64-bit
    Currently, the VDI client auto upgrade will only update a 32-bit VDI Zoom Meeting client to the latest 32-bit release. As the 32-bit client package will be retired in 2024, when the 32-bit version of the VDI Zoom Meeting client is no longer available, auto-update will install the 64-bit version.
  • VDI Plugin Management for macOS now an application with an uninstaller
    A dedicated installer and uninstaller for Zoom VDI Plugin Management.app is installed and available in the Applications/Zoom VDI Plugin Management folder. The Zoom VDI Plugin Management.app can be accessed through the macOS Launchpad.

Resolved issues

• General fixes
  • Remove excessive logging files
    A change was made to remove excessive logging files generated by any earlier versions of the VDI Plugin when updating to a new release.
• Windows fixes
  • Include required files for 64-bit from VC runtime library
    Issues related to reported problems where webcam video was not being sent. The problem was an issue where a required file from the VD runtime library was not installed. The library file is now installed with the Windows VDI plugin.
• Linux fixes
  • Speaker view not displaying new participant’s audio status as they join
    A change was made in order to display the audio status for new participants as they join a meeting when using Speaker view. This was not implemented previously for the Linux VDI plugin.
  • Audio lost when converting Zoom Phone call to Meeting
    An issue was found where the option to convert a Zoom Phone call between two Zoom users into a Meeting unexpectedly stopped the audio for the user who started the call. This issue was reported in version 5.15.2.
• macOS fixes
  • Record button not displaying properly for some cases
    An issue was found where occasionally the Stop recording option would be mistakenly displayed, causing confusion when the participant did not have permissions to actually control the recording.
  • VMware VDI Plugin management plugin could be downgraded along with a downgrade of the VDI plugin
    An issue was reported where a user installed only the VMware Horizon Client, the VMware VDI Plugin Management components could be downgraded when the VDI Plugin management also forced a VDI plugin downgrade.
• HP Anyware fixes
  • Loss of video overlay when disconnecting from session
    An issue was found where disconnecting from the HP Anyware session without closing the HP Anyware client would result in the next session displaying black video instead of the expected video overlay.

April 22, 2024 version 5.16.15 (24830)(EP)

New and enhanced features

• General features
  • Support for Music App and Computer Audio
    For VDI participants joining a meeting where the Zoom-created Music App is being used, the VDI client and plugin supports listening to music from the Music App. These changes also support the ability to hear when another participant is sharing Computer audio from the Advanced Share options.
• Meeting and Webinar features
  • Virtual background support for HP T655s
    HP T655s with an AMD R2314 processor are added to the allowlist to support virtual backgrounds.

Resolved issues

• General fixes
  • Minor bug fixes
  • Security enhancements
  • Bandwidth limits incompatibility with Zscaler
    An issue has been fixed where network bandwidth limits were not being applied when using a Zscaler proxy.
  • Share frame rates below 5 FPS
    An issue was reported where share session frame rates below 5 FPS were not applied. The issue affected all previous releases and has been resolved.
• Linux fixes
  • Device unresponsive when video rendering increases
    An issue was reported where thin clients could become unresponsive due to a combination of factors resulting in a significant increase in the processing required for video rendering.
  • Video tracking lost when returning to Webinar Backstage
    An issue was found when a panelist joined a webinar and moved from backstage to the live webinar area and then to backstage again. On the return to the webinar backstage, the video was unresponsive when the user adjusted the window size or position.

February 9, 2024 version 5.16.14 (24650) (EP)

Note: This release is for Windows plugins only and replaces the 5.16.13 (EP) release.

• Windows fixes
  • Include required files for 64-bit from VC runtime library
    An issue was reported where webcam video was not being sent, due to an issue where a required file from the VD runtime library was not installed. The library file will be included upon install with the Windows VDI plugin.

February 6, 2024 version 5.16.13 (24615) (EP)

February 5, 2024 version 5.16.12 (24610) (EP)

Changes to existing features

• Improvements for removing logs using VDI Log Tool
  The Zoom VDI Logging Tool is updated to remove all files and directories under the logs directory in the path %appdata%\zoomvdi\logs when using the option to clean up logging.

Resolved issues

• General fixes
  • Security enhancements
  • Remove excessive logging files generated by version 5.14.10
    In addition to the resolved issue implemented in version 5.14.11 to stop excessive generation of audio debug logging and pcm files, this fix will remove the excessive additional files generated by that version.
• Linux fixes
  • Plugin process unexpectedly exiting during Zoom Phone calls 
    An issue found where audio was dropping during Zoom Phone calls due to the process handling audio closing unexpectedly.
• Windows fixes
  
  • Potential crash addressed for Windows 
    An issue found in the standard Windows client was addressed and the changes were added into this patch release for VDI.

January 11, 2024 version 5.16.11 (24500) (EP)

New and enhanced features

• General features
  • Update to OpenSSL 3.1.4
    Due to the recently disclosed vulnerabilities with lower versions of OpenSSL, the Zoom client is updated to use OpenSSL 3.1.4. Depending on your network security configuration, you may also need to update your network infrastructure devices’ firmware.

November 27, 2023 version 5.16.10 (24420)

Note: This release has been delayed due to a late bug discovery and is expected to be available tomorrow, November 28, 2023. 

Changes to existing features

• Linux Universal Installer
  Installation packages for Ubuntu, CentOS and HP ThinPro are provided as a single installation package that can install plugins for all supported platforms (Citrix, VMware, and AVD). The packages have been renamed with “universal” as part of the package name to indicate the change, for example: zoomvdi-universal-plugin-ubuntu_5.xx.xx.deb. To be consistent, the package for iGel has also been renamed from zoommediaplugin-igel_5.xx.xx.zip to zoomvdi-universal-plugin-igel_5.xx.xx.zip. These packages also provide support for FIPS mode.
• Enhanced zooming for screen share disabled for VDI
  A recent enhancement that allows users to zoom in and out of a screen share session using their mouse has been disabled, as the functionality requires additional work to be supported for VDI.

New and enhanced features

• General features
  • Enhanced support for VDI Plugin Management for macOS
    VDI Plugin Management supports updating the VDI plugin without prompting for admin credentials during the update process, although admin credentials are needed for the initial install of the supported VDI plugin. After installing a version that provides admin credentials, users who are not logged into their Mac computer with admin credentials are only prompted to install the plugin. Downloading and installing the plugin are handled without additional prompts.
  • Virtual background support for AMD R2314G
    Zoom is adding support for thin client devices with an AMD R2314G processor, such as the HP T655, allowing these devices to display a virtual background with the Zoom VDI Plugin.
  • Support for HP Anyware with Windows Universal installer
    With this version, the universal installer for Windows includes support for the HP Anyware platform.
  • One additional Zoom Meeting installer
    Zoom provides an additional MSI package (64-bit only) for the VDI Zoom Meeting client that includes Webview. The addition is for customers that need to install Webview for all users in deployments such as a server hosting multiple virtual desktops. This change will reduce startup time when users launch a Zoom App for the first time by installing the Webview package for all users.
  • Volume Control Changes for eLux
    Customers can now change their eLux configuration such that any volume changes made using Zoom’s controls will only change the volume for the Zoom application. In the Features section of the ZoomMedia.ini file, add the line LOGIC_SPEAKER_VOLUME=1 to change the behavior.
  • Policy controls to force .DLL signature check from virtual desktop
    To address issues where the Zoom VDI process was not starting quickly, the signature check for .DLL files within the VDI Plugin installation path has been disabled. For customers that would prefer to continue using the signature check at startup, a policy has been added to force the signature checks on the VDI plugin client. The policy is PluginDLLSignatureCheck, and a value of (0) will skip the signature checks in the install path, whereas entering a value of (1) will force the signature check.
  • Additional check to qualify Zoom Mesh Nodes
    To improve Zoom Mesh Node selection, an additional check using RTT has been added to avoid creating nodes between devices that can be physically located far apart when on a virtual network created using VPN.
• Webinar features
  • VDI Screen Capture
    When using the policy to enable screen captures for VDI, configured by the DisableScreenshotOptimization policy set as 0, the feature can also be used during Zoom Webinars. Please note that screen captures are now always saved as files since pasting into chat is not supported for Webinar chat.
• Zoom Phone features
  • Improved call failure error code due to unconnected VDI Plugin
    The error displayed when attempting to establish a Zoom Phone call before the VDI Plugin has fully connected has been updated to provide additional context about the connection state. The new message says Unable to set up your call request. The VDI Plugin connection has not completed. Previously, the message only displayed Call failed.

Resolved issues

• General fixes
  • PlatformOS is displayed as “Unknown” in ZDM
    An issue was found where the Platform OS was displayed as Unknown when adding a VDI desktop to Zoom Device Management the first time. This issue was reported in version 5.15.2.
  • Corrections for mute/unmute when using show/hide full room view
    An issue was reported when a Zoom Room was using the multi-stream Smart Gallery view; the individual Zoom Room participants were not consistently following the Zoom Room’s mute/unmute status. This has been fixed for VDI plugins with this release. The issue was reported in version 5.14.0.
  • Missing or delayed screen share sessions
    An issue was reported where a share session could be delayed has been addressed by changing how data loss is handled when forwarding to the VDI plugin. The issue was reported in version 5.15.3.
  • Occasional missing participant video
    An issue was reported where video was occasionally not displayed for participants, and was found to be related to poor network conditions. Changes include offloading logic for the plugin to address the issue. The issue was reported in version 5.15.3.
• Linux fixes
  • Audio failures during Zoom Phone calls using VDI plugin
    An issue was reported of audio occasionally failing during Zoom Phone calls. The issue was found to be that the Linux VDI Plugin had crashed and was still restarting when the call connected. This issue was reported in version 5.12.7.
• macOS fixes
  • Keyboard losing focus when installed with Jabber VDI
    An issue was reported where the keyboard could lose focus when using the ZoomVDI plugin. This was found to be related to conflicts with an installed Jabber VDI plugin. The issue was reported in version 5.14.0. 

October 9, 2023 version 5.16.0 (24280)

New and enhanced features

• General features
  • Max bandwidth for Zoom Mesh parent-devices
    To better adapt to weaker networks, each parent device is limited to a maximum bandwidth, which, when exceeded by child devices, triggers the parent device to connect to no additional child devices. For ethernet connections, the maximum bandwidth is 60 MBPS, and 15 MBPS for wifi connections. This has no effect on the setting for maximum bandwidth per attendee.
  • Zoom Phone Support for TCP/WSS Transport
    In regions where UDP media is blocked, TCP/WSS connections are supported as a transport.
• Meeting/Webinar features
  • Support for Zoom Timer app
    VDI clients support use of the Zoom-created Timer app in both meetings and webinars. The support for VDI Plugins is limited to display of the count-down timer only. The count-down clock is not displayed on top of the participants' video during a meeting.
  • Support for personalized speech denoise audio profile
    To provide the best audio quality possible for Zoom Meetings in busy environments, users can configure Personalized Denoise in the client audio settings directly, which will capture and analyze a clip of your audio from meetings to differentiate your voice from and suppress background noise in meetings. Zoom does not receive or retain this clip or analysis, which stays on your device and is only used for noise suppression in meetings you join. This was previously disabled on VDI clients until proper implementation could be achieved.
• Webinar features
  • Webinar Breakout Room support
    VDI plugins support Webinar Breakout Rooms, both in optimized and fallback modes. Previously, Webinar Breakout Rooms were not supported for VDI plugins.
• Phone features
  • Persistent ringtone selection
    Users’ ringtone selection is remembered between sessions. Previously, only their speaker and microphone choices were persistent.

Resolved issues

• General fixes
  • Changing captioning language did not update while in Fallback
    An issue was reported when the meeting host changed the language for captions, it was not correctly updated for VDI clients in fallback mode. This issue was reported in version 5.15.10.
  • Always try MMR Direct when Connection Mode is specified as MMR Direct
    An issue was reported where VDI plugins would not always attempt to establish an MMR Direct connection when specified to do so.
  • Webinar Backstage background for presentation
    An issue was found where the background did not appear for those in the Backstage area. This was reported in version 5.15.10.
  • Immersive View menu corrections
    An issue was found where clicking on buttons in the upper right corner of an Immersive Scene view were not opening the correct action dialog. This issue was found in version 5.8.4.
  • Display “On Air” indicator next to meeting info for all views
    An issue was found where the “On Air'' indicator incorrectly displayed for Speaker and Immersive views when using Webinar Backstage. This issue was reported in version 5.15.10.
  • Correction for screen sharing in Immersive View
    An issue was reported where a share session was displayed incorrectly if the user double-clicked to switch the view after starting the share session. This issue was found in version 5.14.0.
• Windows fixes
  • 64-bit Plugin Management changes required for Proxy support
    After proxy support was added in version 5.15.10, an issue was reported where the download would fail for the 64-bit plugin when connecting through the proxy. This issue was also resolved in version 5.15.11.
• MacOS fixes
  • VDI Plugin Management did not uninstall newer plugin
    An issue was found where an unspecified log level or value other than 4 prevented VDI Plugin Management from uninstalling a plugin when a downgrade was required. This issue is related to a similar issue and was introduced in version 5.15.5. This was also resolved in versions 5.14.13 and 5.15.11.
  • Potential crash issue when VDI plugin version and VDI Plugin Management version differed
    An issue was found to cause potential crashes when the version of the VDI Plugin and the version of VDI Plugin Management were different. The issue was found in version 5.13.0.
  • Dark mode issues
    An issue was resolved regarding unexpected gray borders within a meeting when dark mode was selected for the client.
• Linux fixes
  • Update Live Streaming status for Facebook
    An issue was reported where a VDI user began live streaming a meeting to Facebook and the notification was not appropriately updated. This issue was reported in version 5.12.7.
  • Incorrect Mute status when using "See myself as active speaker"
    An issue was reported when using the feature to include yourself as an active speaker, it was possible for your mute status to become incorrect if you unmuted while someone else was the active speaker and then you became the active speaker again. This issue was found in version 5.15.10.
  • Audio/video out of sync on Dell ThinOS devices
    An issue was reported where a participant’s audio and video gradually become more and more out of sync. This was caused by a 28 ms discrepancy in tick calculations by the processor, resulting in an increasingly more noticeable sync issue. This issue only affected Dell ThinOS devices and was reported in version 5.14.10.
  • Shared content flickers when dragged by mouse
    An issue was reported where shared content would flicker when the user dragged the shared content with their mouse. This issue was reported in version 5.15.11, but affects all previous Linux plugins.
  • Stuck Citrix toolbar during screen sharing
    An issue was reported where the Citrix toolbar would become covered by the offloaded Zoom video. This issue was reported in version 5.15.5, but affects all previous Linux plugins.
  • Shared screen not centered for zoomed views at 150%
    An issue was reported when viewing a shared screen with the zoom set for 150% and then reduced to a lesser zoom, such as 100%, the view was not properly centering the shared content. This issue was found in version 5.15.10.

Note: The macOS VDI Plugin Management support for proxy connections and on-prem environments feature was pulled from release due to issues with deployment and will be available in another upcoming release.

April 22, 2024 version 5.15.17 (EP)

Resolved issues

• General fixes
  • Minor bug fixes
  • Security enhancements
  • Bandwidth limits incompatibility with Zscaler
    An issue has been fixed where network bandwidth limits were not being applied when using a Zscaler proxy.
• Linux fixes
  • Device unresponsive when video rendering increases
    An issue was reported where thin clients could become unresponsive due to a combination of factors resulting in a significant increase in the processing required for video rendering.
  • Video tracking lost when returning to Webinar Backstage
    An issue was found when a panelist joined a webinar and moved from backstage to the live webinar area and then to backstage again. On the return to the webinar backstage, the video was unresponsive when the user adjusted the window size or position.

February 6, 2024 version 5.15.16 (24595) (EP)

Note: This release is for Windows devices only.

• Windows fixes
  • Include required files for 64-bit from VC runtime library
    An issue was reported where webcam video was not being sent, due to an issue where a required file from the VD runtime library was not installed. The library file will be included upon install with the Windows VDI plugin.

February 5, 2024 version 5.15.15 (24590) (EP)

Changes to existing features

• Improvements for removing logs using VDI Log Tool
  The Zoom VDI Logging Tool is updated to remove all files and directories under the logs directory in the path %appdata%\zoomvdi\logs when using the option to clean up logging.

Resolved issues

• General fixes
  • Security enhancements
  • Remove excessive logging files generated by version 5.14.10
    In addition to the resolved issue implemented in version 5.14.11 to stop excessive generation of audio debug logging and pcm files, this fix will remove the excessive additional files generated by that version.

January 11, 2024 version 5.15.14 (24490) (EP)

New and enhanced features

• General features
  • Update to OpenSSL 1.1.1w
    Due to the recently disclosed vulnerabilities with lower versions of OpenSSL, the Zoom client is updated to use OpenSSL 1.1.1w. Depending on your network security configuration, you may also need to update your network infrastructure devices’ firmware.

December 20, 2023 version 5.15.13 (24442) (EP)

Note: This is an extension patch release (EP) for the Linux VDI Plugin only. There is no update for the VDI client.

Resolved Issues

• Linux fixes
  • Configuration option to limit volume changes to Zoom
    By default, volume changes made in Zoom also change the volume in the ALSA mixer at the OS level, which is applied to all applications. For customers that prefer independent volume for each application, the LOGIC_SPEAKER_VOLUME=1 configuration entry can be added in the FEATURE section of the ZoomMedia.ini file to limit volume control to only Zoom using Pulseaudio.

December 4, 2023 version 5.15.12 (24440) (EP)

Resolved issues

• General fixes
  • Minor bug fixes
  • Security enhancements
  • Non-responsive audio and video buttons for a minimized share session
    An issue was reported where the in-meeting audio and video options were unresponsive in a minimized share session. This issue was reported in version 5.15.10.
• Windows fixes
  • Updated error message if VMware Horizon is not installed
    Because the VMware Horizon client must be installed before using the Universal Windows Installer to install the VMware VDI Plugin, when the plugin could not be installed an unknown error message was displayed. This error message has been updated to accurately reflect the cause of the error. This issue was reported in version 5.15.2.
• Linux fixes
  • Audio failures during Zoom Phone calls using VDI plugin
    An issue was reported of audio occasionally failing during Zoom Phone calls. The issue was found to be that the Linux VDI Plugin had crashed and was still restarting when the call connected. This issue was reported in version 5.12.7.

September 25, 2023 version 5.15.11 (24220) (EP)

Resolved Issues

• General fixes
  • Security enhancements
• Linux fixes
  • Remote control causing local keyboard issues 
    An issue was reported where a user taking control of someone else’s keyboard through remote control would inadvertently lose control of their keyboard for use on their local device. This issue was reported in version 5.15.4.
  • Shared content flickers when dragged by mouse
    An issue was reported where shared content would flicker when the user dragged the shared content with their mouse. This issue was reported in version 5.15.11, but affects all previous Linux plugins.
  • Stuck Citrix toolbar during screen sharing
    An issue was reported where the Citrix toolbar would become covered by the offloaded Zoom video. This issue was reported in version 5.15.5, but affects all previous Linux plugins.
  • Audio/video out of sync on Dell ThinOS devices
    An issue was reported where a participant’s audio and video gradually become more and more out of sync. This was caused by a 28 ms discrepancy in tick calculations by the processor, resulting in an increasingly more noticeable sync issue. This issue only affected Dell ThinOS devices and was reported in version 5.14.10.

September 5*, 2023 version 5.15.10 (24130)

*Note: This release was delayed and made available on September 7, 2023.

Changes to existing features

• In-meeting request/self-enablement of Meeting Summary and AI Companion
  Meeting participants can potentially request the Meeting Summary or AI Companion features be enabled while in a meeting, even with the associated web setting disabled. If the host is an admin, the host can immediately enable this feature for the current meeting and associated web setting. If the host is not an admin, an email request will be sent by Zoom to account admins for their consideration on whether to enable it. Additionally, admins can control the visibility of these in-meeting enablement options through web settings.
• Personalized speech denoise disabled
  Support for the new personalized speech denoise audio profile has been disabled. This feature captures and analyzes a clip of your audio from meetings to better differentiate your voice from and suppress background noise. This feature will be considered for a future update.

New and enhanced features

• Webinar Backstage support
  The webinar host and other panelists can move between the backstage area, which is not visible or heard by attendees, and the live webinar area, which is visible to and heard by attendees. Panelists backstage can still hear and view the live webinar to keep an eye on the presentation and know when to rejoin. This feature requires VDI client/plugin version 5.15.10 or greater and the host to have a Zoom Events license.
  Note: There is a known issue where older clients will join for only a brief period of time before being automatically dropped.
• Ask AI Companion questions about the meeting 
  Zoom’s AI Companion transcribes and analyzes the verbal discussions in Zoom Meetings, allowing participants to ask the AI Companion questions about the meeting content that has been discussed and receive a response based on the meeting analysis thus far. Admins can choose to have this option still visible in the meeting toolbar, even when the feature is disabled in web settings.
• Support for smart virtual background with AMD Ryzen Embedded V1202B Chipset
  Support has been added to automatically enable virtual backgrounds for devices using the AMD Ryzen Embedded V1202B chipset.
• Zoom Mesh support for VDI-plugin child-connections
  Zoom accounts utilizing Zoom VDI infrastructure can fully benefit from Zoom Mesh, as the VDI plugins can now connect to any Mesh Parent device, both standard client or VDI Plugin, as Mesh Children, alleviating extra strain on the network.
• Proxy support for VDI Plugin Management for Windows
  VDI Plugin Management can use system proxy settings to download new installer packages. Previously, downloads over proxy connections were not supported.
• Support for multiple simultaneous virtual desktops for AVD Plugin
  The AVD/Windows 365 VDI plugin is enhanced to support more than one virtual desktop connection. Previously, multiple sessions were not supported.

Resolved issues

• General fixes
  
  • Language Interpretation Compatibility with Older Plugins 
    An issue was reported where Language Interpretation was disabled when a 5.15.2 or 5.15.4 client connected to any plugin older than 5.15.2.
  • Meeting window displayed when thin client is locked
    An issue was reported where the meeting window could continue to be displayed after the thin client entered screen-lock state. This issue was reported in version 5.15.4.
• Windows fixes
  • Display (x64) in the version string for host and plugin
    When a 64-bit version of the Windows VDI Zoom meeting client or the Windows VDI plugin is installed, the version string displayed in Statistics will also include (x64).
  • Do not display audio prompt until user joins a meeting
    An issue was reported where the user was prompted to un-mute or increase volume before joining a meeting or after leaving a meeting if the volume was less than 5%. This issue was reported in version 5.14.0.
  • Update Immersive View buttons
    Some interface issues where the incorrect buttons were displayed in the View menu for Immersive View. This issue was reported in version 5.13.0.
  • Prevent minor log file creation with LogLevel set as default or 0
    A change was made to prevent generating a small Wbview2agent log file when signing-in to the client and LogLevel was in the default state or configured to level 0. This issue was reported in version 5.13.0.
  • Missing tip message when paused share session is minimized
    The Double-click to enter full screen mode tooltip is now displayed when the share session window is minimized. This issue was reported in version 5.14.0.
  • Always prompt for sign-in if SSO has expired
    An issue was reported when a refresh token had expired, either by Zoom or customer policy, and the user was left signed-out. When refresh tokens expire, users will instead be prompted to sign in again. 
• macOS fixes
  • Plugin Management would not work when AllowEnableLog and LogLevel were both set to 0
    When the AllowEnableLog and LogLevel registry keys were both set to 0, Plugin Management would not install the downloaded VDI Plugin pkg.
  • Prevent empty log files for Plugin Management
    An issue was reported where empty log files were created on macOS when logging is disabled. This issue was reported in version 5.15.0.
• Linux fixes
  • Failed dump file generation on Dell ThinOS blocking video in meetings
    An issue was reported where a failure to generate a dump file for the ThinOS VDI Plugin could result in the user unable to start their video in a meeting, even after restarting the VDI client. This issue was reported in version 5.11.9.
  • Failure to updates both a new avatar and background
    An issue was reported when selecting both a new virtual background and an avatar while the client was downloading new admin-provided backgrounds, causing a failure to correctly update both user’s changes to the selections. This issue was reported in version 5.14.10.
  • Wrong cursor used after zoom-in on shared content
    An issue was reported when a VDI user zoomed-in on shared content, causing the wrong cursor to be seen. This issue was reported in version 5.14.10.

September 11, 2023 version 5.15.5 (24110) (EP)

Resolved issues

• General fixes
  • Language Interpretation Compatibility with Older Plugins
    An issue was reported where Language Interpretation was disabled when a 5.15.2 or 5.15.4 client connected to any plugin older than 5.15.2.
  • Meeting window displayed when remote virtual desktop is locked
    An issue was reported where the meeting window could continue to be displayed after the remote virtual desktop entered screen-lock state. This issue was reported in version 5.15.4.
  • Improper video sizes with custom immersive view
    An issue was reported with the VDI plugin where the video is not correctly placed vertically. This was reported in version 5.15.2.
  • Crash on Logitech Camera C925E/C930E
    A crash issue was reported on VDI client and plugin which could potentially cause a crash when using a Logitech Camera C925E/C930E. This issue was reported in version 5.15.2.
• macOS fixes
  • Plugin Management would not work when AllowEnableLog and LogLevel were both set to 0
    When the AllowEnableLog and LogLevel registry keys were both set to 0, Plugin Management would not install the downloaded VDI Plugin pkg.
  • Prevent empty log files for Plugin Management
    An issue was reported where empty log files were created on macOS when logging is disabled. This issue was reported in version 5.15.0.

August 12, 2023 version 5.15.4 (23940) (EP)

Changes to existing features

• Updated Meeting Summary, Smart Recording, and Team Chat Compose prompts to reflect Zoom’s data policies

Resolved Issues

• Security enhancements
• VDI plugin auto update for Citrix platform not suppressing UAC prompts
  An issue was reported with the 64-bit version of the VDI plugin on the Citrix platform where the plugin auto update was not suppressing UAC (User Access Control) prompts for VDI versions 5.14.10 and higher.

July 19, 2023 version 5.15.3 (23820)

Note: This release is only for the Windows host application and the Windows VDI Plugin (Universal Installer).

Resolved issues

• General issues
  • VDI Plugin Management Component Removed
    An issue has been fixed where VDI Plugin Management was removed when updating from 5.14.0 to 5.14.10, which also affected updating to 5.15.2.

July 5, 2023 version 5.15.2 (23760)* (EP)

*Note: Between the standard desktop client release of 5.15.0 and this VDI release of 5.15.0, there were 2 hotfixes released (5.15.1 and 5.15.2), which included bug fixes and security enhancements. These hotfixes are included in this VDI release and to indicate these inclusions, the 5.15.0 version number will be skipped and 5.15.2 will be used instead.

Changes to existing features

• Enhanced multi-share and proctoring mode disabled
  Support for the new feature that provides hosts with the option to monitor multiple participants’ shared desktops simultaneously has been disabled for VDI.

New and enhanced features

• General features
  • Include the last VDI Plugin ConnectionError code in WMI
    Results for WMI queries for plugin information have been enhanced to include the last ConnectionError code. Learn more about WMI and the ConnectionError codes.
  • Provide an option to hide the call quality banner for Zoom Phone
    A new registry key has been added to prevent the Poor network connection. Audio quality may be affected. call quality notification from being shown. Admins must add the PhoneCallTipMsg policy with a value of “0” to prevent the notification banner from being displayed.
  • Screenshot option to capture during meetings from VDI Plugin
    VDI users can capture a screenshot from the thin client, including video from the meeting and offloaded share sessions. This capability is disabled by default and can be enabled by adding the DisableScreenshotOptimization DWORD registry key to the \VDI path with the assigned value of “0” . For users with in-meeting chat enabled, using the screenshot in chat will capture on the thin client and send the image to the virtual desktop. For users with in-meeting chat disabled, users can click the Zoom icon in the Windows system tray and select Screenshot from the menu.
• Windows features
  • Windows 64-bit Intel release for the VDI Zoom Meeting Client and VDI Plugin
    A separate Windows VDI client and VDI plugin for 64-bit Intel devices will be provided. Both host and plugin installers can be found on the VDI Downloads page.

Resolved issues

• General fixes
  • No audio for Zoom Phone when switching to a remote session without a plugin
    An audio issue was reported where users switched from a remote connection with a VDI plugin to another device without a plugin. The audio for Zoom Phone did not work in fallback mode until after joining a meeting or the client was restarted.
  • Do not display Confirm Emergency Address when the address is a match
    An issue was reported for Zoom Phone where the configuration used the option to Flow Company Address and, even if the address matched, the pop-up dialog was still displayed. This issue was reported in version 5.14.10.
  • Phone muted after user was added as panelist or returned from breakout room
    An issue was reported where the Zoom Phone state was being muted when either returning from a breakout room or the user was promoted to a panelist in a webinar.
  • Physical machine added as a remote desktop needed to update mode when switching from remote to direct
    An issue was reported for physical machines added to a virtual environment. If a remote connection from a thin client with a VDI plugin was established, and later, the user logged directly into the physical machine, the mode was not switching into fallback.
  • Audio device selection not reselected after restarting VDI client
    An issue was reported where the audio device selection for microphone and speaker was not preserved after the VDI host was restarted.
  • Improved error handling for invalid certificates
    A potential crash issue was reported regarding error handling and invalid certificates. Improvements to error handling have been added to resolve this issue.
  • Automatically adjust video resolution
    An issue was reported where video resolution for the participants viewed in gallery view did not increase when an increase in the windows size would support a higher resolution. This issue was reported in version 5.7.8.
• VMware fixes
  • Video lost after VMware session minimized and then maximized
    An issue was reported where video was not displayed in a second meeting if they minimized the VMware session and then maximized it before joining the second meeting.
  • Windows 64-bit support for Universal Installer and Horizon Client 8.5 or lower
    An issue was reported where the new 64-bit Universal Installer for the VDI Plugin did not support installing the plugin when the VMware Horizon Client version was 8.5 or less.
  • Resize window when Show Window Contents while Dragging is disabled
    An issue was reported where attempting to resize a floating window by dragging the top of the window down was not working correctly if the Show Window Contents while Dragging option was enabled. This issue was reported in version 5.11.0.
  • Potential crash when installing new macOS VDI Plugin
    A potential crash issue was reported where upon installing a new plugin, the process for the existing plugin had not fully exited. This issue was reported in version 5.14.10.
• Windows fixes
  • VDI Plugin Management updates for 64-bit
    If the Windows OS is 64-bit (x64), VDI Plugin Management will install the 64-bit (x64) plugin, if it is available. If a 64-bit (x64) version does not exist, the 32-bit (x86) plugin will be installed instead. If the Windows OS is 32-bit (x86), VDI Plugin Management will only install the 32-bit (x86) plugin.
• macOS fixes
  • VDI Plugin Management updates for Universal Installer
    When VDI Plugin Management for macOS needs to update a VDI Plugin version that is lower than 5.13.10, the new plugin update will switch to the Universal Plugin package that is required.
• Linux fixes
  • Immersive View and video adjustments
    An issue was reported where users were unable to move the video for a participant when they switched to Immersive View. This affected Linux VDI plugins in an Azure Virtual Desktop (AVD)/Windows 365 desktop. This issue was reported in version 5.14.0.
  • Improvements for adjusting split share/video layout
    Adjusting the split view for the share session and video participants has been improved to be more responsive when dragging the vertical divider between the left and right sides for Linux users on the AVD/Windows 365 platform. This issue was found in version 5.14.10.
  • Menu dismissed for “More…” button
    An issue was reported where the popup menu for the More … menu in the meeting controls view was not persistent. This issue was found in version 5.12.0.
  • Webcam freeze when hot-swapping between two webcams
    An issue was reported when two webcams are connected and the active webcam is disconnected. While the second webcam would correctly become the active camera after disconnecting, reconnecting the first webcam would cause the second webcam video to freeze. This issue was found in version 5.13.0.
  • Dual webcam selections reported for some laptop devices
    An issue was reported where a built-in camera was being displayed twice as an available camera option for laptops using the Linux plugin.
  • Video lost for Immersive View after opening Video Settings
    An issue was reported when using Immersive View with a custom background where the video stopped if the user opened video settings. This issue was found in version 5.14.0.

February 6, 2024 version 5.14.16 (24585) (EP)

Note: This release is for Windows devices only.

• Windows fixes
  • Include required files for 64-bit from VC runtime library
    An issue was reported where webcam video was not being sent, due to an issue where a required file from the VD runtime library was not installed. The library file will be included upon install with the Windows VDI plugin.

February 5, 2024 version 5.14.15 (24580) (EP)

Changes to existing features

• Improvements for removing logs using VDI Log Tool
  The Zoom VDI Logging Tool is updated to remove all files and directories under the logs directory in the path %appdata%\zoomvdi\logs when using the option to clean up logging.

Resolved issues

• General fixes
  • Remove excessive logging files generated by version 5.14.10
    In addition to the resolved issue implemented in version 5.14.11 to stop excessive generation of audio debug logging and pcm files, this fix will remove the excessive additional files generated by that version.

December 4, 2023 version 5.14.14 (24430) (EP)

Resolved issues

• General fixes
  • Minor bug fixes
  • Security enhancements
• Linux fixes
  • Audio failures during Zoom Phone calls using VDI plugin
    An issue was reported of audio occasionally failing during Zoom Phone calls. The issue was found to be that the Linux VDI Plugin had crashed and was still restarting when the call connected. This issue was reported in version 5.12.7.
  • Failed dump file generation on Dell ThinOS blocking video in meetings
    An issue was reported where a failure to generate a dump file for the ThinOS VDI Plugin could result in the user unable to start their video in a meeting, even after restarting the VDI client. This issue was reported in version 5.11.9.

September 25, 2023 version 5.14.13 (24200) (EP)

Resolved Issues

• General fixes
  • Security enhancements
• Windows fixes
  • Unable to adjust use of automatic mic volume control
    An issue was reported for the 64-bit version where the Automatically adjust microphone volume option under Audio settings was unable to be checked/unchecked. This issue was reported in version 5.14.10.
  • Zoom client still visible on lock screen 
    An issue was reported where the meeting window could continue to be displayed after the remote virtual desktop entered a screen-lock state. This issue was found to be the result of a new screen lock implementation that required adding additional logic.
• Linux fixes
  • Remote control causing local keyboard issues 
    An issue was reported where a user taking control of someone else’s keyboard through remote control would inadvertently lose control of their keyboard for use on their local device. This issue was reported in version 5.15.4.
  • Stuck Citrix toolbar during screen sharing 
    An issue was reported where the Citrix toolbar would become covered by the offloaded Zoom video. This issue was reported in version 5.15.5, but affects all previous Linux plugins.
  • Shared content flickers when dragged by mouse
    An issue was reported where shared content would flicker when the user dragged the shared content with their mouse. This issue was reported in version 5.15.11, but affects all previous Linux plugins.
  • Audio/video out of sync on Dell ThinOS devices 
    An issue was reported where a participant’s audio and video gradually become more and more out of sync. This was caused by a 28 ms discrepancy in tick calculations by the processor, resulting in an increasingly more noticeable sync issue. This issue only affected Dell ThinOS devices and was reported in version 5.14.10.

August 12, 2023 version 5.14.12 (23930) (EP)

Changes to existing features

• Updated Meeting Summary, Smart Recording, and Team Chat Compose prompts to reflect Zoom’s data policies

Resolved Issues

• Security enhancements
• VDI plugin auto update for Citrix platform not suppressing UAC prompts
  An issue was reported with the 64-bit version of the VDI plugin on the Citrix platform where the plugin auto update was not suppressing UAC (User Access Control) prompts for VDI versions 5.14.10 and higher.

July 10, 2023 version 5.14.11 (23790) (EP)

Resolved issues

• General fixes
  • VDI Plugin Management Component Removed
    An issue was reported where VDI Plugin Management was removed when updating from 5.14.0 to 5.14.10.
  • Improved error handling for invalid certificates
    A potential crash issue was reported regarding error handling and invalid certificates. Improvements to error handling have been added to resolve this issue.
  • Reduce audio logging and collection of audio data
    An issue was reported where additional audio debug logging and pcm files added in 5.14.10 were causing excessive storage usage for these logs. The additional audio debug logging is removed to reduce the logging data being generated.

June 7, 2023 version 5.14.10 (23670)

New and enhanced features

• VDI Client features
  • Client statistics enhancement for data offloaded to the plugin
    The Statistics section of the client settings window will provide greater details on if the processing of shared content is being offloaded to the VDI plugin, as well as how the data is sent. This is intended to help admins with troubleshooting sharing issues.
  • Logi Dock support hot plug-in in meeting
    Users in a meeting can plug in Logi Dock into the thin client. Camera control can work automatically after Log Dock is connected. (Sometimes camera control will not work due to the device driver issue on the Linux platform.)
• macOS features
  • Zoom VDI Plugin Diagnostic tool
    The Zoom VDI Plugin Diagnostic tool can help customers to more easily collect plugin-related information when they encounter plugin connection issues.
• Linux features
  • Support for PTZ remote camera control
    The Linux VDI client can remotely control cameras with PTZ (Pan-Tilt-Zoom) functionalities.
• Windows features
  • VDI Plugin Management support for Later option with Azure/Windows 365 platforms
    When configured on the virtual desktop, the Later policy allows users to either dismiss a plugin update prompt (value=1) or start installation after they have disconnected from their remote desktop (value=2).
  • Enhanced MSI options for clean uninstallation
    Two additional uninstallation options are available for uninstalling only the plugin (/vdi_plugin) or the VDI host (vdi_host). Previously, the Clean Zoom Tool supported only one MSI option for VDI (/vdi_clean), which would remove both VDI host and VDI plugin if both were installed.

Resolved issues

• General fixes
  • Blank video when minimizing and then restoring the VMware Session
    An issue was reported where the video was lost if the user minimized the VMware Horizon client and then maximized the VMware Horizon client before starting a new meeting.
  • Audio available in Waiting Room after disabled by host
    An issue was reported when the host disables audio for participants after they join and then moves them into a waiting room, the participant is able to control their audio while in the waiting room. This issue affected versions 5.12.0 and higher and is fixed with this release.
  • Webinar attendee audio control fix
    An issue was reported where a shaded box appeared after the webinar host disabled the ability for attendees to speak. This issue was reported in version 5.14.0.
  • Dismiss error message when updating missing plugin for fallback mode 4
    An issue was reported when the VDI plugin cannot be connected and is in fallback mode 4, the user is displayed an error message before the Zoom app closes. If VDI Plugin Management is being used, the error message is changed to correctly indicate the required VDI plugin could be downloaded and installed.
  • Update Background and Filter settings logic to match standard client
    An issue was reported where the backgrounds and filter settings behaved differently from the standard desktop client when Virtual Backgrounds were disabled. This issue affected versions 5.10.0 and higher.
  • Correction for Always Display Avatar when joining a meeting
    An issue was reported where the host’s avatar was not displayed correctly when joining a meeting with the option to display avatar was enabled and video was disabled. This issue affected versions 5.13.10 and higher.
  • Select correct HID device when hot swapping Logi Dock
    An issue was reported where the wrong microphone device was being selected when disconnecting and reconnecting to a Logi Dock device. This issue affected versions 5.10.6 and higher.
  • Zoom Phone location information not saved when using hardwired VPN
    An issue was reported where a user confirms or updates their location when using a wired ethernet connection to a VPN and the information was not properly updated. This issue affects versions 5.13.1 and higher.
  • Webinar attendees shown disabled audio/video options in minimized webinar view
    An issue was reported when joining a webinar as an attendee and the user minimized the webinar window, the minimized window showed audio and video controls, even though they would not respond to user actions due to their current view-only role in the webinar.
  • Window resizing in the Vmware Horizon environment when “Show window contents while dragging” is disabled in performance settings
    An issue was reported that caused the window to not properly resize. This fix requires updating both the VDI plugin and client. This issue affects versions 5.10.0 and higher.
  • Removed the plug-in disconnection prompt when the user switches from a VDI session to a remote session with fallback mode to start/join a meeting
    An issue was reported that caused an error message indicating that Zoom is unable to connect to the VDI plugin. This issue affects VDI client versions 5.10.0 and higher.
• Windows fixes
  • Avatar selection reverts to previous choice when selecting a new background
    An issue was reported with the Windows plugin where changing the selected avatar twice would revert back to the first selected avatar if a new virtual background was selected after the avatar. This issue occurs on the first clean install of VDI client and plugin and affected versions 5.9.6 and higher.
  • Adjust font size for scaled desktops
    A change was made for usernames on the lower left corner of the video on a high DPI desktop where the username font size was not properly adjusted.
• macOS fixes
  • Update download logic for macOS VDI Plugin Management
    An issue was reported where a downloaded macOS pkg was being deleted before the installation was attempted and the pkg was downloaded a second time instead. This issue affected versions 5.13.0 and greater.
• Linux fixes
  • Immersive views display issues
    Multiple issues were reported when using Immersive view and primarily affected Linux users.
    • Menus and dialogs were sometimes displayed in the wrong location. A black background was added behind participant names to improve readability
    • The mute option was not available for the host if they moved themselves out of the immersive view
    • Accessing Video Setting caused the immersive view background to be dropped

April 7, 2023 version 5.14.0 (23370)

View the daily release page for links to related support articles.

Changes to existing features

• Changes for VDI Plugin Management
  The Windows VDI plugin has been updated to install a new package called Zoom VDI Plugin Management. This new package is installed with the VDI plugin but can be optionally either removed or skipped using a command line option.
• Live performance audio disabled for VDI
  A recent audio enhancement to support professional audio users for remote music collaboration has been disabled for VDI as the platform would not be recommended because of performance concerns.

New and enhanced features

• VDI Client features
  • Support for Zoom Mesh for VDI plugins
    Zoom Mesh is a native, zero-click, zero-install, client-based Mesh (eCDN) solution for Zoom Webinars and Events. The Zoom Mesh service minimizes network congestion for Webinars & Events while preserving the native Zoom attendee and host experience. This release adds support for Zoom Mesh for audio and video streams optimized through a VDI plugin. Please note support for Zoom Mesh in the VDI host is not available at this time. Zoom Mesh is available to all accounts that have the Webinar or Zoom Events add-on.
    Note: For hybrid users, MMR 4.6.20221013.257 or higher is required.
• Linux features
  • AMD R1606G CPU Added to Virtual Background Whitelist
    For Linux users, the VDI plugin will automatically support virtual backgrounds when installed on clients using an AMD R1606G CPU.
• macOS features
  
  • Optional installation for Zoom VDI Plugin Management
    Mac users can choose whether to install Zoom VDI Plugin Management plugins or not. Zoom VDI Plugin Management can detect when a VDI plugin is missing or an updated release is required. Previously, Zoom VDI Plugin Management was installed by default when users installed the VDI plugin with ZoomVDI.pkg.
• Developer features
  • SDK APIs
    The following API calls are available for Linux VDI and Windows VDI, and they will support video filters for Zoom Apps:
    • setVideoFilter: Set static images as video filter foregrounds with support for RGBA (32-bit). When you click setVideoFilter, enter true/false to control the option to select or deselect the Apply to all future meetings checkbox.
    • clearVideoFilter: This clears any video filter set for the user, and it includes both video filters set by apps and set directly by the user.

Resolved issues

• General fixes
  • Incorrect prompt to unmute speaker or increase volume
    A prompt to unmute or increase volume was incorrectly displayed when leaving a meeting. The problem has been resolved by updating the volume check before sending the device information. This problem was determined to occur in version 5.12.6 and greater.
  • Video filters incorrectly disabled for Mac and Windows check
    When checking VDI Plugin backward compatibility for audio avatars, an issue was found and fixed which could disable the video filter selection.
  • Raise Hand notification for large meetings
    An issue has been addressed where the Raise Hand notification was not being displayed during a share session when the number of participants raising their hands was greater than the current view.
  • VDI plugin download failure when restarting the VDI client
    A change was added. This change is for a condition where restarting the VDI Zoom Meeting client while downloading a prompted VDI plugin update, the download stopped and potentially prevented future downloads.
  • Support Fallback Mode 4 for VDI Plugin Management
    Changes have been made to support the fallback policy 4 which forces the client to exit when a VDI plugin is missing or incompatible and cannot be used. VDI Plugin Management will now prompt and support downloading the required plugin before exiting the client.
  • Display tip status in minimized window for paused share
    A fix was added to display when the share session was paused if the window was minimized after joining the meeting.
  • Client log files generated when logging off
    Changes in the 5.13.0 standard client resulted in additional logs being generated for the VDI Zoom client. This release enforces logging levels for the new logs.
  • Correction for audio status when switching between multiple pages of participants
    Using mute when participating in a large meeting, where the participant count extends to multiple screens, was not updating the status indication correctly.
  • Zoom Phone media mode is not refreshing
    An issue has been addressed where the Zoom Phone media mode is still offloading and has not been refreshed to fallback mode.
  • Cannot load the last selected audio devices after restarting the VDI Client
    A fix was added to make the changes about selected audio devices effective for the next meeting.
• macOS fixes
  • Prevent Mac VDI plugin installation for unsupported OS releases
    Mac VDI plugins require macOS releases 10.15 or higher. The installation package has been modified to prevent installations for unsupported macOS versions and notify the user of the requirement.
  • Possible crash when resuming from extended sleep
    An issue was found and fixed for a possible crash that could occur when resuming the Mac VDI plugin from extended sleep on a MacBook.
  • Occasional crashes during the reconnection of a meeting
    An issue was fixed where the zoomhdxMediaEngine process would crash when the meeting process in the virtual machine (VM) was terminated unexpectedly and triggered the reconnection of the meeting process in the thin client.
  • Receiver crashes while 5.12.6 VDI plugins and 5.13.10 VDI Plugin Management plugins co-exist
    An issue was found and fixed that could occur when the lower-version VDI plugins (5.12.6) and higher-version VDI Plugin Management plugins (5.13.10) co-existed.
• Linux fixes
  • Occasional failures when using Unmute
    An issue was reported where the Unmute option was occasionally failing unless the mute/unmute action was performed. The core issue was found to also apply to the standard client and has been fixed.
  • Watermark issue fixed when logging
    A change was made for a problem that occurred when using a plugin to collect log data when displaying the watermark was taking too long.
  • Video issue fixed when camera is unplugged
    An issue was fixed where the video was frozen when the camera in use was unplugged.

Note: The Allow user to show/hide full room view feature has been pulled from release due to issues with deployment and will be available in another upcoming release.

July 5, 2023 version 5.13.12 (23740) (EP)

Resolved issues

• General fixes
  • Incorrect video status when VDI users and newer Zoom clients participated in the same meeting
    An issue was reported where the video indication of newer Zoom clients incorrectly displayed the video status when the camera of VDI users was active. This issue was found in the VDI plugin versions 5.13.10 and 5.13.11 and the VDI client versions 5.13.10 and 5.13.11.
  • Physical machine added as a remote desktop need to update mode when switching from remote to direct
    An issue was reported for physical machines added to a virtual environment. If a remote connection from a thin client with a VDI plugin was established, and later, the user logged directly into the physical machine, the mode was not switching into fallback.
  • No audio heard for Zoom Phone when switching to a remote session without a plugin
    An audio was reported where users switched from a remote connection with a VDI plugin to another device without a plugin. The audio for Zoom Phone did not work in fallback mode until after joining a meeting or the client was restarted.
  • Video lost after VMware session minimized and then maximized
    An issue was reported where video was not displayed in a second meeting if they minimized the VMware session and then maximized it before joining the second meeting.
  • Audio device selection not reselected after restarting VDI client
    An issue was reported where the audio device selection for microphone and speaker was not preserved after the VDI host was restarted.
• Windows fixes
  • Improved error handling when validating codesign certificates
    A potential crash issue with Windows thin clients was reported regarding error handling and invalid certificates. Improvements to error handling have been added to resolve this issue.

April 7, 2023 version 5.13.11 (23390) (EP)

Resolved issues

• General fixes
  • Incorrect prompt to unmute speaker or increase volume
    A prompt to unmute or increase volume was incorrectly displayed when leaving a meeting. The problem has been resolved by updating the volume check before sending the device information. This problem was determined to occur in version 5.12.6 and greater.
  • Client log files generated when logging off
    Changes in the 5.13.0 standard client resulted in additional logs being generated for the VDI Zoom client. This release enforces logging levels for the new logs.

March 8, 2023 version 5.13.10 (23090)

Changes to existing features

• Prevent VDI Plugin Installation for Microsoft Store Downloads of Citrix Workspace
  The Windows VDI Plugin for Citrix requires a Citrix Workspace version downloaded from the Citrix website. Versions of Citrix Workspace downloaded from the Microsoft Store do not support the full virtual channel functionality required for Zoom’s VDI solution. The installer will notify the user and prevent installation if the version of Citrix Workspace is not supported because it is a Microsoft Store version.

New and enhanced features

• Linux features
  • Linux support for Gesture Recognition
    Account owners and admins can enable or disable Gesture Recognition, which allows for visual hand gestures, such as a raised hand, to automatically display a corresponding meeting reaction. This feature currently supports Raise Hand and Thumbs Up reactions. This setting can be enabled and locked at the account and group levels.
  • Linux reduces meeting memory usage
    There is a performance enhancement in Linux to reduce multi-participants’ meeting memory usage. Previously, each video item contained many unused properties which used a lot of memory for multi-participant meetings.
• macOS features
  • Mac support for MDM deployment
    We support deploying the ZoomVDI pkg via MDM solution. Users (IT engineer) can use third-party MDM solutions (e.g. JAMF Pro or VMware Workspace ONE Intelligent Hub) to deploy the ZoomVDI pkg to employees’ Mac devices.
• Meeting/Webinar features
  • Hybrid meeting module security shield notifications
    When users click the green security shield during hybrid meetings, the security shield pop-up window reflects the meeting information. When regular hybrid meetings take place, users are notified that they’re connected to the Zoom Global Network by a data center controlled by their Zoom account owner. When internal hybrid meetings take place, users are notified that they’re connected to a data center controlled by the host's account owner.
  • Webinar Session Branding
    If enabled by an account owner or admin, hosts can customize their webinar session’s appearance by uploading a wallpaper image behind the video tiles, setting a virtual background, and applying name tags to panelists. This feature requires VDI Client and plugin version 5.13.10 or higher to see branding. Panelists that join with a lower version will not have access to the virtual background or name tag.
• General features
  • Annotation discoverability
    When viewing shared content, an additional toggle is available in the bottom-left corner of the shared content, making the annotations toolbar more easily accessible. This additional toggle for annotations is in addition to the existing entry point under View Options.
  • Update VDI Plugins for Waiting Room minimum time options
    A new option to configure the minimum time the user will be kept in a waiting room required some changes to work with VDI plugins. The minimum number of seconds is displayed in the waiting room dialog.

Resolved issues

• General fixes
  
  • Minimum version dialog change for VDI Plugin
    When a user is not allowed to join a meeting because they are using a version below the minimum version required, a dialog will appear. This dialog has been updated to indicate when the VDI plugin needs to be updated.
  • Frozen video when changing Optimize For Video during share
    A fix has been added to address a problem where viewers received frozen video if the presenter changed the status of the option Optimize for Video while presenting.
  • Audio watermark not displayed when switching to speaker view
    An issue was fixed for the recent Audio Watermark feature added to the 5.13.0 release. Previously, for meetings where only the new audio watermark was enabled, a viewer joining and switching to speaker view would not see the watermark.
  • Check and prompt user for Virtual Background video requirements
    Video backgrounds with resolutions less than 360p or greater than 1080p are not supported; however, the upload attempt was not informing users of the limitation. This problem has been resolved.
  • Incorrect video when pinning yourself in small active speaker view
    A correction was made to display the user’s video during a share session if they switched to small active speaker view and pinned themselves.
  • VDI Plugin dump file transfer
    An issue has been resolved that prevented dump files from being transferred correctly.
  • Display Japanese language option for closed captioning
    An issue has been fixed where the Japanese language option was not being displayed as a selection for closed captioning.
  • Viewer unable to hear sound when DisableShareOffload=1
    When a VDI client presented a share session with DisableShareOffload enabled, viewers were unable to hear sound from the presentation.
    Note: When DisableShareOffload is enabled for a VDI client viewing a presentation, the VDI client viewer is unable to hear the presentation audio. This problem is still open.
• Citrix fixes
  • VDI Plugin auto-update fix for earlier Citrix Workspace
    Changes were made to fix a bug where VDI Plugin Auto-Update for Citrix did not work with earlier Citrix Workspace, such as Citrix Workspace 1912.
• VMware fixes
  • Support VMware WS1 UEM and Mac VDI Plugin
    Changes were made to support MDM installation of the Mac VDI Plugin for VMware using Workspace One and Unified Endpoint Management. The change required some modifications for package privileges.
  • Zoom Meeting client crashes when exiting the application
    An issue was reported where the Zoom VDI Meeting client was crashing when exiting when using a release of the VMware Agent 8.6 or greater. The issue has been fixed.
• Linux fixes
  • Linux plugin issue for Share Computer Sound
    An issue that could result in a crash when using the option for Share Computer Sound during a share session was fixed for Linux VDI Plugins.
  • Display prompt when plugin cannot support simultaneous interpretation languages
    A problem was fixed to display the dialog that warns VDI users when a host has enabled more languages than their VDI plugin supports.
• macOS fixes
  • Video Stops in the Video Setting Dialog When Joining a Meeting
    An issue was found and fixed where the video displayed in the Video Settings would stop updating if the user joined a meeting while the dialog was open.
  • Display watermark for profile, name and avatar
    Updates were made for the Mac to display the watermark on top of the profile, name, and avatar selections.
  • Display the Focus Mode icon in speaker view
    A fix was made to display the Focus Mode icon in the speaker for Mac.
  • Display HD video when enabled for account with Mac VDI plugins
    There was an issue that has been fixed where the Mac VDI Plugin was not displaying video at HD resolution.
  • Avoid an issue that the meeting process suddenly terminates
    There was an issue where the meeting process would occasionally terminate when PingServerFromThinClient was 1 and DisableMMRDirect was 0.
• CentOS fixes
  • CentOS plugin fix
    Users must use these command lines to install an extra package to prevent a known crash issue: sudo yum install -y xcb-util-renderutil xcb-util-wm.

January 9, 2023 version 5.13.1 (22610) (EP)

View the daily release page for links to related support articles.

Resolved Issues

• Minor bug fixes
• Security enhancements
• Join flow correction
  Resolved an issue when joining a meeting would fail, if the user remained longer than 20 seconds in the check audio and video dialog. The problem only affected customers who enabled the policy PingServerFromThinClient.
• Simultaneous Translation compatibility for older plugins
  Resolved an issue regarding changes added to simultaneous translation in release 5.11.9 for the meeting client that would no longer support older plugins.
• Crash on meeting exit with updated iGel environment
  Resolved an issue for customers who updated iGel firmware to 11.08.200 reporting a crash leaving meetings using a combination of a recent meeting client release (5.12.6) with an older VDI plugin.

December 20, 2022 version 5.13.0 (22460)

Note: This release for VDI has been delayed 1 day, to December 20, 2022.

Changes to existing features

• Add VDI plugin auto-update software to standard client installer and updates
  When either Citrix Workspace or VMware Horizon is detected, users will be prompted to install an additional package for Zoom VDI auto-update software during an update of the standard Windows Zoom Meeting client.
• Remove requirement for user account control (UAC) for VDI Client AutoUpgrade
  VDI client auto upgrade will not require admin authorization for end users, and the UAC dialogue box will not be displayed when upgrading to later releases. In previous releases, the UAC dialog was displayed during a VDI client auto upgrade.
  Note: This change only affects future updates. The UAC dialog will still be displayed when updating from an older release. The change was added to release 5.12.7 and once that release or a subsequent release has been installed (such as 5.13.0) future updates will not display the UAC dialog during auto-update.
• Disable Webinar Breakout Rooms for VDI
  This feature has been disabled for VDI and will be added in a future release. This feature is also not available for VDI client builds in either fallback mode or when running without a remote connection.
• Production Studio UI for VDI client
  The VDI client supports this feature when the VDI client is run as a viewer. For hosts, Production Studio is supported when the VDI client runs in fallback mode; the host feature is not available when a plugin is connected.

New and enhanced features

• Countdown timer
  Users can keep track of how much time is left in a scheduled meeting. Both hosts and participants can display the remaining time in a meeting.
• Enhancements to the Later option for VDI Plugin Auto-Update
  For administrators concerned about forcing users to disconnect, an additional policy, a registry key called UpdatePluginLater, can be configured. This policy provides the option for the user to see and click a button called “Later” in the VDI plugin auto-update dialog presented to the user when a VDI plugin is either missing or incompatible.
• Enhancements to hybrid meeting security shield information
  When users click the green shield icon during hybrid meetings, the meeting information and hybrid meeting disclaimer are properly reflected in the security shield’s pop-up window.
• Limit selected media source ports for VDI client
  Zoom Phone account owners and admins can select the number of source ports required for Zoom clients. Account owners and admins must have a minimum of 50 selected ports. This selection applies to the VDI client for Zoom Phone.
• Smart Recording
  Account owners and admins can enable Smart Recording to allow hosts to get more out of their Zoom meetings and webinars. Smart Recording uses Zoom’s machine learning model to automatically divide cloud recordings into smart chapters for easy review, highlight important information, and create next steps for attendees to take action.
• Display picture or avatar in video preview
  Before joining a meeting, the video preview will show the same image or avatar displayed to other participants when joining a meeting with the camera off.

Resolved issues

• General issues
  • Contrast fix for the Raise Hand emoji
    In all video views (including Immersive View), a background tile has been added behind the Raise Hand emoji to create more contrast and prevent the emoji from blending into the background.
  • Bypass Waiting Room with VDI plugin policy
    A fix was added to support bypassing the waiting room when bringing in a participant with the PingServerFromThinClient policy.
  • Support cleanup of VDI plugin only using Zoom Clean Tool
    Clean Zoom uninstaller has updated the /vdi_clean switch to only remove VDI plugin related software. For more information, refer to the Uninstall switches section in the Mass-deploying with preconfigured settings for Windows support article.
  • Missing watermark if host disables/enables during meeting
    An issue was discovered where watermarks were not being displayed if the meeting host disabled watermarks during the meeting, and then, enabled it again. This problem has been fixed.
  • VDI Plugin Auto-Update DLL version
    Changes were made to address a problem where it was possible for an older plugin to replace the Auto-Update DLL used to manage plugins with an older version.
  • Stop camera when closing video settings after audio-only avatar selection
    The camera indicator was not turning off when a user first disabled the camera for audio-only avatar mode, then opened the settings for video configuration and closed the dialog. This issue has been resolved.
  • Improve error handling for wrong phone IP address
    Changes were made to handle an error condition where a phone provided an IP address that was not correct.
  • Set background to default when using 3D avatar
    Since the background option of Blur cannot be used with 3D avatars, a change was made to switch the background back to a default background if an avatar was selected.
  • Link to manual download options if Auto-Update fails to download
    If the download for Auto-Update of the VDI Zoom meeting client fails, the option to manually download an update has been linked to the VDI download page.
  • Improved display of active screen sharing when joining meeting
    The time required to display shared screen content when joining a meeting, where a screen sharing session was already in progress, has been reduced.
  • VDI plugin connection failure time outs
    Changes were made to address a connection failure that could occur when there was a long connection time between the thin client and the server.
• macOS issues
  • Improvements for Mac system display options
    There are fixes for System Preferences display issues. In ​​Mission Control, the Displays have separate Spaces option has been fixed. In Dock & Menu Bar, the Automatically hide and show the menu bar in full screen option has been fixed.
  • Support for Citrix Workspace App and M1
    The VDI plugin for macOS supports both the Citrix Workspace App (Intel) and Citrix Workspace App (Apple Silicon).
  • Report IP address for Mac VDI plugin in Dashboard
    An error was reported and has been fixed for client versions by VDI reports where the Mac IP address for the VDI plugin was not being displayed.
  • Improve the stability of video window synchronization for VMware plugin
    An issue has been fixed, where the video window was lost or was in the wrong size/position in some corner cases because the VMware ScreenCapture Interface was released unexpectedly.
  • VDI Plugin Auto-Update plugin version
    The VDI Plugin Auto-Update software on the Mac will always maintain the latest version even after the downgrade of the VDI plugins.
• Windows and Linux issues
  • Exit meeting when user forces sleep mode
    An issue was fixed to allow Linux users to manually put their machines into sleep mode during a meeting and to also exit the meeting when sleep was forced.
  • Prompt and save when users accept a certificate
    A change (made in a previous release) would prevent connecting directly to the Zoom meeting if there was a certificate error using a Windows or Linux client. This has been changed to prompt the user to accept the certificate and store that accepted certificate for future meetings.
  • Support for 3D Avatar for HP ThinPro
    A fix was added to support 3D avatars on the HP ThinPro platform.
• Platform-specific issues
  • Loss of video in Settings if VMware session was lost
    A condition was discovered where the VMware Horizon client crashed, and video no longer displayed in the Settings dialog.
  • Stop Zoom when uninstalling AWS plugin
    A change was made to address an issue where Zoom was not forced to exit when uninstalling the AWS plugin.
  • Installation repair for AWS plugin
    A change was made to correct an issue where using the MSI option to repair did not correctly handle the AWS VDI plugin.
  • Improvements for mulitple monitors with Amazon WorkSpaces
    A problem where the video was rendered incorrectly when using dual monitors in an Amazon WorkSpaces environment has been fixed.

December 12, 2022 version 5.12.7 (22370) (EP)

Changes to existing features

• Remove requirement for user account control (UAC) for VDI Client AutoUpgrade
  VDI client auto upgrade does not require admin authorization for users, and the UAC dialogue box has been removed. Previously, UAC was required for VDI client auto upgrade.
  Note: This change will only affect future updates. The UAC dialog will still be displayed when updating from an older release. Only after a version of 5.12.7 or higher has been installed, future updates will hide the UAC dialog for auto-update.

Resolved issues

• Improved display of active screen sharing when joining meeting
  The time required to display shared screen content when joining a meeting, where a screen sharing session was already in progress, has been reduced.
• Stop camera when closing video settings after audio-only avatar selection
  The camera indicator was not turning off when a user first disabled the camera for audio-only avatar mode, then opened the settings for video configuration and closed the dialog. This issue has been resolved.
• Missing watermark if host disables/enables feature during meeting
  An issue was discovered where watermarks were not being displayed if the meeting host disabled watermarks during the meeting, and then, enabled it again. This problem has been fixed.
• Maintain the latest VDI Plugin Auto-Update version for Windows
  The VDI Plugin Auto-Update software for Windows will always maintain the latest version, even after the downgrade of the VDI plugins.

November 7, 2022 version 5.12.6 (22200)

View the daily release page for links to related support articles.

Changes to existing features

• Virtual Background support for Intel Pentium Silver N6005 and AMD Ryzen3 3200G
  When using Linux VDI plugins, devices with processors based on either the Intel Pentium Silver N6005 or AMD Ryzen3 3200G CPUs will have virtual background support enabled automatically.

New and enhanced features

• Support for AWS VDI Plugin
  Zoom supports Amazon's platform for connecting from their virtual desktop to a new VDI plugin that runs on the thin client.
• Auto-update for the VDI Zoom Meeting Client
  The Zoom Meeting client in the virtual desktop (host application) supports the fast and slow auto-update channels. This allows users to apply existing registry key values defined for the standard client that enable options for auto-update to the VDI Zoom Meeting client. Users can also enable the option to check for updates as well as download and install the newest update.
• Support for VDI plugin auto-update for Mac
  This enhancement installs additional VDI plugin auto-update management software with the VDI plugin. This software, when enabled through a policy on the virtual desktop, will detect missing or out-of-date VDI plugins on a Mac. When a plugin needs to be installed or updated the new software will download and install a compatible version of the VDI plugin.
• Update VDI client uninstall string to support silent uninstall
  Administrators can use a script to pull the uninstall string from the registry and add /q /qn for silent uninstall.
• Updated Zoom client icon for VDI
  The icon for the VDI client has been updated with a new logo, consistent with Zoom’s new branding.
• Dutch Language Support
  Support for Dutch language for both the VDI Zoom Meeting client and VDI plugins has been added.
• Linux support for 3D avatars
  Users can select an avatar to represent themselves on-screen during meetings. Users can turn their avatar on or off at any time during a meeting. This also includes enhancements to audio-driven speech recognition that more closely lip syncs with the user’s voice and function whenever the user’s camera is on or off.

Resolved issues

• General fixes
  • Keep audio device preference for same as system
    A problem was found and fixed where the audio device preference to use the same as the system was not being kept after joining and leaving a meeting.
  • Zoom controls appearing as a gray bar during share
    An issue was fixed where the Zoom control bar was seen as a gray area by other participants when sharing.
  • Animated reactions improvements
    An issue has been fixed when sending a reaction emoji during a webinar.
  • Correction for button displayed in Zoom Events lobby
    An issue was found with the button displayed for the Zoom Events lobby and was corrected to display an additional selection option only for the host and not for attendees.
  • Crash when host share to breakout room
    A crash has been fixed for when a host shares to a breakout room when a VDI user was already sharing in the breakout room.
  • Fix for Breakout Room Video After Enabling Stop Incoming Video
    When a user selected Stop Incoming Video, and the user later joined a breakout room, the video from other participants was still being received. This problem has been resolved.
• Mac VDI plugin fixes
  • Update user’s 3d avatar selection for Mac
    An issue has been fixed where 3D avatar changes were not being applied after picking an initial avatar to use.
  • VDI plugin connection changes for VMware Mac
    An issue has been fixed where video window synchronization was not stable and the video window might not show on the screen for VMware plugin.
  • Share Sound option for Mac users
    An issue was found and corrected where using the option to Share Sound was not sending audio for the Mac VDI plugin on both the Citrix and VMware platforms.
• Linux VDI plugin fixes
  • Application conflict when transferring log files on Linux
    An issue was found and corrected to handle a conflict where starting the VDILogTool during an automatic transfer of a large DMP file could crash either the Citrix Workspace or VMware Horizon application.
• Zoom Phone fixes
  • Update network information for e911 location when wifi network changes
    A correction was made to update network information for Zoom Phone if the Wifi changed but the IP address did not change.

October 25, 2022 version 5.12.3 (22070) (EP)

Resolved issues

• Minor bug fixes
• Resolved an issue regarding syncing calendar events with Exchange

October 10, 2022 version 5.12.2 (21960) (EP)

Resolved issues

• Minor bug fixes
• Security enhancements

October 3, 2022 version 5.12.1 (21950) (EP)

Resolved issues

• Minor bug fixes

September 26, 2022 version 5.12.0 (21940)

New and enhanced features

• Enhancements to breakout rooms audio and video broadcast
  There are several enhancements to improve breakout room functionality. Hosts can share a presentation from the main room to multiple breakout rooms. Hosts can also broadcast audio to breakout rooms. Users who join a breakout room, using the VDI Zoom Meeting client, can receive the same audio and share the session video from the main room that other participants receive.
• Support for video filters for Linux VDI plugins
  VDI now supports video filters and its functionality for the Linux VDI plugins and platforms. Previously, video filters were only supported for the macOS and Windows plugins and platforms.

Resolved issues

• Apply GPO upload bandwidth limitations to the Virtual Machine
  A fix was implemented to address an issue where bandwidth limit policies were applied to the VDI Plugin for meetings but were not being applied to the virtual desktop for Share Sessions
• Optimizations when selecting a new Virtual Background and Avatar
  Improvements were made to update with a new virtual background after selecting an avatar.
• Watermark flickering when joining a share session in progress
  VDI users joining a share session, where a watermark is being displayed, would see the watermark flicker several times. This issue has been resolved.
• Improved logic check for displaying Raised Hands
  An issue has been fixed where a raised hand indication was not displayed after another instance of a hand being raised and lowered.
• Update cursor selection for Linux Plugins
  A problem was fixed where the cursor incorrectly displayed the open “hand” graphic instead of the arrow.
• Save entire screen share when saving annotations
  An issue was reported and fixed for a problem where users could add annotations to a screen share session, but when they saved the changes, only the changes were being saved instead of the annotations on top of the existing shared material.
• Update Remove Spotlight option for Linux
  The option and graphic displayed to remove a spotlight when using a Linux plugin have been updated to match what is displayed for the standard client.
• Tool menu not displayed when minimized for Linux
  A problem has been fixed when switching between windows and minimized views, where the tool menu would disappear in the minimized view the second time.
• Incorrect call time for Zoom Phone on VMware
  An issue where the timestamps for Zoom Phone calls were incorrect for VMware was found, and changes have been made to log the correct time.
• Improved AEC selection for Zoom Phone
  A change was made for Acoustic Echo Cancellation to prevent audio from cutting out when VDI Plugins were used with high-performance clients.
• Improvement for desktop IP Phones in Fallback Mode for remote desktops
  When the VDI Zoom Meeting client is installed on a workstation and not a virtual desktop (to support local and remote access), a change was made to address a problem where the connection between the client and an IP Phone was lost when the VDI client checked for a VDI plugin after resuming from sleep.
• Video loss issue for fullscreen mode and VMware plugin
  An issue was found and corrected for a problem on the Mac where the video was lost when a user entered fullscreen mode and then returned to window mode.
• Audio volume improvements for Linux plugins
  The behavior for Linux volume adjustments has been updated to follow the same implementation as the Windows plugin, and volume changes apply to all applications that use the same device.
• Improved update for Ask to Unmute/Mute status
  An issue has been addressed where the option for Ask to Unmute or Mute was not refreshed on a thumbnail video on time when someone raised their hand.
• Sign language interpreters video display
  An issue was found and fixed for the ASL video displayed during a meeting.
• VDI auto-update policy for local machine
  A change was made for the registry entry “EnableVDIPluginAutoUpgrade” to support adding the option under HKLM for the Windows client to disable VDI plugin auto-update on a workstation. Previously, the registry key would only disable the VDI auto-update when added to the registry for HKCU.
• Update installation logic to allow VDI plugin process to continue
  Changes were made in both the standard client and the VDI client installers to prevent client installations from stopping the VDI plugin process when the user is in a meeting using the VDI plugin and they install the client during a meeting on the same device.
• Update multi-language translation option to disable option for older plugins
  A backward compatibility issue was corrected to disable the translation options when older versions of the VDI plugin (that do not support the feature) are used.
• Display watermark for Breakout Rooms
  An issue was discovered and fixed where watermarks were no longer displayed when a user joined a breakout room.

September 9, 2022 version 5.11.11 (21790) (EP)

Resolved issues

• Minor bug fixes

August 28, 2022 version 5.11.9 (21750)

New and enhanced features

• Support for VDI Host auto-update functionality
  Users have the option to check for updates for the VDI Zoom Meeting client installed in the virtual desktop and update as soon as a new release is available. When users check for an update and a newer release is available, the user will be provided with information about the new update (such as release notes) and the option to download and install the update. Previously, the VDI Zoom Meeting Client did not allow users the ability to check for updates and set a preference for an update channel. This feature is disabled by default and requires administrators to enable a policy.
• Logi Dock camera HID support
  When users install the Logi Tune app, the Zoom Meeting client can control video mute through the button on the Logi Dock camera.
  Note: HID support for the Logi Dock camera requires connecting the Logi Dock device before starting Zoom. The Logi Dock camera HID functionality does not support “hot swap,” where the device is connected while Zoom is running.
• Store local device selections for the thin client
  When users switch between two or more computers to access their remote desktop, their preferred devices are saved for each computer used to connect to the desktop. Devices selected by the user are stored locally, allowing any number of computers to each store the preferences for the devices attached.
  Note: Devices selected by the user on a thin client running eLux may be lost if the device is rebooted.
• Configure Zoom Phone e911 address for fallback mode
  When emergency services cannot be provided with a reliable location for a user (when a virtual desktop is being used in fallback mode), the user can enter a new address and/or confirm their location based on a previously submitted address. If an address is not provided, the user will be informed that their location will not be provided to emergency services in the event they call 911 with Zoom Phone.
• Prevent VDI Meeting Client Installer from installing an older release
  The VDI Meeting Installer can detect if an existing Zoom Meeting client is already installed and if the previously installed package is a newer version. When users try to install an older release of the VDI Zoom Meeting client, an error message will appear. This feature prevents users from accidentally downgrading to an older release or installing a VDI version on top of an existing installation of the regular Zoom Meeting client.
• Indonesian language support
  The Zoom client and Zoom web portal now support Indonesian language.

Resolved issues

• Zoom Phone and HID sync
  An issue was discovered in the previous release where detecting HID devices for Zoom Phone did not occur if the device was already connected when the virtual desktop was launched. The issue did not affect Zoom Meetings and has been resolved.
• Camera zoom in for Logitech webcams
  An issue was reported and fixed where users were reporting their Logitech web cameras were zooming in on a top corner area and not staying focused on the user.
• Disable broadcast voice for breakout rooms
  The Broadcast Voice option for a breakout room host is disabled for VDI. This feature requires additional work in the VDI plugin and will be added to a future release.
• Clear annotations not working
  A problem has been fixed where the option to clear annotations during a share session was not correctly removing the changes made.
• Failure to load Whiteboard
  A potential problem has been corrected, regarding opening the new Whiteboard when the registry option to determine the optimum meeting location based on the configured VDI plugin location.
• Raise Hand not removed when host uses Lower All Hands
  A problem was fixed when the host used the option for Lower all hands or Clear all feedback, and a raised hand would remain visible.
• Change reaction size when switching to immersive view
  A problem has been fixed when a reaction was selected (such as Raise Hand) while in gallery or speaker view, and the view was changed to immersive view. Sometimes the reaction was the wrong size after switching to immersive mode.
• Improvement for large image files used for immersive scenes
  Changes were made to fix a problem when large image files were selected for immersive scenes where the video size could change.
• Missing name tag in corner when starting Focus mode
  An issue was fixed where the user’s name was not being displayed in the bottom left corner after switching to Focus mode.
• Improvements for the display of voice messages
  A graphic improvement was made when displaying a voice message to better illustrate the audio content in the voice message.
• Prevent older releases from being installed over a new release
  The MSI installer for the Zoom VDI Meeting client has been modified to prevent an older version from being installed when a new release is detected as already installed.
• Minimize window not functioning correctly when DPI is different using AVD
  An issue was discovered and fixed where “minimize window” was not responding when the DPI configured for the virtual desktop was not the same as the DPI used where the AVD plugin was installed.
• Black screen area displayed when stopping screen share for presenter
  An issue was reported using a Linux plugin where a rectangular area was not cleared correctly when stopping a presentation when using a combination of fullscreen mode for the Citrix virtual desktop and the Zoom application while viewing a meeting in gallery view with multiple participants.
• Shared screen no longer visible after removing co-host permission
  A correction was made for a condition where removing co-host permissions for a participant while sharing incorrectly resulted in the share session no longer being visible for that participant.
• Improvement using iGEL AVD plugin and breakout rooms
  An issue was identified and fixed when a participant using the iGel AVD plugin moved in and out of breakout rooms multiple times and the connection to the plugin was lost.
• Audio Issue when using Creative Live Cam Sync with Linux Plugins
  There was an issue when using the Creative Live Cam Sync device which affected audio for Linux plugins that has been fixed in this release.
• Prevent Layers API from being Used with VDI Plugin
• A change was made check each JS API/event definition to see if it’s supported in VDI platform. If the API/event is not supported, the related capability is not set.

August 1, 2022 version 5.11.2 (21530) (EP)

New and enhanced features

• Support for VDI in Zoom Contact Center
  Zoom’s VDI solution is updated to provide native Zoom Phone support for Zoom Contact Center, which works to provide audio offload through the VDI Plugin when using Zoom Contact Center to place and receive calls.
  Note: For this release, only audio offloading is supported when using the VDI Plugin. Video calls are currently not supported when using the VDI Plugin with Contact Center. Support for audio offload with the VDI plugin requires turning on the Enable Native Phone Package option in the admin account.
• Group Policy Object (GPO) controls for the new Whiteboard
  Follow user in-meeting policies for the new Whiteboard are now an option for GPO.

Resolved issues

• Minor bug fixes

July 5, 2022 version 5.11.0 (21410)

New and enhanced features

• In-meeting support for Whiteboard
  Zoom has redesigned the virtual whiteboarding experience to bring you the all-new Zoom Whiteboard, a cross-platform visual collaboration solution that’s built right into Zoom Meetings, the Zoom desktop client, and the Zoom web portal. Admins can restrict access to saving Whiteboards to the cloud for both in-meeting and out-of-meeting use, as well as exporting Whiteboard content.
• Attendee Reactions: Full Mode Animation
  Account owners and admins can enable or disable the use of webinar reactions. If enabled, hosts can control when attendees and panelists can use reactions in webinars, similar to reactions in meetings. The stream of submitted reactions are displayed in the bottom-right corner of the main webinar window, visible to the host, panelists, and attendees. This setting is available at the account, group, and user level; and can be locked at the account or group level.
• Allow manual input for credentials for VDI plugin proxy
  Users can manually input credentials for the VDI plugin proxy.
• Universal Installer for Windows VDI plugins
  Zoom's VDI solution for Windows supports all three virtual desktop environments: Citrix, VMware, and Azure Virtual Desktop (AVD). The 3 installations for the Windows VDI plugin are now combined into a single installation package, which detects what supporting software has been installed (Citrix or VMware) to provide options for the user to select which platform they are installing for. The size of the installer will be reduced by removing the default virtual background files and filters. Previously, each platform required running a different Windows VDI Plugin installer.

Resolved issues

• Apply microphone selection for original sound from dropdown menu
  When using music and professional audio, users could enable and disable the Original Sound status option but could not select a microphone input from the dropdown menu.
• Test mic option not working in Linux
  A change was made to fix the option to test the selected microphone for audio configuration setup.
• Audio lost after Mute/Unmute with type-c headset in Zoom Phone call
  A problem was found with the VDI support for Zoom Phone where using Mute and Unmute with a type-c headset was not correctly restoring audio output.
• Adjust for screen differences using MacBook Pro with notch
  When using dual screen mode with a later MacBook Pro model that includes a notch, there was a slight window offset issue for the video display that has been corrected.
• Update green screen for new color selection
  When a user selected a color to be used for a green screen, the color would not update. The green default color continued to be used. Now, the user’s color selection is updated. This problem affected both Mac and Windows; it has been fixed.
• Display Mute/Unmute option for Linux when participant is moved out of Immersive View
  For the Linux VDI Plugin, there was an issue where the option to Mute or Unmute was not displayed in the top right corner of a participant’s video. The Mute/Unmute option would not appear when the participant was moved out of an immersive view meeting and when their video appeared in the film strip.
• Update video mode after removing a pin or spotlight on a participant
  The behavior when using Pin or Spotlight has been updated to return the video layout to the user’s original view (before using the option). Previously, if the Pin or Spotlight option was used for a participant while in Gallery View, the view would change to Speaker View; when removing the pin or spotlight, the view continued to display in Speaker View. Now, the view will revert back to Gallery View.
• Support BSSID for “Allowed Calling Locations”
  An improvement was made to support emergency calling locations when using a VDI Zoom Meeting Client that runs without a virtual connection as a local physical Windows machine.
• Prevent computer audio from being sent when using Focus Mode
  An issue has been fixed where computer audio was still being sent to other participants after a host used Focus Mode.
• Frozen video after opening Video settings and then joining a meeting
  After opening and selecting settings from the Video tab in the client, the video stream would not update correctly for the meeting video upon starting a meeting. This issue has been fixed.
• Pixelated screen share sessions
  An issue has been fixed where some specific applications were displaying pixelated content when a VDI user shared their desktop.

June 27, 2022 version 5.10.7 (21358) (EP)

Resolved issues

• Security enhancement

June 6, 2022 version 5.10.6 (21295)

Changes to existing features

• Additional error message for Statistics VDI tab
  A new error message can be displayed for the VDI Connection Error status. If a problem is detected when trying to open the virtual channel to connect to the plugin, the condition will be reported as Virtual Channel denied. This error can occur when permissions have not been granted for the Zoom application to open a virtual channel.
• Video message disabled
  A new feature added for the standard client that allows a video message to be posted in a chat is not available for the VDI client at this time. The feature has been disabled and will be added to a future release.

New and enhanced features

• Support for Gesture Recognition
  Account owners and admins can enable or disable Gesture Recognition, which allows for visual hand gestures, such as a raised hand, to automatically display a corresponding meeting reaction. This feature currently supports Raise Hand and Thumbs Up reactions. This setting can be enabled and locked at the account and group levels. This setting is disabled at the client level by default; the user will still need to opt in to use this feature.
• Display bandwidth limitations enforced by Web or GPO policies
  Users can now confirm if a policy has been applied to a client and what the policy enforces by visual confirmation of the policy and rules displayed within the Zoom Meeting client user interface. The new information is displayed in the VDI tab. The bandwidth limitations will indicate if the policy was applied from an IP range (web portal) configuration or a GPO policy. Bandwidth limitations for the VDI Plugin may be different when the limitations are based on IP address.
• HID redirection based on HDX media optimization channel
  A new registry key option has been added to allocate a HID device for the Zoom Meeting client. For desktop installations where the Skype for Business plugin has been installed, the registry entry will use additional checks to determine if the Skype for Business application is also running. If Skype for Business is not running, Zoom will try to allocate HID functionality for devices that support HID.

Resolved issues

• Apply bandwidth limitations based on IP address for both host and plugin
  Starting in version 5.9.6, bandwidth limits based on IP address were changed to request limits based only on the IP address of the client. This logic has been updated for VDI to also obtain limitations based on the IP address of the VDI Plugin.
• Volume adjustment and distinctive tones for Zoom Phone
  Recent changes made for Zoom Phone in the standard client have been added to the VDI client and plugins to control volume and support distinctive ring tones.
• Camera video not sent when user selects an alternate camera during a meeting
  A recent issue introduced in release 5.9.6 has been corrected, where switching to a second camera was not correctly sending the video for the change in input. This issue affected versions 5.9.6, 5.10.0, and 5.10.2.
• Display polling questions for webinar participants
  An issue has been resolved where customers, who use the configuration option for the VDI plugin to locate the closest MMR (PingServerFromThinClient), potentially had issues displaying polling questions.
• Use host location when installed on a machine without a plugin
  For customers who deploy the VDI Zoom Meeting client for both virtual desktops and physical devices, the location information used for Zoom Phone now uses the location of the physical machine.
• Apply log file size limits based on compressed file size
  An enhancement was made for the logic that limits the size of log files to base the limit on the file size of the compressed file and not the raw data.
• Zoom Events Lobby updated for gallery view
  When added to a Zoom Events lobby, the displayed text in gallery view has been updated to show “Zoom Events Lobby” to match what is displayed for speaker view.
• Improvements to button location made for immersive view
  An issue where the button area for the full screen and exit options was g on the right side of the button has been fixed.
• Continue displaying participant reactions when switching to speaker view
  When switching from gallery to speaker view, reactions displayed for participants in gallery view were no longer displayed. This has been corrected.
• Update skin tone when switching back and forth between two settings
  An issue when changing skin tone back and forth between two settings has been resolved. Previously, if a reaction was not currently displayed, the change back to the previous tone was not applied.
• Update the status for Follow Presenter’s Pointer when content is moved
  A fix was added to correctly deselect the Follow Presenter’s Pointer option if the presenter zoomed in and then moved the shared content.
• Issues when downloading code snippets in recent releases
  A problem where downloading code snippets was not working has been fixed. The problem was introduced in version 5.9.6 and was previously resolved by manually adding a directory location. With this release, the directory is added automatically.
• Edit custom video filters
  An issue has been corrected when using custom video filters from the web. Previously, after deleting and adding new filters, the displayed options could be incorrect after logging out and then logging back in.
• Unable to obtain bandwidth values for plugin when using PingServerFromThinClient
  There was a correction made for VDI which can require obtaining bandwidth limits for both the IP address of the host and VDI Plugin. A recent change resulted in only the host client IP address being used.
• Disable video messages in chat
  The VDI Zoom Meeting Client does not currently support the new feature to send a video message in a chat. The feature has been disabled. Support for the new feature has been added to the backlog list to be added later.
• Log file size limit should apply to log file sizes after encryption and compression
  The function to limit the log file size has been updated to limit the log file size based on the size of the file, after the file has been both encrypted and compressed.
• Display Dell ThinOS in the Statistics VDI tab
  The field for Client OS in the Statistics VDI tab displayed “Linux” when the plugin was running in a Dell ThinOS environment. The issue has been addressed to indicate the environment is ThinOS.
• Changes to Linux View controls when using Immersive View in a webinar
  Webinar attendees using a Linux plugin were unable to use the View controls to enter or exit fullscreen mode when the webinar was changed to an Immersive View format.
• Using HID to unmute a Plantronics C720 device on Linux ThinPro was not working
  A fix was implemented for HID support of the Plantronics C720 device when used with the Linux ThinPro VDI plugin. Users could use HID to mute audio, but the unmute HID operation was not working. The problem has been corrected.
• Frozen share session when using Share Audio on Linux
  An issue has been fixed where selecting the Share Audio check box (to enable this option) could cause the share session to freeze.
• Auto-select USB device by default when using a Linux VDI Plugin
  An improvement was made to select USB audio devices by default over an internal mic and speakers. This improvement is intended to provide users with an automatic selection of a headset device, particularly an HID device, as the first choice when there are multiple audio devices possible.
• Correction for displayed username on top of the arrow for annotation with Linux
  An issue with the arrow annotation tool has been resolved. When the arrow annotation tool is selected to display more characters for the user’s name on top of the arrow, the user’s name now appears correctly.
• Pop-up warning when an HID device is disconnected during a meeting for Linux
  A pop-up warning now appears if an HID device is disconnected during a meeting for Linux. Previously, if two HID devices were connected before joining a meeting, there was no indication that a device was removed during the meeting when using a Linux VDI plugin.
• HID support for the Plantronics C-720 Mono device for Linux
  A problem has been corrected with HID support for mute/unmute functionality. Previously, the mute/unmute was not working correctly with the Plantronics C-720 device when using a Linux VDI Plugin.
• Citrix Split Screen option not aligning with Meeting window for Windows VDI Plugin
  A fix was made to align the video overlay with the Meeting window when the Split Screen option is used for users with two monitors connected to their Windows device, used for their Citrix remote connection.
• Mac Plugin update for latest VMware Horizon and M1 (ARM) support
  This release of the Mac Plugin has been updated to work with newer releases of the VMware Horizon client when using a Mac with an M1 chip.
• Improvements when changing between full screen and window mode
  Some optimizations were made for the VMware platform and the Mac VDI Plugin when switching between window mode and full screen which could occasionally result in the loss of video.
• Detect the first incoming call using an HID device with the Mac plugin
  Changes were made to the Mac plugin for an issue where the first incoming call was not detected by the default HID device.
• Improvements for new Mac M1 models with newer screen designs
  Positioning issues for meeting video were fixed when using the latest Mac M1 models.
• Improvement when applying a new picture for immersive view on Mac
  There was inconsistent behavior when adding a picture for immersive view. The new image would sometimes not apply the new image for the Mac. This has been corrected.
• Jabra HID device and Mac Unable to Answer First Incoming Call
  There was an issue for the Mac where a combination of the Jabra PHS001U device and a Mac plugin used with VMware would not detect the first incoming call and allow the user to accept using the HID controls.

April 25, 2022 version 5.10.2 (21113) (EP)

Resolved issues

• .PAC file resolution
  An issue has been resolved that prevented the VDI plugin from connecting to the meeting server when a .pac file was used.

April 13, 2022 version 5.10.0 (21068)

New and enhanced features

• Remote camera control
  Support has been added for far end camera control.
• VDI Statistics tab improvements
  The VDI tab in the Statistics dialog has been modified to provide more information about your VDI session. An additional status indication for missing or incompatible VDI Plugins indicates when and why a session is running in fallback mode.

Resolved issues

• Prevent audio from being shared during focus mode
  An issue where the audio from a focused share session could be heard when new participants joined has been fixed.
• Display the Mute button in grid view
  Changing the display view to a grid for the side panel could result in the Mute option not being presented for all participants. Now, the Mute button is displayed for all participants.
• Watermark flickering issues
  An issue where the watermark would flicker when being displayed on top of the video has been corrected.
• Hide Virtual Background in settings when disabled by web
  For the Linux VDI Plugin, the virtual background selection tab was incorrectly being displayed when virtual backgrounds were disabled in web configuration. This issue has been resolved.
• Certificate error message improvements
  Changes were made to indicate if certificate errors occurred for the VDI plugin client or the virtual desktop host.
• Correct text displayed for Ask to Unmute or Unmute
  Text displayed for the unmute option was incorrect when using the Request permission to Unmute participants option. This issue has been resolved.
• Improved HID support for Linux when connecting audio device during meeting
  An issue for Linux where HID buttons were not working when a HID device was connected during a meeting has been fixed.
• Mute button state corrected for Linux
  When switching to speaker view and using Mute, the button state was incorrect for the Linux VDI plugin.
• VDI color picker for the I have a green screen option
  A problem has been fixed where the dialog to pick a color for the I have a green screen option was not allowing the user to select a color if the dialog was opened while video was being displayed in a meeting.
• Macintosh installer changes
  A change was made in the Macintosh package for the scripts run during installation to handle different shell script configurations.

March 14, 2022 version 5.9.6 (20931)

Changes to existing features

• New registry option to disable file transfer for debug logs
  Zoom has added a registry key that can be used to disable the ability for the Zoom VDI Tool to pull debug logs from the remote client. Customers who want to prevent or limit external files from being transferred can disable the ability using this registry option. When the registry key has been added to disable file transfer, the Zoom VDI Tool will be unable to pull the debug logs from the remote client. This setting can be added as an HKLM configuration for the primary configuration and then optionally entered for a specific user as an HKCU to override the general configuration when specific debug requirements are needed to pull logs for troubleshooting.
• Attendee Reactions
  This release of the Zoom VDI Meeting Client includes support for a new Zoom Webinars feature that can display attendee reactions during the presentation. For the VDI client, the feature is limited to the ability to view reactions horizontally along the lower bottom of the user’s meeting or hide reactions from general view.
• Breakout Rooms
  This release of the VDI client provides compatibility with breakout rooms where administrators have enabled the ability to create, remove, and rename rooms while existing rooms are open.

New and enhanced features

• 7x7 Gallery View support
  In the Zoom VDI Client video settings, users can now select 25 or 49 maximum participants to be displayed per screen in Gallery View. The option for 49 maximum participants is only enabled when users are running on a machine capable of displaying the additional video streams.
• Concurrent (simultaneous) meeting support
  Users can now join a second meeting. The first meeting will use the VDI plugin to offload the media. The second meeting will use fallback mode. This feature will be supported for all VDI platforms (Citrix, VMware, and Azure Virtual Desktop) and plugins.
• Pause meeting on lock
  When a workstation is locked by a user or automatic timer, or a VDI session is disconnected, the Zoom meeting audio and video will be muted and paused. If a user unlocks their workstation in a short time (e.g 30 seconds), then the meeting’s audio and video will return to their previous states.
• Prevent screen lock on thin client for meeting and phone
  All thin clients, or any computer used to connect to a virtual desktop, are prevented from going into sleep, screen saver or screen lock mode during an active Zoom meeting or Zoom Phone session.
• macOS uninstaller added to installation package
  The macOS uninstaller will be installed into users' local macOS file system. This will allow users or administrators to uninstall the VDI plugin without requiring downloading and unpacking the package to locate the uninstall application.
• Add VDI Tool version number to the About dialog
  Users can now view the VDI Tool’s installed version number from the About dialog box.
• Support for RDP 2.0 for Linux
• Mac installer changed to a .pkg file
  If the uninstaller is needed, use Finder and navigate to /Applications/ZoomVDIUninstaller.app and double click the file. Alternatively, run this command on Terminal:
  sudo /Applications/ZoomVDIUninstaller.app/Contents/MacOS/ZoomVDIUninstaller --silent
  

Resolved issues

The following changes were added for this release to address issues reported for previous releases.

• Support displaying more than 4 participants while viewing a share session
  Previous releases of the VDI client displayed a maximum of 4 participants during a share session. This limitation has been removed, and up to 25 participants can be displayed for endpoints capable of supporting the additional video streams.
• Share session improvements for Azure Virtual Desktop
  A problem has been addressed where floating windows from the Zoom application were being displayed as black areas when using the Share screen feature with an Azure Virtual Desktop (AVD).
• Correction for fallback mode 4
  An issue was corrected where fallback mode 4 was not behaving as expected, if a plugin was detected in the previous session.
• Update mute status in Zoom after switching to a new HID device on Macintosh
  A problem was corrected for the Macintosh where the mute status in Zoom was not being updated when a new HID device was selected, then used to accept and unmute for an incoming call using the HID button.
• Zoom Phone correction for transfer operation
  An error, that was incorrectly displayed after a successful transfer operation for Zoom Phone, has been corrected for a condition specific to Citrix and media redirection when using Channel mode.
• Zoom Phone correction for ringtone
  A condition specific for Zoom Phone, when using Channel mode with VMware and a Macintosh, has been corrected where the ringtone was not played for all members of a call group.
• Incorrect audio mute state when joining breakout room
  The mute state was incorrectly switched to unmuted when joining a breakout room for users who configured their client to always join meetings as muted.
• OBS Virtual Camera
  Changes were made to support the OBS Virtual Camera plugin for the Macintosh.
• Zoom Phone correction for end-to-end encryption (EE2E)
  A change was made to address an issue for automatic end-to-end-encryption for Zoom Phone with Windows and Citrix in Direct mode.
• Dynamic changes for Window screen share size during a meeting
  A change was made to support changing the configuration option for Window size when screen sharing during a meeting. Previously, changes for the setting were not applied until the next meeting.
• Improved support for Pulseaudio with Stratodesk NoTouchOS
  A change was made for Stratodesk NoTouchOS to address a difference in configuration settings. Previous Zoom VDI releases switched to ALSA instead of using Pulseaudio and to address this limitation required editing the NoTouch configuration files. The problem has been resolved in this release to initialize Pulseaudio for the NoTouchOS platform without configuration edits.
• Improved Window updates for Macintosh and VMware
  A condition was discovered where the video display could become lost when entering and exiting full screen mode rapidly. Changes were made to prevent the problem.
• Azure Virtual Desktop and Linux improvements for backward compatibility
  A problem for Linux plugins and Microsoft’s AVD platform was corrected when using the previous version of the Linux AVD plugin.
• Smart Virtual Background Improvement for Dell 5070
  GPU acceleration has been added for the Dell 5070 device.
• Hide watermark when using Immersive View
  A cosmetic change was made to correctly hide a watermark indication when using Immersive View.
• Correction for Macintosh and VMware interface
  An instance where the Title bar size could incorrectly affect the display of dialogs has been corrected for VMware and the Macintosh plugin.
• Update for multiple monitor changes with Macintosh and VMware
  An improvement was made for users with multiple monitors for a condition the video shifted when the number of monitors selected for use with the VMware session was reduced while the user was still in an active meeting.
• Zoom Phone corrections
  A correction was made to the displayed IP Address when the network was changed from ethernet to WiFi.
• Follow VMware when minimizing on Macintosh
  An issue where the Macintosh window was not following the main VMware desktop window when the session was minimized has been fixed.
• Correction to use Display Name
  Investigation into a problem (that was reported), where a user’s Display Name was being replaced with the Windows Unique ID, was fixed for both the standard client and the VDI client.
• Interpretation Relay
  Support for a new feature that allows language interpreters to listen and translate from another interpreter’s channel has been added to the VDI client.
• Color pick location for Linux Green Screen
  The area for the option to select a color for the green screen was incorrect for the Linux platform, and the issue has been corrected.
• Update when changing audio output selection for Zoom Phone voicemail
  A change was made to correctly change the audio output to a new device when playing voicemail messages.
• Zoom Phone update for Linux
  An update to determine the public IP address for Zoom Phone on the Linux platform was added for this release.
• HID support for Sennheiser S30
  Inconsistent behavior, when using HID functionality for accepting incoming calls, was found and improved for the Sennheiser S30.

February 14, 2022 version 5.9.2 (20762) (EP)

Resolved issues

• Resolved an issue where an update was required. The 5.9.1 eLux VDI plugin has been replaced with version 5.9.2.
  Note: 5.9.2 is only a patch release for the eLux package.

January 28, 2022 version 5.9.1 (20742) (EP)

Note: The 5.9.1 release is a patch release only. There are no new features.

Resolved issues

• TLS Certificate Check
  A change was made for a missing TLS certificate check.
• GPU Offload Enhancements
  Changes were added to reduce CPU load by using the GPU for some low-end devices.

January 10, 2022 version 5.9.0 (20720)

New and enhanced features

• Zoom Phone features
  • Linux Zoom Phone Optimization for VDI
    The Zoom desktop client now supports audio offloading for Zoom Phone calls through the latest VDI Plugins available for all supported Linux platforms. Audio can be sent and received directly through the VDI Plugin to avoid additional routing and encoding/decoding through the virtual desktop.
    Note: Some VDI Plugin releases for Linux may require an update through a third-party vendor.
  • Voicemail, Greeting, and Ringtone Zoom Phone Optimization for VDI
    With this latest release of the VDI Plugin, Zoom Phone now supports playing voicemail messages, recording a greeting, and playing the ringtone through the VDI Plugin. These changes have been added for all of our VDI Plugins, platforms, and every operating system.
• User features
  • Support for silent uninstall for macOS VDI Plugin uninstaller
    The uninstall portion of the macOS VDI plugin now provides an option to launch the uninstall program with command line arguments that will prevent any dialogs from being displayed (“silent” mode) and can successfully remove the Mac VDI plugin without any individual involvement.

Resolved Issues

• VMware Optimization improvements
  Zoom and VMWare have collaborated on changes that improve the reliability of session optimization and address an issue where video was not being displayed.
• VMware Block Screenshot feature support
  Changes were made in this release to support a new feature from VMware that can be enabled to block screenshots.
• Latest VCSDK for Citrix and Macintosh
  A change to support Macintosh plugins in Citrix Workspace app Mac 2110 or later was required in the form of a new SDK.
• HID device support on Linux
  Multiple changes were made to improve HID support for Linux plugins.
• Enable Share Computer Audio by default
  Previously, the Share Audio option required adding a registry entry for previous VDI client releases. Now, the option is enabled automatically. The registry entry can be used to disable the option if needed.
• Unique ID shown instead of display name
  An issue has been fixed where a user’s unique ID was displayed instead of the Display Name.
• Starboard 4 Bloomberg Keyboard and HID support for eLux
  An issue when attempting to enable HID support for the latest Bloomberg Keyboards was reported and resolved by disabling HID for the keyboard.
• Incorrect plugin error displayed for Azure Virtual Desktop
  A change was made to address a potential issue that could incorrectly report a missing plugin for Azure Virtual Desktop (previously Windows Virtual Desktop).
• Factory reset for eLux
  An issue was found and fixed when using the reset option for eLux.
• Incoming calls automatically declined
  A problem where incoming calls were being automatically declined was fixed in this release with some changes related to HID configuration for Linux VDI Plugins.
• Control icons missing after Window minimized
  Display issues for control icons after minimizing the meeting window have been fixed.
• Volume improvements for Linux
  Design changes were made to improve audio levels in the Zoom application in response to changes made in other applications.
• Fix for reactions
  An issue was discovered for Linux plugins when quickly switching between reactions and has been corrected.
• Force Virtual Background on conflict
  A problem was found and fixed that could prevent video from being turned on if an administrator toggled configuration options to force virtual backgrounds off and then back on again.
• Improvements for immersive view
  Turning video off, starting immersive view, and then turning video back on required a change for video to be displayed correctly from other participants.
• Disable Stop Incoming Video for older VDI Plugins
  Updates have been made to correctly disable and gray out the Stop Incoming Video option if an older plugin is detected.
• Hide Start Focus Mode for older plugins
  The option to Start Focus Mode is now hidden when an older plugin is detected.
• Follow HID commands from selected device on Linux
  An issue has been corrected for Linux plugins where HID commands were being ignored from the selected device if a command (such as mute) had been previously sent from another HID device.
• Audio issues when using Channel Mode with Citrix
  When using the channel protocol (ICA) to connect to the virtual desktop, an issue was found and fixed where audio was not bi-directional.
• Update for avatar graphic change
  An issue where changing the graphic avatar for the user was not updating during the meeting has been fixed.
• Adjust for low light
  Changing the adjustment for low light was not applying the new settings.
• HID support for Blackwire devices on Linux
  HID support has been enabled for Blackwire devices for Linux plugins.
• Headset Detection for Mac
  Changes were made to include some headsets that were not being detected correctly for the Mac.
• Error joining a conference after accepting certificate
  An issue where joining a conference failed after accepting a certificate has been fixed.
• Issues with Device Names
  Two issues were fixed where specific device names were found to cause a problem.
• Reactions Displayed in Full Screen Mode
  A change was made to correctly display reactions when the viewer changed the display to full screen mode.
• View icon missing in speaker mode for Linux
  An issue with the green shield icon not being displayed in speaker mode for Linux plugins has been fixed.
• Saving virtual background and filter settings
  Previously, when administrators enabled the option Require users to always use virtual background, the user's configuration options for backgrounds and filters were not being saved. This issue has now been fixed.

January 17, 2022 version 5.8.5 (21118)

Resolved issues

• Improvements to VMWare optimization
  Zoom and VMware have collaborated on changes that improve the reliability of session optimization and address an issue where video was not being displayed.
• Support for VMware Block Screenshot feature
  Changes were made in this release to support a new feature from VMware that can be enabled to block screenshots.
• HID device support on Linux
  Multiple changes were made to improve HID support for Linux plugins.
• Latest VCSDK for Citrix and Macintosh
  A change to support Macintosh plugins in Citrix Workspace app Mac 2110 or later was required in the form of a new SDK.
• Starboard 4 Bloomberg Keyboard and HID support for eLux
  An issue when attempting to enable HID support for the latest Bloomberg Keyboards was reported and resolved by disabling HID for the keyboard.
• Factory reset for eLux
  An issue was found and fixed when using the reset option for eLux.
• Follow HID commands from selected device on Linux
  An issue has been resolved for Linux plugins where HID commands were being ignored from the selected device if a command (such as mute) had been previously sent from another HID device.
• Reactions displayed in full-screen mode
  Reactions are now correctly displayed when the viewer changes the display to full-screen mode.

November 15, 2021 version 5.8.4

New and enhanced features

Note: Unless otherwise noted, all features in the standard client release are also available in the VDI release. The following are specific additions or changes for VDI:

• Immersive Scenes for VDI
  Using the latest combination of both the VDI Zoom Meeting client and VDI Plugin, users can select the option to configure and share immersive scenes.
• Multi-Pin/Spotlight Support
  Spotlighting and pinning multiple participants in gallery and active speaker views is now supported using the latest VDI Zoom client and VDI Plugin.
• Linux Smart Virtual Background Support
  Zoom now supports smart virtual backgrounds without a green screen for Linux. Users will need to install the latest VDI Plugin for their Linux client. This feature is only enabled for clients with hardware that can support the feature.
• New HP ThinPro Plugin for AVD
  A new VDI Plugin for the HP ThinPro OS platform is available with this release to support VDI optimization for HP thin clients and the Microsoft AVD platform.
• Zoom App Support
  Support for Zoom Apps has been enabled for the VDI client.
• Optimized Audio for Recording/VM on Zoom Phone
  Zoom Phone now supports direct audio offloading through the VDI Plugin when recording a greeting or retrieving voicemail messages.
• Windows 11 Support
  Zoom has tested and confirmed our VDI solution is compatible with Windows 11.

Resolved issues

• Minor bug fixes
• Security enhancements

Fixes 

• A Specific Registry Conflict for eLux and Zoom Phone has been Fixed
  A change has been made to address an issue where a select set of specific registry modifications for Zoom Phone prevented calls for the eLux plugin.
• Suppress Background Noise Selection
  A correction was made for an issue related to the Suppress Background Noise options.
• Intermittent Optimization Errors
  Investigation into an intermittent problem where the session optimization failed which resulted in changes to improve session management.
• Active Speaker Settings
  Video was incorrectly enabled in response to changing active speaker settings to see yourself for the Mac and Linux plugins.
• Encryption for Fallback Mode
  An update was made to address an issue where end-to-end encryption would prevent joining or starting a meeting in fallback mode.
• Direct Mode Failures in Environments with NAT and SBC
  Changes were made to address an issue where a Direct Mode connection could fail in environments using NAT and SBC. Error Message for Camera Conflict and Virtual Backgrounds
  An error condition when the selected camera was in use and virtual backgrounds could not load has been corrected to display the correct error message.
• Graphic Update for Mute/Unmute Indication
  An inconsistent graphic indication for the mute/unmute icons was found for the AVD platform and fixed.
• Watermark Tip Message
  Minor changes were made for an issue that attempted to display a tip message for the watermark that didn’t apply for older plugins.
• Sleep Mode and Macintosh/VMware
  There was a problem found when waking the client from sleep mode using the Macintosh plugin and VMware that has been fixed.
• Spotlight Issues for Linux
  An issue found when turning Spotlight mode on and off with Linux plugins has been corrected.
• Zoom Phone Statistics Cosmetic Update
  Some information for Zoom Phone statistics was not fully displayed and the dialog was updated to address the issue.
• User Name Correction for Gallery View
  A problem where the user name was displayed incorrectly after moving a participant in gallery view has been fixed for the Windows AVD plugin.
• Windows Installation Changes for AVD
  A change was made to the Windows installer for AVD to address an issue where an initial installation done for per-user mode was later repeated for all users.
• Cosmetic Fix for Lobby Icon
  A minor cosmetic issue where the lobby icon was not displayed has been fixed.
• Network Connection During Call Setup
  A problem that could occur when the network was disconnected during a call connection has been addressed for the Macintosh and VMware plugin.

November 14, 2021 version 5.7.8

New and enhanced features

• Hot Swap Issue for Audio and Video Devices
  An issue found when hot-swapping audio or camera devices during a meeting for clients using the Linux plugin and Citrix that has been corrected.
• Azure Virtual Desktop Improvements
  Some stability concerns have been addressed for our Zoom AVD solution.
• Improvements for Audio/Video Checks
  Changes were made to fix some issues related to audio and video checks performed immediately after installing the client.
• Factory Reset Deletes ZoomMedia.ini File on eLux
  A problem where a factory reset on the eLux platform would result in the ZoomMedia.ini file being removed has been fixed.
• End-to-End Encryption Preventing Start or Join Meeting in Fallback
  An update was made to address an issue where end-to-end encryption would prevent joining or starting a meeting in fallback mode.
• Stability Issue for Graphic Cards and eLux when using Full Screen mode
  This release includes a fix for a problem that could occur for specific graphic cards when converting a meeting session to full screen with eLux. 

• Intermittent Session Optimization Failures
  Investigation into an intermittent problem where session optimization failed resulted in changes to improve session management.

Resolved Issues

• Minor bug fixes
• Security enhancements

September 27, 2021 version 5.8.0

New and enhanced features

• New Tab in Statistics for VDI Information
  A new tab has been added to the Statistics dialog. The VDI tab displays specific information about your VDI session, including CPU and Memory usage on the thin client where the plugin is installed.
• Mac ZoomVDI
  This release has been tested and updated for compatibility with the upcoming MacOS Monterey release.
• Increased Emojis Reaction Set
  VDI plugins have been updated to support the full set of emojis that are now available in the core meeting client.
• Zoom Phone Optimization for eLux
  Updates have been made for feature parity for Zoom Phone and VDI on eLux. Please note: You will need to make sure the Citrix feature for audio called “VdcamVersion4Support” is disabled for Zoom Phone optimization to work properly.
• End to end Encryption for Zoom Phone
  Zoom phone now supports end to end encryption for all supported Zoom Phone optimization.

Resolved issues

• Minor bug fixes
• Security enhancements

The following issues were addressed in the release.

• Limit Fallback Modes to Remote Connections Only

  An issue was corrected where fallback modes were being applied for remote desktop deployments when employees returned to the office and the desktop was not in a remote session.
• Share Session Frame Rate Reduced when Camera Active
  When both camera video and share session video was being sent by a VDI participant, the frame rate of the share session was reduced. The design has been changed to optimize the frame rate for the video being shared.
• Statistics Display of Local IP Address for Zoom Phone
  An issue where the local IP address of the thin client was not displayed in the statistics dialog for Zoom Phone calls has been resolved.
• Detect Installation Error to Support Roll Back
  If an error occurred while copying files during installation, the condition was missed and the installer did not prompt for a rollback to the previous release. This has been corrected.
• Archive Meeting Icon Missing in Speaker View for Linux
  An issue was resolved where the option to allow guests to archive audio was enabled but the button was not displayed for guests in speaker view.
• UI Updates for Controls for Consistency with Standard Client
  Several graphic items were updated to match user interface changes made in the core client.

August 23, 2021 version 5.7.6

New and enhanced features

• Support for Zoom Phone with VMware and Mac
  Zoom Phone is now optimized to support sending audio from the latest plugin for VDI users using VMware VDI and a Mac thin client.
• Support for Zoom Phone with AVD and Windows
  Zoom Phone is now optimized to support sending audio from the plugin for VDI users using AVD with the latest Windows plugin.
• Coffee Cup Non-Verbal Feedback Graphic
  VDI Clients with the latest client and plugin release can both select and see the new coffee cup graphic added to indicate when someone is on a break.
• Pronoun Support for VDI
  VDI clients with the latest client and plugin release can both configure and see pronoun additions for meeting participants.
• Increased Watermark Visibility
  Changes were made to increase the visibility of the watermark indication. Both client and new plugin are required to see the changes.
• Zoom Phone e911 Location Enhancement
  VDI clients with the latest client and plugin will now use the IP address of their plugin to determine location for e911.
• Zoom VDI Tool
  Log collection in the Zoom VDI Tool has been enhanced to display more information about the logs available on the thin client side for VDI users with the latest plugin. The download speed for collecting logs is also adjustable for situations where attempting to download logs too quickly might overload the desktop connection.
• Stratodesk NoTouch
  Changes were made to support compatibility with the Stratodesk NoTouch platform.

Resolved issues

• Minor bug fixes

August 11, 2021 version 5.7.5

Resolved issues

• Security enhancements

July 19, 2021 version 5.7.2

Resolved issues

• Security enhancements

Please Note: Version 5.7.2 replaces release 5.7.0

July 5, 2021 version 5.7.0

New and enhanced features

• Support for Mac VMware plugin
  Zoom is pleased to announce a new plugin for the VMWare platform and Macintosh computers. This plugin is provided as a single installation download that will install the correct plugin for either older (x86) or newer M1 Macintosh computers (ARM-based processors).
• Custom Filters
  VDI Clients can select and use custom filters provisioned on the web portal for images such as corporate logos. Both client and plugin must be updated to support this feature.
• Customize Participant Layout in Gallery View
  VDI Clients with the latest client and plugin release can drag and drop to rearrange participants in gallery view.
• Bandwidth Management via GPO policies
  Administrators can configure GPO policies to set the maximum bandwidth available for thin clients. Bandwidth restrictions policies can also be implemented to only apply to office devices, allowing home users to take full advantage of personal network capabilities.
• Virtual background enforcement
  Account administrators can require users to use virtual backgrounds when their video is on, as well as set a default virtual background from the default or custom uploaded options. If the device does not meet the system requirements for virtual background, the user is not able to turn on their video.
• Universal Zoom VDI Installer  for the Citrix Mac Plugin
  A universal ZoomVDI installer is now provided for Citrix/Mac VDI plugins and will automatically install the correct plugin based on the detected x86 or ARM processor.
• VDI Zoom Phone
  Configuration support for fallback modes when Zoom Phone optimization is not available is now supported with specific registry entries for Zoom Phone.
• Fallback Mode 7
  An additional fallback mode option has been added to force participants using VDI who are not optimized to only join a meeting with the ability to view the share session. Audio and video are disabled when fallback mode 7 is enforced.

Resolved issue

• Minor bug fixes