The Zoom Team Chat Migration app (Slack migration tool) is a self-service tool in the Zoom App Marketplace that provides end-to-end (E2E) migration of Slack chat history and data for users migrating from Slack to Zoom Team Chat. This tool can help users migrate Slack data and consolidate multiple Slack Workspaces into one Zoom account.

Note: All users in your Zoom account must be active with licensing ready for chat messaging history migration.

This article covers:

• Prerequisites for Zoom Slack Migration app
• Zoom Team Chat features
  • View Slack features in Zoom Team Chat
• Additional resources

Prerequisites for Zoom Slack Migration app

• Pro, Business, Enterprise, or Education account
• Cloud storage and Set retention period for messages and files in Zoom's cloud enabled
  Notes:
  • The retention period for messages and files in Zoom’s cloud is the period starting from the message migration time.
  • In the Team Chat admin settings, ensure that all file types that you want to be migrated are allowed. Any file that is not in this allow list will not be migrated.
• Admin access to the Slack Workspace from where the chat data needs to be migrated
  Note: The Slack admin email must be the same as the Zoom admin email, and the admin must be signed in at the same time to connect their workspace to Zoom.
• Admin permissions to the Slack account or organization to approve the use of apps within a Slack workspace
• Admin permissions to install the Team Chat migration app in your Zoom account
• All required users are created in the Zoom account
  Note: Users will be matched using their email ID. Any active members in Slack that are not built in Zoom will be migrated as deactivated users in Zoom. Slack single-channel and multi-channel guest accounts will not migrate.

Zoom Team Chat features

Feature	Supported	Notes
Text Messages, Threaded Replies, Reactions, URL Links	X	Maps to the closest emoji if not an exact match.
Files	X
Reactions, images, audio and video messages	X
Original Date and Time Stamp	X
Bot messages as text-only with the name of the bot	X	Does not map nor recreate the bot.
Pinned messages	X	If a channel has multiple pinned messages, the most recent message will be pinned, and the rest of the pinned messages will be available as historical pins in the channel menu.
Guest/External User Labels	X	Marked with External label.
Bot messages (Text only) in channels	X	Migrates the message with the bot name in the channel. It does not migrate the bot or all of the messaging in the bot app itself.
Channel Owner	X	Slack channel managers become Team Chat channel owners.
Migrating users, usernames, and profiles		Ensure all users are active in Zoom before a migration job.
Workflows, Apps, Webhooks, Bots, and Integrations		Migrate all channels with a short historical timeframe. Build out apps, bots, and integrations.

View Slack features in Zoom Team Chat

We recommend translating features from Slack to Team Chat and where they are located with their new names or phrases. Here are some items to consider:

Slack	Zoom Team Chat
Features under Slack Channel Name: Members, Files, Channel Notifications	More Actions in Right-Hand Pane: Members, Files, Channel Notifications
Split-pane View	Open in a new window
Creating and Arranging Sections	Create and Organize Folders (drag-n-drop)
User Groups, @here	Mention Groups and/or Zoom Groups
Channel Manager	Channel Owner + Channel Admins
Saved Items / Later section	Bookmarked Messages
Unread Message section, Threads section	Activity Center
Forward message	Share Message

Additional resources

Learn more about Zoom Team Chat by using the following resources:

• Getting Started with Team Chat
• Chat, Channels, Search, and Settings
• Features with Sending and Receiving Chat Messages

Learn more about the Zoom Team Chat Migration app by viewing the following articles:

• Getting started with the Zoom Team Chat Migration app
• Using the Team Chat Migration app (Slack Migration tool)
• Troubleshooting the Team Chat Migration app