Find answers to common questions about getting started with Zoom, joining meetings, scheduling meetings, webinars, recordings, account management, and troubleshooting.
You can download the latest version of Zoom from the Zoom Download Center. You'll find the desktop app, mobile app, browser extensions, and other Zoom tools available for your device.
Learn more about downloading Zoom.
After installing Zoom, open the Zoom desktop app and sign in or join a meeting. You can start or schedule meetings, join meetings using a meeting ID or invitation link, adjust your audio and video settings, and manage your account from the desktop application.
Learn how to use the Zoom desktop app.
No. You can join most Zoom meetings without creating a Zoom account if you're invited by the meeting host.
You'll only need a Zoom account if:
Learn more about joining a Zoom meeting without an account.
You can create a free Zoom account by signing up at zoom.us/signup. A free account lets you host meetings, schedule meetings, and access your Zoom profile and settings.
Yes. Zoom offers a free Basic plan that includes video meetings and collaboration features.
Paid plans provide additional meeting time, participant capacity, cloud recording, webinars, and advanced administration features.
A Basic Zoom license is free. Learn more about Zoom plans and pricing.
Visit the Zoom Learning Center for free self-paced courses, tutorials, and training covering Zoom Meetings, Webinars, Phone, AI Companion, and other Zoom products.
You can join a Zoom meeting by:
Learn more about joining a meeting.
When joining a meeting, select Join Audio or Join with Computer Audio to use your computer or mobile device's speakers and microphone.
You can also choose a headset or external microphone from the audio settings.
Learn more about connecting your audio.
Yes. Zoom supports Bluetooth headsets and earbuds as long as they're connected and compatible with your computer or mobile device.
No. A webcam isn't required to join a Zoom Meeting or Webinar. You can participate using audio only, view other participants' videos, and share your screen without turning on your camera.
You can schedule a meeting using:
After scheduling, Zoom generates a meeting invitation that you can share with participants.
Learn more about scheduling a Zoom meeting.
Open your scheduled meeting and copy the meeting invitation or join link. Send it by email, messaging app, calendar invite, or any communication platform your participants use.
Learn more about inviting others to join a meeting.
To host webinars, you need a licensed Zoom account with a Zoom Webinar add-on. Webinar licenses can be purchased from the Billing page of your Zoom account.
After purchasing a webinar license:
Learn more about getting started with Zoom Webinars.
During a meeting, select Share Screen, choose the window, application, or entire screen you want to share, then click Share.
Learn more about sharing your screen.
Yes. Meeting hosts can record meetings locally to their computer. Licensed users can also save recordings to Zoom Cloud, depending on their account settings and admin permissions.
Learn more about computer recording and cloud recording.
The recording location depends on the recording type:
Learn more about locating your recording.
You can reset your password at zoom.us/forgot_password.
After verifying your email, you'll receive instructions to create a new password.
Read step-by-step instructions and how to fix common password issues.
Sign in to the Zoom web portal and open your Account Profile. Your role (Owner, Admin, or Member) appears in your account information.
Learn more about the Account Profile page.
Sign in to the Zoom web portal and open your Account Profile. The account owner's information is displayed within your account details.
Learn more about the Account Profile page.
If your camera isn't working:
Read tips on troubleshooting a camera that won't start or show video.
Echo usually occurs when:
Using headphones often eliminates echo.
Learn about common causes of audio echo
Check that:
Restarting the Zoom app or reconnecting to audio often resolves the issue.
Read tips on troubleshooting audio that isn't working on your iOS or Android device.
Visit the Zoom Support Center for help with Zoom Phone, Zoom Rooms, Zoom Events, Zoom Contact Center, AI Companion, and other Zoom solutions.